USE & CARE GUIDE FRONT LOAD WASHER

A. DRAIN HOSE
The washer has a flexible drain hose to carry water from the washer to the stand pipe of your home. You will hear water flowing into your stand pipe. This is a normal part of the operation of the washer.
B. WATER VALVES/DISPENSER
As water enters the dispenser system, it is common to hear a water flowing sound. This normal sound will vary slightly based on the water pressure in your home.
C. DOOR LOCK
Your washer is equipped with a door lock with an electric solenoid. There will be a clicking sound as the washer door is being locked or unlocked.
D. DRAIN PUMP
Your washer is equipped with a high velocity drain pump. It is normal to hear humming and gurgling sounds as water is pumped from the washer. Both of these sounds are normal and indicate that your pump is functioning correctly.
E. HIGH SPEED MOTOR
A powerful motor is used to drive the drum to high spin speeds to extract water from your load. You will hear a sound associated with these higher spin speeds. This sound is normal and will vary slightly as the spin speed varies with load size and cycle selected

1. Sort laundry into loads that can be washed together.

• Sort items by recommended cycle and water temperature.
• Separate white, light and colorfast items from dark and non-colorfast items.
• Separate items that shed lint from items that attract lint. Casual, synthetic, knit, and corduroy items will pick up lint from towels, rugs, and chenille bedspreads.
• Separate heavily soiled items from lightly soiled items.
• Separate lacy, sheer, loosely knit, or delicate items from durable items.
• Do not machine wash items containing fiberglass. Small particles of fiberglass left in the drum may transfer to fabrics in other loads and cause skin irritation.
2. Prepare items for washing.
• Empty pockets.

• Brush off lint and dirt. Shake out rugs and beach towels.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trims and ornaments.
• Mend rips and tears to prevent further damage during washing.
• Turn knit items inside out to prevent pilling.
• Place delicate and small items such as bras, hosiery and baby socks in a mesh bag.

3. Pretreat stains and heavy soil.
• See Stain Removal Guide in this guide for safe, successful stain removal instructions.

4. Add laundry load to washer.

• Combine large and small items in a load.
• Load large items first. Large items should not be more than half the total wash load.
Make sure that no items stay between the seal and the door. There is a risk of water leakage or damage to the load.

• Washing single items such as a sweater, towel or jeans is inefficient and may cause an out-of-balance load. Add 1 or 2 similar items to help balance the load.
• The washer can be fully loaded, but the items should not be tightly packed. The door should close easily
5. Add laundry products to the dispenser.
Mainwash 
Mainwash - Liquid Detergent 
Mainwash - Powder Detergent 

Other Wash Products
Color-safe bleach, water conditioner, detergent booster and enzyme products may be added with the detergent. Put liquid products with liquid detergent in the mainwash (liquid) chamber or powder products with powder detergent in the mainwash (powder) chamber
Prewash 
Liquid Chlorine Bleach
Liquid Fabric Softener 

6. Select the appropriate cycle and settings for the load.
7. Start the washer.

Press the Power button to turn on the unit. Press the icon for the cycle desired and the indicator for that cycle will be illuminated.
To change the cycle once the cycle has begun, press the Power button to cancel the current cycle, press the Power button to turn on unit again, select a new cycle, and press Start again. Just pressing another cycle icon will not change the cycle.
normal
deep clean sanitize
heavy duty
casual
delicates
rinse & spin
To scroll through the steam cycles, continue to press the steam cycles icon. The selected cycle will be displayed on the text display
steam refresh
Refresh a small load of dry clothes with the perfect amount of steam. Steam alone will infuse into the dry load as it tumbles to refresh fabrics, remove odors, and release wrinkles, reducing ironing. Remove load, hang or iron as necessary.
normal with steam
casual with steam
Steam cycle for cycle for cottons and blends with a permanent press or no-iron finish.
To scroll through the specialty cycles, continue to press the specialty cycles icon. The selected cycle will be shown on the text display.
fast wash
Quickly wash a small, lightly soiled load in 22 minutes.
whites
Use this cycle for white fabrics and lightly colored clothing. Refer to fabric care label for use of liquid chlorine bleach. Hot water is recommended to ensure optimal bleach activation. For peak rinsing performance and to avoid chlorine residues on your laundry add fresh rinse to this cycle.
wool
jeans
Select this specialty cycle for washing an entire load of lightly to normally soiled denim jeans or similarly-colored cotton khakis.
clean washer
To clean and freshen the washer, perform the clean washer cycle. This maintenance cycle uses hot water and two cold rinses to remove residue that may cause odor. See “Inside Routine Cleaning (Preventive)” for detailed information about the clean washer cycle.
Appropriate wash temperature, spin speeds, soil level and options will be displayed for each cycle. The settings can be changed before the cycle is started. Make modifications according to fiber content, colorfastness and soil level. If changes are attempted after the cycle starts a signal will beep and “Not possible” will be displayed.
To change settings after the cycle starts, press Pause, adjust the setting and press Start to resume the cycle.
Wash Water Temperature
To change the preset temperature, press the temperature icon to scroll to the desired setting. A cold water rinse saves energy and reduces wrinkling.
To protect your fabrics, not all temperatures are available with every cycle. The indicator will not light if the setting is not available with that cycle.
Wash water temperatures are automatically regulated to maximize detergent effectiveness and improve washing performance. The water heater setting and its distance from the washer, water usage in other parts of the home, and seasonally low ground water temperature in some geographic areas can affect water temperature.
sanitize
This setting sanitizes heavily soiled colorfast fabrics such as towels, bedding, and children’s clothing by killing 99.9% of bacteria using wash water heated with a boost heater. Cold water is used to cool and rinse the load.
hot
Use this setting for heavily soiled white or colorfast cottons and blends. warm Use this setting for normally soiled white or colorfast cottons or blends.
cold
Some warm water will automatically blend with cold tap supply to achieve a precise cold. Use this setting for lightly soiled non-colorfast items, knits, delicates, and hand washables.
eco cold
Wash and rinse temperatures are equivalent to temperature of cold tap supply. Use this selection for fabrics and colors that are prone to dye transfer. For use with cold water detergents.
Spin Speed
Level Max, high, medium and low spin speeds are available for each cycle. The spin speed and/or duration of final spin vary from model to model and cycle to cycle. Increasing the spin speed will extract more water, decrease drying time and conserve energy. Decreasing the spin speed will reduce wrinkling.
Select low spin speed to gently spin items that should be line dried.
Use no spin to omit all intermediate spinning phases and the final spin at the end of the cycle. The load will be very wet. Remove items from the wash drum to drip dry or select a rinse & spin cycle to remove excess water at a more convenient time.
Spoil level
Adjust the wash time based on the soil level of each load. Extra heavy, heavy, medium, light, and extra light soil levels are available.
To add options, press the corresponding option’s icon to illuminate the selection desired. To delete options, press the option’s icon again and the indicator light will turn off. Not all options are available on every model. To protect your fabrics, not all options are available with every cycle. If an option is not appropriate for the cycle, the indicator will not light. Occasionally, a setting and option in the same cycle will conflict with each other, like no spin (or low spin) and eco friendly. When this happens, the eco friendly option will override any incompatible selections.
prewash
Select this option to add a short initial wash period to a cycle. Heavily soiled and stained loads will prewash for approximately 15-20 minutes. The water will drain and the load will automatically advance to the regular wash cycle.
fresh rinse
Use this option when additional rinsing is desired to remove excess dirt and detergent. It is recommended for heavily soiled loads or if household members have sensitive skin.
eco friendly
The eco friendly option reduces the amount of hot water usage and total cycle duration to to save energy. See Washer Settings Chart for compatible cycles.

My Favorites
After some time of initial usage, the washer will automatically remember the 3 most used cycles with their settings and options. To cycle through this list continue to press the My Favorites button. Press Start after your desired cycle appears.
Door Lock Indicator 
While the cycle is in progress the door lock indicator will be lit. When the indicator is lit, do not force open the door. Wait until the indicator is off.
Chime
A chime will sound at the end of the cycle when this option is selected. The signal can be turned on or off by pressing the fresh rinse and eco friendly icons at the same time.
Delay Start
Press delay start to select a wash time convenient to your schedule or during off peak energy hours. The delay time selected will be displayed and begin counting down when you select Start.
Control Lock 
To avoid having someone accidentally start or stop the washer, press prewash and fresh rinse at the same time and hold until the
indicator is lit. To unlock the controls, press prewash and fresh rinse at the same time and hold until the
indicator is no longer lit.
Status Display/Timer
The estimated total cycle time will be displayed when the cycle is selected. The time may increase if water pressure is low, oversudsing occurs or the load becomes unbalanced. The estimated remaining cycle time is displayed during the cycle.
Fresh Rinse Default
To programme your unit to perform a default fresh rinse at the end of every compatible cycle, press prewash and delay start icons simultaneously. Press fresh rinse to turn it off for any given cycle while in default fresh rinse mode. To turn default fresh rinse mode off, press prewash and delay start again til fresh rinse light turns off.
Pump Cleanout/Manual Drain
In the event the washer will not drain under its own power due to a power outage or clogged drain pump you can drain the water left in the tub manually.


To reduce the risk of fire or serious injury to persons or property, comply with the basic warnings listed below:
Adhesive tape, chewing gum, rubber cement
Baby formula, dairy products, egg
Beverages (coffee, tea, soda, juice, alcoholic beverages)
Blood
Candle wax, crayon
Chocolate
Collar or cuff soil, cosmetics
Grass
Grease, oil, tar (butter, fats, salad dressing, cooking oils, car grease, motor oils)
Ink
Mildew, scorch
Mud
Mustard, tomato
Nail polish
Paint, varnish
Perspiration
Rust, brown or yellow discoloration
Shoe polish
Tomato
Urine, vomit, mucus, feces
Wine
To help prevent odors, mold or mildew, leave the door open for a few hours after use or whenever the washer is not in use.

In the event the washer will not drain under its own power due to a power outage or clogged drain pump you can drain the water left in the drum manually.
In the event the washer will not drain under its own power due to a power outage or clogged drain pump you can drain the water left in the drum manually.
With the wash tub and drain hose drained of all water and the drain spout snapped in place, follow these directions to remove, clean, and reinsert the pump filter.

Cleaning Dispenser Drawer Area

Daily Preventive Maintenance
Inside Cleaning (Aggressive)
In cases where the clean washer cycle along with care and cleaning of rubber gasket folds isn’t done, and severe odor, mold, mildew, or residue buildup have developed, follow the below cleaning procedure to help alleviate the problem.
CLEANING PROCEDURE - Washer Drum
Ensure the wash tub is empty (or no clothes load). Open the detergent drawer and pour eight (8) cups of bleach into the detergent compartment. Select clean washer cycle as described previously in Inside Routine Cleaning (Preventive).
Upon cycle completion inspect the interior of the washer to see if the odor/residue has been eliminated. If any additional cleaning is required, repeat the above procedure. This may take several cycles depending on the severity of the odor/residue. You may observe some remaining discoloration due to the long term effects of this residue.
For especially contaminated areas visible inside the drum (including the front rubber seal), these areas might be more effectively cleaned by spraying a Bleach Cleaner on a scrub brush, soft sponge, or towel and scrubbing. If odor is still left after bleach cycle(s) and bleach cleaner, open the detergent drawer and pour one (1) pouch of TIDE® WASHING MACHINE CLEANER in detergent drawer. Select clean washer cycle and start the washer.

Outside Routine Cleaning
Winterizing Instructions
PROBLEM | POSSIBE CAUSES | SOLUTIUNS | PREVENTIVE MEASURES |
Blue stains |
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Discoloration, graying |
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Greasy, oily stains |
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Holes, tears, or snags |
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Lint |
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Pilling (Fibers ball up and cling to fabric.) |
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Residue or powder on dark items; Stiff, harsh fabrics. |
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Wrinkling |
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Yellow buildup of body soil on synthetic fabrics |
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Yellow or brown rust stains |
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Residue stains / buildup, mold or mildew stains in gasket |
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Residue stains / buildup, mold or mildew stains in dispenser drawer |
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Water in fold of flexible gasket |
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Odor |
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OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
NOISE | ||
High pitch "jet engine" noise. | A certain amount of motor whine is normal during the spin cycle. |
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Rattling and clanking noise. | Foreign objects such as coins or safety pins may be in drum or pump. | Stop washer and check drum. If noise continues after washer is restarted, objects may be in pump. Call your authorized semicer. |
Belt buckles and metal fasteners are hitting wash drum. | To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out. | |
Thumping sound. | Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. | Stop washer and redistribute wash load. |
Vibrating noise. | Washer is not resting firmly on floor. | Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details. |
Shipping bolts and foam block have not been removed during installation. | See INSTALLATION INSTRUCTIONS for removing shipping bolts and foam block. | |
Wash load unevenly distributed in drum. | Stop washer and rearrange wash load. | |
OPERATING | ||
Washer does not start. | Electrical power cord may not be plugged in or connection may be loose. | Make sure plug fits tightly in wall outlet. |
House fuse blown, circuit breaker tripped, or a power outage has occurred. | Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company. | |
Water supply faucets are not turned on. | Turn on water supply faucets. | |
Motor is overheated. Washer motor will stop if it becomes overheated. | It will automatically restart after a cool down period of up to 30 minutes (if washer has not been manually turned off). | |
Washer door is not completely closed. | Close door completely. | |
Washer won't spin. | Load is too small. | Add 1 or 2 similar items to help balance the load. |
Residue left in drum. | Heavily soiled items. | Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing |
SHOWN IN LED DISPLAY | ||
"Check the tap" | Water inlet hoses are not installed. | Install Hot and Cold water hoses and turn on Hot and Cold water supply valves. |
No or slow water fill | Water supply valves are not turned on. | Turn on Hot and Cold water supply valves. |
Water supply is not adequate in installation. | Test water pressure at another faucet in the house. Water pressure must be at least 30 psi (260 kPa). | |
Water is being used elsewhere in the house. | Avoid running water elsewhere while washer is filling. | |
Water inlet hoses are kinked. | Straighten hoses. | |
Water inlet screens are clogged. | Remove hoses and clean sediment from screens. | |
"Check drain filter" | Drain pipe blocked. | Unclog drain pipe. |
Washer experiencing drain problems during cycle | Pump filter clogged. | See Care and Cleaning for pump filter cleaning instructions. |
"Check the door" |
| Close door completely. |
Washer door is open or not closed completely |
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"Water safety alert" Washer not maintaining | Drain pipe position too low and water siphoning out drain hose. | Drain pipe height must be minimum 24" above bottom of unit. Refer to Installation Instructions for correct drain pipe installation requirements and adjust accordingly |
water level | If drain pipe height is adequate, error detected can only be resolved by calling semice technician. | Close all water supply faucets and call your authorized servicer. |
"Detergent overdosing" Too many suds detected | An excessive amount of detergent has been added, causing extra suds; additional rinsing has not corrected the issue. | Use less detergent. Verify detergent is fit for use in front load washers. Look for this symbol on the detergent label: |
WATER | ||
Water collects in folds of the bellows at the end of the cycle. | This is a result of the washing action and is part of the normal operation of the washer. |
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Water collects in bleach and fabric softener compartments. | This is a result of the siphoning action and is part of the normal operation of the washer. | Water may be removed by removing the dispenser drawer (see Care and Cleaning in this guide) and draining water into the empty drum or sink. |
Wash load too wet after spin. | Washer is overloaded. | Do not overload washer. See Operating Your Washer. |
Load is too small. | Add 1 or 2 similar items to help balance the load. | |
Load is out of balance. | Rearrange load to allow proper spinning. | |
Drain hose is kinked. | Straighten drain hose. | |
Water does not enter washer or it enters slowly . | Water supply is not adequate in area. | Check another faucet in the house. Wait until water supply and pressure increase. |
Water supply faucets are not completely open. | Fully open hot and cold faucets. | |
Water is being used elsewhere in the house. Water pressure must be at least 10 psi (70 kPa). | Avoid running water elsewhere while washer is filling. | |
Water inlet hoses are kinked. | Straighten hoses. | |
Warm or hot water is not hot enough. | Hot water heater is set too low or is a distance from washer. | Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary. |
Hot water is being used elsewhere in the house. | Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time. | |
Water in washer does not drain or drains slowly. | Drain hose is kinked or clogged. | Clean and straighten the drain hose. |
Drain hose standpipe is too tall. Maximum standpipe height is 56.5” (144 cm). | Reduce standpipe height to less than 56.5” (144 cm). See INSTALLATION INSTRUCTIONS. | |
House drain pipes are clogged. | Unclog drain pipes. Contact plumber if necessary. | |
Water leaks. | Fill hose connection is loose at faucet or washer. | Check and tighten hose connections. Ensure rubber sealing washers are installed. |
Oversudsing. | Wrong detergent. | Run rinse cycle. Use a low-sudsing, high efficiency detergent. |
Too much detergent. | Run rinse cycle. Use less detergent in future loads. | |
Incorrect wash and rinse temperatures. | Hot and cold water hoses are connected to wrong supply faucets. | Connect hot water hose to hot water faucet and cold water hose to cold water faucet. |
Water is entering washer but tub does not fill. | Drain hose standpipe is too low. Standpipe must be a minimum of 24” (61 cm) high to prevent siphoning. | Increase standpipe height to at least 24” (61 cm). See INSTALLATION INSTRUCTIONS. |