user manual
There are two refrigerator compartment doors. The doors can be opened and closed either separately or together.
There is a vertically-hinged seal on the left refrigerator door.

Depending on your model, your refrigerator has either an internal control panel, located at the top of the refrigerator compartment, or an external control panel, located above the external water dispenser. Follow the instructions specific to your model.
Internal Control Panel

External Control Panel

IMPORTANT (External Control only): The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser paddles have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings. After reactivation, changes to any settings can then be made. If no changes are made within minutes, the display will re-enter “sleep” mode.

For your convenience, the temperature control is preset at the factory. When you first install your refrigerator, make sure the control is still set to the recommended setting as shown.

If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the following chart as a guide.
NOTE: Except when starting the refrigerator, do not adjust the control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.

Your refrigerator and freezer will not cool when cooling is turned off. Follow the directions specific to your model.
Internal Control Panel

External Control Panel
Door Open Alarm

NOTES:
Fast Cool
The Fast Cool feature assists during times of high refrigerator use, full grocery loads or temporarily warm room temperatures.
NOTES:

Moisture Control
The moisture control feature turns on a heater to help reduce moisture on the door hinge seal. Use in humid environments or when you notice moisture on the door hinge seal. The refrigerator uses more energy when Moisture Control is ON.
NOTE: The moisture control icon will light up to indicate the feature is ON.
To turn on/off the moisture control feature:

Water Filter Status Light and Reset
The filter reset control allows you to restart the water filter status tracking feature each time you replace the water filter. See “Water Filtration System.”

Air Filter Status Light and Reset
The filter reset control allows you to restart the air filter status tracking feature each time you replace the air filter. See “Install Air Filter.”

IMPORTANT:
Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water line and filter and prepares the water filter for use. Additional flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of the dispenser.
IMPORTANT:
To dispense water:

When you use the dispenser, the light will automatically turn on.
If you want the light to be on continuously, you may turn on the light. The light icon will illuminate when the light is ON.

ON: Press LIGHT quickly to turn on the dispenser light.
OFF: Press LIGHT quickly to turn off the dispenser light.
NOTES:
The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser paddles. To turn off the ice maker, see “Ice Maker and Storage Bin.”
The lock icon will illuminate when the dispenser is locked.

IMPORTANT: For models with a water filter, after connecting the refrigerator to a water source or replacing the water filter, fill and discard 3 full containers of ice to prepare the water filter for use.
To turn on the ice maker, simply lower the wire shut-off arm.
To manually turn off the ice maker, lift the wire shut-off arm to the OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shut-off arm to the OFF (arm up) position. Do not force the wire shut-off arm up or down.

NOTE: It usually takes approximately 24 hours for the ice maker to begin producing ice. You may notice the ice has an “off-taste.” If so, discard the first 3 batches of ice produced. After that the “off-taste” should be gone.
NOTE: Your model may have some or all of these features.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
The shelves in your refrigerator are adjustable to match your individual storage needs.
To remove a shelf:
To replace a shelf:

To retract the foldaway shelf:
To replace the foldaway shelf:

To remove and replace the pantry drawer:
To remove and replace the pantry drawer cover:
The amount of air flowing through the pantry drawer affects the temperature inside the drawer.
The airflow control is located on the left side of the pantry drawer.
To adjust the airflow:

To remove and replace the crisper drawer:

To remove and replace the glass crisper cover:
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH. LOW (open) lets moist air out of the crisper for best storage of fruits and vegetables with skins.
HIGH (closed) keeps moist air in the crisper for best storage of fresh, leafy vegetables.

NOTE: Your model may have some or all of these features.
To remove and replace the condiment bins:

To remove and replace the fresh bin:

To remove and replace the half-height bin:

Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1.Unplug refrigerator or disconnect power.
2.Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
3.Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean, soft cloth or sponge and a mild detergent in warm water.Rinse surfaces with clean, warm water and dry immediately to avoid water spots.
4. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.
If you need to clean the condenser:
5.Plug in refrigerator or reconnect power.
IMPORTANT:
1.Unplug the refrigerator or disconnect power.
2.Remove the light shield (on some models).

3.Replace the burned-out bulb with an appliance bulb(s) no greater than 25 watts.
4.Replace the light shield.
5.Plug in refrigerator or reconnect power.
PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
| The refrigerator will not operate | Check electrical supply | Plug the power cord into a grounded 3 prong outlet. |
| Do not use an extension cord. | ||
| Make sure there is power to the outlet. Plug in a lamp to see if the outlet is working. | ||
| Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. | ||
| Check controls | Make sure the controls are turned on. See “Using the Controls.” | |
| New installation | Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment quicker. | |
| The motor seems to run too much | High-efficiency compressor and fans | This is normal. Larger, more efficient refrigerators run longer. |
| The room or outdoor temperature is hot | It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature-controlled environment. See “Location Requirements.” | |
| A large amount of warm food has been recently added | Warm food will cause the refrigerator to run longer until the air cools to the desired temperature. | |
| The door(s) are opened too frequently or for too long | Warm air entering the refrigerator causes it to run more. Open the door less often. | |
| The refrigerator door or freezer drawer is ajar | Make sure the refrigerator is level. See “Door Closing and Door Alignment.” Keep food and containers from blocking the door. | |
| The refrigerator control is set too cold | Adjust the refrigerator control to a less cold setting until the refrigerator temperature is as desired. See “Using the Controls.” | |
| The door or drawer gasket is dirty, worn, or cracked | Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures. | |
| The lights do not work | A light bulb is loose in the socket or burned out | Tighten or replace the light bulb. See “Changing the Light Bulbs.” |
| The dispenser light is set to OFF | On some models, the dispenser light will operate only when a dispenser paddle is pressed. If you want the dispenser light to stay on continuously, see “Water Dispenser.” | |
| The control is set to Sabbath Mode (on some models) | Turn off Sabbath Mode. See “Using the Controls.” |
PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
| The refrigerator seems noisy Below are listed some normal sounds with explanations. | The compressor in your new refrigerator regulates temperature more efficiently while using less energy, and operates quietly. Due to the reduction in operating noise, you may notice more intermittent noises. | |
| Sound of the compressor running longer than expected | High-efficiency compressor and fans | This is normal. Larger, more efficient refrigerators run longer. |
| Pulsating/Whirring | Fans/compressor adjusting to optimize performance during normal compressor operation | This is normal. |
| Popping | Contraction/expansion of inside walls, especially during initial cool-down | This is normal. |
| Hissing/Dripping | Flow of refrigerant, or flow of oil in the compressor | This is normal. |
| Vibration | The refrigerator may not be steady | Adjust the leveling screws and lower the leveling foot firmly against the floor. See “Door Closing and Door Alignment.” |
| Rattling/Banging | Movement of the water lines against the refrigerator cabinet, or of items placed on top of the refrigerator cabinet | Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See “Connect the Water Supply,” or remove items from the top of the refrigerator. |
| Sizzling | Water dripping on the heater during defrost cycle | This is normal. |
| Water running/Gurgling | May be heard when ice melts during the defrost cycle and water runs into the drain pan | This is normal. |
| Buzzing | Heard when the water valve opens to fill the ice maker | This is normal. |
| Creaking/Cracking | May be heard as ice is being ejected from the ice maker mold | This is normal. |
| Ker-plunk | May be heard when the ice falls into the ice storage bin | This is normal. |
PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
| Temperature is too warm | The refrigerator has just been installed | Allow 24 hours following installation for the refrigerator to cool completely. |
| Cooling is turned off | Turn on cooling. See “Using the Controls.” | |
| The controls are not set correctly for the surrounding conditions | Adjust the controls a setting colder. Check the temperature in 24 hours. See “Using the Control(s).” | |
| The door(s) are opened often or not closed completely | Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed. | |
| A large load of food was recently added | Allow several hours for refrigerator to return to normal temperature. | |
| Temperature is too cold in the refrigerator/crisper | The refrigerator air vent(s) are blocked | If the air vent located in the top, left, rear corner of the refrigerator compartment is blocked by items placed directly in front of it, the refrigerator will get too cold. Move items away from the air vent. |
| The controls are not set correctly for the surrounding conditions | Adjust the controls a setting warmer. Check the temperature in 24 hours. See “Using the Controls.” | |
| The ice storage bin is not in the correct position | See “Ice Maker.” | |
| Temperature is too cold in the pantry drawers | The control is not set correctly for the items stored in drawer | Adjust the control setting. See “Refrigerator Features.” |
| There is interior moisture buildup NOTE: Some moisture buildup is normal. | The room is humid | A humid environment contributes to moisture buildup. |
| The door(s) are opened often or not closed completely | Allows humid air to enter the refrigerator. Minimize door openings and close doors completely. | |
| The door is blocked open | Move food packages away from door. | |
| A bin or shelf is in the way | Push bin or shelf back into the correct position. | |
| Storing liquid in open containers | This adds humidity to the refrigerator interior. Keep all containers tightly covered. | |
| There is frost/ice buildup in the freezer compartment | The doors are opened often or left open | Minimize door openings and keep doors fully closed. |
| Poor door seal | Ensure door seals are making full contact with the refrigerator cabinet to allow for an adequate seal. | |
| Temperature controls are not set correctly | See “Using the Controls” for recommended temperature settings. |
PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
| The ice maker is not producing ice or is not producing enough ice | The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on | Connect refrigerator to water supply and turn water shut-off valve fully open. |
| There is a kink in the water source line | A kink in the line can reduce water flow. Straighten the water source line. | |
| The ice maker is not turned on | Make sure the ice maker is ON. See “Ice Maker.” | |
| The refrigerator has just been installed | Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full ice production. | |
| The refrigerator door is not closed completely | Close the door firmly. If it does not close completely, see “The doors will not close completely.” | |
| A large amount of ice was recently removed | Allow 24 hours for ice maker to produce more ice. | |
| An ice cube is jammed in the ice maker ejector arm | Remove ice from the ejector arm with a plastic utensil. NOTE: On some models, press the lever which opens the ice maker door to access the ejector arm. | |
| A water filter is installed on the refrigerator | Remove the water filter and operate the ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. | |
| A reverse osmosis water filtration system is connected to your cold water supply | This can decrease water pressure. See “Water Supply Requirements.” | |
| The ice cubes are hollow or small NOTE: This is an indication of low water pressure. | The water shut-off valve is not fully open | Turn the water shut-off valve fully open. |
| There is a kink in the water source line | A kink in the line can reduce water flow. Straighten the water source line. | |
| A water filter is installed on the refrigerator | Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. | |
| A reverse osmosis water filtration system is connected to your cold water supply | This can decrease water pressure. See “Water Supply Requirements.” | |
| Questions remain regarding water pressure | Call a licensed, qualified plumber. | |
| Off-taste, odor or gray color in the ice or water | Recently installed or replaced plumbing connections (New plumbing connections can cause discolored or off-flavored ice and water.) | Discard the ice and wash the ice storage bin. Flush the water system with 4 gal. (15 L) of water. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice produced. |
| The ice has been stored too long | Discard ice. Wash ice storage bin. Allow 24 hours for ice maker to make new ice. | |
| The water has been stored too long | Dispense at least 1 qt (1 L) of water per week to maintain a fresh supply. | |
| Odor from stored food has transferred to the ice | Use airtight, moisture proof packaging to store food. | |
| There are minerals (such as sulfur) in the water | A water filter may need to be installed to remove the minerals. | |
| There is a water filter installed on the refrigerator | Gray or dark discoloration in ice may indicate that the water filtration system needs additional flushing. Flush the water system after installing and before using a new water filter. See “Water Dispenser” for water filter flushing instructions. | |
| The water filter needs to be replaced | Replace the disposable water filter at least every 6 months or when indicated. See “Water Filtration System.” | |
| The water dispenser will not operate properly | The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on | Connect the refrigerator to the water supply and turn the water shut-off valve fully open. |
| There is a kink in the water source line | A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular shaped ice. Straighten the water source line. | |
| The refrigerator has just been installed | Flush and fill the water system. See “Water Dispenser.” | |
| The water pressure to the house is not at or above 30 psi (207 kPa) | The water pressure to the house determines the flow from the dispenser. See “Water Supply Requirements.” | |
| A reverse osmosis water filtration system is connected to your cold water supply | A reverse osmosis water filtration system can decrease water pressure. See “Water Supply Requirements.” | |
| A water filter is installed on the refrigerator | Remove filter and operate dispenser. If water flow increases, the water filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. | |
| The refrigerator door is not closed completely (on some models) | Close the door firmly. If it does not close completely, see “The doors will not close completely.” | |
| The refrigerator doors were recently removed | Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door. See “Remove and Replace Refrigerator Doors and Drawer Front.” | |
| Water is leaking or dripping from the dispenser system NOTE: A few drops of water after dispensing is normal. | The glass was not held under the dispenser long enough | Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. |
| Water continues to drip from the dispenser beyond the first few drops. | The refrigerator has just been installed | Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See “Water Dispenser.” |
| The water filter was recently changed | Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See “Water Dispenser.” | |
| Water is leaking from the back of the refrigerator | The water line connections were not fully tightened | See “Connect the Water Supply.” |
| Recently removed the doors and did not fully tighten water line connection | See “Remove and Replace Refrigerator Doors and Drawer Front.” | |
| Water from the dispenser is warm NOTE: Water from the dispenser is only chilled to 50°F (10°C). | The refrigerator has just been installed | Allow 24 hours after installation for the water supply to cool completely. |
| A large amount of water was recently dispensed | Allow 3 hours for the water supply to cool completely. | |
| Water has not been recently dispensed | The first glass of water may not be cool. Discard the first glass of water dispensed. | |
| The refrigerator is not connected to a cold water pipe | Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.” |
PROBLEM | POSSIBLE CAUSES | SOLUTIONS |
| The door(s) or drawer will not close completely | The door or drawer is blocked open | Move food packages away from door(s). Remove ice or other items which have fallen onto the floor of the freezer compartment. |
| A bin or shelf is in the way | Push bin or shelf back into the correct position. | |
| Recently installed | Remove all packaging materials. | |
| The doors are difficult to open | The door gaskets are dirty or sticky | Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth. |
| The doors appear to be uneven | The doors need to be aligned or the refrigerator needs to be leveled | See “Door Closing and Door Alignment.” |
| The doors do not open or close as expected | The refrigerator tilt needs to be adjusted | Adjust the refrigerator tilt. See “Door Closing and Door Alignment.” |