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21
BEFORE YOU CALL
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Oven smokes excessively during
broiling.
Door is open. Door should be closed during broiling.
Meat too close to the broil burner. Reposition the rack to provide more
clearance between the meat and the broiler. Preheat broil element for quick
searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining
fatty edges to prevent curling, but do not cut into the lean.
Grid on broiler pan wrong side up. Grease does not drain into broiler pan.
Always place the grid on the broiler pan with the ribs up and the slots down to
allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the broiler
pan without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease spatters and food buildup cause excessive
smoke. Regular cleaning is necessary when broiling frequently.
Poor baking results Many factors affect baking results. See baking for hints, causes and
corrections. See Arranging Oven Racks.
If baked food items are too dark on top or bottom, allow the oven to preheat
to set temperature before placing food in oven. Make sure the proper rack
position is used when baking. Set temperature 25°F lower than recommended
time, increase the set temperature 25°F.
Self-Cleaning cycle does not
work.
Controls not set properly. Follow instructions under Oven Cleaning.
Self-cleaning cycle was interrupted. Bake time must be set 2-4 hours past the
start time. Follow steps under "To Stop or Interrupt a Self-Cleaning cycle" in
the Oven Cleaning section.
Soil not completely removed
after self-cleaning cycle is
completed
Failure to clean bottom, front top of oven, frame of oven or door area outside
oven seal. These areas are not in the self cleaning area, but get enough to
burn on residue. Clean these areas before the self-cleaning cycle started.
Burned on residue can be with a stiff nylon brush and water or a nylon
scrubber. Be careful not to damage the oven glass.
Excessive spillovers in oven. Set the self-cleaning cycle for a longer cleaning
time.
Flames inside oven or smoke
from vent.
Excessive spillovers in oven. This is normal, especially for high oven
temperatures, pie spillovers or for large amounts of grease on bottom of oven.
Wipe up excessive spillovers before starting the self-clean cycle.
Fan noise occurring after the
oven is turned off.
Some models are equipped with a cooling fan that runs during the cooking
process to cool internal electronic components. It is normal for this fan to
continue to run for an extended period of time, even when the oven is off.
Appliance is not level Poor installation. Place oven rack in center of oven and place a level on the
oven rack.
Kitchen cabinet alignment may make appliance appear not level. Be sure
cabinets are square and have sufcient room for appliance clearance.
Cannot access appliance for
service
Cabinets not square or are built in too tight to allow clearance for appliance.
Contact builder or installer to make appliance accessible.
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