User guide.
MFL70523901 (1.1) ME
This booklet is made from 98% post-consumer recycled paper.
This booklet is printed with soy ink. Printed in Mexico
User guide.
Guía del usuario.
Copyright©2018 LG Electronics, Inc. All rights reserved.
LG and the LG logo are registered trademarks of LG Corp.
G6 is a trademark of LG Electronics, Inc.
All other trademarks are the property of their respective
owners.
1
Important Customer Information
Before you begin using your new phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
2
Table of Contents
Important Customer Information...............................................1
Table of Contents
.......................................................................2
The Basics
...................................................................................5
Phone Overview .................................................................................................... 5
Help
....................................................................................................................... 8
Setting Up Your Phone
........................................................................................ 9
Install the SIM Card and a Memory Card
.........................................................10
Charging Your Phone
..........................................................................................14
Optimizing Battery Life
...................................................................................... 17
Turning Your Phone On and Off
........................................................................19
Anti-Theft Guide
.................................................................................................21
Touch Screen
.......................................................................................................21
Getting to Know the Home Screen
..................................................................23
Apps: How to View, Open, and Switch
.............................................................30
Entering text
.......................................................................................................32
Capturing a Screenshot
..................................................................................... 38
Phone’s Status Icons
.........................................................................................39
Managing Notifications
......................................................................................41
Setting Your Lock Screen
..................................................................................43
Fingerprints and Security
.................................................................................. 46
Always-on Display
..............................................................................................48
Multi-Tasking
......................................................................................................49
Connecting to Networks and Devices ................................... 50
Wi-Fi ....................................................................................................................50
Wi-Fi Direct
........................................................................................................50
Bluetooth
..............................................................................................................51
Content Sharing
.................................................................................................52
Calls .......................................................................................... 54
Placing and Ending Calls ..................................................................................54
Answering or Rejecting Calls
............................................................................ 57
Working with the Recent Tab
............................................................................58
Calling Your Contacts.........................................................................................60
Options During a Call
.........................................................................................61
Managing Multiple Calls
.................................................................................... 62
Table of Contents
3
Listening to Your Voicemail ...............................................................................63
Communication ....................................................................... 64
Contacts ..............................................................................................................64
Messaging
........................................................................................................... 69
Email
.................................................................................................................... 73
Voicemail
............................................................................................................. 76
Entertainment ...........................................................................77
Camera ................................................................................................................ 77
Gallery
............................................................................................................... 103
Music
................................................................................................................. 109
Tools ..........................................................................................112
HD Audio Recorder ........................................................................................... 112
Calculator
........................................................................................................... 114
Calendar
............................................................................................................. 114
Clock
....................................................................................................................117
File Manager
...................................................................................................... 119
LG Health
.......................................................................................................... 120
QuickMemo+
.................................................................................................... 122
QSlide
................................................................................................................ 125
Google Apps
......................................................................................................127
Google Assistant
.............................................................................................. 128
Settings ...................................................................................129
Settings ............................................................................................................. 129
Network & internet
........................................................................................... 129
Connected devices
........................................................................................... 135
Sound
................................................................................................................ 139
Display
............................................................................................................... 140
Lock screen & security
.................................................................................... 142
Extensions
......................................................................................................... 146
Apps & notifications
.........................................................................................147
Battery
................................................................................................................147
Storage
.............................................................................................................. 148
Accounts
........................................................................................................... 148
Accessibility
...................................................................................................... 149
Table of Contents
4
Google ............................................................................................................... 152
System
.................................................................................................................. 152
System updates
................................................................................................ 154
Safety .......................................................................................155
Safety Information ........................................................................................... 155
Consumer Information about Radio Frequency Emissions.......................... 156
Consumer Information on SAR
...................................................................... 160
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
.. 161
Caution! Avoid Potential Hearing Loss
.......................................................... 164
TIA Safety Information
.................................................................................... 165
Part 15.19 Statement
....................................................................................... 168
Part 15.21 Statement
....................................................................................... 168
Part 15.105 Statement
..................................................................................... 168
Safety Information
........................................................................................... 169
FDA Consumer Update
....................................................................................173
Specifications .........................................................................187
FAQ
..........................................................................................189
LIMITED WARRANTY - USA ...............................................195
5
The Basics
Phone Overview
Front View
Front camera
Proximity/Ambient
light sensor
Earpiece
Back button
Recent apps button
SIM/microSD card slot
Home button
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
1. Proximity/Ambient light sensorSenses proximity toward other objects
(such as your head) so that tap commands are not accidentally activated
during a call or when carried inside a pocket. It also employs an ambient
sensor which measures the surrounding light and adjusts the LCD
brightness to provide a vivid screen.
NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.
2. Front cameraUse to take pictures and record videos of yourself. You can
also use this for video chatting. Keep it clean for optimal performance.
3. Back buttonReturns to the previous screen. Also closes pop-up items,
such as menus, dialog boxes and the on-screen keyboard.
4. EarpieceLets you hear callers and automated prompts.
The Basics
6
5. SIM/microSD card slotInsert the SIM card and an optional memory
card (not included) for file storage. See Install the SIM Card and a
Memory Card on pages 10 and 12 for more information.
6. Recent apps buttonDisplays recently used applications. If you touch
and hold this button while viewing an app, it activates the Multi-Window
feature.
NOTE The Multi-Window feature cannot be activated from the Home screen, the Recent apps
screen, or the Camera app.
7. Home buttonReturns to the Home screen from any screen. If you touch
and hold this button, it opens the Google app.
The Basics
7
Rear View
Volume buttons
Wireless
charging spot
Back cameras
(wide-angle
camera and
standard camera)
Power/Lock button,
Fingerprint sensor
Flash
NFC touchpoint
8. Back cameras (wide-angle camera and standard camera)Use to
take photos and record videos. Keep it clean for optimal performance.
9. FlashBrightens up the captured image or recorded video in low-light
environments.
10. Power/Lock button, Fingerprint sensorPress to turn off the screen
backlight and lock the screen, or turn the screen backlight back on.
Press and hold to turn the phone on/off, restart it, and activate/
deactivate Airplane mode. It also allows you to record and use
fingerprints to secure your phone.
11. NFC touchpointTap the back of your phone to an NFC tag or another
NFC compatible device in this location to transfer data between them.
NOTE Don't cover the proximity sensor with a protection film, pouch, or protection case not
authorized by LG as they may cause the device to malfunction.
12. Volume buttonsPress to adjust the ringer, the media volumes, or the
in-call volume during a call. They can also activate the camera shutter
and access shortcuts when enabled in the Settings menu.
13. Wireless charging spotThis device is compatible with wireless
charging devices approved by LG, which are sold separately.
The Basics
8
Top and Bottom Views
Microphone
Microphone
Headset jack
USB/Charger port
Speaker
14. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
15. Headset jackAllows you to plug in an optional headset for convenient,
hands-free conversations or recording your voice using the HD Audio
Recorder app. You can also plug in headphones to listen to music.
16. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
1 7. USB/Charger portAllows you to connect the phone and the USB
Type-C cable for use with the charger adapter, or other compatible
accessories.
18. SpeakerUse to listen to audio (e.g., music, videos, sound clips,
speakerphone, etc.) from the rear speaker instead of the earpiece.
WARNING! Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the back cover.
Doing so may severely damage the battery and device, which could cause
overheating, fire, and injury.
Help
The Help app allows you to quickly and conveniently view information about
your phone, including how-to tutorials, Icon glossary, etc.
To access Help, tap
Home > swipe left, if necessary > tap Help.
The Basics
9
Setting Up Your Phone
Correctly charge the battery that came with your device.
Charge the Phone
Before turning on your phone, charge it fully.
Your phone comes with a fast charging charger and a USB Type-C cable.
Plug one end of the USB Type-C cable to the USB/charger port (as shown
below) and the other end into the charger. Then plug the charger into an
outlet.
WARNING! • Do not charge while the phone or charging cable is wet. This can cause fire,
electric shock, injury or damage to your phone.
• Use only approved chargers with your device. Incompatible chargers or tampering
with the charging port could damage your device and void the warranty.
• Your device has an internal rechargeable battery. For your safety, do not remove
the embedded battery.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
The Basics
10
Install the SIM Card and a Memory Card
SIM card/microSD card slot location
SIM Card
microSD Card
WARNING! • Be careful with the ejection pin since it has a sharp edge.
• If you insert the card tray into your device while the card tray is wet, your device
may be damaged. Always make sure the card tray is dry.
NOTE In order for the water-resistant and dust-resistant features to work effectively, the
card tray must be inserted correctly.
The Basics
11
Replacing the SIM card
The SIM card is pre-installed in your smartphone. If you need to replace
your SIM card, refer to the following instructions.
1. Turn the phone off and, with the phone’s screen facing up, insert the tool
that came with your phone into the hole on the SIM/microSD card tray to
partially eject the tray. Then, carefully pull the card tray out.
2. Remove the SIM card from the card tray.
3. Place the SIM card on the card tray with the gold contacts facing
downwards. Make sure that card is positioned as shown in the image
above.
4. Carefully insert the card tray back into the slot and close it.
The Basics
12
Inserting a memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
1. Turn the phone off and, with the phone’s screen facing up, insert the tool
that came with your phone into the hole on the SIM/microSD card tray to
partially eject the tray. Then, carefully pull the card tray out.
2. Insert the microSD card with the gold contacts facing down and toward
the phone (as shown above).
3. Carefully insert the card tray back into the slot and close it.
NOTES • The microSD card is sold separately.
• The memory card can be easily damaged by improper operation. Please be careful
when inserting, removing, or handling it.
WARNING! Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
The Basics
13
Removing the memory card
1. Unmount a memory card.
Tap Home > swipe left, if necessary > tap Settings > Storage
>
Eject.
2. Turn the phone off, insert the ejection pin into the hole on the SIM/
Memory card tray and pull until the card tray pop out (as demonstrated in
the previous instructions).
3. Carefully pull the memory card out to remove it.
WARNING! Do not remove the memory card while the device is transferring or accessing
information. This may cause data to be lost or corrupted, or may damage the
memory card or the device. LG is not responsible for losses that result from the
abuse or improper use of memory cards, including the loss of data.
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear
out over time.
If you drop your device on a hard surface or subject it to severe impact,
the tempered glass may be damaged. If this happens, stop using your
device immediately and contact an LG Customer Service Center.
You can purchase protective cases to protect your device from damage.
Note that these protective cases are not covered under the warranty
service provided by LG Electronics and safety is not guaranteed.
The Basics
14
Charging Your Phone
Your phone comes with a USB Type-C cable and a charger adapter. You can
connect them together and charge from a power outlet, or you can use the
USB Type-C cable alone to charge from your computer. Correctly orient the
plugs before insertion to avoid damaging your cable, adapter, and/or ports.
NOTES • Please only use an approved charging accessory to charge your LG phone.
Improper handling of the USB/Charger Type-C port, as well as the use of an
incompatible charger, may cause damage to your phone and void the warranty.
• This device is also compatible with wireless charging devices approved by LG,
which are sold separately.
• A charging adapter that supports fast charging is included with the product.
• The fast charging feature may not work if a fast charging adapter other than the
genuine adapter provided with the product is used.
1. Correctly orient the USB Type-C cable with the charger adapter and
connect them. As shown below, both the 3 dots on the USB Type-C
cable and the LG logo on the adapter will face toward you.
Charger Adapter
USB Type-C Cable
2. The USB/Charger Type-C port is located at the bottom of the phone.
Insert the cable's plug in the port.
3. Plug the charger adapter into a power outlet to begin charging.
The Basics
15
Charging with the USB Type-C Cable
USB Type-C Cable
You can use your computer to charge your phone. To be able to charge with
the USB Type-C cable alone, you need to have the necessary USB drivers
installed on your PC first. Connect one end of the USB Type-C cable to the
USB/Charger Type-C port on your phone (as shown above) and connect the
other end to a USB port on your PC. It’s best to use the rear USB port when
connecting to a desktop PC. The USB hub should be powered by an
external power source.
NOTE You may experience a slower charging rate when charging from your computer.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
The Basics
16
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running
simultaneously and continuously. Cancel background operations to increase
battery life. To minimize battery consumption, follow these tips:
Turn off the Bluetooth
®
or Wi-Fi network function when not using them.
Set the screen timeout to as short a time as possible.
Minimize the screen brightness.
Set a screen lock when the device is not used.
Check the battery usage details and close any downloaded apps that are
draining the battery.
The Basics
17
Optimizing Battery Life
You can extend your battery’s life between charges by turning off features
that run in the background. You can also monitor how apps and system
resources consume battery power.
Tips to extend the life of your battery
Reduce the screen brightness and set a shorter screen timeout.
Turn off radio communications (such as Wi-Fi, Bluetooth
®
, GPS, etc.) that
you're not actively using. (Note that the GPS receiver is only turned on
when you’re using an app that makes use of it.)
Turn off automatic syncing for Gmail, Calendar, Contacts, and other apps
if you don’t need it.
NOTE Allowing other devices to use your device's hotspot connection will drain your
battery more quickly.
To check the battery charge level
Tap Home > swipe left, if necessary > tap Settings > Battery.
The battery level (as a percentage of fully charged) and the battery status
(Charging) is displayed at the top of the screen.
Enable the Battery percentage on Status Bar switch to display the
percentage of remaining battery charge on the Status Bar next to the
battery icon.
Tap Battery saver to view and/or modify your Battery saver settings.
To monitor and control what uses the battery
The Battery usage screen allows you to see which apps are consuming the
most battery power. Information on this screen allows you to identify
downloaded apps you may want to turn off when not being used, so you
can get the most out of your battery power.
Tap Home > swipe left, if necessary > tap Settings > Battery >
Battery usage.
OR
The Basics
18
Tap Home > swipe left, if necessary > tap Settings > Battery >
Battery usage.
The top of the Battery usage screen displays a usage graph and below it,
battery usage times. It lists all of the apps or services using battery
power from the greatest amount of energy used to the least amount.
Tap an app or service in the Battery usage screen to see details about its
power consumption. Different apps or services offer different kinds of
information, and they may even include options to modify the settings so
you can reduce power consumption by that app (or stop running the
app).
Battery saver
Battery saver changes certain settings to conserve battery power until you
can recharge your phone. If you turn Battery saver On, it will automatically
activate when the battery charge level drops to the level you set. If Battery
saver is off, you’ll be prompted to turn on Battery saver when the battery
reaches low levels.
Tap Home > swipe left, if necessary > tap Settings > Battery >
Battery saver.
From the Battery saver screen, tap Turn Battery saver on, then select to
activate Battery saver immediately, or when the charge drops to 5% or
15%. If you turn off Battery saver, when the battery charge becomes low,
a notification prompts you to turn it on.
You can also choose to block the use of the Always-on display feature by
disabling Always-on display.
The Basics
19
Turning Your Phone On and Off
Turning your phone on
Press and hold the Power/Lock button for a couple of seconds until
the screen turns on.
Turning your phone off
1. Press and hold the Power/Lock button until the Phone options appear.
2. Tap Power off.
3. Tap POWER OFF to confirm that you want to turn off the phone.
Turning the screen on using the KnockON feature
The KnockON feature allows you to double-tap the screen to easily turn the
screen on or off.
Quickly double-tap the center of the dark screen to turn on the backlight.
Quickly double-tap the Status Bar, an empty area on the Home screen,
or the Lock screen to turn the screen off.
NOTE The backlight will not turn on if the proximity sensor is covered.
Turning the screen on using the Knock Code feature
You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.
Unlock the screen by inputting the Knock Code you have created. Input
your Knock Code(from 6 to 10 taps) on the touch screen when the
screen is turned off.
Setting up the Knock Code feature
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen.
2. Tap Select screen lock > Knock Code.
3. Tap the squares in a pattern (from 6 to 10 taps) to set your Knock Code,
tap DONE, enter it again, then tap CONFIRM.
The Basics
20
To unlock the Lock Screen
If you don’t use the phone for a while, the screen and backlight will turn off
to conserve battery power. To unlock the phone’s default Lock screen:
NOTE The default Lock screen simply locks the screen to prevent unintentional actions. For
more security to guard against unauthorized use, you can set an unlock requirement
(such as a Knock Code, pattern, PIN, password, or fingerprint) that will need to be
entered to unlock it.
1. Turn the screen on.
Press the Power/Lock button.
OR
Quickly double-tap the center of the screen (KnockON).
2. From the center of the screen, swipe in any direction to unlock it.
To use a shortcut, swipe upward across the shortcut icon (at the
bottom of the screen). The screen will unlock and launch the app.
NOTE You can set the shortcut apps you want in the Lock screen settings.
The Basics
21
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been
reset to factory settings without your permission. For example, if your
device is lost, stolen, or wiped, only someone with your Google Account or
screen lock information can use the device.
All you need to make sure your device is protected is:
Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can’t be erased using the Settings menu unless your
screen is unlocked.
Add your Google Account on your device: If your device is wiped but
you have your Google Account on it, the device can’t finish the setup
process until your Google Account information is entered again.
After your device is protected, you’ll need to either unlock your screen or
enter your Google Account and password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
NOTE Do not forget your Google Account and password you had added to your device
prior to performing a factory reset. If you can't provide the account information
during the setup process, you won't be able to use the device at all after performing
the factory reset.
Touch Screen
Your touch screen provides an excellent way to interact with and use your
Android™ phone. With the touch of your finger, you can download and use
available apps, make menu selections, and access data saved to your
phone.
Touch or tapA single finger touch selects items. For example, tap an icon
(e.g., an app, widget, or folder), tap words (e.g., menu selection or to
answer an on-screen question), or touch letters and numbers to type.
NOTE Don't press too hard on the screen. It's sensitive enough to detect a light, firm tap.
Touch and holdTouch an item on the screen and don't lift your finger until
an action occurs. For example, to open a context menu for a contact,
touch and hold the contact entry until the menu pops up.
The Basics
22
DragTouch and hold an item for a moment and then, without lifting your
finger, move your finger on the screen until you reach the target position.
For example, you can drag items on the Home screen to reposition them.
Swipe, slide, or flickMove your finger quickly across the surface of the
screen, without pausing when you first touch it (so you don’t drag an item
instead). For example, you can browse through the Home screens by
swiping left and right, slide the screen up or down to scroll through a list,
or remove an app from the Recent apps screen by flicking its graphic off
the screen.
Double-tapTap the screen twice quickly to zoom, highlight text, or turn
the screen on/off. For example, quickly double-tap a section of a web page
to zoom that section to fit the width of the screen and control the zoom in
Maps and in other apps. Double-tap a word to highlight it. Double-tap can
also activate the KnockON feature to turn the screen on or off.
NOTE Certain Accessibility features (such as Touch zoom) use a triple-tap gesture to zoom
or activate functions. A triple-tap will also create a new event in the Calendar app.
Multi-touchUse your index finger and thumb in a pinch motion (to zoom
out) or spread motion (to zoom in) when using Chrome, a map, photos,
the rear camera lens, and in lists (e.g., Contacts, Groups, and the
Messaging list). Spread apart to make screen information larger (easier to
see and read), or pinch together to view more area and information. The
pinch gesture also affects the Home screen. Spread apart on the Home
screen to hide all of your Home screen items, then pinch in to redisplay
them.
Rotate the screenFrom many apps and menus, the orientation of the
screen adjusts to the phone’s physical orientation by rotating the screen.
You can deactivate this function in the Display settings menu.
The Basics
23
Getting to Know the Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple motions on the screen. It’s comprised of multiple
panels (swipe horizontally to switch). You can customize all of your Home
screen panels with app shortcuts, icons, widgets, folders, and other
features.
Status Bar
Shows device status information,
including the time, signal strength,
battery status, and notification icons.
Quick Access Bar
Icons that provide easy, one-touch
access to the functions used most
often.
Google Search Widget
Tap to open the Google app.
Weather widget
View the information of
weather and time for a specific
area.
App Icon
Tap an icon (app, widget, folder, etc.)
to open and use it.
Home touch buttons
Displayed on all screens, these
buttons allow you to easily
navigate within the device
software.
Aspect ratio
This device uses a 18:9 aspect ratio.
Some downloaded apps may not support the 18:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or consult
the app provider for more information.
Quick Access Bar icons
The Quick Access Bar is located on your Home screen panels to allow quick
and easy access to the apps you use most often.
The Basics
24
Modifying the Quick Access Bar icons
Rearrange: Touch and hold the icon to move, then drag it to another
position in the Quick Access Bar or on a Home screen panel.
Add: Touch and hold the icon (on any of your Home screen panels), then
drag it onto the Quick Access Bar. The Quick Access Bar can
accommodate up to 7 icons. Drag an icon on top of an icon in the Quick
Access Bar to create a folder with multiple apps in it.
Remove: Touch and hold the icon to remove from the bar, then drag it to
another location on your Home screen.
Home touch buttons
The Home touch buttons are displayed in a bar at the bottom of all of the
screens to provide easy navigation within the device software.
Back: Tap to back up one step at a time and close on-screen items such
as pop-up messages, the on-screen keyboard, etc.
Home: Tap to immediately return to the Home screen. Touch and hold it
to access the Google shortcut.
Recent apps: Tap to display the apps you've recently used. If you touch
and hold this button while viewing an app, it launches the Multi-Window
feature.
The Basics
25
Modifying the Home touch buttons
You can change which buttons are displayed in the Home touch buttons Bar,
as well as their position and color.
1. Tap Home > swipe left, if necessary > tap Settings > Display >
Home touch buttons.
2. Select the modification you want to apply.
Tap Button combination to select which Home touch buttons you
want in the bar and their location within the bar. Choose from the
Back button, the Home button, the Recent apps button, the
Notification button, the Capture+ button, and the QSlide button.
Tap Background color to set the button color to white or black.
Hiding the Home touch buttons
You can hide the Home touch buttons to view in a larger screen while using
an app.
1. Tap Home > Settings > Display > Home touch buttons.
2. Tap Hide Home touch buttons to choose the apps that will hide the
buttons by default while you are using the app.
The Basics
26
To return to the Home screen
Tap Home at any time, from any app.
To view other Home screen panels
Swipe (or flick) your finger left or right across the Home screen's sliding
panels. You can add additional panels to allow more space for icons,
widgets, shortcuts, and other items.
Home Screen Panel Indicator
The white dot (above the Quick Access Bar) indicates the current Home screen panel.
Tap any of the Home screen panel indicator dots (above the Quick
Access Bar) to immediately jump to that panel.
Hiding items on the Home screen
Place two fingers on the screen, then spread them apart to hide the items
on your Home screen so that only your wallpaper, the Status Bar, the Home
screen indicator dots, and the Home touch buttons Bar are displayed. To
redisplay your Home screen with all of its icons and widgets, pinch in on
the screen or tap
Back.
NOTE The device automatically reverts to the full screen view after screen timeout.
Moving apps to other Home screen panels
Touch and hold the app icon, then drag it to the left or right edge of the
screen to advance to the other panels before lifting your finger.
TIP To create a new panel, drag the icon to the right edge of the last panel on the right.
The Basics
27
Using Dual View
Slide the screen right or left to view
different Home screen panels.
Dual View Icons
Dual view allows you to easily customize your Home screen. Touch and hold
an empty spot on a Home screen panel to view your Home screen on top
and the Dual view icons (Widgets, Theme, Wallpapers, Grid, and Home
screen settings) on the bottom. Flick sideways to scroll through the Home
screen panels to display the panel you want. Tap the Dual view icon you
want to use. From Grid or Home screen settings, tap the change(s) you
want to make. From Wallpapers, select from the available choices and
complete your selection as necessary. From Widgets, scroll horizontally
through the choices. Touch and hold the one you want (tap the widget's
category first, if necessary), then drag it onto the Home screen panel you
want and complete your selection as necessary.
TIP If you drag the widget to the right edge of the screen, it creates a new Home
screen panel.
NOTE The Quick Access Bar isn't displayed while in Dual view.
To return to the full screen view, tap Back or tap one of the Home screen
panels.
NOTE The device automatically reverts to full screen view after screen timeout.
The Basics
28
EasyHome screen version
EasyHome is a more simplified version of the Home screen that you can
choose to use on your phone.
Tap
Home > swipe left, if necessary > tap Settings > Display >
Home screen > Select Home > EasyHome.
The EasyHome Home screen has three panels.
Main panel
The main panel has 12 application icons, it displays the date and time and
also displays weather information.
Tap an app icon to use it. Touch and hold one to remove or replace it.
The top right of the screen displays the date and time. Tap it to access
the Clock app.
The top left of the screen displays a Weather widget. Tap it to access the
Weather app.
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Communication panel
Swipe to the right on the main panel to access a panel for your Contact
shortcuts as well as access the Phone app's Dial tab, Recent tab, and
Contacts tab.
Tap one of the 9 shortcuts, then tap the contact you want to set. Tap a
shortcut's Dial to call its number. Tap a shortcut's image to select
Make voice call, Make video call, Send message, or Remove shortcut.
Tap Dial, Recent, or Contacts to open the Phone app with the
corresponding tab displayed (Dial displays the dialpad, Recent lists all of
your recent calls, and Contacts displays your entire Contacts list). You can
change tabs to access other Phone app information.
Additional shortcuts panel
Swipe to the left on the main panel to access a panel you can customize
with additional app shortcuts and open the Applications screen.
Tap the Apps icon to open the Applications screen with all of your
installed apps.
Tap an app to use it. Touch and hold one to remove or replace it.
Tap Add, then tap the app you want to add to the shortcuts panel.
Tap the Google search box to open the Google app (or tap its
microphone to search by voice).
To change back to the Android Home screen
Tap Home > swipe left, if necessary > tap Settings > Display >
Home screen > Select Home > Home.
Home with separate apps list
Home with separate apps list is another version of the Home screen that
you can use on your phone. This version places all of your installed and
downloaded apps in an Applications screen instead of on your Home
screen panels. The
Apps in the Quick Access Bar provides you with
access to all of your apps and you can copy just the app shortcuts you want
on to your Home screen.
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Tap Home > swipe left, if necessary > tap Settings > Display >
Home screen > Select Home > Home with separate apps list.
Using Home with separate apps list
To add and remove shortcuts
To add an app shortcut, tap Apps, touch and hold the app you want,
then drag it to the panel you want. Or, touch and hold an empty spot on
a Home screen panel, tap the shortcut you want, then tap Back.
To remove an app shortcut, touch and hold the app icon, drag it to the
Remove bar, then lift your finger.
Apps: How to View, Open, and Switch
Slide the screen left or right to
bring more icons into view.
Tap an app icon to open the
app.
Home screen Home screen
Opening an app
Open an app simply by tapping its icon on the screen.
Opening multiple apps
1. Tap an app icon to open it.
2. Tap Home.
3. Tap the icon for the other app you want to open.
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Switching between multiple apps
1. Tap Recent apps. A screen opens and displays previews of all of the
apps that are currently open.
2. Tap the app you want to use, tap Close on the app to close it, or tap
Back to return to the current screen.
Flick an app icon to the right or left to close
the app and remove it from the list.
Tap an app to use it.
Tap here to close this app.
Swipe up or down to
view the entire stack of
open apps.
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Entering text
Text Input Methods
The on-screen keyboard displays automatically on the screen when you
need to enter text. To manually display the on-screen keyboard, simply tap a
text field where you want to enter text.
Selection Box
Tap a displayed item to
insert it in the text field.
Tap to enter text by voice.
Touch and hold to access your
keyboard settings, handwriting
slate, or clip tray.
Toggles between 123/SYM
mode and ABC mode.
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without bothering
to alternate between the screen and a conventional keyboard. This allows
you to easily find and correct errors when typing.
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Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then drag
left or right.
NOTE This option is available only on the QWERTY keyboard.
Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word.
The selected word is automatically entered. You do not need to manually
type every letter of the word.
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Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1. Tap Home > tap Settings > System > Language & input >
On-screen keyboard > LG Keyboard > Keyboard height and layout >
QWERTY layout.
You can also touch and hold the Voice on the keyboard and tap the
Settings > Keyboard height and layout > QWERTY layout.
2. Tap a key on the bottom row, then drag it to another position.
NOTES • This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
• This function may not be supported for some languages.
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Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort when
typing.
1. Tap Home > tap Settings > System > Language & input >
On-screen keyboard > LG Keyboard > Keyboard height and layout >
Keyboard height.
You can also touch and hold the Voice on the keyboard and tap
Settings > Keyboard height and layout > Keyboard height.
2. Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1. Tap Home > tap Settings > System > Language & input >
On-screen keyboard > LG Keyboard > Keyboard height and layout >
Keyboard type in landscape.
You can also touch and hold the Voice on the keyboard and tap
Settings > Keyboard height and layout > Keyboard type in landscape.
2. Select a keyboard mode.
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One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1. Tap Home > tap Settings > System > Language & input >
On-screen keyboard > LG Keyboard > Keyboard height and layout >
One-handed operation.
You can also touch and hold the Voice on the keyboard and tap
Settings > Keyboard height and layout > One-handed operation.
2. Press the arrow displayed next to the keyboard to move the keyboard in
the direction you want.
Entering text by using voice
On the keyboard, tap the Voice.
NOTES • To maximize the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is connected to a
network.
• To select the language for voice recognition, tap Settings > Languages on the
voice recognition screen.
• This function may be not supported, or the supported languages may differ
depending on the service area.
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Copy and Paste
You can cut or copy text from an app, and then paste the text into the same
app. Or, you can run other apps and paste the text into them.
1. Touch and hold around the text you want to copy or cut.
2. Drag / to specify the area to copy or cut.
3. Select either CUT or COPY.
Cut or copied text is automatically added to the clipboard.
4. Touch and hold the text input window, then select PASTE.
NOTE If there is no item that has been copied or cut, the PASTE option will not appear.
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1. On the keyboard, touch and hold the Voice and tap Clip tray. You
can also touch and hold the text input window, then select CLIP TRAY.
2. Select and paste an item from the clip tray.
A maximum of 20 items can be saved to the clip tray.
Tap Lock to lock saved items in order not to delete them, even
when the maximum quantity is exceeded. A maximum of ten items
can be locked. To delete locked items, unlock them first.
Tap Trash to delete the items saved to the clip tray.
NOTE The clip tray may not be supported by some downloaded apps.
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Languages
You can set only one main language for your phone's operating software,
but you can set multiple secondary languages and switch as needed. In
addition, you can set multiple languages used for the on-screen keyboard.
To change the main language
Tap Home > swipe left, if necessary > tap Settings > System >
Language & input > Language > ADD LANGUAGE. Tap the language
you want. Touch and hold the language, then drag it to the top of the
language list to make it your phone's main language.
NOTE After adding additional secondary languages, drag any language to the top of the list
to set it as your main language.
To add additional languages for your keyboard
Tap Home > swipe left, if necessary > tap Settings > System >
Language & input > On-screen keyboard > LG Keyboard > Select
languages > checkmark all of the languages you want to be able to type.
Capturing a Screenshot
Press and hold the Volume Down button and the Power/Lock button at
the same time for 2 seconds to capture a screenshot of the current screen.
To view the captured image, tap
Home > swipe left, if necessary >
Gallery > the Screenshots album.
Using Capture+ to capture a screenshot
On the screen you want to capture, drag the Status Bar downward and tap
Capture+ (in the Quick settings). The image is captured, but not saved
until you tap
Done and choose a save location.
NOTE Make sure that the paper style is not set to paper.
Access the app (QuickMemo+ or Gallery) where you saved it to view your
captured image.
NOTE Screenshots saved to the Gallery app are in the Capture+ album.
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Phone’s Status Icons
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons indicating
the phone’s status (on the right), along with the current time.
Notification Icon Status Icons
The following icons may appear in the Status Bar.
Call icons
In call Missed call
Speakerphone on Microphone muted
Video call
Sound icons
Do not disturb - Priority only Do not disturb - Total silence
Vibrate mode Silent mode
Music playing Music paused
Network icons
3G connected 3G in use
4G LTE connected 4G LTE in use
Wi-Fi connected Wi-Fi with no Internet
Signal strength No signal
Roaming Network extender
No SIM card Unknown SIM card
Airplane mode GPS on
App update available App update successful
Downloading Uploading
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Download successful Emergency Alert
Connectivity icons
Syncing Mobile Hotspot on
USB connected USB debugging mode
Bluetooth connected Bluetooth on
Bluetooth headset battery full Bluetooth headset battery low
NFC on Headset connected
Headset with microphone
connected
Internal storage full
Email and Messaging icons
New email New Gmail message
New message New Verizon message
New voicemail Email not sent
Message not sent
Calendar and Alarm icons
Alarm set Upcoming events
Battery icons
Full battery Fast Charging
Charging battery Wireless charging
Low battery Empty battery
Not Charging
Other icons
More notifications Screenshot saved
Keyboard
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Managing Notifications
Notification icons report the arrival of new messages, calendar events,
alarms, as well as ongoing events, such as when you’re on a call.
When you receive a notification, the notification icon will be displayed in the
Status Bar. You can open the Notifications panel to view a list of all of your
recent notifications. Depending on your settings, you may hear a
notification sound, and/or the phone may vibrate, and/or see a notification
light.
To open the Notifications panel
Touch and drag the Status Bar to the bottom of the screen.
The Notifications panel displays a list of your current notifications, organized
into ongoing and event-based notifications. The Quick settings (at the top of
the panel) allow you to quickly and easily change commonly used settings.
NOTE
Tap
Settings to access the complete Settings app from this panel.
EDIT
Tap here to change your
Quick settings list.
Settings
Tap here to open the
Settings app.
Expand
Quick Settings
Flick right or left to scroll
through the list and tap an
icon to change its setting.
Tap a notification to open it.
CLEAR ALL
Tap here to clear your list of
event-based notifications.
Notifications Panel Expanded Quick Settings
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To respond to a notification
1. Open the Notifications panel. Your current notifications are listed in the
panel, each with a brief description.
2. Tap a notification to view it.
The Notifications panel will close and the app that corresponds to your
selection will open. For example, Gmail notifications open the Gmail app
so you can read your new messages.
Quick settings on the Notifications panel
You can customize your Notifications panel to allow quick access to change
commonly used settings. Your first 6 Quick settings icons are displayed at
the top of the Notifications panel. Tap
Expand to access all of your Quick
settings choices and swipe left to view more of your Quick settings icons, if
necessary. You can set which icons to display (and their placement), include
slide bars for Brightness and Volume, and add Sharing icons.
TIP You can drag downward on the Quick settings section to expand it and drag upward
to compress it.
Customizing your Quick settings
You can set the order of your Quick settings icons as well as which icons
are displayed and enable/disable the setting slidebars and sharing icons.
1. Open the Notifications panel, tap Expand, then tap EDIT. The top
white section indicates your Quick settings icons.
To add an icon: Touch and hold the icon, then drag it to the upper
section of the screen.
To delete an icon: Touch and hold the icon, then drag it to the lower
section of the screen.
To move an icon: Touch and hold the icon, then drag it to another
position in the upper section.
To enable/disable the slidebar settings and sharing icons: Tap
Menu, then checkmark the ones you want to appear in your
Notifications panel.
2. Tap Done to return to the Notifications panel.
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Setting Your Lock Screen
There are several Lock screen types allowing you to lock your phone so that
only you can unlock it to make calls, access your data, buy apps, and
otherwise prevent unauthorized use.
Setting a Screen Lock for the First Time
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security.
2. Tap Select screen lock.
3. Tap Swipe, Knock Code, Pattern, PIN, Password, Fingerprints or Allow
face recognition.
Swipe: A swipe motion in any direction on the screen will unlock the
screen. This is the default Lock screen that simply guards against
unintentional actions.
Knock Code: Unlocks the screen using a tapping a sequence on the
screen's 2x2 grid. (When the screen is turned off, the 2x2 grid is
invisible, but the grid is displayed on the Knock Code Lock screen.) The
first time you set a Knock Code, you'll see a tutorial with instructions on
how to create it. Tap a sequence on the 2x2 grid (from 6 to 10 taps), then
tap DONE. Tap your sequence again and tap CONFIRM.
Pattern: Unlocks the screen using a pattern you draw with your finger.
Draw your pattern (connect at least 4 dots) and tap NEXT. Then redraw
your pattern and tap CONFIRM.
PIN: Unlocks the screen with a number sequence. Enter a PIN (at least 4
digits) and tap NEXT. Reenter your PIN and tap OK to confirm it.
Password: Unlocks the screen with an alphanumeric sequence. Enter a
password (at least 4 characters) and tap NEXT. Re-enter your password
and tap OK to confirm it.
Fingerprints: Unlock the screen by using your fingerprint.
Allow face recognition: Unlock the screen with your face.
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From then on, any time you want to unlock the screen, you'll need to
perform the unlock action you set (swipe, Knock Code, pattern, PIN, or
password) to gain access to it.
Changing Your Screen Lock
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security.
2. Tap Select screen lock.
3. Confirm your unlock information (if necessary).
4. Tap the desired screen lock option and complete as necessary.
NOTE If you've set up a Microsoft Exchange account, you might only be able to use a
password.
Lock timer
If a security lock is enabled, you can set the delay time after the screen
darkens due to inactivity before the screen automatically locks and requires
you to enter your unlock sequence.
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security > Secure lock settings.
2. Tap Lock timer, then tap the setting you want to use.
Power key instantly locks
If a security lock is enabled, enable the Power key instantly locks switch to
override the Security lock timer setting and lock the screen as soon as you
press the
Power/Lock button.
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security > Secure lock settings.
2. Enable the Power key instantly locks switch.
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The Lock screen wallpaper
You can set the Lock screen wallpaper separately from your Home screen
wallpaper.
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security > Customize Lock screen.
2. Tap Wallpaper.
Tap Wallpaper gallery to select one of the available wallpaper images.
Tap Gallery to select an image from your Gallery.
Tap Collage Wallpaper to use a slideshow of collage wallpapers as
your wallpaper.
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Fingerprints and Security
The Fingerprints & security setting allows another secure way to unlock
your phone. Set it up to allow you to place a finger on the
Power/Lock
button to unlock the screen, access Gallery and QuickMemo+ content, and
pay using your phone. Once you've set a secure screen lock, you can
record a fingerprint (or multiple fingerprints).
Registering a fingerprint
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security > Fingerprints.
2. Read the fingerprint information, then tap NEXT.
3. Enter your unlock sequence or set a screen lock (whichever is needed).
4. Place your finger on the Power/Lock button and follow the screen
prompts until the fingerprint is registered.
NOTES
• Make sure that your fingers and the Power/Lock button are clean and dry.
• Moisture, lotions, sweat, oils, cut or dry skin might affect the fingerprint
recognition. Certain activities can also temporarily affect fingerprint recognition,
including exercising, showering, swimming, cooking, or other conditions that
change the characteristics of your fingerprint.
• Cover the Power/Lock button completely. Don't press too hard or too quickly
(hardly move your finger while scanning is in progress).
• As you use the Fingerprint feature, it will continue to learn and improve recognition
of your fingerprint.
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Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
5. When your fingerprint registration is done, tap OK.
Tap ADD MORE to register another fingerprint. If you register only one
fingerprint and the corresponding finger is not in good condition,
fingerprint recognition may not work well. It's a good idea to register
multiple fingerprints to safeguard against fingerprint recognition
problems.
Managing fingerprints
You can edit or delete registered fingerprints.
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security > Fingerprints.
2. Enter your unlock sequence.
3. From the registered fingerprints list, tap a fingerprint to rename it. To
delete it, tap Delete.
Unlocking content with a fingerprint
When enabled, you can unlock the screen and/or view locked content using
your fingerprint.
1. Tap Home > swipe left, if necessary > tap Settings > Lock screen
& security > Fingerprints.
2. Enter your unlock sequence.
3. On the Fingerprints settings screen, enable the following switches as
desired.
Screen lock: Unlocks the screen with a fingerprint.
Content lock: Unlocks content with a fingerprint.
NOTE To enable the Content lock switch, you'll need to set up the Content lock setting (on
the Fingerprints screen) with a pattern or a password.
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Fingerprints & security settings
The Fingerprints & security settings include managing fingerprints
(recording, naming, removing, etc.), setting content lock, encryption, SIM
card lock, password visibility, phone administration, credential storage, trust
agents, Screen pin, and app usage access.
Tap Fingerprints, then enter your unlock sequence to manage your
stored fingerprints, enable screen unlock with your fingerprint, enable
content access with your fingerprint, and enable available payments.
NOTE If your phone doesn’t have a default payment app, go to Play Store and search for
available payment apps.
Always-on Display
You can display the date, time, signature or other information on the screen
even when the main screen is turned off. Always-on display is a useful
feature when you need to check the time quickly.
NOTE The battery may drain faster when you use Always-on display. Turn off this feature to
use the battery longer.
1. Tap Home > Settings > Display > Always-on display.
NOTES • This feature may be turned on when you purchase the device.
• The default setting may vary depending on the area and service provider.
2. Tap Content and select the item you want to display when the screen is
off.
NOTE Make sure to check that your signature does not exceed the input field.
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Multi-Tasking
Multi-window
The Multi-window function splits the screen to enable two app windows to
be active at the same time (multi-tasking). This allows you to use drag and
drop interaction within your recently used apps.
Activating the Multi-window function
The Multi-window function is activated within your open apps.
Tap Home > Recent apps > the Multi window (displayed on
one of your compatible open apps), then tap the other app you want to
use.
OR
While using an app, touch and hold the Recent apps, then tap an app
from your recently-used apps list.
To stop the Multi-window function, touch and hold the Multi window.
NOTE The Multi-window will only be displayed on apps that are compatible with the
Multi-window function.
Overview screen
The Overview screen provides a preview of your recently-used apps. To
view the list of recently-used apps, tap
Recent apps.
50
Connecting to Networks and Devices
Wi-Fi
With Wi-Fi, you can use high-speed Internet access within the coverage of
the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without
extra charges.
Connecting to Wi-Fi networks
To use Wi-Fi on your phone you need to access a wireless access point or
‘hotspot’. Some access points are open and you can simply connect to
them. Others are hidden or use security features. You must configure your
phone to be able to connect to them. Turn off Wi-Fi when you’re not using it
to extend the life of your battery.
Turning Wi-Fi on and connecting to a Wi-Fi network
1. Tap Home > swipe left, if necessary > tap Settings > Network &
internet > Wi-Fi.
2. Tap the Wi-Fi switch to turn Wi-Fi on and start scanning for available
Wi-Fi networks.
3. Tap SEARCH to see a list of active and in-range Wi-Fi networks.
Secured networks are indicated by a lock icon.
4. Tap a network to connect to it.
If the network is secured, you're prompted to enter a password or
other credentials. (Ask your network administrator for details.)
5. The Status Bar displays icons that indicate your Wi-Fi status.
Wi-Fi Direct
Wi-Fi Direct provides a direct connection between Wi-Fi enabled devices
without requiring an access point.
Turning on Wi-Fi Direct
1. Tap Home > swipe left, if necessary > tap Settings > Network &
internet > Wi-Fi.
2. Tap Menu > Advanced Wi-Fi > Wi-Fi Direct.
NOTE When in this menu, your device is visible to other visible Wi-Fi Direct devices nearby.
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51
Bluetooth
You can use Bluetooth to send data by running a corresponding application,
but not from the Bluetooth menu as on most other mobile phones.
NOTES • LG is not responsible for the loss, interception, or misuse of data sent or received
via the Bluetooth wireless feature.
• Always ensure that you share and receive data with devices that are trusted and
properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by Bluetooth SIG,
may be incompatible with your device.
Turning on Bluetooth and pairing your phone with a Bluetooth
device
You must pair your phone with a Bluetooth device before you connect to it.
1. Tap Home > swipe left, if necessary > tap Settings > Connected
devices > Bluetooth.
2. Tap Bluetooth switch to turn Bluetooth on and search for the
devices within your phone's range.
3. Choose the device you want to pair with from the list.
Once pairing is successful, your phone will connect to the device.
Send data using the Bluetooth wireless feature
1. Open the item you want to send, then tap Sharing.
OR
Touch and hold the item you want to send, then select Share.
OR
Open the item you want to send, then tap Menu > Share.
2. Tap Bluetooth to share via Bluetooth.
NOTE The method for selecting an option may vary by data type.
3. Search for and pair with a Bluetooth-enabled device.
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52
Content Sharing
Media server
Share media content on the device with nearby devices that support DLNA.
1. Tap Home > swipe left, if necessary > Settings > Connected
devices > Media server.
2. Tap to activate Content sharing.
If you approve a share request from a nearby device, the device can
access content on your device.
To change the content type accessible to nearby devices, tap Content
to share.
Sending files
1. Select a file and tap Share > SmartShare Beam. You can also tap
Share from the file list and select files then tap SHARE > SmartShare
Beam.
When the confirmation window appears, tap OK.
2. Select a device from the list of nearby devices that support SmartShare
Beam.
The file is sent to the device.
Receiving files
You can send or receive files saved on your device to another LG device or
tablet.
Tap
Home > swipe left, if necessary > Settings > Connected
devices > File Sharing > SmartShare Beam and tap
to activate it.
NOTES • Make sure that your device is connected to the same wireless network as the file
transfer target device.
• Make sure that File Sharing is turned on in the Notification panel of both the
device and the target device.
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53
Using nearby devices
You can play images, music, and videos saved on a connected device from
your device.
1. From the Gallery or Music app, tap the app's Menu > Nearby
devices.
2. Select a device from the device list.
If the desired device is not seen on the device list, check that the
DLNA function is turned on, then tap Search nearby devices.
3. Play content saved on the selected device.
54
Calls
Placing and Ending Calls
The Phone app allows you to dial phone numbers manually or make calls
from your phone’s memory. Manually dial calls using the Dial tab. Dial from
your phone’s memory using the Recent tab, the Contacts tab, or the
Groups tab.
To open the Phone app
Tap Home > Phone.
Moving between the Phone app tabs
Tap any of the Phone app tabs (Dial, Recent, Contacts, and Groups) at the
top of the screen to view that tab. You can also swipe the screen
horizontally to scroll to the other tabs. The current tab is displayed with an
underlined white line.
To place a call by dialing
1. Tap Home > Phone > Dial tab.
Dial Tab
Displays the dialpad.
Call
Tap here to dial the number that
you entered manually.
Delete
Tap here to delete incorrect
number(s) (appears after you
begin entering numbers).
Touch and hold
to enter
the plus ( + ) symbol to dial an
international number.
Message
Tap here to send a message to
the number that you entered.
Voicemail
Tap here to access your
voicemail feature.
Voice Dialer
Tap here to dial by saying the
number.
2. Use the dialpad to enter the number you want to call.
Tap Delete to erase digits one by one (or touch and hold it to erase
the entire number).
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55
To dial an international number, touch and hold to enter the plus
(+) symbol. Then enter the international prefix for the country, followed
by the full phone number.
3. Tap Call (on the dialpad) to dial the number that you entered.
Press the Volume buttons to adjust the call volume.
Use the on-screen buttons to enter additional numbers, add another
call, use the speakerphone, end the call, and other options.
You can use other phone features while the call is underway (however
you can’t use mobile data during a call). If you open another app, the
Ongoing call portal appears on the screen for the duration of the call
to easily navigate back to the Call screen.
NOTE If you opened other apps while on a call, return to the Call screen or open the
Notifications panel to end the call. To return to the Call screen, simply tap the
Ongoing call portal or tap
Home > Phone. You can also drag the Status Bar
down to open the Notifications panel, then tap the Current call notification.
You can make high-definition voice and video calls, and surf the web while
you talk on the phone, when you add Advanced Calling to your line.
Visit verizonwireless.com/AdvancedCalling to learn how.
To end a call
Simply tap End on the Call screen to end the call.
If you accessed other device functions while the call was in progress, there
are several ways to return to the Call screen to end the call.
Tap the Ongoing call portal.
Tap Home, then tap Phone.
Drag the Status Bar down, then tap End in the Current call
notification.
NOTE
You can also press the
Power/Lock button to end the call, if you activated this
feature in the Call settings (tap
Menu > Call settings > Answer and end calls >
enable the End calls with the Power key switch).
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Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call, or
send message from the pop-up screen.
NOTE
Tap
Home > Phone > tap Menu > Call settings > More and then tap
Incoming voice call pop-up to enable or disable it.
Calling numbers in your phone’s memory
You can place calls using information stored in your phone. Anywhere you
see a
Call next to a number, tap it to automatically dial it.
Speed dialing
If you set up Speed dials in the Contacts app, you can dial a number by
simply touching and holding the Speed dial number on the dialpad.
Tap Home > Phone > Dial tab, then touch and hold the Speed dial
number (tap the first number, then touch and hold the second number
for 2-digit speed dials).
Direct dialing
A Direct dial widget is like a speed dial button on your Home screen. Tap it
to automatically call the number you set (for example, your home phone
number).
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To place a Direct dial widget on your Home screen
1. Touch and hold an empty area on your Home screen.
2. Tap Widgets.
3. Tap Contacts and then touch and hold Direct dial and drag it to the
desired location on the Home screen.
4. Tap the contact in your Contacts list.
Answering or Rejecting Calls
When you receive a phone call, the Incoming call screen opens with the
caller ID and any additional information about the caller that you’ve saved in
the contact's entry. All incoming calls are recorded in the Recent tab.
To answer a call
Drag Answer in any direction to answer the call.
NOTE To silence the incoming call ringer, press either of the Volume buttons.
To ignore a call and divert it to Voicemail
Drag Ignore in any direction to ignore the call.
NOTE To silence the incoming call ringer, press either of the Volume buttons.
To ignore a call and send a text message
To display the Ignore with message option on the Incoming call screen,
enable it in the Phone app's Call settings menu.
1. Tap Home > Phone > Menu > Call settings.
2. Tap Call blocking & Ignore with message > Allow ignore with message
switch to toggle it On (blue).
TIP Tap Allow ignore with message to manage your text message choices.
NOTE This feature can only be used to send a message to another mobile phone. It's not
applicable to incoming landline calls.
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Working with the Recent Tab
The Recent tab records all of the calls you’ve dialed, received, missed, or
ignored. It offers a convenient way to redial a number, return a call, or add a
number to your Contacts.
To open the Recent tab
Tap Home > Phone > the Recent tab, if necessary.
The Recent tab lists your calls chronologically by phone number and call
type. The number in parenthesis indicates the number of calls recorded
for that phone number and type.
Viewing call entry details
Open the Recent tab, then tap an entry to view all of the entries for that
phone number and call type. Each one includes the call type (
received,
dialed, missed, and ignored), the date and the time of the call.
Filtering your list of calls
To view a specific call list, from the Recent tab, tap Menu, then tap
Filter. Tap the call type you want to view.
Tap
Back to return to the Recent tab screen.
To dial a number in the Recent tab
From the Recent tab, tap Call at the right of the call entry.
From the Recent tab, tap the image to the left of the call entry to view
other information saved in your phone’s memory for that contact. Tap a
phone number to dial it.
TIP To insert an area code when you're traveling, touch and hold the entry, then tap
Copy number in the context menu. Change to the Dial tab, touch and hold the
phone number field, tap PASTE, then edit the number as necessary before tapping
the
Call.
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Clearing your Recent calls
You can delete the entire list of Recent calls at once or selectively delete
entries.
1. Open the Recent tab.
2. Tap Menu.
Tap Clear to select entries to remove from the list. Checkmark the
entries to delete, tap CLEAR, then CLEAR.
Tap Clear all to remove all of the entries from the list. Tap CLEAR to
confirm you want to delete the entire list.
NOTE You can also select a specific number to be deleted. Touch and hold an entry in the
Recent tab. Tap Clear all logs of this number, then tap CLEAR to confirm.
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Calling Your Contacts
Instead of manually dialing phone numbers using the dialpad, you can use
your Contacts list to dial quickly and easily.
If you have contacts on the web, they’re synchronized with your phone
when you first synchronize with your Google™ Account.
To call a contact
1. Tap Home > swipe left, if necessary > Essentials folder > tap
Contacts.
2. Tap the contact you want to call, then tap the contact’s phone number
you want to call.
TIP
If the entry only has one phone number saved, simply tap
Call next to the entry
to dial it.
Instant List
Instant list is displayed on the Dial tab to help you use the information
stored in your phone without needing to search for it first. Once you begin
entering numbers, Instant list displays entries from your Contacts list or
Recent calls that match the sequence you entered.
Sequence matches
Your phone searches for the entered sequence within your stored phone
numbers. The matching number sequence is displayed within the number in
red text. The name and type of number (i.e., Mobile, Work, etc.) associated
with the number you entered is displayed above the dialpad. When there
are multiple matches, the Instant list displays the number of matches in
your phone's memory. Tap
Instant list on the right side of the screen to
view the entire list of matching entries.
Selecting an Instant list entry
Tap an entry in the Instant list to insert it in the phone number field, then
tap
Call to dial it.
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Options During a Call
One-way Camera
Tap here to share your camera.
Keypad
Tap here to display the keypad.
Mute
Tap here to mute the
microphone during a call.
Camera
Tap here to switch to a video
call.
Bluetooth
Tap here to switch between
using a Bluetooth device and
the phone.
Speaker
Tap here to turn the
speakerphone on or off.
Add Call
Tap here to add a call to the
current conversation.
Settings
Tap here to access additional
in-call options
NOTE
Tap
Menu on the Call screen to access Contacts.
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Managing Multiple Calls
Contact your wireless service provider to find out which call services are
supported.
To switch between current calls
The current call will be placed on hold and you'll be connected with the
other call.
To set up a conference call
Contact your wireless service provider to find out whether they support
conference calls and how many participants you can include.
1. Place a call to the first participant.
2. When you’re connected, tap Add call on the Call screen.
3. Enter a phone number.
Use the Phone app tabs to select a saved number, then tap Call.
OR
Use the buttons on the dialpad to manually enter a number, then tap
Call.
4. After you’re connected, tap Merge calls on the Call screen.
The participant is added to the conference call and the Call screen
indicates a conference call is active.
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Listening to Your Voicemail
When you have a new voicemail message, the Voicemail notification
appears in the Status Bar. If you haven’t set up your voicemail number, or if
you need to change it, you can do that in the Call settings. Tap
Menu in
the Phone app (from the Dial tab or the Recent tab).
To listen to your Voicemail
Open the Notifications panel and tap New voicemail.
OR
Tap Home > swipe left, if necessary > Voicemail.
OR
Tap Home > Phone > the Dial tab > Voicemail.
To set up your Voicemail
Typically, your carrier’s voicemail system guides you through the process of
listening to and managing your voicemail. The first time you call your
voicemail, it also guides you through the process of recording greetings,
setting a password, etc.
1. Tap Home > Phone > the Dial tab.
2. Dial *86 on the dialpad to call to your voicemail box.
3. Follow the setup tutorial.
Enter a password.
Record a voice signature and greetings for your voicemail box.
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Communication
Contacts
The Contacts app allows you to store names, phone numbers, and other
information in your phone’s memory. Entries are listed alphabetically. You
can scroll through the list or select the Groups tab.
Use the Contacts app to add, view, and communicate with your friends,
acquaintances, and associates.
To open your Contacts app
Tap Home > swipe left, if necessary > Essentials folder >
Contacts.
NOTE You can also tap the Contacts tab from the Phone app.
If you don't have any contacts in your Google Account or on your SIM card,
hints will be displayed to help you start adding contacts to your phone.
Contacts list
When you open the Contacts app, your contacts list is displayed. The
alphabet is displayed vertically along the right side of the screen. You can
drag along it or tap the letter you want.
In Case of Emergency contacts is displayed above your list of contacts. Add
up to 5 emergency entries from your contacts list. These are entries that
someone can contact on your behalf in the event of an emergency,
whether or not the phone is locked.
To add ICE entries
1. Tap Home > swipe left, if necessary > Essentials folder >
Contacts.
2. Tap In Case of Emergency contacts (at the top of the list).
3. Tap Add entry.
4. Checkmark the entry (or entries) to add to your ICE list, then tap ADD.
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ICE Information
In addition to your emergency contacts, you can enter personal information
about you (such as health record, allergies, medications, special
instructions, etc.) that can be accessed in case of an emergency. To add
your personal information:
1. From the emergency contacts screen, tap Information.
2. Tap Add, enter your information, then tap SAVE.
To search for a contact
1. Tap Home > swipe left, if necessary > Essentials folder >
Contacts.
2. Tap the Search contacts box and enter the contact name. Matches are
displayed as you begin to type.
Searching your online contacts simultaneously
You can search for your contacts simultaneously from all of your online
accounts.
To set your phone to search simultaneously, open the Contacts app, tap
Menu > Contacts settings > enable the Online search switch.
To open your groups list
Open the Contacts app and tap the Groups tab.
Groups displays your contacts by category (at the top of the screen) and
your accounts (at the bottom of the screen).
NOTE
Tap
Menu from the Groups tab to access Share, Change order, Default screen,
and Contacts settings.
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To view details about a contact
1. Open the Contacts app.
2. Tap the contact whose details you want to view.
3. The information you entered for the contact is displayed. The following
options are available (depending on the types of information saved).
The Dial places a call to the number.
The Message starts a message.
The Email starts an email.
The Menu accesses the following menu options: Share, Forward,
Merge, Back up, Refresh, and All calls to voicemail.
Adding Contacts
You can add contacts on your phone and synchronize them with the
contacts in your Google™ Account, Microsoft Exchange account, or other
accounts that support syncing contacts.
Since your contacts can come from a variety of sources, the Contacts app
attempts to join new information with existing similar contact entries to
create a single entry. You can also manage that process manually by joining
or separating entries.
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To add a new contact
1. Open the Contacts app.
2. Tap New contact.
3. Tap the Accounts field to select the where you want to save the contact,
if necessary.
NOTE To change the account later, edit the entry, tap the account, then tap the account
you want it assigned to.
4. Enter the contact’s name.
5. Tap a category of contact information, such as phone number or email
address, to enter that kind of information about your contact.
Tap a category’s contact information to add more than one entry for
that category. For example, in the phone number category, enter a
work number and add a home number. Tap the label field to the right
of the entered information to open a drop-down menu of preset
labels. For example, Home, Work or Other for a phone number.
Tap More to add additional fields.
6. Personalize the contact entry.
Set the group this contact belongs in.
Set a ringtone to identify calls from this contact.
Set a message alert sound to identify notifications from this contact.
Tap Image to select a picture to identify the name in your list of
contacts and in other apps.
7. When you’re finished, tap SAVE.
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Editing a Contacts entry
1. Open the Contacts app, then tap the contact entry you want to edit.
2. Tap Edit.
3. Edit the entry as needed, then tap SAVE.
Merging and separating contacts
When you have two or more entries for the same contact, you can merge
them into a single entry. You can also separate contacts that were merged.
1. Open the Contacts app, then tap the contact entry you want to join with
another entry.
2. Tap Menu, then tap Merge.
3. Select the entry you want to merge.
Once entries have been merged, Separate is included in the options menu
to allow you to separate the joined entries.
1. Open the Contacts app, then tap the contact entry you want to separate.
2. Tap Menu, then tap Separate.
3. Tap SEPARATE to confirm.
Setting Speed Dials
Designating multiple speed dials
1. Open the Contacts app, then tap Menu.
2. Tap Speed dial.
3. Tap the speed dial number to assign, then tap the Contact entry for it.
4. Repeat selecting a speed dial number and the desired Contact entry as
necessary.
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Transfer type
When you want to send your contacts entries, you can combine them all
into one file or you can send separate vCard files.
To set the transfer type, from the Contacts app, tap
Menu > Contacts
settings > Share contacts as.
One file: This setting combines all of your contacts into one file. It allows
a faster transfer, but some devices can’t receive contact information sent
using this option.
Individual files: This setting sends each contact as a separate vCard file.
It allows all devices to receive your files.
Messaging
Two apps are preloaded on your phone that allow you to send messages:
the
Messaging app, and the Message+ app, but only one can be set
as your default messaging app which will enable you to use all of app's
features.
To open the Messaging app
Tap Home > swipe left, if necessary > Essentials folder >
Messaging.
Using the Messaging app
To use the Messaging features, you must set it as the default messaging
app.
NOTE You can view your messages in the Messaging app without setting it as your default
app, but you can't create a message.
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Tap New message to start a new text or multimedia message.
Tap here to create a new message.
Tap an existing message thread to open it.
Tap Delete to delete message threads.
Tap Menu to access Search and Settings.
NOTE Pinch in (or spread apart) on your list of messages to resize it for easier viewing or
navigation.
To delete a message thread from the Messaging window
1. Touch and hold the message thread.
2. Tap Delete in the context menu that opens.
3. Tap DELETE to confirm you want to delete the message thread.
To send a text message
1. Open the Messaging app (set it as your default, if necessary), then tap
New message.
2. Enter the recipient(s) in the To box.
Tap Contacts, select one or more entries from your Contacts list,
then tap DONE.
Enter a name (or a partial number), then tap a suggestion displayed
from your Contacts list.
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Enter a number manually for phone numbers not in your Contacts list.
Tap the message box, then enter your message.
Contacts
Tap here to enter the recipient(s) by
selecting from entries in your
Contacts list.
To Box
Tap here to enter the
recipient(s) manually.
Message Box
Tap here to enter your
message.
Attachment
Tap here to add an attachment to
your message.
If you tap Back while composing a message, it’s automatically saved
as a draft. The Draft on the right side of the message thread indicates
a pending draft message to the recipient. Tap the message thread to
resume composing it.
3. Tap the Send button to send the message.
Your message is displayed and responses appear in the same window,
creating a message thread with that contact.
To create and send a multimedia message
1. Open the Messaging app (set it as your default, if necessary), then tap
New message.
2. Enter the recipient(s) in the To box.
Tap Contacts, select one or more entries from your Contacts list,
then tap DONE.
Enter a name (or a partial number or email address), then tap a
suggestion displayed from your Contacts list.
Enter a number or email address manually.
3. Tap the message box, then enter your message.
4. Tap Menu > Add subject to add a message subject.
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The subject text appears above the body text in bold letters.
5. Tap Attachment to open a dialog box where you can choose the type
of media file to attach to the message.
NOTE
To delete an attachment, simply tap
Delete on the attached file.
6. Tap the Send MMS button.
Receiving and viewing messages
If you’re working in a message window, messages that you receive from
that contact is displayed. Otherwise, you'll receive a new message
notification based on the Notification setting.
If the Show as pop-ups option is enabled, you’ll receive a pop-up
notification on the current screen which you can use to directly reply.
If the message contains a media file, tap the Play button to view, watch, or
listen to it. Touch and hold the media file to open a context menu with
additional options.
TIP
While viewing a message thread, you can tap
Call to place a call instead of
sending a message.
To respond to messages you receive
While viewing the received message, tap the message box at the bottom
of the screen, complete your response as necessary, then tap the Send
button.
Changing Messaging Settings
To change the Messaging settings, open the Messaging app (set it as
your default, if necessary), tap Menu > Settings. Messaging settings
include setting notifications, quick reply text, storage, link & send, and
more.
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Email
The following account types are supported: Microsoft Exchange, Outlook,
Yahoo! Mail, AOL Mail, Verizon, and other accounts.
To open the Email app
Tap Home > swipe left, if necessary > Email.
The first time you open the Email app, a setup wizard opens to help you
add an email account. After the initial setup, the Email app displays the
contents of your Inbox.
NOTE You can also add your email account(s) using the Accounts menu in the Settings
app.
The Accounts list
The Menu displays all of your email accounts.
Open the Email app. Tap
Email Menu to display a list of all of your email
accounts and folders. You can also swipe horizontally from the left side of
the screen to open the Email Menu to view your Accounts list.
Each account name is displayed in an identifying color. Tap an account to
toggle between displaying and hiding its folders. The number of unread
mail is displayed next to each account's Inbox.
Using the Email app
Tap Compose to compose a new message.
Tap Email Menu to switch between your email accounts and folders.
Touch and hold a message, then you can tap MARK AS READ/UNREAD,
MOVE TO, or DELETE. You can also tap Select all to select all of your
messages at once, then tap the action to apply to all of them.
Swipe a message off the screen to the left or right to delete the
message.
Tap Menu to open the options menu to access Sort by, QSlide, and
Settings.
Drag downward from the top of the Inbox list to refresh the list.
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Message search
Tap Search, enter the text you’re looking for, then tap one of the
displayed results.
Reading Your Email
You can read your email from the Inbox, or from other folders within each
individual account. Tap a message entry to open it.
NOTE If you enable the Split view setting, the Email app is displayed in a split-screen
format when the phone is held horizontally. Your Inbox (or any other selected folder)
is displayed on the left side of the screen. Tap an email to open and display its
contents on the right side of the screen.
To read an email
When viewing the combined view for your Inboxes, the color displayed to
the left of each message corresponds with each account's identifying color.
1. Open the Email app, then tap Email Menu.
2. Tap Inbox under Combined view to display all of your messages from all
of your accounts together or tap Inbox under the account you want to
view.
To add an account
From the Email app, tap Menu > Settings > Add account. Then,
configure the new email account settings as necessary.
Changing Email settings
To change the Email settings, open the Email app, tap Menu >
Settings.
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Other Settings
The Other Settings menu includes the following options: Preview, Split
view, Save to, Ask before deleting, Auto-advance, and Load images.
Accounts
Tap an account in the list to modify the settings that apply only to that
account including Account name, Signature, Notifications, Auto-sync
email, Sync schedule, Default email size, Always Cc/Bcc me, Incoming
server settings and Outgoing server settings.
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Voicemail
The Voicemail app allows the management of voicemail directly from the
phone rather than accessing voicemail via traditional methods.
Voicemail can display a list of your messages allowing you to choose which
message(s) to listen to or delete, without having to dial into your mailbox
and listen to voice instructions or prior messages.
To be able to use Voicemail
1. Tap Home > swipe left, if necessary > Voicemail .
NOTE Listening to voicemail and setting up your voicemail service depends on subscription
to the Visual Voicemail service. When you tap
Voicemail button on the dialpad,
and you've subscribed to the Visual Voicemail service, the Visual Voicemail app will
be launched.
2. The first time you access the Voicemail app, you'll have to subscribe to
the Visual Voicemail service to be able to use it.
3. After subscribing to the Visual Voicemail service, you'll be prompted to
enter the password. To change the password, call voicemail (dial *86).
4. After entering the password, your voicemail entries will be displayed in
your Inbox.
While viewing the voicemail list, you can select an entry (see step 5). For
additional options, tap
Menu. The following options are available:
Search, Save, Set as heard, Sort by, Saved Voicemail, Refresh, and
Settings.
5. Tap a voicemail entry to listen to it.
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Entertainment
Camera
You can use the Camera app to take and share pictures and videos. Your
phone has an integrated standard camera and wide-angle camera that lets
you capture sharp pictures and videos. It has many state-of-the-art features
such as gesture shots, interval shots, burst shots, capturing still images
while recording video, and much more. These features will allow you to
easily and creatively capture your world.
NOTE Be sure to clean the protective lens cover with a soft cloth before taking pictures.
A lens cover with smudges from fingers can cause blurry pictures with a "halo"
effect.
Starting the camera
Tap Home > Camera.
TIP
With the backlight off, press the
Volume Down button twice to immediately
activate the Camera app (when enabled in the Settings app).
NOTES
• Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
• Be careful not to stain the camera lens with your fingers or other foreign
substance.
• Images included in this user guide may be different from the actual device.
• Photos and videos can be viewed or edited from the Gallery app. See
Gallery
overview
for details.
Changing the camera mode
You can select a camera mode that suits your environment to take a photo
or record a video easily and conveniently.
Tap Home > Camera > Mode, and select the desired mode.
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Match shot
You can take two photos and/or 3-second videos at the same time or one
by one. You can also use any photo you've previously taken.
1. Tap Home > Camera.
2. Tap MODE > Match shot.
3. To take a photo, tap Capture. To record a video, tap Record.
: Record two split screens at the same time.
: Record two split screens individually.
: Import previous photos, videos, or images to create a match shot.
: Rotate the imported images.
: Change the order of the imported images.
4. Tap Save to save (if necessary).
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Snap shot
You can take a photo or record a video and preview it right away.
1. Tap Home > Camera.
2. Tap MODE > Snap shot.
3. Tap Capture to take a photo. To record a video, tap Record.
Guide shot
You can use an image as a guide to take photos with the same
composition. Any photo in the Gallery can be used as a guide.
1. Tap Home > Camera.
2. Tap MODE > Guide shot.
3. Place the desired subject on a translucent guide image, then tap Capture.
Use the slide bar to control the background transparency.
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Grid shot
You can take 4 photos or 3-second videos to save as one photo or video.
1. Tap Home > Camera.
2. Tap MODE > Grid shot.
3. To take a photo, tap Capture. To record a video, tap Record.
4. Tap Save to save.
NOTE Tap a previously taken photo/video to retake it.
Tracking focus while using the camera
You can track and maintain focus on an object while taking photos or
recording videos.
1. Tap Home > Camera.
2. Tap Settings > Tracking focus.
3. Before recording a video or taking a photo, lightly tap the screen to
select an object to focus on.
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4. Take the photo or start recording your video.
NOTES • See
Starting the camera
for details.
• To use this feature, select the ( ) standard camera for taking photos or recording
videos.
• This feature is unavailable when you use the front camera or the wide-angle camera.
• This feature is unavailable in the following cases:
-- Video size limitation: Resolution is set as UHD 16:9.
-- FPS limitation: FPS is set as 60 FPS.
Steady recording
You can use the Steady recording feature to minimize motion blur while
recording a video.
1. Tap Home > Camera, then tap MODE >
A
Auto,
or Manual.
2. Tap Settings > Steady recording.
NOTE See
Starting the camera
for details.
Hi-Fi video recording
You can record a high quality video with Hi-Fi sound.
1. Tap Home > Camera.
2. Tap MODE > Manual.
3. Tap Settings > Hi-Fi.
NOTES • See
Starting the camera
for details.
• Hi-Fi videos can only be played in apps that support Hi-Fi.
• This feature is unavailable when you use the front camera.
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Camera roll
You can view the photos and videos you have taken on the camera preview
screen.
1. Tap Home > Camera.
2. Tap Settings > Camera roll.
When you take photos or record videos, you can view the thumbnails for
the saved pictures along the side of the screen.
Scroll the thumbnail lists up or down to browse the photos and videos.
Tap a thumbnail to view the photo or video on the camera screen.
Tap the thumbnail again to return to the camera viewfinder.
NOTES • This feature is not supported when you take a photo or record a video in the 18:9
aspect ratio.
• This feature is available only in the Auto camera mode.
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Auto mode
You can select from a variety of camera modes and options to take your
photos and record videos.
1. Tap Home > Camera.
2. Tap MODE >
A
Auto.
3. To take a photo, tap Capture. To record a video, tap Record.
Film Effect – Apply a film filter effect.
Settings – Displays the settings for the Auto camera mode. See Customizing the camera
options.
Shot Mode – Displays available shot modes which set how you want pictures taken.
The selected mode appears in yellow.
Lens Swap – Switches between the rear-facing camera lens and the front-facing camera lens.
Flash – Indicates the current flash mode. Tap it to toggle through the flash modes.
Standard – Activates the standard rear camera.
Wide-Angle – Activates the wide-angle rear camera.
Gallery – Accesses your Gallery to view your saved
photos and videos. Tap it to display the last photo or
video you captured.
Record – Starts recording a video.
Capture – Takes a picture.
Taking a photo
1. Select a camera mode and tap the subject to focus the camera on it.
2. Tap Capture to take a photo.
You can also press the Volume buttons to take a photo.
NOTE When the screen is turned off or locked, start the camera by pressing the Volume
Down button twice. Tap
Home > Settings > Extensions > Shortcut keys and
enable the switch.
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Recording a video
1. Select a camera mode and tap the subject to focus the camera on it.
2. Tap Record.
To take a photo while recording a video, tap Capture.
To pause the recording, tap Pause. To resume the recording,
tap
Resume.
3. Tap Stop to end the video recording.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
Settings on the camera screen.
NOTE Available options vary depending on the selected camera (front or back camera) and
the selected camera mode.
: Take a photo or record a video in FULLVISION (18:9 aspect ratio).
: Select values for aspect ratio and size for taking photos.
: Select values for resolution and size for recording videos.
: Set the timer to automatically take photos or record videos after a
specified period of time.
Bright Mode
Take brighter, sharper photos in low illuminance
conditions. (When Bright Mode is selected, it
automatically turns on or off depending on the
surrounding light conditions.)
HDR
Obtain photos in vivid colors and get compensated
effects even when they are taken against the light.
These functions are provided by the High Dynamic
Range (HDR) technology equipped in the camera.
Steady
recording
Minimize motion blur while recording a video.
Cheese shutter Take photos with voice commands.
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Camera roll
Display your recent photos and videos along the side
of the screen.
Tracking focus
When the subject is touched, the camera tracks and
maintains focus on a moving object.
(Available when the standard camera is in use.)
Scan QR code
Allows you to scan QR codes on the camera preview
screen.
Covered lens
Lets you know when the rear wide-angle lens is
covered.
Tag locations Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Add signature Display a personalized signature on the photos.
Help Provide Help for each camera menu.
Additional options on the front camera
Selfie shot
Sets how you want to take your selfies (Gesture or
Auto). Available from the front-facing lens only.
Save as flipped
Enables the selfie to be saved as a mirror image of
the screen view. Available from the front-facing lens
only.
Gesture view
Allows you to check your selfie shot immediately
after taking it. Available from the front-facing lens
only.
NOTE When using the front camera, you can adjust the filter, lighting effect, and skin tone.
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Burst shot
You can take continuous shots to create an illusion of moving pictures.
With the
A
Auto mode selected, touch and hold Capture.
Continuous shots are taken at a fast speed while Capture is held
down.
NOTE When the storage is set as Internal storage, you can take up to 100 photos. When
the storage is set as SD card, you can take up to 30 photos in a row.
Various camera modes
Food
You can optimize the quality of your food photos or videos using the color
slide bar and white balance.
1. Tap Home > Camera.
2. Tap MODE > Food.
3. To take a photo, tap Capture. To record a video, tap Record.
Drag the color slide bar on the screen to adjust the white balance and
select the best color.
If the slide bar is not displayed, tap White balance to adjust the
white balance.
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Snap movie
You can record short videos clips and assemble them into a 60-second
short film.
1. Tap Home > Camera.
2. Tap MODE > Snap movie.
3. Tap Record.
Tap the icon once to record a three-second video clip. Touch and hold
the icon to create a longer video clip (maximum length: one minute).
Delete the selected
clip.
Delete all of the
clips.
Save the video.
Preview the
selected clip.
Timeline.
Play all of the clips.
4. Tap SAVE.
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Popout
You can take a photo or record a video by using both the standard and
wide-angle cameras to record the scenes as if they were put in a frame.
The scenes shown in the small, front screen are shot by using the standard
camera, and the scenes shown in the large, background screen are shot by
using the wide-angle camera. Change the front screen to a different shape
or apply various effects to take a sensuous photo or video.
1. Tap Home > Camera.
2. Tap MODE > Popout.
3. Tap Layout and select the desired layout.
4. Select the desired effect:
Fisheye: Apply a convex lens effect to the area captured by the
wide-angle camera.
B&W: Apply grayscale to the area captured by the wide-angle camera.
Vignette: Darken the edges of the area captured by the wide-angle
camera.
Lens blur: Blur the area captured by the wide-angle camera.
5. Tap Capture to take a photo. To record a video, tap Record.
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Time-lapse
You can take a sequence of frames at set intervals to record changes that
take place slowly over time, such as cloud movements, celestial motions,
traffic, and more.
1. Tap Home > Camera.
2. Tap MODE > Time-lapse.
3. Tap Record and record a video.
4. Tap Stop to end the video recording.
NOTE While recording a Time-lapse, voices are not recorded.
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360 Panorama
You can create a 360° panorama photo by moving the camera in one
direction.
1. Tap Home > Camera.
2. Tap MODE > 360° Panorama.
3. Tap Capture and then slowly move the camera in one direction.
Move the device by following the direction of the arrow in the
guideline.
Tap Stop to stop capturing the 360° panorama.
A 360 panorama photo is automatically saved on the Gallery.
While viewing the photo, tap 360° Panorama and drag the screen
in any direction to view a 360 panorama photo from various angles.
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Slo-mo
You can create an entertaining video by changing the moving speeds of
subjects in your video. This feature allows you to record a video at a faster
rate of speed and then play it at the standard speed so that the video
appears to be slowed down.
1. Tap Home > Camera.
2. Tap MODE > Slo-mo.
3. Tap Record and record a video.
4. Tap Stop to end the video recording.
Panorama
You can create a panoramic photo by moving the camera in one direction to
photograph and stitch continuous shots of a wide view.
1. Tap Home > Camera.
2. Tap MODE > Panorama.
3. Tap Capture and then slowly move the camera in one direction.
Move the device by following the direction of the arrow in the
guideline.
4. Tap Stop to stop capturing the panoramic.
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Manual camera mode
You can create professional level photos using a variety of advanced
features. Adjust the white balance, focus, brightness, ISO, shutter speed
and other options.
1. Tap Home > Camera.
2. Tap MODE > Manual.
3. Manually adjust the following camera settings, as necessary.
Reset the settings.
Adjust shutter speed.
Adjust ISO speed.
Adjust white balance.
Adjust focus.
Adjust brightness.
4. Tap Capture to take the photo.
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Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
Settings on the screen.
: Take a photo or record a video in FULLVISION (18:9 aspect ratio).
: Select values for aspect ratio and size for taking photos.
: Set the timer to automatically take photos after a specified period of
time.
Save as RAW
Stores the image as a RAW file format so that you
can modify it. The DNG file is created while taking a
photo, then saved as a non-compressed high
resolution image.
Noise reduction Reduce noise at high ISO settings.
Cheese shutter Take photos with voice commands.
Tracking focus
When the subject is touched, the camera tracks and
maintains focus on a moving object.
(Available when the standard camera is in use.)
Covered lens
Lets you know when the rear wide-angle lens is
covered.
Tag locations Save the image with GPS location data.
Guide
Display guide grids so that you can take photos
based on the horizontal and vertical reference lines.
Add signature Display a personalized signature on the photos.
Help Provides help information for each camera menu.
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Manual video mode
You can record a video by manually customizing various options. Adjust
values for the white balance, focus, brightness, ISO, shutter speed and
more.
1. Tap Home > Camera.
2. Tap MODE> Manual.
Adjust shutter speed.
Reset the settings.
Adjust ISO speed.
Adjust brightness.
Adjust audio balance.
Adjust white balance.
Adjust focus.
3. Manually adjust the camera settings, as necessary.
4. Tap Record to record a video.
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Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
Settings on the screen.
: Select values for resolution and size for recording videos.
: Set the timer to automatically record videos after a specified period
of time.
Frame rate Sets the frames per second value.
Bit rate Sets the image quality for videos.
Hi-Fi Records a video with Hi-Fi quality sound.
Steady
recording
Minimizes motion blur while recording a video.
Tracking focus
When the subject is touched, the camera tracks and
maintains focus on a moving object.
(Available when the standard camera is in use.)
Covered lens
Lets you know when the rear wide-angle lens is
covered.
Tag locations Save the image with GPS location data.
Grid
Display guide grids so that you can record videos
based on the horizontal and vertical reference lines.
Help Provides help information for each camera menu.
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Selfie shot
You can use the front camera to view your face on the screen and take
selfies. The camera settings allow you to configure the selfie shot settings.
Gesture shot
You can take selfies using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
In three seconds, a photo is taken.
NOTES
• To use this feature, switch to the front camera, then tap Settings > Selfie shot
> Gesture shot.
• Make sure that your palm and fist are completely within the recognition area so
that the camera can detect them.
• This feature may not be available while using some of the camera features.
Interval shot
You can take a series of selfies at an interval.
While using the front camera, you can show your palm to the camera, then
clench your fist twice quickly.
After a short timer delay, four photos are taken at about two-second
intervals.
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Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
The white colored guide frame appears when the front camera detects
your face. If the subject within the guide frame stops moving, the guide
frame color turns yellow, then the camera takes a photo.
NOTE
To use this feature, switch to the front camera, then tap
Settings > Selfie shot >
Auto shot.
Gesture view
After taking a selfie with the front camera, you can preview the selfie
immediately by moving the screen close to your face.
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NOTES
• To use this feature, switch to the front camera, then tap Settings > Gesture
view to enable the Gesture view feature.
• Only one preview is available each time a photo is taken.
• If you rotate the device while viewing the preview screen, the screen switches to
camera mode.
Save as flipped
Before taking a photo with the front camera, tap Settings > Save as
flipped to flip the captured image horizontally.
Signature
You can personalize a photo by using your signature.
1. Tap Home > Camera.
2. Tap Settings > Add signature.
3. Enter the signature as desired and tap ADD.
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Quick Share
You can share a photo or video using a desired app immediately after taking
it.
1. Tap Home > Camera, then take a photo or record a video.
2. Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see what
other apps you can use to share your photos and videos.
Quick Share Icon
NOTES • The app displayed by the Quick Share icon may vary, depending on the type and
frequency of access to the apps installed on the device.
• This feature is available only in specific modes.
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Other useful features in the Camera app
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching and
holding the screen in the Auto mode. To turn off the feature, tap a blank
area on the screen.
Focus peaking
You can adjust the focus on the subject with the Focus peaking feature.
Access Focus peaking by tapping the Manual focus (MF) button. When
Focus peaking is enabled, the subject you focus on appears green. Move
the toggle wheel up or down to focus on the desired area, then take the
photo.
NOTES • This feature is only available in Manual camera mode and Manual video mode.
• Disable this feature by tapping the Focus peaking button once more.
• This feature is not available using the wide-angle camera.
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Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap
Swap or swipe the screen in any direction
to switch between the front and back cameras.
Switching to dual camera
Switch between the standard and wide-angle to take photos or record
videos to suit your preferences.
Tap / or / to switch between the standard and
wideangle camera.
Standard angle Standard angleWide-angle Wide-angle
Front camera Rear camera
NOTE Zooming in and out will also switch between the standard and wide-angle cameras.
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Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
On the camera screen, pinch or spread two fingers to zoom in or out,
then use the displayed +/- slide bar.
You can also drag Capture up or down. This feature is available only in
Auto mode and Manual camera mode.
NOTE The zoom feature is not available when using the front camera in selfie mode.
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Gallery
Open the Gallery app to view albums of your pictures and videos.
To open the Gallery app
1. Tap Home > Gallery.
2. Tap the album you want, then tap the photo you want to view.
Viewing photos
1. Tap Home > Gallery.
2. Tap a folder and select a file.
View the selected file in full-screen mode.
While viewing a photo, swipe left or right to view the previous or next
photo.
While viewing a video, swipe left or right to rewind or fast-forward the
video.
NOTES • Some file formats may not be supported, depending on the installed software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
Viewing photos
Back to the
previous screen.
Start the camera.
Add to or remove
from your favorites.
Delete images.
Share images.
Back to the
previous screen.
Access additional
options.
Edit images.
View related
content.
Write a memo on
a photo.
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NOTE To display the menu items, gently tap the screen. To hide the menu items, tap the
screen again.
Floating button
To quickly move to the Home screen while viewing the Gallery in landscape
orientation, touch and hold the
Back, move your finger upward to the
Home, and then release it.
NOTE You can move the floating button's position by dragging it horizontally along the
bottom part of the screen
Related content
You can edit and customize related content in the Gallery.
1. While viewing a picture preview, tap Related.
2. When the icon related with the date you took the photo appears, touch
the screen.
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You can view the photos related with the date you chose.
NOTE Related contents can be related to up to four combinations of 'Memories, Date,
Place, Camera mode'.
Tap Content Save to save the related content as a video.
Tap Menu to access additional options.
Editing photos
1. While viewing a photo, tap Edit.
2. Use a variety of effects and tools to edit the photo.
3. Tap SAVE to save changes.
The edited photo overwrites the original file.
To save the edited photo as another file, tap Menu > Save copy.
Writing a memo on the photo
1. While viewing a photo, tap Memo.
2. Write a memo on the photo and tap SAVE.
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Playing a video
Select a video from an album in your Gallery. Playing it using the Videos app
provides the following options.
Access additional
options.
Tap to play next
video. Touch and
hold to fast-forward.
Open with QSlide.
Edit the video.
Lock or unlock
the screen.
Choose screen
ratio.
Tap to play
previous video.
Touch and hold to
rewind.
Create a GIF.
NOTES • To adjust the sound volume, drag the right side of the video screen up or down.
• To adjust the screen brightness, drag the left side of the video screen up or down.
Editing videos
1. While viewing a video, tap Edit.
2. Use a variety of effects and edit tools to edit the video.
Automatically create a
15-sec, 30-sec or
60-sec video clip.
Adjust the
resolution.
Revert the edit.
Create a movie using
various effects.
Adjust the video
duration.
Select a section to
change the play speed.
3. Tap SAVE to save changes.
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Making a GIF file
You can easily make a GIF file using previously recorded video.
At the desired starting point while watching the video, tap
Create GIF.
The GIF file is generated for the time selected from the current time.
For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
WARNING! GIF making feature is provided for the user’s creative activity. If you infringe other’s
copyright or defamation laws by using GIF making feature, you may be liable for civil
and criminal liability. Be sure to not duplicate or transfer work of others without
permission. LG Electronics cannot accept any liability for user’s action.
Related files
You can relate files by photos and videos taken with the same location or
date.
1. Select the saved photos and videos and tap Related.
2. Select a desired folder, then tap Video folder to create a video.
Deleting files
You can delete files by using one of the following options:
Touch and hold a file from the file list, then tap Delete.
Tap from the file list and delete the desired files.
Deleted files are automatically moved to Trash and they can be restored
to the Gallery within 7 days.
On the Gallery, tap Gallery Menu > Trash. Tap Delete to
completely delete the files. In this case, the files cannot be restore.
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Sharing files
You can share a file using one of the following options:
On the photo or video screen, tap Share to share the file using the
method you select.
While viewing a video, tap Menu > Share to share the file using the
method you select.
Tap Share from the Albums screen to select one or more files and
share using the method you select.
Assign Pictures
After taking a picture, assign it as a picture ID for a Contacts entry or as the
background image (wallpaper) for your Home screen or Lock screen.
1. Tap Home > Gallery.
2. Tap an album and tap an image to view it.
3. With the picture displayed, tap the screen > Menu > Set image as.
4. Select an option.
Home screen wallpaper assigns the picture as the background image.
Crop the image, tap OK, then tap SET to assign the picture.
Contact photo assigns the picture to a Contact entry as a picture ID.
Tap an entry from Contacts, crop the image, then tap OK to assign the
picture.
Lock screen wallpaper assigns the picture as the background image
for your Lock screen. Crop the image, tap OK, then tap SET to assign
the picture.
Wallpaper assigns the picture as the phone's background image. Tap
SET WALLPAPER to assign the picture.
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Music
Your phone has a music player that lets you play all of your favorite tracks.
To access the Music player, tap
Home > swipe left, if necessary >
Music.
Switch to the playlist.
Play in random order.
Adjust the sound volume.
Tap to play from the
beginning of the current file/
Double-tap to play the
previous file/
Touch and hold to rewind.
Select a repeat mode.
A
dd to or remove from your
favorites.
Set Audio effects.
Tap to play the next file/
Touch and hold to
fast-forward.
Pause or play.
Access additional options.
Back to the previous screen.
Playing a song
1. Tap Home > swipe left, if necessary > Music.
2. Select a category.
3. Tap the song you want to play.
TIP
To find a song, you can tap
Search at the top of the screen or touch and hold the
letter the song begins with using the alphabet listed along the right side of the
screen.
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NOTES • Some file formats may not be supported, depending on the installed software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or copyright laws.
You may have to obtain legal permission before copying a music file. To download
or copy a music file, first check the copyright law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the Hi-Fi icon.
Other Music player options
Touch and hold any song in the Music library to access its context menu
which includes: Add to playlist, Delete, Phone ringtone, Caller
ringtones, and Details.
Tap Menu in the Music library to access its options menu which
includes: Cloud, Select to play, Add to playlist, Share, Settings, and
Help.
Turning the Music player off
To stop the Music player, swipe the Status Bar downward, then tap
Close in the upper-right corner of the Music notification.
To use a song as a ringtone
You can use a song as your phone ringtone, in place of one of the ringtones
that come with the phone.
Touch and hold a song in the Music library list. In the context menu that
opens, tap Phone ringtone or Caller ringtones.
NOTE If you choose Caller ringtones, tap the contact entry to set it.
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Working with Playlists
You can create playlists to organize your music files into sets of songs,
which you can play in the order you set or in a shuffle.
To create a playlist
1. From the Music library, tap Music Menu, then tap Playlists.
2. Tap New.
3. Enter a name for the playlist and tap SAVE.
4. Select the songs you want to add to a playlist, then tap ADD. The new
playlist is added to your Playlists.
To add a song to a playlist
1. From the Music library, tap Menu, then tap Add to playlist.
2. Select the song(s) you want to add, tap ADD, then tap the name of the
playlist you want to add it to.
To remove a song from a playlist
1. Open your Playlists using Music Menu, then tap the playlist you
want.
2. Tap Menu > Remove from playlist.
3. Select the songs you want to remove from the playlist and tap REMOVE.
To delete a playlist
1. Open your Playlists using the Music Menu.
2. Touch and hold the playlist, then tap Delete in the context menu that
appears.
3. Tap DELETE to confirm.
To rename a playlist
1. Open your Playlists using the Music Menu.
2. Touch and hold the playlist, then tap Rename in the context menu that
appears.
3. Enter a name, then tap SAVE.
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Tools
HD Audio Recorder
The HD Audio Recorder app records audible files. Use them to simply
remind you about something you don’t want to forget (like a grocery list),
record sound effects that you can attach to a message, or even record your
voice over background audio (such as music or a speech).
You can preset recording options or manually configure specific audio
settings so that you can record audio optimized for the selected mode.
Tap Home > swipe left, if necessary > Essentials folder > HD
Audio Recorder.
Recording modes
You can record a highly defined audio file by selecting and configuring the
audio mode to suit the recording environment.
Tap Home > Essentials folder > HD Audio Recorder >
Menu.
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music events.
Custom
You can configure the desired settings to record audio.
NOTE
When you connect an earpiece to the device, the
Select mic appears. Tap
Select mic and then select the microphone to use.
Studio mode
With Studio mode, you can play an audio file or music and record your voice
at the same time, create a chord by recording your voice multiple times,
and record your comments over the presenter's or speaker's original audio
file.
1. Tap Home > swipe left, if necessary > Essentials folder > HD
Audio Recorder.
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2. Select Menu > Custom.
3. Tap Studio mode and select an audio file to use as background
music.
4. Tap Record to record voice.
5. Tap Done to save the recorded file.
NOTE Background music can only be played through earphones. Make sure to plug in
earphones before using this feature.
Other useful features for use of the HD Audio Recorder app
GAIN
You can adjust the sensitivity of the sound recorded by the microphone.
The higher the GAIN value is set, the more sensitively the sound is
recorded.
LCF
You can filter any low-pitched noises such as the low hum of the air
conditioner.
The higher the LCF (Low Cut Filter) value is set, the better high-frequency
noises are filtered.
LMT
It can prevent clipping of the recorded sound. The higher the LMT (Limiter)
value is set, the more low frequency sounds that will not get clipped.
NOTES
• With one of the three recording modes selected, tap Menu > Settings, then
customize the file type, bit depth, sampling rate and other settings.
• You can monitor sound quality with the connected earpiece while recording an
audio. While recording an audio in Studio mode, the sound monitoring is not
supported. You can hear only the background music.
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Calculator
Using your calculator
1. Tap Home > swipe left, if necessary > Essentials folder >
Calculator.
2. Tap the number buttons and the function buttons ( , , or ) as
necessary. The result automatically appears as soon as enough
calculation information is entered.
Drag the green sidebar (on the right side of the screen) to the left to
access and enter scientific calculator functions.
To clear input, tap the DEL button. To clear the display, touch and hold
the DEL button.
NOTE Turn the device to landscape orientation to expand the calculator to keep the
scientific functions displayed on the screen.
Calendar
Viewing Your Calendar and Events
The Calendar app allows you to track your schedule of events (that you
created or that you’ve been invited to), organized by day, week, month,
year, or agenda. Tap
Calendar Menu to switch calendar views or access
your Tasks list.
When you first set up your phone, you configured it to use an existing
Google Account or you created a new account. The first time you open the
Calendar app on your phone, it displays any existing calendar events from
your Google Account on the web.
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Adding an event to your calendar
1. Tap Home > swipe left, if necessary > Calendar.
2. Tap Calendar menu to change the calendar view (Day, Week, Month,
Year, or Agenda), if necessary.
3. Tap the date (or the time in the day calendar view) you want to add an
event to and tap New event.
4. Enter the event name.
5. Tap the Location field and enter the location. Check the date and enter
the time you wish your event to start and finish.
6. Enable the All day switch, if applicable.
7. Tap More to enter additional options such as Reminders, Repeat, Repeat
until, Description, Time zone, Show me as, and Privacy, as necessary.
8. Tap SAVE to save the event in the calendar.
Added information icons
There are several Calendar icons designed to help streamline event entry by
extracting information (such as dates, addresses, etc.) from other sources
and automatically updating corresponding event fields. In addition, there are
icons you can use to embellish your events with identifying images. Simply
tap one of the following icons (displayed below and next to the Location
field) to apply it to the event.
Allows you to insert a photo.
Allows you to insert a saved memo.
Enters information from a selected Facebook event to update event
fields.
Enters information from a selected location to update event fields.
Allows you to insert saved task that have no deadline.
Allows you to insert a saved Pocket file.
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Using Event pocket
Use the Event pocket feature to easily add events to your Calendar. You can
add events using images, text, memos, tasks, location, and also invites and
events from your Facebook account.
1. Open the Calendar app, then tap Event pocket to split the screen
(Calendar on the left and Pocket on the right).
2. Tap a pocket type to view the items saved in it, then drag an item on to
the date you want it added to in your Calendar.
Displays events from your Facebook account.
Displays location markers from the Maps app.
Displays your saved tasks that have no deadline.
Display memos and images.
3. The event is automatically saved. You can edit the event to add additional
details.
NOTE
While viewing items in the Pocket folder, tap
Add to add an image or a memo,
then complete as necessary.
QSlide for the Calendar app
You can view your month calendar in a QSlide window allowing you to
easily check dates, obligations, etc. while using other apps at the same
time.
1. Open the Calendar app.
2. Tap Menu, then tap QSlide to display the month Calendar in a QSlide
window.
Swipe left and right to scroll through the months.
Tap a date to view the events for that day in your day calendar.
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Clock
You use the Clock app to access the Alarm, World clock, Timer, and
Stopwatch functions. Access these functions by tapping the tabs across
the top of the screen or swiping horizontally across the screen.
Setting an alarm
1. Tap Home > swipe left, if necessary > Clock > the Alarm tab >
Add.
2. Set the desired alarm time. Tap the hour (or minutes), then tap the time
you want on the clock graphic. Tap Keypad to set the time using a
keypad instead of the clock graphic. Tap AM or PM as necessary.
3. Set Repeat, Alarm sound, Alarm volume, Alarm with vibration, Snooze
duration, Alarm note, and Puzzle lock.
4. Tap SAVE.
NOTE
To access (and change) the alarm settings from the alarm list screen, tap
Menu
then tap Settings.
Activating your alarm(s)
1. Open the Clock app and tap the Alarm tab (if necessary).
2. Turn on the switch on the right side of the alarm you want to activate.
NOTE Tap an alarm time to modify the alarm. Tapping SAVE will automatically activate the
alarm.
Setting the World Clock
The World clock tab allows you to set up a list of cities to easily check
current times in other time zones with a quick glance.
1. Open the Clock app, then select the World clock tab.
2. Tap New City, search through the available cities, then tap the one
you want.
NOTE A network connection is necessary to search for cities.
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Timer
The Timer tab can alert you with an audible signal when a set amount of
time has passed.
1. Open the Clock app, then select the Timer tab.
2. Set the desired time on the timer.
3. Tap the Start button to start the timer.
Tap the Pause button to pause the timer.
4. Tap the Stop button to stop the timer.
Stopwatch
The Stopwatch tab allows you to use your device as a stopwatch.
1. Open the Clock app, then select the Stopwatch tab.
2. Tap the Start button to initiate the stopwatch.
Tap the Lap button to record lap times.
3. Tap Pause to suspend the stopwatch.
To resume the stopwatch, tap Resume.
To clear all the records and restart the stopwatch, tap Reset.
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File Manager
Use the File Manager app to easily view and manage your folders and files
stored in your phone. When you open File Manager, all of your phone's
internal storage file folders are displayed. To access the file(s) you want,
manually browse by tapping any folder icon (and subsequent folder icons
within each folder), or enter search text by tapping the
Search.
To open the File Manager a.pp
Tap Home > swipe left, if necessary > Essentials folder > File
Manager.
Using File Manager
: Allows you to choose which folders to display. Choose from Internal
storage, SD card, and Cloud.
: Allows you to search for files you want by entering text.
: Allows you to select folders or files to delete.
: Allows you to access New folder, Move, Copy, Share, Compress,
View as, Sort by, Show/Hide hidden files, SD card settings, and
QSlide.
Searching in File Manager
Open the File Manager app, select where you want to search (Internal
storage, SD card, or Cloud) if necessary, then tap
Search to search for
your files or information.
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LG Health
LG Health overview
You can set the goal of daily exercise and check the amount of physical
exercise to monitor your health and fitness information.
NOTES • Health related information provided by LG Health is designed for user convenience
and cannot be used for purposes of disease prevention, treatment, diagnosis or
other medical issues.
• LG Health may vary or may not be available, depending on the country and the
mobile service provider. LG Health functions that are available and apps that can
be added to LG Health may vary, depending on the country. This is due to differing
laws and regulations.
Getting started with LG Health
You can configure LG Health when launching the app for the first time or
after resetting it.
1. Tap Home > swipe left, if necessary > Essentials folder > LG
Health.
2. Follow the on-screen instructions to complete the setup.
Using LG Health
You can easily view main information on LG Health and manage the amount
of physical exercise and health information.
1. Tap Home > swipe left, if necessary > Essentials folder > LG
Health.
2. The following options are available:
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121
: View your exercise logs on the day you want to check.
: Record the route and amount of your physical exercise for each type
of exercising performed.
: Set calories, step count and other daily exercise goals and customize
LG Health settings.
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QuickMemo+
QuickMemo+ provides you with the ability to make creative notes using a
variety of options. This advanced notepad feature, unlike other conventional
notepad apps, supports image management and screenshots.
Creating a note
1. Tap Home > swipe left, if necessary > Essentials folder >
QuickMemo+.
2. Tap Add to create a note, then use the tools and options as needed.
: Tap to save the note you created.
: Tap to undo the most recent action.
: Tap to redo the most recently deleted action.
: Tap to insert text into your memo.
: Tap to draw on your memo. Tap again to select the pen type, size,
color, and transparency.
: Tap to erase pen marks you’ve made on the memo.
: Tap to select a section of your handwritten memo to modify (e.g.,
erase, rotate, expand, shrink, etc.).
: Tap to access additional options.
3. Tap Done to save the note.
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Writing notes on a photo
1. Tap Home > swipe left, if necessary > Essentials folder >
QuickMemo+.
2. Tap Camera to use the Camera function. Tap Capture to take the
photo you want, then tap OK.
The photo is automatically inserted in your note.
3. Write notes on the photo.
Tap Pen to write notes by hand on the photo.
Tap Type to enter text below the photo.
4. Tap Done to save the note.
Writing notes on a screenshot
1. While viewing the screen you want to capture, drag the Status Bar
downward and then tap Capture+ in the Quick settings.
The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2. Select the size and take notes as desired.
Write notes by hand on the photo.
3. Tap Done and save the note to the location you want.
Saved notes can be viewed in either QuickMemo+ or Gallery.
To save notes in the same location all the time, select the Use as
default app checkbox and select an app.
NOTE If you add text to the note, it will automatically be changed to a QuickMemo+ file.
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Managing folders
You can view your notes grouped together by type and easily manage your
memo files.
1. Tap Home > swipe left, if necessary > Essentials folder >
QuickMemo+.
2. Tap QuickMemo+ Menu and select a menu item:
All memos: View all notes saved in QuickMemo+.
My memos: View notes created using QuickMemo+.
Capture+: View notes created using the Capture+ option from the
Status Bar.
Photo memos: View notes created using Camera.
Trash: View deleted notes.
New category: Adds a new category. Enter a name and select an
associated graphic.
Settings: Manages (add, delete, rename, and rearrange) your
folder categories. To change the name of a category, tap the category.
NOTE Some folders do not appear when launching QuickMemo+ for the first time.
Disabled folders are enabled and appear when they contain at least one related
note.
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QSlide
The QSlide function enables an overlay window on your phone’s display for
easy multi-tasking. The overlay window can be moved, resized, or made
transparent. QSlide windows can be opened directly from the apps that
support the QSlide function.
To open a QSlide window
While using an app that supports QSlide, tap Menu, then tap QSlide.
You can add the QSlide icon to the Home touch buttons bar to allow you
to easily use QSlide.
1. Tap Home > swipe left, if necessary > Settings > Display >
Home touch buttons > Button combination.
2. Drag QSlide on the bar to add it to the Home touch buttons.
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Using QSlide
The QSlide function opens the associated app in a window in the
foreground, allowing you to access other apps in the background. It’s
displayed continuously on the screen until you close it.
Tap to return to full window view.
Slide to adjust the transparency.
Tap to exit the QSlide function.
Drag to adjust the size of the QSlide window.
NOTE QSlide only supports the following apps: Video, Phone, Contacts, Messaging,
Calendar, Email, and File Manager.
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Google Apps
To use Google apps, a Google Account needs to be registered in your
device first. The Google Account registration window appears automatically
when you use a Google app for the first time (if you didn't register your
account when you initially set up your device). If you do not have a Google
Account, create one from your device. For details on how to use an app,
refer to the Help text in the app.
Drive
Upload, save, open, share, and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
Maps
Find your location or the location of a specific place on a map. View
geographical, traffic, or transit information. Get directions to destinations.
Photos
View or share photos or albums saved on your device. Edit or enhance your
photos.
Duo
Exchange real-time messages with the people in your life. Make a video call
with an individual or a group.
Chrome
Sign in to Chrome and import opened tabs, bookmarks, and address bar
data from a computer to your device.
Gmail
Register your Google email account in your device to check or send email.
Play Movies and TV
Use your Google Account to rent or purchase movies. Purchase content and
play it anywhere.
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YouTube
Search for and play videos. Upload videos on YouTube to share them with
people around the world.
Play Music
Use your Google Account to purchase music files from Play Store. Play
music files saved on your device.
Google Assistant
Your device has the Google Assistant built in. Ask it questions. Tell it to do
things. It’s your own personal Google. Touch press and hold the
Home
and you will see "Hi, how can I help?", after which you can say your voice
command.
NOTE The Google Assistant is not available in all languages.
129
Settings
Settings
The Settings app allows you to customize and personalize your phone by
setting how its screens look, how it notifies you, how it reacts, and a lot
more.
NOTE Settings that are specific to an app are accessed through its own Settings menu within
the app. For example, the Chrome app has settings specific to your Internet access.
To open the Settings app
Tap Home > swipe left, if necessary > Settings.
TIP
The upper-right corner of the expanded Notifications panel also has a
Settings that
you can tap to open the Settings app.
Viewing settings
Tap Menu at the upper-right corner of the Settings app, then tap Tab
view (or List view).
List view Scroll up and down through the list.
Tab view Swipe left and right or tap the tab you want.
NOTE The instructions to perform tasks in this guide are based on the default List view setting.
Network & internet
The Wireless Networks category allows you to configure and manage your
device’s wireless radio communications.
Airplane mode
Tap its switch to toggle it ON or OFF. On disables all wireless
connections.
Wi-Fi
With Wi-Fi, you can use high-speed Internet access within the coverage of
the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without
extra charges.
Connecting to Wi-Fi networks
To use Wi-Fi on your phone you need to access a wireless access point or
‘hotspot’. Some access points are open and you can simply connect to them.
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130
Others are hidden or use security features. You must configure your phone to
be able to connect to them. Turn off Wi-Fi when you’re not using it to extend
the life of your battery.
Turning Wi-Fi on and connecting to a Wi-Fi network
1. Tap Home > Settings >
Wi-Fi.
2. Tap Wi-Fi ON/OFF to turn Wi-Fi on and start scanning for
available Wi-Fi networks.
3. Tap to see a list of active and in-range Wi-Fi networks.
Secured networks are indicated by a lock icon.
4. Tap a network to connect to it.
If the network is secured, you're prompted to enter a password or
other credentials. (Ask your network administrator for details.)
5. The Status Bar displays icons that indicate your Wi-Fi status.
Wi-Fi network settings
Allows you to set up many of your device’s Wi-Fi services.
Options Accesses the Wi-Fi options menu.
Add Wi-Fi Allows you to manually add a Wi-Fi network by entering its name
(SSID), security, and password.
Saved Wi-Fi Displays your saved Wi-Fi networks allowing you to manage
them.
Advanced Wi-Fi Provides additional specific Wi-Fi connection settings.
NOTIFICATIONS
Wi-Fi notification Enable this option to be notified when Wi-Fi networks
are available nearby.
Show Wi-Fi pop-up Enable this option to be notified when a Wi-Fi
network is available when you launch an app.
USEFUL SETTINGS
Manage networks Allows you to specify the order in which your Wi-Fi
networks will be detected. Tap a network to connect to it, view it, forget
it, or modify it.
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131
Keep Wi-Fi on during sleep Allows you to set the Wi-Fi status when
the screen is off.
Avoid bad Wi-Fi connections Enable this option to use the mobile
network whenever the Wi-Fi network you’re connected to doesn’t have
an Internet connection. (Data usage may apply.)
CONNECTION
Wi-Fi Direct Allows you to connect with Wi-Fi devices without any
access point.
Connect by WPS button Provides information to connect to a secured
Wi-Fi network with a WPS button.
Connect by WPS PIN Provides the WPS PIN to connect to a secured
Wi-Fi network.
PERSONAL
Install certificates Allows you to install certificates from storage.
INFORMATION
MAC address Displays your phone’s MAC address (which may need to
be entered in the router to connect to some wireless networks with
MAC filters).
IP address Displays your phone’s IP address.
Help Displays information about Wi-Fi networks.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1.
On the settings screen, tap Wi-Fi > Options > Advanced Wi-Fi > Wi-Fi
Direct.
Nearby devices that support Wi-Fi Direct automatically appear.
2. Select a device.
Connection occurs when the device accepts the connection request.
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Tethering & Mobile Hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device's mobile data.
Mobile Hotspot
1. On the Tethering & Mobile Hotspot screen, tap Mobile Hotspot and
then tap its switch to toggle it ON or OFF.
2. Tap Set up Mobile Hotspot, and enter the Wi-Fi name (SSID) and
password.
3. Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4. Enter your device’s Mobile hotspot password on the target device.
NOTES • This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
• More information is available at this web site: http://www.android.com/tether#wifi
Set up Mobile Hotspot Allows you to enter the SSID and security
information for your mobile hotspot.
Manage connections Allows you to control which devices are allowed to
use your device as a hotspot.
Use NFC for Mobile Hotspot Enable this option to allow connection to the
mobile network using NFC.
Timeout Allows you to set when to turn off your hotspot.
Wi-Fi Sharing When you activate this feature with the device connected
via Wi-Fi, the shared devices are connected to the network by using the
device’s Wi-Fi. If this feature is deactivated, the mobile data features is used
for network connection.
CONNECTED DEVICES
Displays all connected devices.
NOTE
Tap
Options to access mobile hotspot tips and help.
USB tethering Enable this option to allow you to connect via USB. This
option is gray when not connected via USB.
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Bluetooth tethering Enable this option to share the phone’s Internet
connection with other Bluetooth devices.
Help Displays help information regarding connecting other devices to your
phone’s Internet connection.
Data usage
Mobile data Enable this option to allow connection to the mobile network.
This switch allows you to manage your mobile data usage (e.g., disconnect
from the mobile network to stop using mobile data and exclusively use a
Wi-Fi network connection for data instead).
Limit mobile data usage Enable this option so you can set the amount of
data that can be used during your cycle date. When that amount is reached,
your mobile data network connection will be disabled.
Alert me about data usage Enable this option so you can set the amount of
data usage that will trigger an alert.
Cycle date The date displayed is your current data usage cycle. Tap it to
change it.
Graph Displays a visual of your data usage. Limit lines are displayed if the
data usage switches are enabled.
Apps list All of the apps that use data are listed.
Options Accesses the Data usage options menu.
Display in MB/GB Changes the data usage units.
Data Saver Allows you to enable the Use Data saver option which
restricts the data that runs in the background. You can set individual apps to
have unrestricted data access when Data saver is enabled.
Show Wi-Fi usage Checkmark this option to display a Wi-Fi tab (in addition
to the Mobile tab) to view your Wi-Fi data usage.
Metered Wi-Fi networks Allows you to select Wi-Fi networks to restrict apps
that run in the background and be notified when downloading large files.
Mobile networks Allows you to set various mobile network settings.
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134
Advanced Calling
You can make High-Definition Voice and Video Calls, and surf the web while
talking on the phone, when you add Advanced Calling to your line.
Visit verizonwireless.com/AdvancedCalling to learn how.
Mobile networks
Allows you to set various mobile network settings.
Mobile data Enable this option to allow data access over the mobile
network.
Data roaming access Allows you to set when to allow data roaming.
System select Allows you to set your preferred network mode, as well as
network submodes and operators.
Network type and strength Displays the current network type and the
signal strength.
Access Point Names Allows you to set up APNs for data service.
Roaming state Displays your current roaming state.
VPN
Allows you to set up VPNs (Virtual Private Networks). Choose Basic VPN or
LG VPN.
NOTE
Tap
Options from the LG VPN screen to access Log, Settings, Import certificates,
Delete all, and About.
Wireless Emergency Alerts
Allows you to view emergency alerts and customize your emergency alerts
settings.
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135
Connected devices
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset and
a keyboard. This makes it easier to control the device.
Pairing with another device
You must pair your phone with a Bluetooth device before you connect to it.
1. Tap Home > Settings > Connected devices > Bluetooth.
2. Tap Bluetooth ON/OFF to turn Bluetooth on and search for the
devices within your phone's range.
Available devices appear automatically.
To refresh the device list, tap .
NOTE Only devices set as visible are displayed on the list.
3. Choose the device you want to pair with from the list.
4. Follow the on-screen instructions to perform authentication.
NOTE This step is skipped for previously accessed devices.
Once pairing is successful, your phone will connect to the device.
Sending data via Bluetooth
1. Open the item you want to send, then tap Sharing.
OR
Touch and hold the item you want to send, then select Share.
OR
Open the item you want to send, then tap Options > Share.
2. Tap Bluetooth to share via Bluetooth.
NOTE The method for selecting an option may vary by data type.
3. Search for and pair with a Bluetooth-enabled device.
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136
Receiving data via Bluetooth
1. Tap Home > Settings > Connected devices > Bluetooth.
2. Tap Bluetooth ON/OFF to turn Bluetooth on
3. Tap ACCEPT when you receive a data request.
Screen sharing
Allows you to project your phone’s content on a compatible TV.
Tap the switch at the top of the Screen sharing screen to toggle it On or
Off.
G6 Allows you to change your phone’s name to easily identify it.
AVAILABLE DEVICES
Displays all of the devices that can project your content via Miracast.
SEARCH Refreshes the available devices list.
HELP Displays information regarding how to use Miracast.
NFC
Enable this option to allow you to send or receive files simply by bringing
your phone and another data-compatible device together (typically within 20
mm of each other) at the NFC touch point. NFC (Near Field Communication)
establishes radio communication between smartphones and similar
devices. Tap NFC to manage its settings.
NFC SECURITY ALERTS
Show NFC security alerts Enable this option to display a permission alert
when another device tries to send you information via NFC.
ALERTS TO SHOW
Read/Peer to Peer Enable this option to display a confirmation alert when
receiving a contact or URL via NFC.
Connection handover Enable this option to display a confirmation alert
when pairing devices via NFC.
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SHARING OF WI-FI INFO
Allow sharing of Wi-Fi info Lets you send Wi-Fi credentials to other
devices for easy sign-in.
NFC SOUND
NFC sound in call Enable this option to play the NFC alert sound even
while you’re on a call.
Android Beam
Enable this option to allow you to beam app content or files to other mobile
devices by holding them close together. Tap Android Beam to view
information on how to use it.
Sharing panel
Allows you to choose to share with nearby devices or specific people.
File sharing
Allows you to send and receive files between your device and other LG
devices or tablets.
G6 Allows you to change your phone’s name for easy identification when
setting up your devices for beaming.
Save to Allows you to set where to save your shared files.
File sharing Enable this option to make your device visible to BLE devices
and allow sent files.
SmartShare Beam Enable this option to allow you to receive multimedia
content via SmartShare Beam from another LG phone or tablet.
Help Displays information regarding how to use file sharing.
Media server
Allows you to share the phone's multimedia content with nearby DLNA-
compatible devices.
Content sharing Enable this option to allow nearby devices to access your
content.
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138
YOUR PHONE
G6 Allows you to change your phone’s name to easily identify it.
Content to share Allows you to set the type of content you want to share
between your devices.
NEARBY DEVICES
Allowed devices Displays the nearby devices that can access your phone.
Not-allowed devices Displays the nearby devices that will be denied
access to your phone.
MirrorLink
Allows you to share apps between your device and the vehicle. To obtain
more information about apps, please visit http://www.mirrorlink.com/apps.
NOTE For your driving safety, access to some features will be restricted during a MirrorLink
session.
Use MirrorLink Enable this option to use MirrorLink with a vehicle. This
setting is gray until the device and vehicle are connected with a USB Type-C
cable.
APPS
Displays the list of apps that can be shared between your device and the
vehicle.
Printing
Allows you to set up wireless printer(s).
PRINT SERVICES
Displays the list of your available print apps.
Cloud Print Allows you to use Goggle Drive to save your print files as well
as search, add printers, and manage your printing options.
Options Accesses the Printing options menu so you can add additional
printing apps.
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139
Sound
Sound profile
Allows you to set whether your device emits Sound, Vibrate only, or is
Silent.
Volume
Allows you to set individual volume levels for ringtone, notifications, touch
feedback, and other media.
Ringtone
Allows you to set the ringtone for calls. You can also add and delete
ringtones.
Ringtone ID
Enable this option to allow you to set calls to play a specially composed
ringtone.
Ring with vibration
Enable to set the device to vibrate in addition to the ringtone when you
receive calls.
Notification sound
Allows you to set the sound heard for new notifications. You can also add
and delete notification sounds.
Do not disturb
Enable this option to allow you to set up and schedule when to prevent
interruptions from notifications. You can set specific parameters that will
override the Priority only setting.
VIBRATION
Vibration strength Allows you to set the vibration strength for calls,
notifications, and touch feedback.
Vibration type Allows you to set the vibration pattern.
Vibrate on tap Enable this option to feel a vibration when you tap the
Home touch buttons or app icons.
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140
SOUND EFFECTS
Allows you to set when a sound is emitted to notify you of an event. Enable
Dialing keypad sound, LG Keyboard sound, Touch sound, Screen lock
sound, Sound when roaming, and set the Emergency tone.
Display
Home screen
GENERAL
Select Home Allows you to set the layout for the Home screen. You can
choose the standard Android layout that displays all apps on the Home
screen, a simplified Home screen layout, or a layout that stores all installed
apps separately which allows you to selectively set app shortcuts on your
Home screen.
STYLE
Wallpaper Allows you to set your Home screen background (wallpaper).
Select from Wallpaper gallery, Gallery, Live wallpapers, and Photos.
Wallpaper motion Make the wallpaper move as you move the phone.
Excludes live and multi-screen wallpapers.
Screen swipe effect Allows you to set the effect shown when you swipe
to change screens.
Theme Allows you to select a screen theme for your device.
Icon shape Allows you to choose the desired icon shapes on the Home
screen.
LAYOUT
Left Home screen Choose AppFlash, Smart Bulletin, or None to display
on the left screen of the Home screen panel.
Sort apps by Allows you to set how to sort the apps on your Home screen
(either alphabetically or by download date).
Hide apps Allows you to selectively hide apps from the Home screen.
Loop Home screen Enable to allow continuous Home screen scrolling
(loop back to first screen after the last screen).
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141
TIPS
Help Displays information regarding the Home screen items and functions.
Font
Font size Allows you to set the size of the font used for the phone
software.
Bold text Enable this option to bold the text on the screen.
Font type Allows you to set the font used for the phone software.
Home touch buttons
Allows you to set the buttons displayed at the bottom of all screens,
including color and placement.
Always-on display
Enable this option to always display information, such as the date, time and
notifications, even when the screen is turned off.
App scaling
Adjust the screen size of downloaded apps.
NOTE Aspect ratio
• This device uses 18:9 aspect ratio.
- Some downloaded apps may not support 18:9 aspect ratio. In this case, select the
most optimal screen ratio for the app or consult the app provider for more information.
- You can select the aspect ratio for individual apps by tapping Settings >Display > App
scaling. Select an app and the desired aspect ratio among Compatibility (16:9),
Standard (16.7:9) and Full screen (18:9).
Display size
Allows you to set the size for the items and text viewed on screens without
dynamic zoom capability.
Comfort view
Enable this option to set a blue light filter to reduce eye strain. Once
enabled, set the level to your preference.
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142
Brightness
Allows you to set the brightness for the screen or you can enable the
automatic setting.
Auto-rotate screen
Enable this option to allow the screen to rotate automatically based on its
orientation.
Screen timeout
Allows you to set the amount of time before the screen times out due to
inactivity to conserve your power.
Screen saver
Enable this option to display a screen saver when the device is connected
to a holder or charger. Tap Screen saver to select a screen saver type to
display.
Mini view
Tap its switch to toggle it ON or OFF. Enabling this option will shrink the
screen when you swipe left or right across the
Back, Home, and
Recent apps. Shrinking the screen can make it easier to use the device
with just one hand.
Lock screen & security
SECURITY STATUS
Google Play Protect
Check the device periodically for potentially harmful apps.
Find My Device
Allows you to remotely track the device location. You can also save your
data securely if you lost your device.
Security update
Check for new system update Allows you to check for any available
updates for your phone.
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143
Show system update history Allows you to view your system update
history.
Use Software Upgrade Assistant Displays information regarding how
to use system updates.
SYSTEM UPDATE STATUS Displays your last update information.
LOCK SCREEN
Select screen lock Allows you to set a screen lock to secure your phone
from unintentional and/or unauthorized use.
Customize Lock screen
Wallpaper Allows you to set the background for your Lock screen.
Clock Allows you to set where to position the clock on the Lock screen.
Shortcuts Allows you to choose apps to run on your Lock screen. This
setting appears only when a screen lock is set.
Screen swipe effect Allows you to set the screen transition effect to
apply when the screen is unlocked.
Weather animation Enable this option to display weather animations for
the current location on the Lock screen.
Contact info for lost phone Allows you to set text to be displayed on
the Lock screen to identify the phone’s owner.
Secure lock settings
Lock timer Allows you to set the amount of time before the screen
automatically locks after the backlight turns off (time-out due to
inactivity).
Power key instantly locks Enable this option to instantly lock the screen
when the Power/Lock button is pressed. This setting overrides the
Security Lock timer setting.
Smart Lock Allows you to set trusted devices, places, voice, and/or
on-body detection that will allow your phone to remain unlocked.
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144
BIOMETRICS
Fingerprints Allows you to set up fingerprint impressions that will unlock
your phone's screen, allow access to content, and/or allow you to pay using
your device.
NOTE If your phone doesn’t have a default payment app, go to Play Store and search for
available payment apps.
Face Recognition Allows you to unlock the screen with your face.
PRIVACY
Content lock Allows you to set a lock type (password or pattern) for your
QuickMemo+ and Gallery files.
Location
Tap the switch at the top of its screen to toggle it On or Off. On enables
sharing your location when you search for information and use location-
based apps, such as Maps.
Mode Allows you to set how your location is established. This setting is
gray if the Location switch is off.
Scanning Allows you to enable Wi-Fi scanning and/or Bluetooth
scanning even when those features are set to off.
App-level permissions Allows you to set permissions for each apps.
RECENT LOCATION REQUEST
Displays all of the apps that have requested access to your location. Tap
one to view details.
LOCATION SERVICES
Low power location estimation Enable this option to improve location
performance while conserving battery.
Google Location History Allows you to enable or disable Location
History. When enabled, Google periodically stores and uses your phone’s
most recent location data in connection with your Google Account.
From the Location History screen, tap
Options to view and/or manage
your location data.
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145
Google Location Sharing Location sharing allows you to share
real-time locations (using Location History) with selected people and
devices.
ADVANCED
Encryption & credentials
ENCRYPTION
Encrypt SD card Allows you to encrypt or decrypt an external microSD
card data. Encrypted data is not accessible on other devices.
Secure start-up Enable this option to immediately lock the screen when
you turn on the device to help keep it secure. Unlock the screen by
entering the current unlock method, such as a Knock Code, Pattern,
Password, or PIN. Until the screen is unlocked, you cannot receive most
phone calls, text messages, alarms, notifications, and more.
NOTES • If the password is entered incorrectly more than a specific number of times, the
device will automatically factory reset. Be sure to remember the password.
• If you forget your decryption password, you must factory reset the device to
use it again. Resetting will delete all of the user data saved before the reset.
CREDENTIAL STORAGE
Credential protection Displays the current storage type.
Trusted credentials Shows system root CA certificates and user added
CA certificates.
User credentials Allows you to view and modify stored secure
certificates.
Install from storage Allows you to install a secure certificate from
storage.
Clear credentials Allows you to delete user added secure certificates
and related credentials.
Make passwords visible Enable this option to briefly show each character
of the password as you type it so you can see what you’ve entered.
Phone administrators Allows you to view and selectively disable phone
administrators.
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146
Trust agents Allows you to view and selectively disable Trust agents.
Screen pin Allows you to selectively pin an app to your screen. Enable this
option to be able to designate only a single app that can be used until you
unpin it. This is helpful when allowing children to use your phone.
Usage access Allows you to enable or disable the apps that can view your
phone’s app usage.
Extensions
Smart cleaning
Displays the space in use and free space in your phone and allows you to
selectively clean up your files.
Gaming
You can configure settings for game tools, screen resolutions and battery
saving feature.
Game tools Tap
ON/OFF to activate this feature. You can launch this
feature by tapping the game tool icon at the bottom of the screen while
playing games.
Game graphics Adjust the game resolutions.
NOTE When you change the resolutions on some games, the screen display feature may
not work properly.
Break time Allows you to set the screen brightness and performance to
apply when you do not touch the screen for 5 minutes.
Shortcut keys
Tap the switch at the top of its screen to toggle it On or Off. On enables the
Volume buttons to directly launch apps when the screen is turned off or
locked.
Press the Volume Up button twice to open the Capture+ app.
Press the Volume Down button twice to launch the Camera app.
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147
KnockON
KnockON Enable this option to turn the screen on or off by tapping the
screen twice.
Apps & notifications
Allows you to set notifications for individual apps including preventing them
from displaying notifications, setting priority, hiding sensitive content,
allowing peeking, and more.
Battery
The current percentage of remaining battery power and the charging status
(when charging) are displayed.
Battery usage
Displays battery usage information including a graph and app usage details.
Battery percentage on Status Bar
Enable this option to display the battery level as a percentage on the Status
Bar next to the battery icon.
Battery saver
Reduce battery consumption by cutting down some device settings, such
as the display brightness, speed and vibration intensity. The status bar
displays
when power saving mode is on.
Power saving exclusions
Select apps to use without any functional limitation while in power saving
or battery optimization mode.
APP USAGE
Displays battery usage information for each app.
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148
Storage
DEVICE
Displays the total amount of space used and the available space in your
phone’s memory in text and as a bar graph (unused space is gray). Tap
Internal storage to see your apps and the amount of space they use.
EXTERNAL
SD card Displays the amount of space used and the total available space in
your memory card. Tap SD card to view the data stored on it.
Allows you to eject (unmount) your microSD card.
To format the memory card, tap SD card > Options > Storage settings
> Format.
Accounts
Auto-sync accounts Enable this option to automatically sync all accounts
you’ve added on your phone.
ACCOUNTS
Displays all of your added accounts. Tap one to view and/or manage (e.g.,
change details, access, sync settings, etc.) it.
Add account Allows you to add accounts to your phone.
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149
Accessibility
TYPE
Vision Sets options for people with impaired sight.
TalkBack Enable this option to hear verbal feedback when you tap the
screen. To select an item, tap it, then double-tap it. To scroll, use three
fingers to swipe across the screen. Tap TalkBack to access and adjust
the TalkBack settings.
Message/call voice notifications Enable this option to set your phone
to automatically read your incoming calls and/or messages outloud. Tap
Message/call voice notifications to modify your notification settings for
Calls, Messages, Read messages, and Message/call voice
notifications language.
Font Allows you to set the size of the screen text.
Display size Allows you to set the size for displayed screen items (e.g.,
icons, text, etc.). Changing the size may affect item positioning on the
screen.
Touch zoom Enable this option to allow you to triple-tap the screen to
zoom in and out.
Window zoom Enable this option to activate a magnifying window. Use
two fingers to drag it to other positions on the screen. When activated,
you can zoom in or out within the window and set the window's color
inversion. Tap Window zoom to view information and adjust its settings.
Large mouse pointer Enable this option to increase the size of the
mouse pointer.
High contrast screen Enable this option to change the background color
to black for a high contrast screen.
Screen color inversion Enable this option to invert the screen colors for
higher contrast.
Screen color adjustment Enable this option to allow you to adjust the
screen’s hue and contrast. Tap Screen color adjustment to adjust it.
Grayscale Enable this option to switch the screen to grayscale mode.
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150
End call with the Power key Enable this option to allow you to press
the Power/Lock button to end a call.
Hearing Sets options for people with impaired hearing.
Captions Enable this option to allow your phone to display caption text.
Tap Captions to access and adjust its settings.
Flash alerts Enable this option to enable the camera’s flash to blink to
notify you of incoming calls, messages, and alarms.
Real Time Text (RTT) keyboard Enable this option to show RTT
keyboard during calls.
TTY mode A TTY (teletypewriter, also known as a TDD or Text
Telephone) is a telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language impairments, to
communicate by telephone.
Mute all sounds Enable this option to silence all phone sounds and
lower the volume from the earpiece.
Audio channel Allows you to set the audio type.
Sound balance Move the slider on the bar to set the sound balance
between the left and right channel.
Dexterity and interaction Sets options for people with impaired motor
skills.
DEXTERITY
Touch assistant Turn on the touch board to make buttons and gestures
easier to use.
Touch input Enter text by touching and holding the screen or modify it
by simply touching the screen.
Touch and hold delay Allows you to set how long you need to touch
an item before the device reacts.
Ignore repeated taps Allows you to set how the device interprets
your tap action.
Physical keyboard Allows you to customize specified key settings.
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151
Key repeat Enable this option to set how the device reacts when a
key is held. Tap Key repeat to set the delay before the key entry will
be repeated and the key repeat interval.
Sticky keys Enable this option to allow you to press modifier keys
without having to press and hold.
Sticky keys shortcut Enable this option to enable the Shift button as
a shortcut to Sticky keys.
Slow keys Enable this option to set a delay time before input is
displayed.
Auto mouse click Enable this option to automatically activate the cursor
where the pointer stops. Tap Auto mouse click to set its delay time.
Touch and hold for calls Enable this option to allow you to touch and
hold the Answer or Ignore icon on the Incoming call screen (instead of
swiping).
Screen timeout Allows you to set the amount of time before the
backlight turns off automatically.
INTERACTION
Touch control areas Enable this option to allow you to restrict access
to a specified portion of the screen.
GENERAL
Accessibility features shortcut Enable this option to allow quick, easy
access to selected features when you triple-tap
Home. Tap Accessibility
features shortcut to select the desired features.
Auto-rotate screen Enable this option to automatically rotate the screen
based on the phone’s orientation.
SERVICES
Security & Privacy Tap the switch at the top of its screen to toggle it On
or Off. On allows you to enable Security & privacy to observe the apps
your device uses to protect against web threats.
Select to Speak Allows you to tap items to hear spoken feedback.
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152
Switch Access Tap the switch at the top of its screen to toggle it ON or
OFF. On allows you to use the switch for selected features. Tap OK, then
tap SETTINGS to set it up.
My Verizon Guided Navigation When Assistive touch service is active,
your device provides access to read the elements present on the screen.
This is used by the My Verizon app to provide assistive tutorials to navigate.
Google
Allows you to manage your Google apps and account settings.
System
The System category allows you to view and manage various system
settings.
Language & input
Language Allows you to set a main language for your phone’s operating
software and also add other languages.
Default Displays the name of the current keyboard. Tap to change it.
On-screen keyboard Allows you to customize the LG keyboard settings or
voice recognition feature by Google Voice.
Physical keyboard Allows you to set the physical keyboard, or check
keyboard shortcut keys.
Autofill service Enable this option to enter your information saved in your
account such as password, address, or credit card number with a single tap.
You can also disable this option, use as a Google Autocomplete, or add a
new service account.
Text-to-speech output Allows you to set the preferred speech engine,
speech rate, and pitch change. You can listen to an example and view the
default language status.
Pointer speed Allows you to set the pointer speed on a slide bar.
Reverse mouse buttons Enable this option to reverse the mouse buttons to
use the primary button on the right.
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153
Date & time
BASIC
Enable the Set automatically option or tap Set date and/or Set time to
use a date/time other than the one provided by the network.
Tap Select time zone to use a time zone other than the one provided by
the network.
TIME FORMAT
Use 24-hour format Enable this option to display the time using the
24-hour format (e.g., 13:00 instead of 1:00 PM).
Memory
You can view the average amount of memory usage over a certain period of
time and the memory occupied by an app.
1. On the settings screen, tap System > Memory.
2. Tap to set a time slot to retrieve data.
Backup
LG MOBILE SWITCH & BACKUP
LG Mobile Switch Allows you to copy data from a previous device to a
new device. You can transfer data using a USB cable, wireless network, and
SD card.
NOTES • Data in a Google account will not be backed up. When you synchronize your
Google account, Google apps, Google contacts, Google calendar, Google memo
app data and apps downloaded from the Play Store are stored on the Drive app
automatically.
• Fully charge the battery before transferring data to avoid unintentional powering
off during the process.
Backup & restore Allows you to back up your data to internal storage or SD
card. You can also restore your data from a previous backup.
WARNING! Resetting your device may delete backup files saved in storage. Make sure to
copy and store the important backup files to your PC.
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154
GOOGLE BACKUP
Google backup You can choose to back up to your Google Drive.
Reset
Network settings reset Allows you to reset all of the network settings.
Reset app preferences Allows you to reset all of the app preferences.
Factory data reset Allows you to erase all of the data on the phone. Read
the warning, then tap RESET PHONE. Tap Delete all to confirm and reset
the phone.
Reset settings Allows you to restore the default system settings.
About phone
View information about your phone including Phone name, Network,
Status, Battery, Hardware info, Software info, and Legal info.
Regulatory & safety
You can view regulatory marks and related information on your device.
On the settings screen, tap System > Regulatory & safety.
System updates
Check for new system update Allows you to check for any available
updates for your phone.
Show system update history Allows you to view your system update
history.
Use Software Upgrade Assistant Displays information regarding how to
use system updates.
SYSTEM UPDATE STATUS Displays your last update information.
155
Safety
Safety Information
Important Information
This user guide contains important information on the use and operation of
this device. Please read all the information carefully for optimal performance
and to prevent any damage to or misuse of the device. Any changes or
modifications not expressly approved in this user guide could void your
warranty for this equipment. Any changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the
equipment.
HAC Statement
This device has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this device that have not been tested yet for
use with hearing aids. It is important to try the different features of this
device thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this device for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or device retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may
reduce interference with some hearing aid models.
FCC RF Exposure Information
WARNING! Read this information before operating the device.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted an
updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
U.S. and international standards bodies. The design of this device complies
with the FCC guidelines and these international standards.
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156
Body-worn Operation
This device was tested for typical use with the back of the device kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure
requirements, a minimum separation distance of 0.39 inches (1.0 cm) must
be maintained between the user’s body and the back of the device. Any
belt-clips, holsters, and similar accessories containing metallic components
may not be used. Avoid the use of accessories that cannot maintain 0.39
inches (1.0 cm) distance between the user’s body and the back of the
device and have not been tested for compliance with FCC RF exposure
limits.
Consumer Information about Radio Frequency
Emissions
Your wireless device, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless devices.
Are wireless devices safe?
Scientific research on the subject of wireless devices and radio frequency
(“RF”) energy has been conducted worldwide for many years, and
continues. In the United States, the Food and Drug Administration (“FDA”)
and the Federal Communications Commission (“FCC”) set policies and
procedures for wireless devices. The FDA issued a website publication on
health issues related to cell phone usage where it states, “The scientific
community at large… believes that the weight of scientific evidence does
not show an association between exposure to radiofrequency (RF) from cell
phones and adverse health outcomes. Still the scientific community does
recommend conducting additional research to address gaps in knowledge.”
That research is being conducted around the world and FDA continues to
monitor developments in this field. You can access the joint FDA/FCC
website at http://www.fda.gov (under “c” in the subject index, select Cell
Phones > Research). You can also contact the FDA toll-free at (888) 463-
6332 or (888) INFO-FDA.
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In June 2000, the FDA entered into a cooperative research and
development agreement through which additional scientific research is
being conducted. The FCC issued its own website publication stating that
“there is no scientific evidence that proves that wireless device usage can
lead to cancer or a variety of other problems, including headaches, dizziness
or memory loss.” This publication is available at http://www.fcc.gov/cgb/
cellular.html or through the FCC at (888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless devices in the United States. Before a wireless device model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specific Absorption Rate, or “SAR.”
SAR is a measure of the rate of absorption of RF energy in the body. Tests
for SAR are conducted with the device transmitting at its highest power
level in all tested frequency bands. Since 1996, the FCC has required that
the SAR of handheld wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR
value of a wireless device while operating can be less than the reported
SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
device to the body while in use, and the use of hands-free devices.
For more information about SARs, visit the FCC website at https://www.fcc.
gov/consumers/guides/specific-absorption-ratesar-cell-phones-what-it-
means-you. You may also wish to contact the manufacturer of your device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take
to minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF,
as the exposure level drops off dramatically with distance. The FDA/FCC
website states that “hands-free kits can be used with wireless devices for
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158
convenience and comfort. These systems reduce the absorption of RF
energy in the head because the device, which is the source of the RF
emissions, will not be placed against the head. On the other hand, if the
device is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless devices
marketed in the U.S. are required to meet safety requirements regardless
of whether they are used against the head or against the body. Either
configuration should result in compliance with the safety limit.” Also, if you
use your wireless device while in a car, you can use a device with an
antenna on the outside of the vehicle. You should also read and follow your
wireless device manufacturer’s instructions for the safe operation of your
device.
Do wireless devices pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from using
wireless devices at all.” For example, the Stewart Report from the United
Kingdom [“UK”] made such a recommendation in December 2000. In this
report a group of independent experts noted that no evidence exists that
using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly
precautionary; it was not based on scientific evidence that any health
hazard exists. A copy of the UK’s leaflet is available at http://www.dh.gov.uk
(search “mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11
ORQ, United Kingdom. Copies of the UK’s annual reports on mobile phones
and RF are available online at http://www.hpa.org.uk/radiation/ (search
“mobile”). Parents who wish to reduce their children’s RF exposure may
choose to restrict their children’s wireless device use.
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
U.S. Food and Drug Administration
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159
FDA Consumer magazine November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “c” in the subject index, select Cell Phones >
Research.)
U.S. Federal Communications Commission
445 12th Street, S.W. Washington, D.C.20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street Ottawa, Ontario K1R 7X9 Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
Avenue Appia 20 1211 Geneva 27 Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1
85764 Oberschleissheim Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
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National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800 Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and
Radiation (COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model device meets the government’s requirements for exposure to
radio waves. Your wireless device is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for exposure
to Radio Frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the device transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
device while operating can be well below the maximum value. Because the
device is designed to operate at multiple power levels to use only the
power required to reach the network, in general, the closer you are to a
wireless base station antenna, the lower the power output. Before a device
model is available for sale to the public, it must be tested and certified to
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161
the FCC that it does not exceed the limit established by the government-
adopted requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body) as required
by the FCC for each model.
The highest SAR values are:
• Head: 0.65 W/kg
• Body (Body-worn/Hotspot): 1.23 W/kg
(Body measurements differ among device models, depending upon
available accessories and FCC requirements).
While there may be differences between SAR levels of various devices and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model device with
all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model device is on file with
the FCC and can be found under the Display Grant section of http://www.
fcc.gov/oet/fccid after searching on FCC ID ZNFVS988.
Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in
measurements.
FCC Hearing-Aid Compatibility (HAC) Regulations
for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC)
Report and Order in WT Docket 01-309 modified the exception of wireless
devices under the Hearing Aid Compatibility Act of 1988 (HAC Act) to
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require digital wireless devices be compatible with hearing-aids. The intent
of the HAC Act is to ensure reasonable access to telecommunications
services for persons with hearing disabilities.
While some wireless devices are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and devices also vary in the amount of interference they
generate.
The wireless telephone industry has developed a rating system for wireless
devices, to assist hearing device users to find devices that may be
compatible with their hearing devices. Not all devices have been rated.
Devices that are rated have the rating on their box or a label located on the
box.
The ratings are not guaranteed. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated device
successfully. Trying out the device with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than devices that are not
labeled. M4 is the better/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to
generate less interference to hearing devices than devices that are not
labeled. T4 is the better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings
mean that the hearing device is relatively immune to interference noise. The
hearing aid and wireless device rating values are then added together.
A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.
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In the above example, if a hearing aid meets the M2 level rating and the
wireless device meets the M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with “normal usage” while
using their hearing aid with the particular wireless device. “Normal usage”
in this context is defined as a signal quality that’s acceptable for normal
operation.
The M mark is intended to be synonymous with the U mark. The T mark is
intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC
Rules. The HAC rating and measurement procedure are described in the
American National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your device is
maintained, secondary transmitters such as Bluetooth
®
and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless devices:
Wireless Devices and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
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Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Caution! Avoid Potential Hearing Loss
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes the use of headphones
(including headsets, earbuds and Bluetooth or other wireless devices).
Exposure to very loud sound has also been associated in some studies with
tinnitus (a ringing in the ear), hypersensitivity to sound and distorted
hearing. Individual susceptibility to noise-induced hearing loss and other
potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some common sense recommendations
when using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear
what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noise-
cancelling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary
hearing loss might cause unsafe volumes to sound normal.
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• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
devices.
Exposure to Radio Frequency Signal
Your wireless handheld portable device is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices.
Those guidelines are consistent with the safety standards previously set by
both U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-
Ionizing Radiation Protection.
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. For example, over 120 scientists, engineers,
and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard
(C95.1).
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless device.
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Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a handheld
wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the device more than six (6) inches from their
pacemaker when the device is turned ON;
• Should not carry the device in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the device OFF immediately if there is any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider
(or call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Health Care Facilities
Turn your device OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
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167
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your device OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your device while in the air. Switch OFF your
device before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your device OFF when in
a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs
and instructions.
Potentially Explosive Atmosphere
Turn your device OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas
with a potentially explosive atmosphere are often, but not always marked
clearly. Potential areas may include: fueling areas (such as gasoline
stations); below deck on boats; fuel or chemical transfer or storage facilities;
vehicles using liquefied petroleum gas (such as propane or butane); areas
where the air contains chemicals or particles (such as grain, dust, or metal
powders); and any other area where you would normally be advised to turn
off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
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Part 15.19 Statement
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Part 15.21 Statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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Safety Information
Please read and observe the following information for safe and proper use
of your device and to prevent damage.
Violation of the instructions may cause minor or serious damage to
the product.
• Do not disassemble or open crush, bend or deform, puncture or shred the
device.
• Do not modify or re-manufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
• Do not remove the back cover.
• Your phone has an internal battery.
• Only use the battery for the system for which it is specified.
• Only use the device with an LG charging system that has been qualified
with the system per CTIA Certification Requirements for Battery System
Compliance to IEEE1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
• Battery usage by children should be supervised.
• Avoid dropping the device. If the device is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for
inspection.
• To dispose of the battery properly, call (800) 822-8837 or
visit www.call2recycle.org.
• Always unplug the charger from the wall socket after the device is fully
charged to save unnecessary power consumption.
WARNING! Notice for Battery replacement
• Li-Ion Battery is a hazardous component which can cause injury.
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• Battery replacement by non-qualified professional can cause damage to
your device.
• Your device has an internal battery. For your safety, do not remove the
battery inside the product. If you need to replace the battery, take it to the
nearest authorized LG Electronics service point or dealer for assistance.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your device.
• Use the correct adapter for your device when using the battery charger
abroad.
• A charging adapter that supports fast charging is included with the
product.
• Do not use third party chargers with your device as they may not support
fast charging and may cause damage to your device.
Battery Information and Care
• Always unplug the charger from the wall socket after the device is fully
charged to save unnecessary power consumption of the charger.
• Please read the manual of the specified charger for information about its
charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not
use the plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your device, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your
device in a pocket or bag without covering the receptacle of the device
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(power plug pin), metallic articles (such as a coin, paperclip or pen) may
short-circuit the device. Always cover the receptacle when not in use.
• Recharge the device after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
• Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage or defect to your device.
• The charging temperature range is regulated between 32°F (0°C) and
104°F (40°C). Do not charge the battery out of the recommended
temperature range. Charging out of the recommended range might cause
heat to be generated or serious damage to the battery. It might also
cause the deterioration of the battery’s characteristics and cycle life.
• Do not use or leave the device in direct sunlight or in a car heated by
sunshine. The device may generate excessive heat, smoke, or flame. It
also might cause deterioration of device’s characteristics or cycle life.
• If the skin or clothes are smeared with liquid from the battery, wash with
fresh water. It may cause skin inflammation.
• Please take your device to an authorized service center immediately if this
occurs.
• Do not handle the device with wet hands while it is being charged. It may
cause an electric shock or seriously damage your device.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to the
device.
• Do not place or answer calls while charging the device as it may short-
circuit the device and/or cause electric shock or fire.
• Talking on your device for a long period of time may reduce call quality
due to heat generated during use.
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Explosion, Shock, and Fire Hazards
• Do not put your device in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your device, and clean the power
plug pin when it’s dirty.
• When using the power plug, ensure that it’s firmly connected. If not, it
may cause excessive heat or fire.
• If you put your device in a pocket or bag without covering the receptacle
of the device (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the device and may cause an explosion. Always
cover the receptacle when not in use.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to the
device.
General Notice
• Do not place items containing magnetic components, such as a credit
card, phone card, bank book, or subway ticket, near your device. The
magnetism of the device may damage the data stored in the magnetic
strip.
• Talking on your device for a long period of time may reduce call quality
due to heat generated during use.
• When the device is not used for a long period time, store it in a safe place
with the power cord unplugged.
• Using the device in proximity to receiving equipment (i.e., TV or radio)
may cause interference to the device.
• Do not immerse your device in water, liquid, or expose to high humidity.
Immediately, take it to an LG Authorized Service Center.
• Do not paint your device.
• The data saved in your device might be deleted due to careless use,
repair of the device, or upgrade of the software. Please backup your
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important phone numbers. (Ringtones, text messages, voice messages,
pictures, and videos could also be deleted.) The manufacturer is not liable
for damage due to the loss of data.
• When you use the device in public places, set the ringtone to vibration so
you don’t disturb others.
• Do not turn your device on or off when putting it to your ear.
• Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely.
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and
Radiological Health Consumer Update on Mobile Phones:
1. Do wireless devices pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless devices. There is no proof, however, that
wireless devices are absolutely safe. Wireless devices emit low levels of
Radio Frequency (RF) energy in the microwave range while being used.
They also emit very low levels of RF when in standby mode. Whereas high
levels of RF can produce health effects (by heating tissue), exposure to low
level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures have not found any
biological effects. Some studies have suggested that some biological
effects may occur, but such findings have not been confirmed by additional
research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent
results.
2. What is the FDA’s role concerning the safety of wireless devices?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless devices before they can be sold, as it
does with new drugs or medical devices. However, the agency has
authority to take action if wireless devices are shown to emit Radio
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Frequency (RF) energy at a level that is hazardous to the user. In such a
case, the FDA could require the manufacturers of wireless devices to notify
users of the health hazard and to repair, replace, or recall the devices so
that the hazard no longer exists. Although the existing scientific data do not
justify FDA regulatory actions, the FDA has urged the wireless device
industry to take a number of steps, including the following:
• Support needed research into possible biological effects of RF of the type
emitted by wireless devices;
• Design wireless devices in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
• Cooperate in providing users of wireless devices with the best possible
information on possible effects of wireless device use on human health.
The FDA belongs to an interagency working group of the federal agencies
that have responsibility for different aspects of RF safety to ensure
coordinated efforts at the federal level. The following agencies belong to
this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless devices with the
Federal Communications Commission (FCC). All devices that are sold in the
United States must comply with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other health agencies for safety
questions about wireless devices.
The FCC also regulates the base stations that the wireless device networks
rely upon. While these base stations operate at higher power than do the
wireless devices themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can
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get from wireless devices. Base stations are thus not the subject of the
safety questions discussed in this document.
3. What kinds of devices are the subject of this update?
The term “wireless device” refers here to handheld wireless devices with
built-in antennas, often called “cell,” “mobile,” or “PCS” devices. These
types of wireless devices can expose the user to measurable Radio
Frequency (RF) energy because of the short distance between the device
and the user’s head.
These RF exposures are limited by FCC safety guidelines that were
developed with the advice of the FDA and other federal health and safety
agencies. When the device is located at greater distances from the user,
the exposure to RF is drastically lower because a person’s RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless devices,” which have a base unit connected to the telephone
wiring in a house, typically operate at far lower power levels, and thus
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many
studies have suffered from flaws in their research methods. Animal
experiments investigating the effects of Radio Frequency (RF) energy
exposures characteristic of wireless devices have yielded conflicting results
that often cannot be repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies
that showed increased tumor development used animals that had been
genetically engineered or treated with cancer-causing chemicals so as to be
pre-disposed to develop cancer in the absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions under which people use
wireless devices, so we do not know with certainty what the results of
such studies mean for human health. Three large epidemiology studies have
been published since December 2000. Between them, the studies
investigated any possible association between the use of wireless devices
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and primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful health effects from
wireless device RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of device
use in these studies was around three years.
5. What research is needed to decide whether RF exposure from wireless
devices poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless devices would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few
years. However, very large numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable to human populations,
but ten or more years follow-up may be needed to provide answers about
some health effects, such as cancer. This is because the interval between
the time of exposure to a cancer-causing agent and the time tumors
develop — if they do — may be many, many years. The interpretation of
epidemiological studies is hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless devices. Many factors affect this
measurement, such as the angle at which the device is held, or which
model of device is used.
6. What is the FDA doing to find out more about the possible health
effects of wireless device RF?
The FDA is working with the U.S. National Toxicology Program and with
groups of investigators around the world to ensure that high priority animal
studies are conducted to address important questions about the effects of
exposure to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of
new research programs around the world. The project has also helped
develop a series of public information documents on EMF issues.
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The FDA and the Cellular Telecommunications & Internet Association (CTIA)
have a formal Cooperative Research And Development Agreement (CRADA)
to do research on wireless device safety. The FDA provides the scientific
oversight, obtaining input from experts in government, industry, and
academic organizations. CTIA-funded research is conducted through
contracts with independent investigators. The initial research will include
both laboratory studies and studies of wireless device users. The CRADA
will also include a broad assessment of additional research needs in the
context of the latest research developments around the world.
7. How can I find out how much Radio Frequency energy exposure I can
get by using my wireless device?
All devices sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in
consultation with the FDA and the other federal health and safety agencies.
The FCC limit for RF exposure from wireless devices is set at a Specific
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is
consistent with the safety standards developed by the Institute of Electrical
and Electronic Engineering (IEEE) and the National Council on Radiation
Protection and Measurement. The exposure limit takes into consideration
the body’s ability to remove heat from the tissues that absorb energy from
the wireless device and is set well below levels known to have effects.
Manufacturers of wireless devices must report the RF exposure level for
each model of device to the FCC. The FCC website (http://www.fcc.gov/oet/
rfsafety) gives directions for locating the FCC identification number on your
device so you can find your device’s RF exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency energy
coming from wireless devices?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless devices and other wireless handsets with the participation
and leadership of FDA scientists and engineers. The standard,
“Recommended Practice for Determining the Spatial-Peak Specific
Absorption Rate (SAR) in the Human Body Due to Wireless
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Communications Devices: Experimental Techniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is
deposited in the heads of wireless device users. The test method uses a
tissue-simulating model of the human head.
Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
device. SAR is the measurement of the amount of energy absorbed in
tissue, either by the whole body or a small part of the body. It is measured
in watts/kg (or milliwatts/g) of matter. This measurement is used to
determine whether a wireless device complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio Frequency
energy from my wireless device?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless device will reduce RF exposure. If you must conduct
extended conversations by wireless device every day, you could place more
distance between your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example, you could use a
headset and carry the wireless device away from your body or use a
wireless device connected to a remote antenna. Again, the scientific data
does not demonstrate that wireless devices are harmful. But if you are
concerned about the RF exposure from these products, you can use
measures like those described above to reduce your RF exposure from
wireless device use.
10. What about children using wireless devices?
The scientific evidence does not show a danger to users of wireless
devices, including children and teenagers. If you want to take steps to lower
exposure to Radio Frequency (RF) energy, the measures described above
would apply to children and teenagers using wireless devices. Reducing the
time of wireless device use and increasing the distance between the user
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and the RF source will reduce RF exposure. Some groups sponsored by
other national governments have advised that children be discouraged from
using wireless devices at all. For example, the government in the United
Kingdom distributed leaflets containing such a recommendation in
December 2000.
They noted that no evidence exists that using a wireless device causes
brain tumors or other ill effects. Their recommendation to limit wireless
device use by children was strictly precautionary; it was not based on
scientific evidence that any health hazard exists.
11. What about wireless device interference with medical equipment?
Radio Frequency (RF) energy from wireless devices can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted
cardiac pacemakers and defibrillators from wireless telephones. This test
method is now part of a standard sponsored by the Association for the
Advancement of Medical Instrumentation (AAMI). The final draft, a joint
effort by the FDA, medical device manufacturers, and many other groups,
was completed in late 2000. This standard will allow manufacturers to
ensure that cardiac pacemakers and defibrillators are safe from wireless
device EMI.
The FDA has tested hearing aids for interference from handheld wireless
devices and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and wireless
devices so that no interference occurs when a person uses a “compatible”
device and a “compatible” hearing aid at the same time. This standard was
approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless devices for possible
interactions with other medical devices. Should harmful interference be
found to occur, the FDA will conduct testing to assess the interference and
work to resolve the problem.
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12. Where can I find additional information?
For additional information, please refer to the following resources:
FDA web page on wireless devices
http://www.fda.gov/Radiation-EmittingProducts/RadiationEmit
tingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/
default.htm
Federal Communications Commission (FCC) RF Safety Program
http://www.fcc.gov/oet/rfsafety
International Commission on Non-lonizing Radiation Protection
http://www.icnirp.de
World Health Organization (WHO) International EMF Project
http://www.who.int/emf
National Radiological Protection Board (UK)
http://www.hpa.org.uk/radiation/
Notes on Water Resistant Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets the
requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35°C, 86-106kPa, 1.5 meter, for 30 minutes).
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes makes you ineligible for any free-of-charge repair
services provided under product’s limited warranty.
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Avoid exposing the product to environments with excessive dusts or
moisture. Do not use the product in the following environments:
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
Do not place the product directly on sand (such as at a beach) or
mud.
Do not immerse your product in water deeper than approximately
1.5 meter.
Do not immerse your product in water for longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• This product is not resistant to shock. Do not drop the product or subject
it to shock. Doing so might damage or deform the main unit, causing
water leakage.
• The product's water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
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• The touch screen and other features may not work properly if the device
is used while wet.
• Your product is water resistant only when the sim/memory card tray is
properly inserted into the product.
• Do not open or close the SIM/memory card tray while the product is wet
or immersed in water. Exposing the open tray to water or moisture may
damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent dust,
water, or moisture from entering the product. Do not damage the rubber
[packing] as this may allow dust, water, or moisture to enter your product
and cause damage.
NOTE Failure to follow the provided instructions may invalidate your device’s limited warranty.
Driving
Check the laws and regulations on the use of wireless phones in the areas
where you drive and always obey them. Also, if using your phone while
driving, please observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving
conditions or the law require it.
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10 Driver Safety Tips
Your wireless phone gives you the powerful ability to communicate by voice
almost anywhere, anytime. An important responsibility accompanies the
benefits of wireless phones, one that every user must uphold.
When operating a car, driving is your first responsibility. When using your
wireless phone behind the wheel of a car, practice good common sense
and remember the following tips:
1. Get to know your wireless phone and its features such as speed dial and
redial. Carefully read your instruction manual and learn to take advantage
of valuable features most phones offer, including automatic redial and
memory. Also, work to memorize the phone keypad so you can use the
speed dial function without taking your attention off the road.
2. When available, use a hands-free device. A number of hands-free
wireless phone accessories are readily available today. Whether you
choose an installed mounted device for your wireless phone or a speaker
phone accessory, take advantage of these devices if available to you.
3. Make sure you place your wireless phone within easy reach and where
you can reach it without removing your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voicemail
answer it for you.
4. Suspend conversations during hazardous driving conditions or situations.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are
reading an address book or business card, or writing a “to-do” list while
driving a car, you are not watching where you are going. It is common
sense. Do not get caught in a dangerous situation because you are
reading or writing and not paying attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic; if possible, place calls when you are
not moving or before pulling into traffic. Try to plan your calls before you
begin your trip or attempt to coincide your calls with times you may be
stopped at a stop sign, red light, or otherwise stationary. But if you need
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to dial while driving, follow this simple tip -- dial only a few numbers,
check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
8. Use your wireless phone to call for help. Your wireless phone is one of
the greatest tools you can own to protect yourself and your family in
dangerous situations -- with your phone at your side, help is only three
numbers away. Dial 911 or other local emergency number in the case of
fire, traffic accident, road hazard, or medical emergency. Remember, it’s
a free call on your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan” in
your community. If you see an auto accident, crime in progress or other
serious emergency where lives are in danger, call 911 or other local
emergency number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where no one appears
injured or a vehicle you know to be stolen, call roadside assistance or
other special non-emergency wireless number
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdiction’s local laws or other regulations regarding such
use. Such laws or other regulations may prohibit or otherwise restrict the
manner in which a driver may use his or her phone while operating a
vehicle.
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Cautions
The user interface of Google apps (Google Search, Google Maps,
Navigation, etc.) can vary depending on its software version.
Locations are inaccurate when GPS and Wi-Fi are not set.
With the Android operating system, some available Play Store apps only
operate correctly with phones that have a specific screen resolution.
Please be advised that some of the apps on Play Store may not be
available for your phone due to an LCD resolution requirement that
doesn't match your phone. In addition, please be aware that third party
apps with programming defects may cause issues with your phone,
including lock ups and resets.
All of the phone's contents, including content which you create or
download, will be deleted after a Factory Reset.
Use your phone in temperatures between 0ºC and 40ºC, if possible.
Exposing your phone to extremely low or high temperatures may result
in damage, malfunction, or even explosion.
There is risk of explosion if the battery is replaced with an incorrect type.
Dispose of used batteries according to the manufacturer’s instructions.
Please recycle when possible. Don't dispose as household waste.
Wi-Fi (WLAN)
This equipment may be operated in all European countries.
The 5150 - 5350 MHz band is restricted to indoor use only.
To prevent possible hearing damage, don’t listen at high
volume levels for long periods.
Excessive sound pressure from earphones and headphones can cause
hearing loss.
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DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LGVS988 product is in
compliance with the essential requirements and other relevant provisions
of Directive 2014/53/EU. A copy of the Declaration of Conformity can be
found at http://www.lg.com/global/declaration
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This mobile phone model LGVS988 has been designed to comply with
applicable safety requirements for exposure to radio waves. These
requirements are based on scientific guidelines that include safety margins
designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines employ a unit of measurement
known as the Specific Absorption Rate (SAR). Tests for SAR are
conducted using standardized methods with the phone transmitting at
its highest certified power level in all used frequency bands.
While there may be differences between the SAR levels of various LG
phone models, they're all designed to meet the relevant guidelines for
exposure to radio waves.
The SAR limit recommended by the International Commission on
Non-Ionizing Radiation Protection (ICNIRP) is 2 W/kg averaged over 10g
of tissue.
The highest SAR value for this model phone tested for use at the ear is
0.374 W/Kg (10g) and when worn on the body is 1.460 W/kg (10g).
This device meets RF exposure guidelines when used either in the
normal use position against the ear or when positioned at least 0.5 cm
away from the body. When a carry case, belt clip or holder is used for
bodyworn operation, it shouldn't contain metal and should position the
product at least 0.5 cm away from your body. In order to transmit data
files or messages, this device requires a quality connection to the
network. In some cases, transmission of data files or messages may be
delayed until such a connection is available. Ensure the above separation
distance instructions are followed until the transmission is completed.
187
Specifications
Dolby Audio
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio,
and the double-D symbol are trademarks of Dolby Laboratories.
Reproduced with permission of Yahoo. © 2015 Yahoo. YAHOO! and the
YAHOO! logo are registered trademarks of Yahoo.
Dolby Vision
Dolby, Dolby Vision, and the double-D symbol are trademarks of Dolby
Laboratories. Manufactured under license from Dolby Laboratories.
Confidential unpublished works.
Copyright © 2013-2015 Dolby Laboratories. All rights reserved.
Dolby Vision supports 4 modes for the best experience.
• Cinematic: Stays closest to cinema, best in dark environments
• Bright: Offers the best video quality in brighter environments
• Standard: Balances power saving and video quality
• Vivid: Boosts brightness and colors for a bolder picture
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost
of media, shipping, and handling) upon email request to opensource@lge.
com.
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Specifications
188
Trademarks
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG
logo are registered trademarks of LG Group and its related entities.
• Google and the Google Logo are registered trademarks of Google Inc.
Google Play and Android are trademarks of Google Inc.
Regulatory Information (FCC ID number, etc.)
For regulatory details, go to Settings > System > Regulatory & safety.
189
FAQ
Please check to see if any issues you’ve encountered with your phone are
described in this section, before taking the phone in for service or calling a
service representative.
CATEGORY SUB-CATEGORY QUESTION ANSWER
Bluetooth
Bluetooth
Devices
What are the
functions
available via
Bluetooth?
Stereo/Mono Headset, and Car Kit are
available. When your phone is
connected to another phone via
Bluetooth, you can receive Contacts
data. You can share data with other
Bluetooth devices when you run a
corresponding app.
Data Contacts Backup
How can I back
up Contacts?
The Contacts data can be synchronized
between your phone and Gmail™.
Data Synchronization
Is it possible to
set up
one-way-sync
with Gmail?
Only two-way synchronization is
available.
Data Synchronization
Is it possible to
synchronize all of
the Email
folders?
All of your Email folders are
synchronized. From the Email app, tap
Email Menu then tap the desired
folder or Show all folders to view all
available folders.
Google™
Service
Gmail Log-In
Should I have to
log into Gmail
whenever I want
to access Gmail?
Once you log into Gmail, you don’t
need to log into Gmail again.
Google
Service
Google Account
Is it possible to
filter emails?
No, email filtering is not supported via
the phone.
Phone
Function
YouTube™
Is it possible to
play YouTube
videos?
Yes, YouTube videos are supported but
may have to be viewed through the
YouTube app (instead of the Chrome
app).
FAQ
190
CATEGORY SUB-CATEGORY QUESTION ANSWER
Phone
Function
Email
What happens
when I access
another app
while writing an
email?
Your email is automatically saved as a
draft when you access another app.
It's still displayed when you return to
Email, until you close the Email app.
When you open the Email app again,
from your Inbox, tap
Email Menu >
Drafts to access it.
Phone
Function
Ringtone
Is there a file size
limitation for
when I want to
use an .MP3 file
as a ringtone?
There's no file size limitation.
Phone
Function
Navigation
Is it possible to
install another
navigation app on
my phone?
Any app that's available on Play Store
and is compatible with the hardware
can be installed and used.
Phone
Function
Synchronization
Is it possible to
synchronize my
contacts from all
of my email
accounts?
Only Gmail and MS Exchange server
(Company Email Server) contacts can
be synchronized.
Phone
Function
Wait and Pause
Why don't my
phone numbers
with Wait and
Pause work?
If you transferred a contact with the
Wait and Pause functions saved into
the number, you'll need to re-save
each number to use these features.
To re-save numbers with Wait and
Pause
1. From the Home screen, tap
Phone and select the Dial tab.
2. Dial the number, then tap
Options.
3. Tap Add 2-sec pause or Add wait,
enter the remaining numbers, then
tap Update contact to save the
number for the Contact.
FAQ
191
CATEGORY SUB-CATEGORY QUESTION ANSWER
Phone
Function
Security
What are the
phone’s security
functions?
You can set the phone to require the
entry of an unlock sequence (Knock
Code, pattern, PIN, or password)
before the phone can be accessed or
used.
As an added anti-theft measure, add
your Google Account on your phone
which will embed it in the setup
process. If a factory reset is
performed, your phone will not finish
the setup process until your
embedded Google Account and
password are entered again. Don't
forget your Google Account
information because if you can't
provide it after a factory reset, you
won't be able to use your phone at all.
Phone
Function
Unlock Pattern
How do I create
the unlock
Pattern?
1.
From the Home screen, swipe left, if
necessary, and tap
Settings.
2. Tap Lock screen.
3. Tap Select screen lock.
4. Tap Pattern. The first time you do
this, a short tutorial about creating
an unlock pattern appears.
5. Set up by drawing your pattern
once, tap NEXT, draw it again, then
tap CONFIRM.
FAQ
192
CATEGORY SUB-CATEGORY QUESTION ANSWER
Phone
Function
Speed Dial
Is Speed Dialing
supported?
Yes. You can set Speed Dials as well as
save a contact directly on your Home
screen.
To set a Speed Dial:
1. Open the Contacts app.
2. Tap Options > Speed dial.
3. Tap the speed dial location and
select the desired contact.
To set a Direct Dial shortcut to your
Home screen:
1. Touch and hold an empty area on
your Home screen, then tap
Widgets > Contacts.
2. Touch and hold the Direct dial, then
drag it where you want it placed.
3. Tap the contact in your Contacts list.
Phone
Function
Memory
Will I know when
my memory is
full?
Yes, you'll receive a notification.
Phone
Function
Language
Support
Is it possible to
change the
language?
The phone has multi-lingual
capabilities.
To change the language:
1. From the Home screen, swipe left, if
necessary > tap Settings.
2. Tap Language & input > Language.
3. Tap the desired language.
NOTE To set multiple languages for
your on-screen keyboard, from the
Language & input screen, tap LG
Keyboard, tap Select languages, then
checkmark the languages you want to
be able to type.
Phone
Function
Language
Support
Which languages
are supported
when using Play
Store?
The Play Store app supports English
and Spanish. Third party apps may not
support all languages.
FAQ
193
CATEGORY SUB-CATEGORY QUESTION ANSWER
Phone
Function
VPN
How do I set up
a VPN?
VPN access configuration is different
according to each company. To
configure VPN access from your
phone, you must obtain the details
from your company’s network
administrator.
Phone
Function
Screen Time Out
My screen turns
off after only 30
seconds. How
can I change the
amount of time
for the backlight
to turn off?
1. From the Home screen, swipe left, if
necessary > tap Settings.
2. Tap Display > Screen timeout.
3. Tap the preferred screen backlight
timeout time.
Phone
Function
Wi-Fi and 4G
When Wi-Fi and
4G are both
available, which
service will my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there will be no
notification when your phone switches
from one to the other.
To know which data connection is
being used, check the
4G or
Wi-Fi in the Status Bar at the top of
your screen.
Phone
Function
Home Screen
Is it possible to
remove an app
from the Home
screen?
No. Apps can't be removed from the
Home screen, but you can uninstall
apps that you've downloaded to your
phone to remove them. Just touch and
hold the downloaded app icon until the
Uninstall bar appears at the top of the
screen. Then, without lifting your
finger, drag the icon to the Remove
bar, then lift your finger.
FAQ
194
CATEGORY SUB-CATEGORY QUESTION ANSWER
Phone
Function
Application
I downloaded an
app and it causes
a lot of errors.
How do I remove
it?
1. From the Home screen, swipe left, if
necessary > tap Settings.
2. Tap Application manager.
3. Tap the app > Uninstall.
NOTE You can also touch and hold the
app, then drag it to the Uninstall bar at
the top of the screen.
Phone
Function
Ringtones
Can I use music
files for my
ringtones?
Yes. After saving a music file as a
ringtone, you can use it anywhere you
can set ringtones as an alert.
To save a music file as a ringtone:
Touch and hold a song in a library list.
In the context menu that opens, tap
Phone ringtone. The added ringtone
becomes your default ringtone.
NOTE If you tap Caller ringtones
instead, you can set the selected song
for a specific contact.
Phone
Function
Alarm
Will my alarm be
audible or will it
go off if the
phone is turned
off?
No, that functionality isn't supported.
Phone
Function
Alarm
If my ringer
volume is set to
Off or Vibrate,
will I hear my
alarm?
Your alarm is programmed to be
audible even in these scenarios.
Recovery
Solution
Power Reset
The phone is
locked-up and
does not
function. How
can I reset it?
In the case of a malfunction or lock up
error, press and hold the Volume Down
button and the Power/Lock button at
same time for about 11 seconds until
the device resets.
195
LIMITED WARRANTY - USA
Limited Warranty – USA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG (as defined
hereinafter in the Definitions) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT
OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Should your LG Mobile Phone (“Product”) fail due to a defect in materials
or workmanship under normal and proper use, during the warranty period
set forth below, LG will, at its option, repair or replace the Product. This
limited warranty is valid only to the original retail purchaser of the Product
and applies only when purchased and used within the United States
including U.S. Territories.
Warranty Period Scope of Warranty
Twelve (12) months from date of
original retail purchase (or absent valid
proof of purchase, fifteen (15) months
from manufacture date)
Parts and Labor (internal/ functional
parts only)
Replacement products and parts are warranted for the remaining portion
of the original warranty period or ninety (90) days, whichever is greater.
Replacement products and parts may be new, reconditioned,
refurbished, or otherwise factory remanufactured.
Replaced Products and parts will become the property of LG.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO
THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
LIMITED WARRANTY - USA
196
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND
REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER
DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE
PRICE PAID BY YOU FOR THE PRODUCT. Some states do not allow the
exclusion or limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts, so the above
exclusions or limitations may not apply to you. This limited warranty
gives you specific legal rights and you may also have other rights that
vary from state to state.
HOW SERVICE IS HANDLED:
The original sales receipt specifying the Product and date of purchase is
required to obtain warranty service.
LG will not re-install or back-up any data, applications, or software that you
have added to your Product. It is therefore recommended that you back-up
any such data or information prior to sending the Product to LG to avoid
permanent loss of such information
You shall bear the cost of shipping the Product to LG Customer Service. LG
shall bear the cost of shipping the Product back to you after completion of
service under this limited warranty.
THIS LIMITED WARRANTY DOES NOT COVER:
(1) Damage or defects of the Product resulting from use of the Product in
other than its normal and customary manner.
(2) Damage or defects of the Product resulting from abnormal use,
abnormal conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications/connection/repair, misuse,
neglect, abuse, accident, alteration, improper installation, or other acts
which are not the fault of LG, including damage or defects of the
Product caused by shipping, blown fuses, spills of food or liquid.
(3) Damage or defects of the Product caused by transportation and/or
handling, including scratches, dents, chips, and/or other damage to the
finish of your Product including the external housing and cosmetic parts,
LIMITED WARRANTY - USA
197
unless such damage results from defects in materials or workmanship
and is reported within one (1) week of delivery (Call: 1-800-793-8896).
(4) Damage or defects to antennas unless caused directly by defects in
material or workmanship.
(5) Damage or defects of the Product resulting from operating the Product
contrary to the instructions outlined in the Product owner’s manual.
(6) That LG Customer Service was not notified by you of the alleged defect
or malfunction of the Product during the applicable limited warranty
period.
(7) Products with original serial numbers that have been removed, altered,
or cannot be readily determined.
(8) Damage or defects of the Product or missing items to any Product sold
“As Is”, “With all Faults” or similar disclaimer.
(9) Damage or defect of the Product caused by the use of accessories,
parts, consumable cleaning products, or service not provided or
approved by LG.
(10) All plastic surfaces and all other externally exposed parts that are
scratched or damaged.
(11) Products operated outside published maximum ratings.
(12) Replacement of any consumable parts (such as fuses).
The cost of repair or replacement under the above excluded
circumstances shall be borne by you.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL
INFORMATION:
Call 1-800-793-8896 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville,
AL 35813 ATTN: CIC – Mobile Handsets
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for procedures for obtaining warranty service.
LIMITED WARRANTY - USA
198
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL
BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY
TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean
LG Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and
affiliates, and each of their officers, directors, employees, agents,
beneficiaries, predecessors in interest, successors, assigns and suppliers;
references to “dispute” or “claim” shall include any dispute, claim or
controversy of any kind whatsoever (whether based in contract, tort,
statute, regulation, ordinance, fraud, misrepresentation or any other legal
or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance
of initiating the arbitration by sending a letter to LG at LG Electronics
U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave,
Englewood Cliffs 07632. You and LG agree to engage in good faith
discussions in an attempt to amicably resolve your claim. The notice must
provide your name, address, and telephone number; identify the product
that is the subject of the claim; and describe the nature of the claim and
the relief being sought. If you and LG are unable to resolve the dispute
within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice
to LG, you and LG agree to resolve any claims between us only by
binding arbitration on an individual basis, unless you opt out as provided
below. Any dispute between you and LG shall not be combined or
consolidated with a dispute involving any other person’s or entity’s
product or claim. More specifically, without limitation of the foregoing,
LIMITED WARRANTY - USA
199
any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that
small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either
you or LG must make a written demand for arbitration. The arbitration
will be administered by the American Arbitration Association (“AAA”) and
will be conducted before a single arbitrator under the AAA’s Consumer
Arbitration Rules that are in effect at the time the arbitration is initiated
(referred to as the “AAA Rules”) and under the procedures set forth in
this section. The AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for
arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written
demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department-
Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section,
the rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues
are for the arbitrator to decide, except that issues relating to the scope
and enforceability of the arbitration provision and to the arbitrability of
the dispute are for the court to decide. The arbitrator is bound by the
terms of this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by
the AAA Rules. Except as otherwise provided for herein, LG will pay all
LIMITED WARRANTY - USA
200
AAA filing, administration and arbitrator fees for any arbitration initiated
in accordance with the AAA Rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses
as long as they are reasonable, by considering factors including, but not
limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’
fees and expenses, an arbitrator can award them to the same extent
that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an
improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees
will be governed by the AAA Rules. In such a situation, you agree to
reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as
otherwise provided for, LG waives any rights it may have to seek
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may
choose to have the arbitration conducted solely on the basis of (1)
documents submitted to the arbitrator, (2) through a telephonic hearing,
or (3) by an in-person hearing as established by the AAA Rules. If your
claim exceeds $25,000, the right to a hearing will be determined by the
AAA Rules. Any in-person arbitration hearings will be held at a location
within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an
arbitration proceeding. To opt out, you must send notice to LG no later
than 30 calendar days from the date of the first consumer purchaser’s
purchase of the product by either: (i) sending an e-mail to optout@lge.
com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-
2973. You must include in the opt out e-mail or provide by telephone: (a)
your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the
LIMITED WARRANTY - USA
201
IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or
Serial Number can be found (i) on the product box; (ii) on a label on the
back of the product beneath the battery, if the battery is removable; or
(iii) from the settings menu via the following path: Settings > About
phone > Status).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting
out of this dispute resolution procedure will not affect the coverage of
the Limited Warranty in any way, and you will continue to enjoy the full
benefits of the Limited Warranty. If you keep this product and do not opt
out, then you accept all terms and conditions of the arbitration provision
described above.
