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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
m Suggestions For Obtaining Service For
Your Vehicle ..........................398
▫ Prepare For The Appointment ............398
▫ Prepare A List ........................398
▫ Be Reasonable With Requests .............398
m If You Need Assistance ...................398
m Warranty Information (U.S. Vehicles Only) .....401
m Mopart Parts .........................401
m Reporting Safety Defects ..................402
▫ In Canada ..........................402
m Publication Order Forms ..................403
m Department Of Transportation Uniform Tire
Quality Grades ........................404
▫ Treadwear ..........................404
▫ Traction Grades ......................404
▫ Temperature Grades ...................405
9
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