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18
JENNAIR
®
REFRIGERATION
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide, or visit http://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized JennAir Service Providers. In the U.S. and Canada, direct all requests for warranty
service to:
JennAir Customer eXperience Center
1-800-JENNAIR (1-800-536-6247)
If outside the 50 United States or Canada, contact your authorized JennAir dealer to determine whether another warranty applies.
TEN YEAR LIMITED WARRANTY
WHAT IS COVERED WHAT IS NOT COVERED
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is installed,
operated and maintained according to instructions attached to or furnished with the
product, JennAir brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter
“JennAir”) will pay for Factory Specied Replacement Parts and repair labor to
correct defects in materials or workmanship that existed when this major appliance
was purchased, or at its sole discretion replace the product. In the event of product
replacement, your appliance will be warranted for the remaining term of the original
unit's warranty period.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY LINER
AND SEALED REFRIGERATION SYSTEM
In the second through fth years from the date of purchase, when this major
appliance is installed, operated and maintained according to the instructions
attached to or furnished with the product, JennAir brand will pay for factory specied
replacement parts and repair labor for the following components to correct
non-cosmetic defects in materials and workmanship in this part that prevent function
of the refrigerator and that existed when this major appliance was purchased:
■ Refrigerator/freezer cavity liner if the part cracks due to defective materials or
workmanship.
■ Sealed Refrigeration system (includes compressor, evaporator, condenser, dryer
and connecting tubing).
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY (SEALED
REFRIGERATION SYSTEM ONLY - LABOR NOT INCLUDED)
In the sixth through tenth year from the date of purchase, when this major appliance is
installed, operated and maintained according to instructions attached to or furnished
with the product, JennAir brand will pay for factory specied replacement parts for
the following components to correct defects in materials or workmanship in the
sealed refrigeration system (includes compressor, evaporator, condenser, dryer and
connecting tubing) that existed when this major appliance was purchased.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL
BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a
JennAir designated service company. This limited warranty is valid only in the United
States or Canada and applies only when the major appliance is used in the country
in which it was purchased. This limited warranty is effective from the date of original
consumer purchase. Proof of original purchase date is required to obtain service
under this limited warranty.
1. Commercial, non-residential or multiple-family use, or
use inconsistent with published user, operator or
installation instructions.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or
installation, installation not in accordance with electrical
or plumbing codes or correction of household electrical
or plumbing (i.e. house wiring, fuses or water inlet
hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water
lters, preservation solutions, etc.).
5. Damage from accident, misuse, abuse, re, oods, acts
of God or use with products not approved by JennAir.
6. Repairs to parts or systems to correct product damage
or defects caused by unauthorized service, alteration or
modication of the appliance.
7. Cosmetic damage including scratches, dents, chips, and
other damage to appliance nishes unless such damage
results from defects in materials and workmanship and
is reported to JennAir within 30 days.
8. Discoloration, rust or oxidation of surfaces resulting
from caustic or corrosive environments including but
not limited to high salt concentrations, high moisture or
humidity or exposure to chemicals.
9. Food or medicine loss due to product failure.
10. Pick-up or delivery. This product is intended for in-home
repair.
11. Travel or transportation expenses for service in remote
locations where an authorized JennAir servicer is not
available.
12. Removal or reinstallation of inaccessible appliances
or built-in xtures (i.e. trim, decorative panels, ooring,
cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the
product.
13. Service or parts for appliances with original model/serial
numbers removed, altered or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO TEN YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives you specic
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
JennAir makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask JennAir or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENNAIR
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you
also may have other rights that vary from state to state or province to province.
12/14
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