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22
TROUBLESHOOTING
EN
Symptoms Reason Solution
There is no
refrigeration or
freezing.
Is the power turned off?
• Press the power button on the control
panel to turn it on.
Is there a power interruption? • Check the power of other appliances.
If the power plug unplugged from
the outlet?
• Plug the power plug in the outlet
properly.
There is poor
refrigeration or
freezing.
Is the fridge or freezer
temperature set to its warmest
setting?
• Set the fridge or freezer temperature to
'Medium'.
Is the appliance in direct sunlight,
or is it near a heat generating
object such as cooking oven or
heater?
• Check the installation area and reinstall
it away from heat generating objects.
Did you store hot food without
cooling it rst?
• Cool the hot food rst before putting it
inside the fridge or freezer.
Did you put in too much food?
• Maintain an appropriate space between
food.
Are the appliance doors
completely closed?
• Completely close the door and make
sure that stored food is not obstructing
in the door.
Is there enough space around the
appliance?
• Adjust the installation position to make
enough space around the appliance.
The appliance contains
a bad smell.
Is the fridge or freezer
temperature set to 'Warm'?
• Set the fridge or freezer temperature to
'Medium'.
Did you put in food with a strong
smell?
• Store foods with strong smells in a
sealed containers.
Vegetables or fruit may have
spoiled in the drawer?
• Throw away rotten vegetables and
clean the vegetable drawer. Do not
store vegetables too long in the
vegetable drawer.
The inside lamp in the
appliance does not turn
on.
Does the inside lamp in the
appliance turn off?
• It is hard for customers to replace the
inside lamp in the appliance as they
are not serviceable. If the inside lamp
does not turn on, please contact an
LG Electronics customer information
centre.
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