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USER’S GUIDE MFC-9120CN MFC-9320CW
Brother numbers
Register your product
FAQs (frequently asked questions)
For Customer Service
Ordering accessories and supplies
Notice - Disclaimer of Warranties (USA and Canada)
Compilation and Publication Notice
Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
Table of Contents
Section I: General
1 General information
Using the documentation
Symbols and conventions used in the documentation
Accessing the Software User’s Guide and Network User’s Guide
Viewing documentation
Viewing documentation (Windows®)
How to find scanning instructions
Software User’s Guide:
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
How to find Network setup instructions
Viewing documentation (Macintosh)
How to find scanning instructions
Software User’s Guide:
Presto! PageManager User’s Guide:
How to find Network setup instructions
Accessing Brother support (Windows®)
Control panel overview
Data LED indications
2 Loading paper and documents
Loading paper and print media
Loading paper in the standard paper tray
Printing on plain paper, thin paper or recycled paper from the paper tray
Loading paper in the manual feed slot
Printing on plain paper, recycled paper or bond paper from the manual feed slot
Printing on thick paper, labels, envelopes or small paper
Unprintable area
Unprintable area for faxes and copies
Unprintable area when printing from a computer
Acceptable paper and other print media
Recommended paper and print media
Type and size of paper
Standard paper tray
Manual feed slot
The name for the paper trays in the printer driver in this Guide are as follows:
Paper capacity of the paper trays
Recommended paper specifications
Handling and using special paper
Types of paper to avoid
Envelopes
Types of envelopes to avoid
Labels
Types of labels to avoid
Loading documents
Using the automatic document feeder (ADF)
Recommended environment
Using the scanner glass
3 General Setup
Mode Timer
Paper settings
Paper Type
Paper Size
Volume settings
Ring volume
Beeper volume
Speaker volume
Automatic daylight savings time
Ecology features
Toner Save
Sleep Time
LCD Contrast
Dial Prefix
Setting up the prefix number
Changing the prefix number
4 Security features
Secure Function Lock 2.0 (MFC-9320CW only)
Setting the password for the administrator
Changing the password for the administrator
Setting up the public user mode
Setting up restricted users
Turning Secure Function Lock on/off
Switching Users
Memory Security (MFC-9120CN only)
Setting up the password
Changing your memory security password
Turning memory security on/off
Setting Lock
Setting up the password
Changing your Setting Lock password
Turning Setting Lock on/off
Restricting dialing
Dial pad restriction
One Touch restriction
Speed Dial restriction
Section II: Fax
5 Sending a fax
How to fax
Entering fax mode
Sending a fax from the ADF
Sending a fax from the scanner glass
Faxing A4 size documents from the scanner glass
Canceling a fax in progress
Broadcasting (black & white only)
Canceling a Broadcast in progress
Additional sending operations
Sending faxes using multiple settings
Electronic cover page (black & white only)
Composing your own comments
Send a cover page for the next fax
Send a cover page for all faxes
Using a printed cover page
Contrast
Changing Fax Resolution
To change the Fax Resolution setting for the next fax
To change the default Fax Resolution setting
Dual access (black & white only)
Real Time Transmission
Sending in real time for all faxes
Sending in real time for the next fax only
Overseas Mode
Delayed Fax (black & white only)
Delayed batch transmission (black & white only)
Checking and canceling waiting jobs
Sending a fax manually
Manual transmission
Sending a fax at the end of a conversation
Out of memory message
6 Receiving a fax
Choose the correct Receive Mode
Using receive modes
Fax Only
Fax/Tel
Manual
External TAD
Receive Mode settings
Ring Delay
F/T Ring Time (Fax/Tel mode only)
Easy Receive
If Easy Receive is On:
If Easy Receive is Off:
Setting the Print Density
Additional receiving operations
Printing a reduced incoming fax
Setting the Fax Receive Stamp (black & white only)
Receiving a fax at the end of a conversation
Printing a fax from the memory
Receiving faxes into memory when the paper tray is empty (black & white only)
7 Telephone services and external devices
Telephone line services
Voice Mail
Distinctive Ring
What does your telephone company’s ‘Distinctive Ring’ do?
What does Brother’s ‘distinctive ring’ do?
Do you have Voice Mail?
Before you choose the ring pattern to register
Registering the distinctive ring pattern Very important!
Turning off distinctive ring
Caller ID
Viewing the Caller ID List
Printing the Caller ID List
Connecting an external TAD (telephone answering device)
Connections
Recording an outgoing message (OGM)
Special line considerations
Roll over telephone lines
Two-line telephone system
Converting telephone wall outlets
Installing machine, external two-line TAD and two-line telephone
Multi-line connections (PBX)
External and extension telephones
Using external and extension telephones
Using extension telephones
Using an external telephone (Connected to the EXT. jack of the machine)
If you answer a call and no one is on the line:
For Fax/Tel mode only
Connecting an external or extension telephone
Using a non-Brother cordless external handset
Using Remote Codes
Fax Receive Code
Telephone Answer Code
Changing the Remote Codes
8 Dialing and storing numbers
How to dial
Manual dialing
One touch dialing
Speed dialing
Search
Fax redial
Storing numbers
Storing a pause
Storing One Touch Dial numbers
Storing Speed Dial numbers
Changing One Touch and Speed Dial numbers
Setting up Groups for Broadcasting
Dialing access codes and credit card numbers
Pause
Tone or Pulse (Canada only)
9 Remote Fax Options (black & white only)
Fax Forwarding
Paging
Fax Storage
PC Fax Receive
Changing Remote Fax Options
Turning off Remote Fax Options
Remote retrieval
Setting a Remote Access Code
Using your Remote Access Code
Retrieving fax messages
Changing the Fax Forwarding number
Remote fax commands
10 Polling
Polling receive
Sequential polling
Polled transmit (black & white only)
Setup for polled transmit
11 Printing reports
Fax reports
Transmission verification report
Fax Journal
Reports
How to print a report
Section III: Copy
12 Making copies
How to copy
Entering copy mode
Making a single copy
Making multiple copies
Stop copying
Copy options (temporary settings)
Enlarging or reducing the image copied
Using the Options key
Improving copy quality
Sorting copies using the ADF
Adjusting Contrast, Color and Brightness
Contrast
Brightness
Color saturation
Making N in 1 copies (page layout)
If you are copying from the ADF:
If you are copying from the scanner glass:
Out of memory message
Section IV: Direct printing
13 Printing photos from a digital camera (MFC-9320CW only)
Before using PictBridge
PictBridge requirements
Using PictBridge
Setting your digital camera
Printing images
DPOF printing
Printing images with Secure Function Lock 2.0 enabled (MFC-9320CW only)
Connecting a camera as a storage device
Understanding the error messages
14 Printing data from a USB Flash memory drive (MFC-9320CW only)
Supported file formats
Creating a PRN or PostScript® 3™ file for direct printing
Printing data directly from the USB Flash memory drive (MFC-9320CW only)
Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled (MFC-9320CW only)
Understanding the error messages
Section V: Software
15 Software and Network features
How to read the HTML User’s Guide
Windows®
Macintosh
Section VI: Appendixes
A Safety and legal
Choosing a location
To use the machine safely
Important safety instructions
Standard telephone and FCC notices
Industry Canada Compliance Statement (Canada only)
Disconnect device
LAN connection
International ENERGY STAR® Qualification Statement
Libtiff Copyright and License
Trademarks
B Options
Options
Memory board
Installing extra memory
C Troubleshooting and routine maintenance
Troubleshooting
If you are having difficulty with your machine
Improving the print quality
Setting Dial Tone detection
Telephone line interference
Error and maintenance messages
Transferring your faxes or Fax Journal report
Transferring faxes to another fax machine
Transferring faxes to your PC
Transferring Fax Journal report to another fax machine
Document jams
Document is jammed in the top of the ADF unit
Document is jammed under the document cover
Document is jammed at the output tray
Paper jams
Paper is jammed in the Paper Tray
Paper is jammed at the output paper tray
Paper is jammed at the back of the machine
Paper is jammed inside the machine
Routine maintenance
Cleaning the outside of the machine
Cleaning the scanner
Cleaning the LED heads
Cleaning the corona wires
Cleaning the drum unit
Cleaning the paper pick-up rollers
Calibration
Auto Registration
Manual Registration
Replacing the consumable items
Replacing a Toner cartridge
Toner Low message
Replace Toner message
Drum units
Drum End Soon messages
Replace Drums messages
Replacing the drum units
Resetting the drum counter
Replacing the belt unit
Belt End Soon message
Replace Belt message
Replacing the waste toner box
WT Box End Soon message
Replace WT Box message
Replacing periodic maintenance parts
Machine Information
Checking the Serial Number
Checking the Page Counters
Checking the remaining life of parts
Reset functions
How to reset the machine
Packing and shipping the machine
D Menu and features
On-screen programming
Menu table
Memory storage
Menu keys
How to access the menu mode
Menu table
Entering text
E Specifications
General
Print media
Fax
Copy
Scan
Print
Interfaces
PictBridge (MFC-9320CW)
Direct Print feature (MFC-9320CW)
Computer requirements
Consumable items
Ethernet wired network
Ethernet wireless network (MFC-9320CW only)
Authentication and encryption for wireless users only
Authentication method
Encryption methods
Network key
Wireless one-push configuration
F Glossary
Index
brother USA/CAN
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Contents
Table of Contents
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Section V
Software
V
Software an
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106
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File type: PDF
File name: 22155221_mfc-9320cw.pdf
File size: 17.58 MB
File Language: English
Pages: 264
Author: Brother
Published: 2020-09-29
Updated: 2023-09-06
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Table of Contents
×
USER’S GUIDE MFC-9120CN MFC-9320CW
1
Brother numbers
3
Register your product
3
FAQs (frequently asked questions)
3
For Customer Service
3
Ordering accessories and supplies
4
Notice - Disclaimer of Warranties (USA and Canada)
5
Compilation and Publication Notice
5
Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)
6
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
8
Table of Contents
9
Section I: General
17
1 General information
18
Using the documentation
18
Symbols and conventions used in the documentation
18
Accessing the Software User’s Guide and Network User’s Guide
19
Viewing documentation
19
Viewing documentation (Windows®)
19
How to find scanning instructions
20
Software User’s Guide:
20
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
20
How to find Network setup instructions
20
Viewing documentation (Macintosh)
20
How to find scanning instructions
21
Software User’s Guide:
21
Presto! PageManager User’s Guide:
21
How to find Network setup instructions
21
Accessing Brother support (Windows®)
21
Control panel overview
22
Data LED indications
26
2 Loading paper and documents
27
Loading paper and print media
27
Loading paper in the standard paper tray
27
Printing on plain paper, thin paper or recycled paper from the paper tray
27
Loading paper in the manual feed slot
29
Printing on plain paper, recycled paper or bond paper from the manual feed slot
29
Printing on thick paper, labels, envelopes or small paper
30
Unprintable area
33
Unprintable area for faxes and copies
33
Unprintable area when printing from a computer
33
Acceptable paper and other print media
34
Recommended paper and print media
34
Type and size of paper
34
Standard paper tray
34
Manual feed slot
34
The name for the paper trays in the printer driver in this Guide are as follows:
34
Paper capacity of the paper trays
35
Recommended paper specifications
35
Handling and using special paper
36
Types of paper to avoid
36
Envelopes
37
Types of envelopes to avoid
37
Labels
38
Types of labels to avoid
38
Loading documents
39
Using the automatic document feeder (ADF)
39
Recommended environment
39
Using the scanner glass
40
3 General Setup
41
Mode Timer
41
Paper settings
41
Paper Type
41
Paper Size
41
Volume settings
42
Ring volume
42
Beeper volume
42
Speaker volume
42
Automatic daylight savings time
43
Ecology features
43
Toner Save
43
Sleep Time
43
LCD Contrast
44
Dial Prefix
44
Setting up the prefix number
44
Changing the prefix number
44
4 Security features
45
Secure Function Lock 2.0 (MFC-9320CW only)
45
Setting the password for the administrator
45
Changing the password for the administrator
46
Setting up the public user mode
46
Setting up restricted users
47
Turning Secure Function Lock on/off
47
Switching Users
48
Memory Security (MFC-9120CN only)
48
Setting up the password
49
Changing your memory security password
49
Turning memory security on/off
49
Setting Lock
50
Setting up the password
50
Changing your Setting Lock password
50
Turning Setting Lock on/off
51
Restricting dialing
51
Dial pad restriction
51
One Touch restriction
51
Speed Dial restriction
52
Section II: Fax
53
5 Sending a fax
54
How to fax
54
Entering fax mode
54
Sending a fax from the ADF
54
Sending a fax from the scanner glass
54
Faxing A4 size documents from the scanner glass
55
Canceling a fax in progress
55
Broadcasting (black & white only)
55
Canceling a Broadcast in progress
56
Additional sending operations
56
Sending faxes using multiple settings
56
Electronic cover page (black & white only)
57
Composing your own comments
57
Send a cover page for the next fax
57
Send a cover page for all faxes
58
Using a printed cover page
58
Contrast
58
Changing Fax Resolution
58
To change the Fax Resolution setting for the next fax
58
To change the default Fax Resolution setting
59
Dual access (black & white only)
59
Real Time Transmission
59
Sending in real time for all faxes
60
Sending in real time for the next fax only
60
Overseas Mode
60
Delayed Fax (black & white only)
60
Delayed batch transmission (black & white only)
60
Checking and canceling waiting jobs
61
Sending a fax manually
61
Manual transmission
61
Sending a fax at the end of a conversation
61
Out of memory message
61
6 Receiving a fax
62
Choose the correct Receive Mode
62
Using receive modes
64
Fax Only
64
Fax/Tel
64
Manual
64
External TAD
64
Receive Mode settings
65
Ring Delay
65
F/T Ring Time (Fax/Tel mode only)
65
Easy Receive
66
If Easy Receive is On:
66
If Easy Receive is Off:
66
Setting the Print Density
66
Additional receiving operations
67
Printing a reduced incoming fax
67
Setting the Fax Receive Stamp (black & white only)
67
Receiving a fax at the end of a conversation
67
Printing a fax from the memory
68
Receiving faxes into memory when the paper tray is empty (black & white only)
68
7 Telephone services and external devices
69
Telephone line services
69
Voice Mail
69
Distinctive Ring
70
What does your telephone company’s ‘Distinctive Ring’ do?
70
What does Brother’s ‘distinctive ring’ do?
70
Do you have Voice Mail?
70
Before you choose the ring pattern to register
71
Registering the distinctive ring pattern Very important!
71
Turning off distinctive ring
72
Caller ID
72
Viewing the Caller ID List
73
Printing the Caller ID List
73
Connecting an external TAD (telephone answering device)
73
Connections
74
Recording an outgoing message (OGM)
74
Special line considerations
75
Roll over telephone lines
75
Two-line telephone system
75
Converting telephone wall outlets
75
Installing machine, external two-line TAD and two-line telephone
75
Multi-line connections (PBX)
76
External and extension telephones
76
Using external and extension telephones
76
Using extension telephones
76
Using an external telephone (Connected to the EXT. jack of the machine)
76
If you answer a call and no one is on the line:
76
For Fax/Tel mode only
77
Connecting an external or extension telephone
77
Using a non-Brother cordless external handset
77
Using Remote Codes
77
Fax Receive Code
77
Telephone Answer Code
77
Changing the Remote Codes
78
8 Dialing and storing numbers
79
How to dial
79
Manual dialing
79
One touch dialing
79
Speed dialing
79
Search
80
Fax redial
80
Storing numbers
80
Storing a pause
80
Storing One Touch Dial numbers
81
Storing Speed Dial numbers
82
Changing One Touch and Speed Dial numbers
84
Setting up Groups for Broadcasting
85
Dialing access codes and credit card numbers
87
Pause
87
Tone or Pulse (Canada only)
87
9 Remote Fax Options (black & white only)
88
Fax Forwarding
88
Paging
89
Fax Storage
89
PC Fax Receive
90
Changing Remote Fax Options
91
Turning off Remote Fax Options
91
Remote retrieval
92
Setting a Remote Access Code
92
Using your Remote Access Code
92
Retrieving fax messages
93
Changing the Fax Forwarding number
93
Remote fax commands
94
10 Polling
95
Polling receive
95
Sequential polling
95
Polled transmit (black & white only)
96
Setup for polled transmit
96
11 Printing reports
97
Fax reports
97
Transmission verification report
97
Fax Journal
98
Reports
98
How to print a report
99
Section III: Copy
101
12 Making copies
102
How to copy
102
Entering copy mode
102
Making a single copy
102
Making multiple copies
102
Stop copying
102
Copy options (temporary settings)
103
Enlarging or reducing the image copied
103
Using the Options key
104
Improving copy quality
105
Sorting copies using the ADF
105
Adjusting Contrast, Color and Brightness
105
Contrast
105
Brightness
106
Color saturation
106
Making N in 1 copies (page layout)
107
If you are copying from the ADF:
107
If you are copying from the scanner glass:
108
Out of memory message
108
Section IV: Direct printing
109
13 Printing photos from a digital camera (MFC-9320CW only)
110
Before using PictBridge
110
PictBridge requirements
110
Using PictBridge
110
Setting your digital camera
110
Printing images
111
DPOF printing
112
Printing images with Secure Function Lock 2.0 enabled (MFC-9320CW only)
112
Connecting a camera as a storage device
114
Understanding the error messages
114
14 Printing data from a USB Flash memory drive (MFC-9320CW only)
115
Supported file formats
115
Creating a PRN or PostScript® 3™ file for direct printing
115
Printing data directly from the USB Flash memory drive (MFC-9320CW only)
116
Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled (MFC-9320CW only)
117
Understanding the error messages
119
Section V: Software
121
15 Software and Network features
122
How to read the HTML User’s Guide
122
Windows®
122
Macintosh
122
Section VI: Appendixes
123
A Safety and legal
124
Choosing a location
124
To use the machine safely
125
Important safety instructions
129
Standard telephone and FCC notices
131
Industry Canada Compliance Statement (Canada only)
133
Disconnect device
133
LAN connection
133
International ENERGY STAR® Qualification Statement
134
Libtiff Copyright and License
135
Trademarks
136
B Options
137
Options
137
Memory board
138
Installing extra memory
138
C Troubleshooting and routine maintenance
140
Troubleshooting
140
If you are having difficulty with your machine
140
Improving the print quality
149
Setting Dial Tone detection
156
Telephone line interference
156
Error and maintenance messages
157
Transferring your faxes or Fax Journal report
163
Transferring faxes to another fax machine
163
Transferring faxes to your PC
163
Transferring Fax Journal report to another fax machine
163
Document jams
164
Document is jammed in the top of the ADF unit
164
Document is jammed under the document cover
164
Document is jammed at the output tray
164
Paper jams
165
Paper is jammed in the Paper Tray
165
Paper is jammed at the output paper tray
166
Paper is jammed at the back of the machine
167
Paper is jammed inside the machine
168
Routine maintenance
170
Cleaning the outside of the machine
170
Cleaning the scanner
171
Cleaning the LED heads
172
Cleaning the corona wires
173
Cleaning the drum unit
175
Cleaning the paper pick-up rollers
179
Calibration
180
Auto Registration
181
Manual Registration
181
Replacing the consumable items
182
Replacing a Toner cartridge
184
Toner Low message
184
Replace Toner message
184
Drum units
189
Drum End Soon messages
190
Replace Drums messages
190
Replacing the drum units
190
Resetting the drum counter
194
Replacing the belt unit
194
Belt End Soon message
194
Replace Belt message
194
Replacing the waste toner box
198
WT Box End Soon message
198
Replace WT Box message
198
Replacing periodic maintenance parts
203
Machine Information
203
Checking the Serial Number
203
Checking the Page Counters
203
Checking the remaining life of parts
204
Reset functions
204
How to reset the machine
205
Packing and shipping the machine
205
D Menu and features
210
On-screen programming
210
Menu table
210
Memory storage
210
Menu keys
210
How to access the menu mode
211
Menu table
212
Entering text
232
E Specifications
234
General
234
Print media
236
Fax
237
Copy
238
Scan
239
Print
240
Interfaces
241
PictBridge (MFC-9320CW)
242
Direct Print feature (MFC-9320CW)
243
Computer requirements
244
Consumable items
245
Ethernet wired network
246
Ethernet wireless network (MFC-9320CW only)
248
Authentication and encryption for wireless users only
250
Authentication method
250
Encryption methods
251
Network key
251
Wireless one-push configuration
252
F Glossary
253
Index
257
brother USA/CAN
264
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