2007 BMW X5 3.0i User Manual

SD-330

The Ultimate

riving Machine

Service and

arranty

Information

007

3.0i, 4.8i

The Ultimate

riving Machine

Service and

arranty

Information

007

3.0i, 4.8i

Woodcliff Lake, New Jersey 07677

Printed in U.S.A. 9/06

07X5SW

*07X5SW*

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail/In-Service Date__________________________________________________________

Trim Code____________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number__________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

X5 2007

Table of Contents

Page

The BMW Maintenance Program - 2007 X5 3.0i and 4.8i ..................... 1

Coverage ......................................................1

Maintenance Intervals ..............................................1

Exclusions from coverage ...........................................1

Maintenance Upgrade Option .........................................1

Maintenance Program .............................................. 2

The BMW Maintenance Program ...................................... 2

Condition Based Service (CBS) .......................................2

Service Interval Display ............................................ 2

Info Display screen contents .........................................2

Control Display screen contents .......................................3

Symbols .......................................................3

Quality Certification I ...............................................4

Special Note ....................................................4

Maintenance summary ............................................. 4

Standard operations ...............................................5

Engine oil ......................................................5

Microfilter (not shown in CBS display) ...................................5

Frontbrake .....................................................5

Rearbrake......................................................5

Vehicle Check ...................................................5

Brake fluid ......................................................6

Spark plugs (not shown in CBS display) ..................................6

Automatic Transmission (not shown in CBS display) .........................6

Evidence of maintenance work ....................................... 7

Emission Control Maintenance Schedule ............................... 15

BatteryCare .................................................... 15

Corrosion Protection ............................................. 15

Restoring corrosion protection .......................................15

Underbody maintenance ...........................................16

Body Inspection ................................................. 17

Customer Assistance Information .................................... 23

Customer Assistance - Notification . .................................. 23

BBB Auto Line .................................................. 24

California Residents ..............................................24

Special Programs ................................................ 26

BMW Roadside Assistance ......................................... 26

Owner’s Eligibility ................................................26

Getting Started .................................................26

Calling For Assistance .............................................27

Services ...................................................... 27

Dispatch Service ................................................27

On-Site Assistance ...............................................27

Lock-Out .....................................................27

Towing Service ..................................................28

Sign-and-Drive ..................................................28

Trip Interruption Benefits ...........................................28

Car Rental Discounts .............................................28

Exclusions .....................................................28

Summary of BMW Limited Warranties ................................. 29

New SAV Limited Warranty - 2007 X5 (Valid only in the U.S.A. and Puerto Rico) . . . . 30

Warrantor .....................................................30

Warranty Period .................................................30

Warranty Begins .................................................30

Warranty Coverage ...............................................30

Safety Belt Warranty - Kansas .......................................30

Towing/Other Owner Benefits ........................................30

Other Items ....................................................30

General .......................................................31

Limited Warranty - Rust Perforation 2007 X5 ............................. 31

REQUIRED MAINTENANCE: ........................................31

Federal Emissions System Defect Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 32

What is not covered ..............................................33

General .......................................................34

Federal Emissions Performance Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 34

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 36

Manufacturer’s Warranty Coverage: ....................................36

Owner’s Warranty Responsibilities: ....................................36

California Emission Control System Limited Warranty* ..................... 37

What is not covered ..............................................38

General .......................................................38

California Emission Warranty

Parts List ......................................................39

Notice ........................................................ 39

Tire Warranty Statement ........................................... 39

Page

The BMW Maintenance Program -

2007 X5 3.0i and 4.8i

The BMW Maintenance Program is a benefit

designed to help reduce the cost of scheduled

and unscheduled maintenance.

Every 2007 X5 purchased from an authorized

BMW SAV center in the United States or Puerto

Rico is covered by the BMW Maintenance Pro-

gram for 48 months or 50,000 miles, whichever

occurs first. Coverage begins on the date of first

retail sale or the date the vehicle is first placed in

service as a demonstrator or company vehicle,

whichever is earlier.

Any authorized BMW SAV center in the United

States or Puerto Rico will perform the scheduled

or additional maintenance services on your vehi-

cle at no expense to you. The maintenance

schedule intervals are based on normal driving

conditions and operation. Should you request

more frequent maintenance service, the cost

of these services will not be covered by the

Maintenance Program.

Coverage

The BMW Maintenance Program covers all

factory-recommended maintenance, as deter-

mined by the Condition Based Service (CBS)

system. Additional items that need replacement

due to normal wear and tear, and that are not cov-

ered by the original New SAV Limited Warranty -

such as brake pads, brake rotors and wiper blade

inserts - are included, provided wear and tear

exceeds BMW specifications. Any adjustments

required due to normal operating conditions are

also included. See pages4-6ofthis booklet for

additional information.

Maintenance Intervals

Time intervals should be followed using the Con-

ditioned Based Service (CBS) data.

This BMW X5 Service and Warranty Information

Booklet should be presented to your authorized

BMW SAV center when maintenance is required.

Your authorized BMW SAV center will stamp this

book documenting the services or maintenance

performed.

Exclusions from coverage

– Items reimbursable under your New BMW SAV

Limited Warranty.

– Gasoline and gasoline additive.

– Windshield washer additive (except when in

conjunction with scheduled maintenance).

– Tires, wheel alignment, tire balance and

rotation.

– Wear and tear of soft trim items, such as: seats,

carpets, moldings, headliner, door panels and

all chrome trim.

– Damage detected when performing the rust

perforation inspection.

– Damage which results from negligence,

improper operation of the vehicle, wear and tear

or deterioration due to driving habits or condi-

tions, improper repair, environmental influ-

ences, flood, accident or fire damage, road salt

corrosion, alteration, installation of non-BMW

accessories, or use of improper, poor quality or

contaminated fuel.

– Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or vehi-

cles where the true mileage cannot be

determined.

– Maintenance or repair after the vehicle is

deemed a total loss.

– Maintenance or repairs performed by other

than an authorized BMW SAV center within the

United States or Puerto Rico.

– Vehicles used in competitive events.

– Oil changes performed outside the recom-

mended maintenance intervals as indicated by

the Service Interval Indicator.

Maintenance Upgrade Option

Please contact your authorized BMW SAV center

for information regarding an optional 6 year

100,000 mile maintenance upgrade.

Maintenance Program

The BMW Maintenance Program has been

devised with the following objectives: to maxi-

mize vehicle safety, reliability, and resale value by

minimizing breakdowns resulting from wear, and

minimizing cost and inconvenience by comput-

ing maintenance intervals based upon the spe-

cific manner in which each individual vehicle is

driven.

Maintenance intervals on motor vehicles have

conventionally been specified based upon accu-

mulated mileage. However, driving conditions

have a major influence on routine maintenance

requirements; distance traveled is only one of the

significant factors. A vehicle driven for 50,000

miles of short trips in the city with numerous cold

starts, prolonged periods of idling, stop-and-go

driving, and high engine speeds during accelera-

tion requires more frequent maintenance inter-

vals than a vehicle driven for 50,000 miles for

long distances at low engine speeds primarily at

operating temperature.

The advanced technologies at BMW have led to

the development of the unique BMW Condition

Based Service (CBS) system which computes

the actual optimum maintenance requirements

based not only upon the accumulated mileage,

but taking into account important factors such as

high or low engine speeds, short or long trip driv-

ing, and condition of the engine oil and brake

pads.

The BMW Maintenance Program

Condition Based Service (CBS)

CBS is a further development of the Service

Interval Indicator System. Sensors and sophisti-

cated algorithms take even more detailed

account of the various conditions of vehicle use.

The remaining times for selected maintenance

tasks as well as any legally prescribed dates are

displayed to you individually:

䉯 Engine oil

䉯 Brakes - front and rear separately

䉯 Brake fluid

䉯 Vehicle check

䉯 Required State Inspection(s)

CBS thus determines the current and future

maintenance requirements. This data can also be

read from the vehicle key by your BMW Service

Advisor and used to propose the optimum scope

of maintenance.

Have maintenance and repair work performed by

your BMW center. Make sure that the mainte-

nance work is stamped in this Service and War-

ranty Information Statement. These entries are

the evidence of regular maintenance of your vehi-

cle and a requirement for warranty claims.

Disconnecting the battery during periods

of long-term storage will interrupt the

calculation of time-based services. Have all items

requiring time-based maintenance, such as

brake fluid and coolant, and possibly also the

engine oil brought up to date by your BMW cen-

ter. Also see the section on battery care on page

15 of this statement.

Service Interval Display

Info Display screen contents

The distance remaining until your next service

briefly appears when you switch on the ignition.

The Info Display immediately switches to

its compute mode when you press one of

the two buttons in the turn signal indicator lever.

Control Display screen contents

The current Status of Service items determined

by the CBS are shown in the Control Display.

You can also view additional information on the

service and maintenance requirements.

1. Open the start menu.

2. Press the controller to select the i-menu.

3. Select “Info sources” and press the

controller.

4. Select “Service” and press the controller.

5. Change to the upper field if necessary. Turn

the controller until “Service requirements” is

selected and press the controller.

6. Select “Status” and press the controller.

Symbols

No service is currently required.

The service deadline has already passed.

The deadline for service or a state inspec-

tion is approaching. Please contact your

SAV center for an appointment.

You can request more detailed information on

every entry.

Turn the controller to scroll through the list, then

confirm the selected entry.

Confirm to exit the list.

The vehicles current service status is automati-

cally saved in the vehicles ignition key. The Ser-

vice Advisor at your SAV center has a device

called a key reader. When your Service Advisor

inserts your key into the key reader, all pertinent

vehicle and servicing data will be available, and a

customized maintenance checklist is printed out

based on the specific operations called for by the

Condition Based Service.

The performance of certain subsequent mainte-

nance elements, as required by the SAV New

Vehicle Limited Warranty, will be specified at

intervals computed by the BMW Service Interval

Indicator as follows:

– Oil Service: Engine oil should be changed with

the engine at operating temperature.

Note: Change oil at least once a year.

All 2007 model year X5s are factory-filled with

BMW High Performance Synthetic oils. At the

time of the printing of this booklet, the following

oils are strongly recommended and approved by

BMW:

• BMW High Performance 5W-30 Synthetic Oil

(BMW part number 07 51 0 017 866)

• Mobil 1 5W-30

• Mobil 1 5W-40

BMW is evaluating various synthetic oils for

inclusion in our list of recommended engine oils.

For the most current list of synthetic oils, please

contact your SAV center, or call BMW of North

America, LLC. at 1 800 831-1117. You can also

obtain this information from our website,

www.bmwusa.com/.

BMW recommends that you check your engine

oil level whenever you add fuel to your vehicle. If

you need to add oil between oil changes and are

unable to obtain BMW High Performance Syn-

thetic Oil, Mobil 1 or another special oil on the

list, use a synthetic oil with an API rating of SH or

higher.

The following maintenance elements must be

performed at the mileage/time stated (time inter-

vals begin from the vehicle’s production date):

– Brake Fluid Service: Change brake fluid every

two years, or when specified by CBS.

– Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis and

must therefore be replaced at the following

intervals to maximize vehicle fuel economy and

minimize exhaust pollution.

120,000 miles.

– Spark Plug Service: Replace at 100,000 miles,

or as determined by CBS.

– The engine coolant has a lifetime rating and

does not need to be changed.

For your convenience, you may also wish to have

your SAV center perform any necessary opera-

tions to fulfill any state inspection requirements

in your area concurrent with the maintenance

elements specified above during other repairs.

Make sure that confirmation of maintenance

work is always entered in this Service and War-

ranty Information Statement. You may need this

for any warranty claims that become necessary,

and later on as evidence that your car has been

given the correct and regular maintenance that

justifies its resale or trade-in value.

BMW has applied the most modern technologi-

cal advances not only to the design and produc-

tion of your vehicle, but also to computing of the

optimum maintenance interval for your type of

operations and driving style. Your SAV center has

made a substantial investment in unique BMW

special service tools to enable his BMW factory

trained service technicians to perform quality

repairs on your X5 in minimal time. Your service

technician looks forward to serving your every

service need and to help maximize your satisfac-

tion with your X5, its longevity, and resale value.

Quality Certification I

For a detailed list of items inspected, refer to the

Quality Certification I form provided to the Owner

at time of delivery. A copy of the form is on file at

the selling SAV center.

Special Note

The maintenance requirements for your vehicle

are determined dynamically by the Condition

Based Service (CBS) system . The maintenance

items stated herein reflect the latest information

available at the time of the printing of this state-

ment, and are subject to change. The most cur-

rent maintenance recommendations are available

from your authorized SAV center.

Maintenance summary

The Condition Based Service (CBS) system will

determine the requirement for performance of

the maintenance services described on this and

the following page. These services may be

required either individually or in conjunction with

other maintenance services.

Depending on the vehicle’s use, CBS may calcu-

late service intervals which are different from the

guidelines listed.

Standard operations

Maintenance work

• Brief diagnostic test

• Verify Check Control messages

• Check indicator and warning lights

• Reset CBS display

Engine oil

Maintenance work

• Change the engine oil and oil filter. We recom-

mend BMW High Performance 5W-30 Syn-

thetic Oil P/N 07 51 0 017 866.

• After every 3rd engine oil change: Intake air

cleaner: replace air filter element (reduce

replacement interval in dusty operating

conditions).

• Parking brake: check function

Microfilter (not shown in CBS display)

Maintenance work

• Replace ventilation microfilter

Front brake

Maintenance work

• Replace brake pads, clean brake pad contact

points in calipers.

• Brake discs: Check surface and thickness, if

necessary replace at extra charge*

Rear brake

Maintenance work

• Replace brake pads, clean brake pad contact

points in calipers.

• Brake discs: Check surface and thickness, if

necessary replace at extra charge*

• Parking brake: Check condition, brake lining

thickness and function, if necessary replace at

extra charge*.

*Unless covered by Maintenance Program

Vehicle Check

Maintenance work

• Check operation of horn, headlight flasher and

hazard warning flashers.

• Check instrument and control lighting and

heater/air-conditioning blower.

• Check lighting system: turn signals, back-up,

license plate, interior (incl. map, reading lights),

glovebox, flashlight, luggage area lights.

• Safety belts: check condition and function.

• Check windshield wiper and washer jet

positions.

• Body: check for corrosion (except cavities).

• Tires: check tread depth, wear pattern, outer

condition, inflation pressure (also spare tire). If

necessary, correct pressure (also spare).

• Battery: check state of charge (magic eye) and

charge if required.

• Power steering reservoir: Check fluid level.

• Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment of

stickers.

• Rear-view mirrors, optional rear-view camera

• Coolant: check fluid level and concentration.

• Windshield washer and intensive cleaning sys-

tem: check protection level, fluid level, top if

necessary.

• Brake system connections and lines: check for

leaks, damage and correct positioning

• Underbody, incl. all visible parts (i.e. transmis-

sion, rear axle, fuel lines, exhaust system),

check for damage, leaks and corrosion

• Steering components: check for clearance,

leaks, damage and wear

• Final Inspection: Road test with check of

• Brakes

• Steering

• Shock absorbers (visual)

• Transmission

Brake fluid

Maintenance work

• Replace brake fluid

Spark plugs (not shown in CBS

display)

Maintenance work

• Replace spark plugs at intervals of 100,000

miles

Automatic Transmission (not shown

in CBS display)

Maintenance work

• Replace ATF at intervals of 100,000 miles

Evidence of maintenance work

Emission Control Maintenance

Schedule

The maintenance schedule as shown is required

for the proper functioning of the emission control

systems for optimum vehicle performance and

fuel economy.

Basic Engine

Engine oil As specified by CBS

Engine oil filter As specified by CBS

Fuel System

Air filter As determined by CBS

Ignition System

Spark plugs As determined by CBS

Emission Control

Components

Oxygen sensor 120,000 miles

Battery Care

If your X5 is driven only for short distances of less

than 10 miles over a prolonged period of time,

without an occasional drive at highway speeds,

the engine’s charging system will not maintain

the battery. Insufficient use of the SAV could

result in short term starting problems and in the

long term could damage the battery.

In case your X5 is not operated for more than four

weeks it is advisable to:

a. consider using a proper trickle charger, follow-

ing the charger manufacturer’s instructions, to

maintain the battery’s state of charge; or

b. consult your BMW SAV center regarding bat-

tery removal. Once removed, the battery must

be charged and stored in a cool, dry place

where it can be protected from freezing. If the

battery will be stored for over 3 months, it

must be recharged every 3 months, or else it

will become damaged and useless.

Please consult with your BMW SAV center for

further guidance and information.

Corrosion Protection

Extensive corrosion protection measures imple-

mented by BMW now make it possible to offer a

twelve-year limited mileage anti-corrosion war-

ranty against rust perforation on your SAV pro-

vided that the SAV is maintained in accordance

with the provisions of the New SAV Limited War-

ranty as outlined in the Warranty Section of this

Statement (page 30).

The major degree of corrosion protection is due

to the electrophoretic dip painting process which

cathodically deposits paint particles on all body

parts, attracting paint particles into the minutest

cavities or seams. Body parts are designed to

provide optimum corrosion protection.

During manufacture, exterior body parts receive

an additional corrosion protection coat. Hood,

trunk, doors and other body parts with metal

folds are coated with PVC and sealed from the

outside.

All floor panels receive a resilient coating of PVC

for maximum protection against damage due to

stones, etc.

Corrosion protection materials tested over many

years are applied to the surfaces of cavities and

to the entire underside of the vehicle during and

after assembly.

Requirements for maintaining the twelve-year

unlimited mileage anti-corrosion warranty are

outlined in the Warranty Section of this Booklet

(page 31).

Restoring corrosion protection

Please take care that anti-corrosion material is

replaced when your car is repaired after body or

chassis damage.

BMW will not accept any liability for any parts

and accessories not approved by BMW.

Underbody maintenance

The underbody has to be cleaned at least once a

year, in spring, with plain water in order to remove

mud, chemical sediments and other deposits. If

those materials are not removed, corrosion (rust)

will occur.

Your BMW SAV center will do this anti-corrosion

service for you.

WARNING

Do not apply additional undercoating or rust-

proofing on or near the exhaust manifold, exhaust

pipes, catalytic converter or heat shields. During

driving,the substance usedforundercoatingcould

overheat and cause a fire.

Customer Assistance Information

Your satisfaction with our product and the ser-

vices provided by authorized BMW SAV centers

is of great importance to us. We take pride in our

product, as does the BMW SAV center who ser-

vices it. If you should ever have a question

regarding your BMW SAV center’s service or

your BMW’s performance, we recommend that

you contact your authorized BMW SAV center.

Should you travel to an unfamiliar area, the BMW

center directory provided at the time of delivery

will help you locate the nearest authorized BMW

SAV center. The centers listed are equipped to

help you with matters related to your BMW

vehicle.

When contacting an authorized BMW SAV cen-

ter, we suggest that depending upon the nature

of your contact, you discuss it with either the

Sales, Service, or Parts Manager.

As all matters are resolved at the BMW SAV cen-

ter level, it is important that they be given the

opportunity to provide a solution. Should you feel

that you were not provided with the proper

response, we urge you to contact the General

Manager or BMW Center Operator.

Despite the best intentions of all parties, a mis-

understanding may occur between you and your

BMW SAV center. Should this occur and you

require further assistance, please contact the

BMW NA Customer Relations Department at 1

800 831-1117 or through our website at

www.bmwusa.com. When contacting us, we ask

that you provide the following information:

1. Your name, address and telephone number.

2. SAV Identification Number (last seven digits).

3. SAV’s delivery date.

4. SAV mileage.

5. Selling BMW SAV center’s name.

6. Servicing BMW SAV center’s name.

7. Description of the problem.

A BMW NA Customer Relations Representative

will carefully review all the facts involved and let

you know what further action will be taken in con-

junction with your BMW SAV center. Please

remember: the first step in resolving a complaint

is to contact the authorized BMW SAV center

that performed the work on your vehicle. They

have the necessary equipment and the personnel

to achieve this goal.

We are confident that every effort will be made to

ensure your satisfaction.

Customer Assistance -

Notification

During a specific period (the earlier of 12 months

or 12,000 miles, though this period varies by

state), some states require us or our authorized

BMW SAV center, to repair in a reasonable num-

ber of attempts, any defect or condition which

substantially impairs the use, value, or safety of a

new SAV sold, leased or registered in that state.

A “reasonable number of attempts” is generally

defined as (i) four or more attempts to repair the

same defect (the number of attempts vary by

state) or (ii) the SAV is out of service by reason of

one or more repair(s) for more than a cumulative

total of 30 days (this period varies by state),

except for delays created by conditions beyond

our control.

If we are unable to correct a defect or condition

covered by these statutes in a reasonable num-

ber of attempts, we may be obligated either to

replace the SAV or reimburse the owner/lessee in

an amount equal to the purchase price or lease

payments paid by the owner/lessee, less the

amount directly attributable to use of the SAV by

the owner/lessee.

YOU SHOULD SEND WRITTEN NOTIFICATION

DIRECTLY TO BMW OF NORTH AMERICA OF

THE EXISTENCE OF AN ALLEGED DEFECT.

SEND WRITTEN COMMUNICATION TO THE

CUSTOMER RELATIONS AND SERVICES

DEPARTMENT ADDRESS LISTED BELOW.

BMW OF NORTH AMERICA, LLC

CUSTOMER RELATIONS AND SERVICES

DEPARTMENT

P.O. BOX 1227

WESTWOOD, NEW JERSEY 07675-1227

Telephone: 1 800 831-1117

BBB Auto Line

If your concern is still not resolved to your satis-

faction, BMW offers additional assistance

through BBB AUTO LINE in ARKANSAS, CALI-

FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,

MARYLAND, MASSACHUSETTS, MINNESOTA,

PENNSYLVANIA, OHIO, and VIRGINIA. BBB

AUTO LINE is a dispute resolution program

administered by the Council of Better Business

Bureaus. BBB AUTO LINE resolves disputes

through mediation or arbitration. Mediation is an

informal proceeding whereby a neutral third party

(mediator) helps the parties to find an acceptable

resolution. Arbitration is also an informal pro-

ceeding in which an impartial third party renders

a decision after a hearing at which both parties

have an opportunity to be heard. You can select

mediation or arbitration or both.

The program is free of charge to you, the con-

sumer but there are some minimum require-

ments for participation in the program. Please

contact BBB AUTO LINE at the address or phone

number listed below for more details:

BBB AUTO LINE

4200 Wilson Boulevard, Suite 800

Arlington, VA 22203

1 800 955-5100

If you wish to use the program and you qualify for

participation, you will be required to provide the

following information:

䉯 Your name and address

䉯 The vehicle identification number (VIN)

䉯 The make, model and year of your vehicle

䉯 A description of the problem with your vehicle.

BBB AUTO LINE will also ask you for other infor-

mation that may help resolve your concerns,

such as the purchase price of your vehicle, any

mileage at the time of purchase, the current mile-

age, and copies of repair orders.

BBB AUTO LINE will notify you when your claim

has been filed. If you decide to arbitrate you may

attend the hearing in person or by telephone. You

may bring witnesses and give supporting evi-

dence. You may also submit your claim in writing

and ask for a decision on the documents you

submit, without attending a hearing. BBB AUTO

LINE will usually render a decision within 40 days

from the time you file your complaint. The deci-

sion is binding on BMW if you decide to accept it.

BMW must comply with the decision within the

time frame specified by the arbitrator.

Important: You must use BBB AUTO LINE

before asserting in court any rights or remedies

created by the Magnuson Moss Warranty Act,

(“The Act”) 15 U.S.C. Sec. 2301, et seq. You may

also be required to use BBB AUTO LINE before

seeking remedies under your state’s “Lemon

Law”. If you choose to seek redress by pursuing

rights and remedies not created by Title 1 of

Magnuson Moss Warranty Act, prior resort to the

BBB AUTO LINE is not required by any provision

of the Act.

California Residents

1. BMW OF NORTH AMERICA, LLC (“BMW”)

participates in BBB AUTO LINE, a mediation/

arbitration program administered by the

Council of Better Business Bureaus [4200

Wilson Boulevard, Arlington, Virginia 22203]

through local Better Business Bureaus. The

Arbitration Certification Program of the Cali-

fornia Department of Consumer Affairs has

certified BBB AUTO LINE and BMW.

2. If you have a problem arising under a BMW

written warranty, we encourage you to bring it

to our attention. If we are unable to resolve it,

you may file a claim with BBB AUTO LINE.

Claims must be filed with BBB AUTO LINE

within six (6) months after the expiration of

the warranty.

To file a claim with BBB AUTO LINE, call

1 800 955-5100. There is no charge for the call.

4. In order to file a claim with BBB AUTO LINE,

you will have to provide your name and

address, the brand name and vehicle identifi-

cation number (VIN) of your vehicle, and a

statement of the nature of your problem or

complaint. You will also be asked to provide:

the approximate date of your acquisition of

the vehicle, the vehicle’s current mileage, the

approximate date and mileage at the time any

problem(s) were first brought to the attention

of BMW or one of our dealers, and a state-

ment of the relief you are seeking.

5. BBB AUTO LINE staff may try to help resolve

your dispute through mediation. If mediation

is not successful, or if you do not wish to par-

ticipate in mediation, claims within the pro-

gram’s jurisdiction may be presented to an

arbitrator at an informal hearing. The arbitra-

tor’s decision should ordinarily be issued

within 40 days from the time your complaint

is filed; there may be a delay of 7 days if you

did not first contact BMW about your prob-

lem, or a delay of up to 30 days if the arbitra-

tor requests an inspection/report by an

impartial technical expert or further investiga-

tion and report by BBB AUTO LINE.

You are required to use BBB AUTO LINE

before asserting in court any rights or reme-

dies conferred by California Civil Code Section

1793.22. You are not required to use BBB

AUTO LINE before pursuing rights and reme-

dies under any other state or federal law. “You

are also required to use BBB AUTO LINE

before exercising rights or seeking remedies

created by Title I of the Magnuson-Moss War-

ranty Act, 15 U.S.C. sec. 2301 et seq. If you

choose to seek redress by pursuing rights and

remedies not created by California Civil Code

Section 1793.22 or Title I of the Magnuson-

Moss Warranty Act, resort to BBB AUTO LINE

is not required by those statutes.”

7. California Civil Code Section 1793.2(d)

requires that, if BMW or its representative is

unable to repair a new motor vehicle to con-

form to the vehicle’s applicable express war-

ranty after a reasonable number of attempts,

BMW may be required to replace or repur-

chase the vehicle. California Civil Code Sec-

tion 1793.22(b) creates a presumption that

BMW has had a reasonable number of

attempts to conform the vehicle to its appli-

cable express warranties if, within 18 months

from delivery to the buyer or 18,000 miles on

the vehicle’s odometer, whichever occurs

first, one or more of the following occurs:

• The same nonconformity [a failure to con-

form to the written warranty that substan-

tially impairs the use, value or safety of the

vehicle] results in a condition that is likely to

cause death or serious bodily injury if the

vehicle is driven AND the nonconformity has

been subject to repair two or more times by

BMW or its agents AND the buyer or lessee

has directly notified BMW of the need for

the repair of the nonconformity; OR

• The same nonconformity has been subject

to repair 4 or more times by BMW or its

agents AND the buyer has notified BMW of

the need for the repair of the nonconformity;

•

The vehicle is out of service by reason of

repair of nonconformities by BMW or its

agents for a cumulative total of more than 30

calendar days after delivery of the vehicle to

the buyer.

NOTICE TO BMW AS REQUIRED ABOVE

SHALL BE SENT TO THE FOLLOWING

ADDRESS:

BMW of North America, LLC

Customer Relations and Services

Department

P.O. Box 1227

Westwood, New Jersey 07675-1227

1 800 831-1117

8. The following remedies may be sought in

BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other

expenses incurred as a result of a vehicle

nonconformity, repurchase or replacement of

your vehicle and compensation for damages

and remedies available under BMW’s written

warranty or applicable law.

9. The following remedies may not be sought in

BBB AUTO LINE: punitive or multiple dam-

ages, attorneys’ fees, or consequential dam-

ages other than as provided in California Civil

Code Section 1794(a) and (b).

10. You may reject the decision issued by a BBB

AUTO LINE arbitrator. If you reject the deci-

sion, you will be free to pursue further legal

action. The arbitrator’s decision and any

findings will be admissible in a court action.

11. If you accept the arbitrator’s decision, BMW

will be bound by the decision, and will com-

ply with the decision within a reasonable

time not to exceed 30 days after we receive

notice of your acceptance of the decision.

12. Please call BBB AUTO LINE at

1 800 955-5100 for further details about the

program. IDAHO Residents IMPORTANT: IF

THIS VEHICLE IS DEFECTIVE, YOU MAY

BE ENTITLED UNDER THE STATE’S

LEMON LAW TO REPLACEMENT OF IT OR

A REFUND OF ITS PURCHASE PRICE OR

YOUR LEASE PAYMENTS. HOWEVER, TO

BE ENTITLED TO REFUND OR REPLACE-

MENT, YOU MUST FIRST NOTIFY THE

MANUFACTURER, ITS AGENT, OR ITS

AUTHORIZED DEALER OF THE PROBLEM

IN WRITING AND GIVE THEM AN OPPOR-

TUNITY TO REPAIR THE VEHICLE. YOU

ALSO HAVE A RIGHT TO SUBMIT YOUR

CASE TO THE CONSUMER ARBITRATION

PROGRAM WHICH THE MANUFACTURER

MUST OFFER IN THIS STATE.

Special Programs

SOMETIMES BMW OF NORTH AMERICA

OFFERS A SPECIAL ADJUSTMENT PRO-

GRAM TO PAY ALL OR PART OF THE COST

OF CERTAIN REPAIRS BEYOND THE TERMS

OF THE WARRANTY. CHECK WITH YOUR

AUTHORIZED BMW SAV CENTER TO

DETERMINE WHETHER ANY ADJUSTMENT

PROGRAM IS APPLICABLE TO YOUR SAV.

BMW Roadside Assistance

The BMW Roadside Assistance Program reflects

BMW’s commitment to your complete satisfac-

tion with the BMW ownership experience.

It is available for U.S. version BMWs in all 50

states, Canada, and Puerto Rico 24 hours a day,

365 days a year.

It is a valuable benefit provided to you at no addi-

tional cost. (Subject to certain limitations and

exclusions noted on page 28).

Owner’s Eligibility

You are covered if your SAV is:

– A new BMW SAV, distributed by BMW NA, and

purchased at an authorized BMW SAV center,

OR;

– A new BMW SAV, purchased under the BMW

NA European Delivery Plan, OR;

– A new, U.S. version, BMW SAV purchased

under the Diplomatic or Military Sales pro-

grams, operated in any of the 50 states, Can-

ada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver.

Protection:

New BMWs — Protection is provided for 4 years/

unlimited miles. NOTE: This does not affect war-

ranty coverage which remains at 4 years/50,000

miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the in-service date.

Getting Started

A temporary Roadside Assistance card can be

found inside your vehicle portfolio. It contains the

24-hour toll-free number for Roadside

Assistance.

For your convenience a decal which shows the

same information as the Roadside Assistance

card, has been affixed to the tool kit cover on the

trunk lid.

In a few weeks you will receive a permanent

Roadside Assistance card by mail. Your date of

purchase and vehicle identification number (VIN)

are embossed on the card.

This card should be carried by the driver of your

BMW.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW Road-

side Assistance service representative. In order

for you to receive quick and reliable services, it is

essential that you provide detailed and accurate

information to the service representative.

Be prepared to give:

1. Your name and address.

2. Your complete SAV Identification Number

(found on your SAVe registration, your per-

manent Roadside Assistance card or on the

bottom drivers side of your windshield).

3. Model description of your vehicle.

4. Date of purchase.

5. License plate number of your SAV.

6. SAV location (including nearby crossroads/in-

tersections, highway mile markers, street

numbers, landmarks, etc.).

7. Location you are calling from (including a

telephone number where you can be

reached). If you are calling from a public

phone wait there for the return call. Do not

leave this location without informing the

Roadside Assistance service representative.

8. A description of your SAV’s problem. Specific

and accurate information will enable the

Roadside Assistance service representative

to provide the proper help.

Emergency Valet Service. Should there be a

need beyond BMW Roadside Assistance, Emer-

gency Valet will provide a personal assistant who

will help in every way to get you to your final des-

tination. Emergency Valet will help you locate a

rental car or taxi agency, hotel or even help pro-

cure airline reservations. In the event of an emer-

gency, this service will assist you in getting

information out to the proper party whether it is

business or personal. If we are unable to contact

one of your party, the message relay service will

document the information, and will make reason-

able efforts to deliver the message to the mes-

sage recipient.

Personal Trip Routing. Leave the planning to

us. Simply give one of our Roadside Assistance

service representatives a call, and well provide

you with detailed, easy to read, computerized trip

itinerary and companion map package. Please

allow two weeks to process your request.

Services

From the information you provide, the BMW

Roadside Assistance service representative will

determine the type of help required.

Dispatch Service

A service provider will be dispatched to the site

of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as

flat tires, dead batteries, and out of fuel condi-

tions is provided up to a maximum of $100.00

per incident by BMW Roadside Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New SAV Limited Warranty does not cover any of

the above on-site services.

Lock-Out

Your BMW is equipped with an advanced entry

system, which cannot be bypassed by traditional

locksmith methods without significant damage to

your vehicle. BMW encourages you to always

carry your spare wallet key separately from your

other keys. However, in the even that you find

yourself locked out, a simple telephone call to

Roadside Assistance will help you get back on

the road. A representative will help you find

transportation or arrange towing service to the

nearest BMW center. Related towing costs will be

compensated up to $100 per incident. You, or

the person driving your vehicle, are responsible

for any expenses related to replacement keys.

Towing Service

In the event of a mechanical breakdown normally

covered under the New SAV Limited Warranty,

your SAV will be transported (at no cost) to the

nearest authorized BMW SAV center. Your SAV is

also covered in the event of an accident or

collision.

If a breakdown occurs after normal business

hours, your SAV will be transported to a secure

location and transported to the nearest autho-

rized BMW SAV center on the next business day.

If you request that the SAV be taken to a location

other than the nearest authorized BMW SAV cen-

ter, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different BMW SAV center as long as it

is within 50 additional miles of the ⬙nearest⬙

BMW SAV center.

Towing requests for SAV disabled because of

casualty, fire, act of God, or violation of law (fed-

eral, state or local) are provided at the expense of

the owner/driver.

If it is necessary for you to have your SAV towed

through your own arrangements, you must con-

tact BMW Roadside Assistance for prior

authorization and instructions on claim pro-

cedures. All claims must be submitted within

sixty (60) days of the disablement or occurrence,

accompanied by the original receipts. Claims

received after that time period may be dishon-

ored and are subject to the full discretion of

BMW Roadside Assistance. If BMW Roadside

Assistance is not contacted for ⬙prior⬙ authoriza-

tion, the maximum coverage for towing is

$100.00.

Sign-and-Drive

Typically, if you are within the terms of your war-

ranty, the services you receive under the BMW

Roadside Assistance program will not require

payment. In most cases, you will simply sign a

receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

– Breakdowns that are warranty related, and;

– Must occur in excess of 100 miles from the

driver’s residence, and;

– Repairs cannot be completed during normal

business hours on the same day of breakdown.

Reimbursements will be made for meals, lodging,

car rentals, and alternate transportation to bring

the driver and the BMW SAV together after the

SAV has been repaired by an authorized BMW

SAV center. Original receipts must accompany all

reimbursement requests.

Trip interruption coverage is limited to $750.00

per incident, for maximum of five days per

incident.

Always contact BMW Roadside Assistance for

trip interruption benefits. They will assist in mak-

ing all the necessary arrangements.

Car Rental Discounts

Discounts are available from Hertz and Enter-

prise car rental companies. Benefits may vary

with each company and location, and are subject

to change without notice.

Simply display your Roadside Assistance card

(showing the applicable Plan number) during res-

ervation and at the time of rental to secure your

discount.

Exclusions

Specifically excluded from coverage are:

– Fines, taxes, or impound towing fees caused by

a violation of local or state law.

– Expenses related to hazardous weather condi-

tions (removal from snow, ice, etc.).

– Expenses for the removal of snow tires, and

mounting or removal of snow chains.

Services provided by AAA and its affiliated clubs,

Heathrow, Florida 32746.

The BMW Roadside Assistance Program is not a

warranty and does not affect your rights under

the New SAV Limited Warranty.

Summary of BMW Limited Warranties

* The California Emissions Control System Limited Warranty applies to all 2007 U.S. specification BMW

X5 SAVs sold, leased, and/or registered in California, Maine, Massachusetts or Vermont.

New SAV Limited Warranty - 2007

X5 (Valid only in the U.S.A. and

Puerto Rico)

Warrantor

BMW NA warrants 2007 U.S. specification X5

SAVs distributed by BMW NA or sold through the

BMW NA European Delivery Program against

defects in materials or workmanship to the first

retail purchaser, and each subsequent purchaser.

Warranty Period

The warranty period is 48 months or 50,000

miles, whichever occurs first.

Warranty Begins

This warranty begins on the date of first retail

sale, or the date the SAV is first placed in ser-

vice as a demonstrator or company vehicle,

whichever is earlier.

Warranty Coverage

To obtain service under this limited warranty, the

SAV must be brought, upon discovery of a defect

in material or workmanship, to the workshop of

any authorized BMW SAV center, during normal

business hours. The authorized BMW SAV cen-

ter will, without charge for parts or labor, either

repair or replace the defective part(s) using new

or authorized remanufactured parts. The deci-

sion to repair or replace said part(s) is solely the

prerogative of BMW NA. Parts for which replace-

ments are made become the property of BMW

NA.

In all cases, a reasonable time must be allowed

for warranty repairs to be completed after the

SAV is received by the authorized BMW SAV

center.

Safety Belt Warranty - Kansas

Safety belts are covered under the BMW New

SAV Limited Warranty for defects in material or

workmanship for a period of 10 years, unlimited

mileage from the date of purchase. In order to be

eligible for this coverage, the SAV must be a new

SAV retailed in the State of Kansas and the repair

performed by an authorized BMW SAV center in

Kansas.

Towing/Other Owner Benefits

A 24-hour Roadside Assistance Program is avail-

able to every BMW owner during the New SAV

Limited Warranty period.

Roadside assistance and other owner benefits

are available by calling:

1 800 332-4269

For additional details on towing and other owner

benefits please refer to the BMW Roadside

Assistance section of this Statement (page 26).

Other Items

Wheel alignment, balancing and wiper blade

inserts are covered up to 2,000 miles.

Items which are subject to wear and tear or

deterioration due to driving habits or condi-

tions, such as brake pads/linings, brake

discs, clutch disc, pressure plate, filters,

upholstery, trim and chrome items, paint fin-

ish, drive belts, glass, and similar items, are

specifically limited to defects in material or

workmanship.

This warranty does not apply to the following:

Damage which results from negligence, improper

operation of the SAV, improper repair, lack of or

improper maintenance, environmental influ-

ences, flood, accident or fire damage, road salt

corrosion, or use of improper or contaminated

fuel.

Damage to the engine, transmission or any

related component caused by improper shifting

of the transmission.

Maintenance services and parts when replaced

during maintenance such as spark plugs, lubri-

cants, fluids, engine tuneup parts, replacement

of filters, coolant, and refrigerant.

Failure to maintain the SAV properly in accor-

dance with the instructions in the X5 Owner’s

Manual or the Service section of this Statement,

that results in the failure of any part of the SAV.

Modification of the SAV or installation of any per-

formance accessories or components attached

to the SAV which alters the original engineering

and/or operating specifications or which result in

damage to the other original components, elec-

trical interference, electrical short, radio static,

water leaks and wind noise.

Tires are warranted by their respective manufac-

turer as detailed in the applicable tire manufac-

turer’s warranty statements. Instructions for

proper tire care and maintenance are contained

in the X5 Owner’s Manual. Should you experi-

ence difficulty in obtaining warranty service from

a tire manufacturer, your authorized BMW SAV

center will assist you in resolving the difficulty.

Non-BMW Parts - While you may elect to use

non-genuine BMW parts for maintenance or

repair services, BMW NA is not obligated to pay

for repairs that include non-genuine BMW parts

or for any damage resulting from the use of non-

genuine parts.

BMW will not accept any liability for any parts

and accessories not approved by BMW.

This warranty shall be null and void if the

vehicle identification number has been

altered or cannot be read, if the odometer has

been replaced or altered and the true mileage

cannot be determined, if the vehicle has been

declared a total loss or sold for salvage pur-

poses, or if the vehicle has been used in any

competitive event.

General

These warranties give you specific legal rights,

and you may also have other rights which vary

from state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN. BMW NA HEREBY EXCLUDES INCI-

DENTAL AND CONSEQUENTIAL DAMAGES,

INCLUDING LOSS OF TIME, INCONVENIENCE,

OR LOSS OF USE OF THE VEHICLE, FOR ANY

BREACH OF ANY EXPRESS OR IMPLIED WAR-

RANTY, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, APPLICABLE TO THIS

PRODUCT.

Some states do not allow limitations on how long

an implied warranty lasts, or the exclusion or lim-

itation of incidental or consequential damages,

so the above limitations and exclusions may not

apply to you.

Limited Warranty - Rust

Perforation 2007 X5

BMW NA warrants this original SAV against

defects in materials or workmanship which will

result in rust perforation of the SAV body for a

period of twelve years unlimited mileage, com-

mencing on the date of first retail sale, or the date

the vehicle is first placed in service as a demon-

strator or company vehicle, whichever is earlier.

To obtain service under this warranty, the SAV

must be brought, upon discovery of any rust per-

foration, to the workshop of any authorized BMW

SAV center. This authorized BMW SAV center

will, without charge for parts or labor, either repair

or replace the defective part(s). The decision to

repair or replace said part(s) is solely the prerog-

ative of BMW of North America. Parts for which

replacements are made become the property of

BMW of North America.

REQUIRED MAINTENANCE:

In order to keep this warranty in effect, the SAV

must be inspected at every BMW Inspection II (at

least every two years). Any areas requiring pre-

ventative maintenance must be repaired.

The Inspection/Maintenance consists of:

a. Washing the chassis before inspection, if nec-

essary, due to dirt accumulation.

b. Repairing any damages to undercoating or

paint due to stone chips, gravel erosion,

scratches, or other external influences.

BMW of North America makes no other express

warranty on this product except the New SAV

Limited Warranty or the warranty as to the emis-

sion control system. THE DURATION OF ANY

IMPLIED WARRANTIES, INCLUDING THE

IMPLIED WARRANTY OF MERCHANTABILITY,

IS LIMITED TO THE DURATION OF THE

EXPRESS WARRANTIES HEREIN.

BMW OF NORTH AMERICA HEREBY

EXCLUDES INCIDENTAL AND CONSEQUEN-

TIAL DAMAGES, INCLUDING LOSS OF TIME,

INCONVENIENCE, OR LOSS OF USE OF THE

SAV, FOR ANY BREACH OF ANY EXPRESS OR

IMPLIED WARRANTY, INCLUDING THE

IMPLIED WARRANTY OF MERCHANTABILITY,

APPLICABLE TO THIS PRODUCT.

Some states do not allow limitations on how long

an implied warranty lasts, or the exclusion or lim-

itation of incidental or consequential damages,

so the above limitations and exclusions may not

apply to you.

This warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state. Any legal claim or action arising

from any express or implied warranty contained

herein must be brought within 12 months of the

date it arises.

This warranty does not apply to the following:

a. Damage caused by negligence, improper

accident damage repairs, or improper use.

b. Damage attributable to failure to perform

required inspections/maintenance at the

specified intervals or in accordance with the

BMW rust inspection/maintenance program

instructions. Proof must be provided by a paid

invoice or filling in the appropriate boxes in the

Service Section of this Statement.

BMW will not accept any liability for any parts

and accessories not approved by BMW.

This warranty shall be null and void if the SAV

identification number has been altered or

cannot be read, if the odometer has been

replaced or altered and the true mileage can-

not be determined, if the SAV has been

declared a total loss or sold for salvage pur-

poses, or if the SAV has been used in any

competitive event.

Federal Emissions System Defect

Warranty (Valid only in the U.S.A.

and Puerto Rico)

This warranty applies only to U.S. specification

SAVs distributed by BMW of North America

(BMW NA) or sold through the BMW NA Euro-

pean Delivery Program.

In accordance with the defect warranty provi-

sions of section 207(b) of the Clean Air Act,

BMW NA warrants to the first retail purchaser,

and each subsequent purchaser, that the SAV (a)

was designed, built and equipped so as to con-

form, at the time of sale, with all regulations of

the U.S. Environmental Protection Agency appli-

cable at the time of manufacture and (b) is free

from defects in materials and workmanship

which would cause it to fail to conform with appli-

cable regulations for a period of 2 years or

24,000 miles, whichever occurs first, except for

specific emission control components (as listed

on page 35), for which the warranty period is 8

years or 80,000 miles, whichever occurs first.

This warranty begins on the date of first retail

sale, or the date the SAV is first placed in service

as a demonstrator or company vehicle, whichever

is earlier.

Warranty claims must be made as soon as rea-

sonably possible after a defect is discovered. To

make a claim, the SAV must be brought to any

authorized BMW SAV center during normal busi-

ness hours.

The authorized BMW SAV center will, without

charge for parts or labor (including diagnosis),

either repair or replace the defective part, if any.

The decision whether to repair or replace said

parts is solely the prerogative of BMW NA and

must be expected to correct the failure of the

warranted part. Parts for which replacements are

made become the property of BMW NA. In all

cases, a reasonable time must be allowed for

warranty repairs to be completed after the SAV is

received by the authorized BMW SAV center.

For assistance in determining which specific

parts or components of your vehicle are covered

under this warranty, please contact your autho-

rized BMW SAV center.

It is the owner’s responsibility to have all sched-

uled inspection and maintenance services per-

formed (at the owner’s expense), as prescribed in

the maintenance schedule for the BMW Emis-

sion Control System. Service intervals are com-

puted by the onboard BMW service interval

indicator and displayed on the instrument panel.

The instructions for proper maintenance and use

can be found in the X5 Owner’s Manual. It is

strongly recommended that any replacement

parts used for maintenance, repair or replace-

ment of emission control systems be certified

BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this

warranty, the owner may elect to have mainte-

nance, repair or replacement of the emission

control systems performed by any automotive

repair establishment, or elect to use parts other

than certified BMW Service Parts. However, the

cost of such service or parts will not be covered

under this warranty, except in emergency situa-

tions. In an emergency situation, where an

authorized BMW SAV center or a warranty

replacement part is not reasonably available

(within 30 days), repairs may be performed at any

available service establishment using any equiva-

lent part. BMW NA will reimburse the owner for

such emergency repairs (including labor, parts

and diagnosis not to exceed BMW NA rates for

labor, parts, and diagnosis in said area) that are

covered under this warranty. Replaced parts and

paid invoices must be presented at an authorized

BMW SAV center as a condition of reimburse-

ment for emergency repairs not performed by an

authorized BMW SAV center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of the emission control system. If other than cer-

tified BMW Service Parts or Authorized Remanu-

factured Parts are used for maintenance, repair

or replacement of components affecting emis-

sion control, the owner should obtain assurances

that such parts are warranted by their manufac-

turer to be equivalent to genuine BMW parts in

performance and durability. BMW NA assumes

no liability under this warranty with respect to

parts other than genuine BMW parts.

However, the use of non-BMW replacement

parts or non-EPA certified parts does not invali-

date the warranty on other components, unless

non-BMW parts or non-EPA certified parts cause

damage to warranted parts.

What is not covered

This warranty does not cover malfunctions

caused by any of the following: accident, flood,

misuse, improper adjustment, modification, alter-

ation, tampering, disconnection, improper or

inadequate maintenance, use of leaded fuel or

fuels containing more than 10% ethanol, or other

oxygenates with more than 2.8% oxygen by

weight (i.e., more than 15% MTBE or more than

3% methanol plus an equivalent amount of

co-solvent).

The replacement of maintenance parts, such as

spark plugs, filters and similar items used in

required maintenance services, the repair or

replacement of maintenance parts beyond the

first required inspection/maintenance, or if the

part has been replaced earlier for reasons other

than it being defective.

The SAV or any part of the SAV unless a failure

causes the SAV to fail to conform to applicable

emission regulations.

Any SAV on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The SAV, if the vehicle identification number is

altered or cannot be read, or if the SAV has been

declared a total loss or sold for salvage purposes.

General

These warranties give you specific legal rights,

and you may also have other rights which vary

from state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN.

BMW NA HEREBY EXCLUDES INCIDENTAL

AND CONSEQUENTIAL DAMAGES, INCLUD-

ING LOSS OF TIME, INCONVENIENCE, OR

LOSS OF USE OF THE SAV, FOR ANY BREACH

OF ANY EXPRESS OR IMPLIED WARRANTY,

INCLUDING THE IMPLIED WARRANTY OF

MERCHANTABILITY, APPLICABLE TO THIS

PRODUCT.

Some states do not allow limitations on how long

an implied warranty lasts, or the exclusion or lim-

itation of incidental or consequential damages,

so the above limitations and exclusions may not

apply to you. Additionally, if you are a California,

Maine, Massachusetts or Vermont resident and

your vehicle is registered in that state, your vehi-

cle is eligible for California Emissions Warranty

coverage.

Federal Emissions Performance

Warranty (Valid only in the U.S.A.

and Puerto Rico)

In those states and jurisdictions that have estab-

lished periodic vehicle emissions tests to encour-

age proper vehicle maintenance and require the

car to pass an emissions test approved by the

U.S. Environmental Protection Agency and:

1. The SAV was distributed by BMW of North

America (BMW NA), or sold through the

BMW NA European Delivery Program; and

2. The SAV has been maintained and operated

in accordance with the instructions for proper

maintenance and use set forth in the X5

Owner’s Manual supplied with the SAV; and

3. The SAV fails to conform to the applicable

emissions standards of the EPA as judged by

an EPA approved emissions test; and

4. The failure to conform results or will result in

the owner of the SAV having to bear a penalty

or other sanction (including the denial of the

right to use the car) under local state or fed-

eral law if the non-conformity is not remedied

within a specified period of time.

Then, in accordance with the provisions of sec-

tion 207(b) of the Clean Air Act, BMW NA war-

rants that if the SAV is eligible for coverage under

this warranty, any non-conformities in the SAV,

which cause it to fail an EPA-approved emissions

test will, without charge for parts or labor (includ-

ing diagnosis), be adjusted, repaired, or replaced,

at the option of BMW NA to proper specifica-

tions, in order to make the SAV comply with

applicable emissions standards. The decision to

adjust, repair or replace parts is solely the pre-

rogative of BMW NA and must reasonably be

expected to correct the failure of the warranted

part.

This warranty begins on the date of first retail

sale, or the date the SAV is first placed in service

as a demonstrator or company vehicle, whichever

is earlier. This warranty continues for a period of

2 years or 24,000 miles, whichever occurs first,

except for specific emissions control compo-

nents (as listed on page 35), for which the war-

ranty period is 8 years or 80,000 miles whichever

occurs first.

This warranty is made subject to the terms and

conditions that apply to the Emission Control

System Warranty and the New SAV Limited

Warranty.

No claim under this warranty will be denied on

the basis of use of a properly installed EPA certi-

fied emission part for maintenance and repair.

A SAV manufacturer may deny an emission per-

formance warranty claim on the basis of an

uncertified replacement part used in the mainte-

nance or repair of an SAV only if the SAV manu-

facturer presents evidence that the uncertified

replacement part is either defective in materials

or workmanship or not equivalent from an emis-

sion standpoint to the original equipment part.

Maintenance, replacement, or repair of emis-

sion control devices and systems may be per-

formed by any automotive repair

establishment or individual using any certi-

fied part.

Immediately after the SAV has failed an EPA

approved emission short test, your claim can be

made at any authorized BMW SAV center. The

authorized BMW SAV center will honor or deny

your claim within the time period specified by

local or state laws (not to exceed 30 days), to

avoid further penalties or sanctions. lf the claim is

denied, the authorized BMW SAV center will

notify you in writing of the reason(s). The autho-

rized BMW SAV center is required by law to

honor the claim if notice of denial is not received

by the owner within the specified time period.

You may obtain further information concerning

the emission warranties, or report violations of

warranty terms, by contacting the Director, Field

Operations and Support Division (6406J), Envi-

ronmental Protection Agency, 401 “M” Street,

SW, Washington, D.C. 20460.

The following systems are covered by the Fed-

eral Emission Performance Warranty for a period

of two years or 24,000 miles, whichever occurs

first. The specific systems may vary according to

model, therefore, all of the systems listed may

not be used on your SAV. For assistance in deter-

mining which systems and specific components

within these systems apply to your SAV, please

contact your authorized BMW SAV center.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATION SYS-

TEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUST SYSTEM

ENGINE EMISSION CONTROL SYSTEM

SENSORS/DEVICES

ON BOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATED WITH THE

ABOVE SYSTEMS

The following components and/or system are/is

covered under the Federal Emission Warranty for

a period of 8 years or 80,000 miles, whichever

occurs first.

CATALYTIC CONVERTER

ENGINE CONTROL MODULE (INCLUDING ON-

BOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of the

specific components of the on-board diagnostic

system, please contact your authorized BMW

SAV center.

California Emission Control

Warranty Statement*

Your Warranty Rights and

Obligations

The California Air Resources Board and BMW of

North America (BMW NA) are pleased to explain

the emission control system warranty on your

2007 SAV. In California, new motor vehicles must

be designed, built and equipped to meet the

State’s stringent anti-smog standards. BMW NA

must warrant the emission control system on

your SAV for the periods of time listed below pro-

vided there has been no abuse, neglect or

improper maintenance of your SAV.

Your emission control system may include parts

such as the fuel injection system, the ignition

system, catalytic converter, and engine com-

puter. Also included may be hoses, belts, con-

nectors and other emission-related assemblies.

Where a warrantable condition exists, BMW NA

will repair your SAV at no cost to you including

diagnosis, parts and labor.

Manufacturer’s Warranty Coverage:

– For 3 years or 50,000 miles whichever occurs

first:

1. If your SAV fails a Smog Check inspection, all

necessary repairs and adjustments will be

made by BMW NA to ensure that your SAV

passes the inspection. This is your emission

control system PERFORMANCE

WARRANTY.

2. If any emission-related part on your SAV is

defective, the part will be repaired or replaced

by BMW NA. This is your short-term emis-

sion control system DEFECTS WARRANTY.

For 7 years or 70,000 miles whichever occurs

first:

If an emission-related part specially noted on

page 39 as having coverage for 7 years or 70,000

miles is defective, the part will be repaired or

replaced by BMW NA. This is your long-term

emission control system DEFECTS WARRANTY.

Owner’s Warranty Responsibilities:

– As the SAV owner, you are responsible for the

performance of the required maintenance listed

in your Owner’s Manual. BMW NA recom-

mends that you retain all receipts covering

maintenance on your SAV, but BMW NA cannot

deny warranty solely for the lack of receipts or

for your failure to ensure the performance of all

scheduled maintenance.

– You are responsible for presenting your SAV to

an authorized BMW SAV center as soon as a

problem exists. The warranty repairs should be

completed in a reasonable amount of time, not

to exceed 30 days.

– As the SAV owner, you should also be aware

that BMW NA may deny your warranty cover-

age if your SAV or part has failed due to abuse,

neglect, improper maintenance or unapproved

modifications.

If you have any questions regarding your war-

ranty rights and responsibilities, you should

contact:

BMW of North America, LLC

Customer Relations and Services Department

PO. Box 1227

Westwood, N.J. 07675-1227

Telephone: 1 800 831-1117

Website: www.bmwusa.com

or the

California Air Resources Board

9528 Telstar Avenue

El Monte, CA 91731

*The California Emissions Control System Lim-

ited Warranty applies to all 2007 U.S. specifica-

tion BMW SAVs sold, leased, and/or registered in

California, Maine, Massachusetts or Vermont.

California Emission Control

System Limited Warranty*

This warranty applies to California certified SAVs

distributed by BMW of North America (BMW NA)

or sold through the BMW NA European Delivery

Program, registered and operated primarily in

California.

BMW NA warrants to the original purchaser and

each subsequent owner that the SAV is:

a. designed, built and equipped so as to con-

form with the applicable California Air

Resources Board emission standards.

b. free from defects in materials and workman-

ship which cause any part that can affect

emissions to fail to conform with applicable

requirements or to fail a California Smog

Check test or EPA approved short test for a

period of 3 years or 50,000 miles, whichever

occurs first.

c. free from defects in materials and workman-

ship in emission related parts, which are con-

tained in the California Emission Warranty

Parts List on page 39, for a period of 7 years

or 70,000 miles, whichever occurs first.

This warranty begins on the date of first retail

sale, or the date the SAV is first placed in service

as a demonstrator or company vehicle, whichever

is earlier.

To obtain service under this warranty, the SAV

must be brought, upon failure of a Smog Check

test or upon discovery of the defect, to the work-

shop of any authorized BMW SAV center, during

normal business hours. The authorized BMW

SAV center will honor or deny your claim within

30 days. If the claim is denied, the authorized

BMW SAV center will notify you in writing of the

reason(s). The authorized BMW SAV center is

required by law to honor the claim if notice is not

given to the owner within 30 days.

The authorized BMW SAV center will, without

charge for parts or labor (including diagnosis),

either adjust, repair or replace the defective part

and other parts affected by the failure of the war-

ranted part, if any. If your SAV failed the California

Smog Check test or an EPA approved short test,

then BMW NA will repair your SAV so that it will

pass this test. Items that require scheduled

replacement are warranted up to the replace-

ment interval specified in the Service section of

this Statement. BMW NA may repair a part in lieu

of replacing it when performing warranty repairs.

Parts for which replacements are made become

the property of BMW NA. After 3 years or 50,000

miles, and in accordance with paragraph (c)

above, such repairs are limited to the repair or

replacement of those parts identified in the Cali-

fornia Emissions Warranty List.

If your California registered SAV is between 7 and

8 years old and has been driven less than 80,000

miles, then your SAV is eligible for additional war-

ranty coverage under the Federal Emissions

Warranty.

A repair performed as the result of a smog check

test failure due to a defect in a part, which is war-

ranted for 7 years/70,000 miles, is covered.

In all cases, a reasonable time, not to exceed 30

days, must be allowed for a warranty repair to be

completed, after the SAV is received by the

authorized BMW SAV center.

It is the owner’s responsibility to have all required

maintenance services performed (at the owner’s

expense), as prescribed in the maintenance

schedule for the BMW Emission Control System.

Service intervals are computed by the service

interval indicator and displayed on the instrument

panel.

*The California Emissions Control System Lim-

ited Warranty applies to all 2007 U.S. specifica-

tion BMW SAVs sold, leased, and/or registered in

California, Maine, Massachusetts or Vermont.

However, BMW NA will not deny your warranty

repair claims solely because you do not have

maintenance records or you did not perform the

required maintenance unless BMW NA demon-

strates that such lack of required maintenance is

a direct cause of the emission control system

failure. The instructions for required maintenance

and use can be found in the X5 Owner’s Manual

and in the Service section of this Statement.

It is strongly recommended that any replacement

parts used for maintenance, repair or replace-

ment of emission control systems be genuine

BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this

warranty, the owner may elect to have mainte-

nance, repair or replacement of the emission

control systems performed by any automotive

repair establishment, or elect to use parts other

than BMW Authorized Remanufactured or genu-

ine BMW Service Parts. However, the cost of

such service or parts will not be covered under

this warranty, except in emergency situations. In

an emergency situation, where an authorized

BMW SAV center is not reasonably available or a

warranty replacement part is not available within

30 days, repairs may be performed at any avail-

able service establishment or by any individual

using any replacement part.

A repair not completed within 30 days consti-

tutes an emergency. BMW NA will reimburse the

owner for such emergency repairs (including

labor, parts and diagnosis not to exceed BMW

suggested retail price for all warranted parts

replaced and labor charges based on the manu-

facturer’s recommended time allowance for the

warranty repair and the geographically appropri-

ate hourly labor rate) that are covered under this

warranty. Replaced parts and paid invoices must

be presented to an authorized BMW SAV center

as a condition of reimbursement for emergency

repairs not performed by an authorized BMW

SAV center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of emission control systems. If other than genu-

ine BMW Service Parts or Authorized Remanu-

factured Parts are used for maintenance, repair

or replacement of components affecting emis-

sion control, the owner should obtain assurances

that such parts are warranted by their manufac-

turer to be equivalent to genuine BMW parts in

performance and durability. BMW NA assumes

no liability under this warranty with respect to

parts other than genuine BMW parts.

However, the use of non-BMW replacement

parts does not invalidate the warranty on other

components, unless non-BMW parts cause

damage to warranted parts.

What is not covered

This warranty does not cover malfunctions

caused by any of the following: accident, flood,

misuse, modification, alteration, tampering, dis-

connection, improper or inadequate mainte-

nance, except if performed by an authorized

BMW SAV center doing warranty repair work, use

of leaded fuel or fuel other than as specified in

the Owner’s Manual.

The replacement of maintenance parts, such as

spark plugs, filters and similar items used in

required maintenance services or the repair or

replacement of maintenance parts beyond the

first replacement interval.

Any SAV on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The SAV, if the SAV identification number is

altered or cannot be determined, or if the SAV

has been declared a total loss or sold for salvage

purposes.

General

The warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN. BMW OF NORTH AMERICA HEREBY

EXCLUDES INCIDENTAL AND CONSEQUEN-

TIAL DAMAGES, INCLUDING LOSS OF TIME,

INCONVENIENCE, OR LOSS OF USE OF THE

VEHICLE, FOR ANY BREACH OF ANY

EXPRESS OR IMPLIED WARRANTY, INCLUD-

ING THE IMPLIED WARRANTY OF MERCHANT-

ABILITY, APPLICABLE TO THIS PRODUCT.

For assistance in determining which parts are

covered by this warranty, please contact your

authorized BMW SAV center or the BMW NA

Customer Relations Department at

1 800 831-1117 or through our website at

www.bmwusa.com. You may obtain further infor-

mation concerning the emissions warranty or

report violations of warranty terms, by contacting

Air Resources Board (ARB), Mobile Source Divi-

sion, 9528 Telstar Avenue, El Monte, CA 91731.

Please include the title of the BMW service

department head and telephone number.

California Emission Warranty

Parts List

The following components are covered for

defects by the California Emission Control Sys-

tem Limited Warranty for a period of 7 years or

70,000 miles, whichever comes first.

Component X5 3.0i X5 4.8i

Catalytic Converter ••

Cylinder Head Cover

Gasket

••

Engine Control

Module

••

Exhaust Manifold

Gasket

••

Exhaust Manifold •

Exhaust Manifold W.

Catalyst

•

Fuel Tank ••

Intake Drive Unit •

Intake Manifold ••

Intake Manifold

Gasket

••

Transmission Control

Module

••

Valvetronic Control

Unit

••

Valvetronic Sensor ••

VANOS Camshaft

Position Controller

••

Notice

The “National Traffic & Motor Vehicle Safety Act

of 1966” requires manufacturers to be in a posi-

tion to contact the vehicle owners when a correc-

tion of a product defect becomes necessary.

Please fill in the attached postcard if you change

your address or purchase a used BMW.

Tire Warranty Statement

Tires are warranted by their respective manufac-

turer as detailed in the applicable tire manufac-

turer’s warranty statements. Instructions for

proper tire care and maintenance are contained

in the Owner’s Manual. Should you experience

difficulty in obtaining warranty service from a tire

manufacturer, your authorized BMW center will

assist you in resolving the difficulty.

Notes:

BMW of North America, LLC

P.O. Box 1227

Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE

NECESSARY

IF MAILED IN

THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

For immediate updates or if there are no cards left, please contact the

BMW Customer Relations Center at: 1-800-831-1117.

BMW of North America, LLC

P.O. Box 1227

Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE

NECESSARY

IF MAILED IN

THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

For immediate updates or if there are no cards left, please contact the

BMW Customer Relations Center at: 1-800-831-1117.

36873_Info Change Card_BMW.qxd 7/7/06 9:53 AM Page 1

Information Change Card

Please print new owner or update your customer information

For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

The information provided by you will be used by BMW to update

new owner and customer information. Rest assured that we will

not rent or sell your personal information to anyone. To see our

or call 800-831-1117 to request a copy.

Please Check One:  Address Change  Ownership Change

 Mr.  Mrs.  Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN

Current Date: _________________________________________

Date of Change of Status: ______________________________

Sold Privately 

(Print name & address of new owner above, if known)

Purchased Privately  Exported 

Traded  Destroyed 

Lease Ended  Stolen 

Gifted  Never Owned 

Information Change Card

Please print new owner or update your customer information

For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

The information provided by you will be used by BMW to update

new owner and customer information. Rest assured that we will

not rent or sell your personal information to anyone. To see our

or call 800-831-1117 to request a copy.

Please Check One:  Address Change  Ownership Change

 Mr.  Mrs.  Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN

Current Date: _________________________________________

Date of Change of Status: ______________________________

Sold Privately 

(Print name & address of new owner above, if known)

Purchased Privately  Exported 

Traded  Destroyed 

Lease Ended  Stolen 

Gifted  Never Owned 

36873_Info Change Card_BMW.qxd 7/7/06 9:53 AM Page 2

Información del propietario/conductor:

Nombre _____________________________________________________________________

Dirección _____________________________________________________________________

_____________________________________________________________________

Números telefónicos del propietario/conductor:

Laboral _____________________________________________________________________

Particular _____________________________________________________________________

Modelo ________________________________________________ Año _______________

VIN

Fecha de venta minorista/puesta en marcha ______________________________________

Código de tapizado ___________________________ Código de color_________________

Fecha de fabricación ___________________________________________________________

Número de patente ____________________________________________________________

Números telefónicos del centro de BMW:

Oficinas _____________________________________________________________________

Services _____________________________________________________________________

5 Series (Excepto M5)

2007

37481_5 Series SP S&W_07.qxd 8/8/06 9:55 AM Page 2

SD-330

The Ultimate

riving Machine

Service and

arranty

Information

007

3.0i, 4.8i

The Ultimate

riving Machine

Service and

arranty

Information

007

3.0i, 4.8i

Woodcliff Lake, New Jersey 07677

Printed in U.S.A. 9/06

07X5SW

*07X5SW*

2007 BMW X5 3.0i

Product's Documents

User Manual

Specifications

BMW 2007 BMW X5 3.0I Questions and Answers

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