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13
Troubleshooting
PROBLEM PROBABLE CAUSE/SOLUTION
Motor appears to stall
when juicing.
• The juicing action may be too vigorous. Try slower juicing action by pushing the food pusher down more
slowly. Refer to page 6, Step 3 or press REVERSE button to dislodge food.
Excess pulp building up
in the micro-mesh
strainer.
• Juicer never taken apart and cleaned.
• Too much food juiced before cleaning with brush.
• Unplug. Remove strainer and clean mesh walls with a fine brush. This will remove excess fiber buildup
which could be inhibiting the juice flow.
Pulp is too wet and
insufficient juice is
produced.
• Try a slower juicing action.
• Unplug. Remove strainer and clean mesh walls with a fine brush. This will remove excess fiber buildup
which could be inhibiting the juice flow.
Juice sprays out of spout. • Try a slower juicing action by pushing the food pusher down more slowly. Refer to page 6, Step 3.
Juice drips out of spout
immediately after juicing.
• With motor ON, raise and lower food pusher in feed chute several times. The action forces remaining pulp
and juice out of the strainer.
Food won’t move in food
chute.
• Food is stuck in the juicer chute. Press REVERSE button to allow food to move in juicer chute.
Juicer will not work. • Juicer has been operating for 30 minutes or more. Press ON button to reset and begin juicing.
840243102 ENv01.indd 13840243102 ENv01.indd 13 11/18/14 4:36 PM11/18/14 4:36 PM
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