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15
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
APPLIANCE • Interior needs cleaning. See Care and Cleaning.
HAS ODOR
• Keep open box of baking soda in appliance; replace every 3 months.
DRAWER NOT • Drawer gasket is sticking or folding over. Apply petroleum jelly or
CLOSING PROPERLY paraffin wax to the face of the gasket.
• The drawer is hitting an internal component inside the appliance.
Adjust interior components to prevent interference.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Drawer left open or package holding drawer open.
APPLIANCE
MOISTURE • Too frequent or too long drawer openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into appliance when drawers
are opened.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
• Light needs replacing. Call GE Consumer Service at 1.800.444.1845
for light replacement.
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is
BOTTOM OF normal that heat be expelled in the area under the appliance.
APPLIANCE Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.
APPLIANCE • Adaptive defrost keeps compressor running during drawer openings.
NEVER SHUTS OFF This is normal. The appliance will cycle off after the drawer remains
BUT TEMPERATURES closed for 2 hours.
ARE OK
• Normal operation in extreme temperatures.
• Unit just plugged in. Allow 24 hours for the system to stabilize.
• Drawer open for too long. Allow 24 hours for the system to stabilize.
• Warm contents added to appliance. Allow 24 hours for the system
to stabilize.
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.
TEMPERATURE • Temperature may be in lockout mode. Press both + and – pads for
WILL NOT ADJUST 5 seconds to unlock the temperature.
The Problem Solver
Double-Drawer Refrigerator
ACTUAL TEMPERATURE
NOT EQUAL TO
SET TEMPERATURE
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