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TERMS AND CONDITIONS
Welcome to the GreatCall family! By subscribing to the 5Star Service, you accept, without
limitation or qualication, these terms and conditions of use. We may change these terms and
conditions from time to time with or without notice, and you agree to be bound by any such
changes.
PLEASE READ THIS DOCUMENT CAREFULLY AND KEEP A COPY OF IT IN A SAFE PLACE. IT
CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS,
AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT
CONTAINS IN THE PARAGRAPH TITLED “HOW WE WILL RESOLVE DISPUTES: ARBITRATION
AGREEMENT, CLASS ACTION WAIVER AND FORUM SELECTION CLAUSE,” AN ARBITRATION
AGREEMENT THAT WAIVES YOUR RIGHT TO A JURY TRIAL, AND A CLASS ACTION WAIVER, A
CHOICE OF LAW PROVISION, AND A FORUM SELECTION CLAUSE.
How Your 5Star Service Works
5Star system is only available in the United States. 5Star IS NOT A SUBSTITUTE FOR 9-1-1, and
in fact, if 5Star conferences in 9-1-1 emergency services on your behalf, there could be a delay
in reaching 9-1-1 emergency services. The service will only work if your account is current on
payment and if your device is charged, turned on, has network access, and the 5Star Service is
enabled. 5Star service may not be available in remote or enclosed areas. You agree that once
you enroll in 5Star service, we will be able to track your approximate location whenever your
device is turned on and that we can provide this information to third party service providers
in case of an emergency or service incident. However, we cannot guarantee that we can
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