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TROUBLESHOOTING GUIDE
If the hob will not operate correctly, before calling the After-Sales Service, refer to the Troubleshooting Guide to determine
the problem.
1. The burner fails to ignite or the flame is not even
Check that:
• The gas or electrical supplies are not shut off and especially that the gas supply tap is open.
• The gas cylinder (liquid gas) is not empty.
• The burner openings are not clogged.
• The plug end is not dirty.
• All the burner parts have been positioned correctly.
• There are no draughts near the hob.
2. The burner does not stay lit
Check that:
• When lighting the burner, the knob has been pressed for enough time to activate the protection device.
• The burner openings are not clogged near the thermocouple.
• The end of the safety device is not dirty.
• The minimum gas setting is correct (see relevant paragraph).
3. The containers are not stable
Check that:
• The bottom of the container is perfectly flat
• The container is centered on the burner.
• The grids have not been exchanged or positioned incorrectly.
If after the above checks the fault still occurs, get in touch with the nearest After Sales Service.
CLEANING THE HOB SURFACE
• All the enamelled and glass parts should be cleaned with warm water and neutral solution.
• Stainless steel surfaces may be stained by calcareous water or aggressive detergents if left in contact for too long.
Any food spills (water, sauce, coffee, etc.) should be wiped away before they dry.
• Clean with warm water and neutral detergent, and then dry with a soft cloth or chamois. Remove baked-on dirt with
specific cleaners for stainless steel surfaces.
NOTE: clean stainless steel only with soft cloth or sponge.
• Do not use abrasive or corrosive products, chlorine-based cleaners or pan scourers.
• Do not use steam cleaning appliances.
• Do not use flammable products.
• Do not leave acid or alkaline substances, such as vinegar, mustard, salt, sugar or lemon juice on the hob.
• Small scratches on black burners could be noticed after use and cleaning, or either since the beginning as a natural effect
of the product transportation and may be due to their friction with burner caps. These scratches though do not impact
product quality neither its performances. We recommend to handle and place burner caps avoiding to twist them in
order to minimize esthetical potential scratches.
• Clean black burners following recommendations indicated in CLEANING THE HOB PARTS section.
If you have a IXELIUM hob, observe the following cleaning recommendations:
• Use a soft cloth (microfibre is best) dampened with water or with everyday glass cleaning detergent.
• Do not use paper kitchen towel, which can leave traces of streaks on the hob.
CLEANING THE HOB PARTS
• Grids, burner caps and burners can be removed to be cleaned.
• Handle black burners carefully. Do not use abrasive sponge neither corrosive detergents when cleaning black burners.
• Clean them by hand with warm water and non-abrasive detergent, removing any food residues and checking that none
of the burner openings is clogged.
•Rinse and dry.
• After cleaning black burners, changes in appearance can be noticed in the uncoated bottom surface of the burners or
either, after several cleaning cycles, on the black coated surface. These esthetical changing though do not impact
product quality neither its performances.
• Refit burners and burner caps correctly in the respective housings.
• When replacing the grids, make sure that the panstand area is aligned with the burner.
• Models equipped with electrical ignition plugs and safety device require thorough cleaning of the plug end in order to
ensure correct operation. Check these items frequently, and if necessary, clean them with a damp cloth. Any baked-on
food should be removed with a toothpick or needle.
NOTE: to avoid damaging the electric ignition device, do not use it when the burners are not in their housing.
• This appliance meets the eco design requirements of european regulation N. 66/2014, in conformity to the european
standard EN 30-2-1.
Disposal of packing material
The packing material is 100% recyclable and is marked with the recycle symbol ( ). The various parts of the packing must
therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.
Scrapping the product
- This appliance is marked in compliance with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment
(WEEE).
- By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
- The symbol on the product or on the accompanying documentation indicates that it should not be treated as
domestic waste but must be taken to an appropriate collection centre for the recycling of electrical and electronic
equipment.
Symbols
Tap closed
Maximum flame
Minimum flame
WARNING
Disconnect power before servicing.
ECO DESIGN DECLARATION
SAFEGUARDING THE ENVIRONMENT
PRODUCT DESCRIPTION
1. Removable panstand grids
2. Auxiliary burner
3. Semi-rapid burner
4. Semi-rapid burner
5. 2 ring burner
6. Auxiliary burner control knob
7. Semi-rapid burner control knob
8. Semi-rapid burner control knob
9. 2 ring burner control knob
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