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15
Before You Call
CONCERN POTENTIAL CAUSE COMMON SOLUTION
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms on
inside walls.
• Weather is hot
and humid.
• Door may not be
seating properly.
• Door is opened too
often or too long.
• The rate of frost buildup and internal
sweating increases. This is normal.
• See “DOOR PROBLEMS” in Before
You Call.
• Open door less often.
WATER/MOISTURE/FROST OUTSIDE APPLIANCE
Moisture forms on
outside of walls.
• Door may not be
seating properly,
causing cold air from
inside to meet warm
air from outside.
• See “DOOR PROBLEMS” in Before
You Call.
ODOR IN APPLIANCE
Odor in appliance • Interior needs to
be cleaned.
• Foods with strong odors
are in the appliance.
• Clean interior with sponge, warm
water, and baking soda.
• Cover the food tightly.
DOOR PROBLEMS
Door will not close. • Appliance is not
level. It rocks on the
oor when it is
moved slightly.
• Floor is uneven or
weak. Appliance
rocks on oor when
it is moved slightly.
• This condition can force the cabinet
out of square and misalign the door.
Refer to “Leveling” in First Steps.
• Level the oor by using wood or
metal shims under the appliance or
brace oor supporting the appliance.
LIGHTING PROBLEMS
Interior light bulb is
not on.
• No electric current is
reaching the appliance.
• Control is in Sabath
mode (Sb is dis-
played on control)
• See “Appliance does not run” in
“APPLIANCE OPERATION”.
• Press and hold “options” and “
^
”
buttons for 5 seconds.
Power on light is not
on.
• LED may be burned out.
• No electric current
is reaching the
appliance.
• The door has been
left open for more
than 5 minutes.
• Contact a qualied service dealer.
• See “Appliance does not run” in “AP-
PLIANCE OPERATION”.
• Close the door.
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