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Before you call for service…
16
Problem Possible Causes What To Do
Small amount of water Inadequate load size for steam ,IXVLQJWKHSteam Dewrinkle cycle, manually reduce
on floor in front of dryer F\FOHVHOHFWHGH[FHVVVWHDP time. If using the Steam Refresh cycle, add more
condenses inside cabinet and garments to the load.
leaks out
Water on floor in back Loose water hose connection to 7LJKWHQFRQQHFWLRQ
of dryer valve
Hose missing rubber washer at ,QVWDOOUXEEHUZDVKHUSURYLGHGZLWKKRVH
connection with valve
Water drips from door Steam condenses on inner door 7KLVLVQRUPDO
when opened after
a Steam Cycle
Cannot see steam at Steam released at different 7KLVLVQRUPDO
beginning of cycle time in cycle
Cannot see steam at any The steam nozzle might be &DOO800.GE.CARES to order nozzle replacement kit WE25M71
time during the cycle clogged with debris from your or to request a service technician to replace this for you.
water supply
Garments still wrinkled Too many garments /RDGIHZHUJDUPHQWVPDQXDOO\LQFUHDVHWLPH
after steam cycle
Garments are wet after Lint filter not clean &OHDQOLQWILOWHU
Steam cycle
Load is children/infant garments 8VHWKHSteam Refresh cycle.
No numbers displayed Dryer is continuously 7KLVLVQRUPDO:KHQWKHGU\HUVHQVHVDORZOHYHORI
during cycle, only lights monitoring the amount of moisture in the load, the dryer will display the dry time
moisture in the clothes remaining.
Time Remaining The estimated time may change 7KLVLVQRUPDO
jumped to a when a smaller load than usual
lower number is drying
Dryer is running but The Extended Tumble option/ 7KLVLVQRUPDO'XULQJExtended Tumble option/Steam Refresh
00 is displayed in Steam Refresh cycle was chosen cycle, the time remaining is not displayed. The extended
Time Remaining tumble option lasts approximately 60 minutes.
Clothes are still wet The door was opened mid-cycle. $GU\F\FOHPXVWEHUHVHOHFWHGHDFKWLPHDQHZORDG
and dryer shuts off The load was then removed from is put in.
after a short time the dryer and a new load put in
without selecting a new cycle
Small load :KHQGU\LQJLWHPVRUOHVVFKRRVHSpeed Dry or Timed Dry.
Load was already dry except &KRRVHSpeed Dry or Timed Dry to dry damp collars
for collars and waistbands and waistbands. In the future, when drying a load with
collars and waistbands, choose More Dry.
Dryer is not level 0RYHGU\HUWRDQHYHQIORRUVSDFHRUDGMXVWOHYHOLQJOHJV
as necessary until even.
Dryer turns off Very small load (such as one item) 8VHWKHTimed Dry cycle option, select the desired dry time.
is not activating the dry sensor
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