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24 49-1000362 Rev. 1
PROBLEM POSSIBLE CAUSE
VIBRATION OR RATTLING (Slight
vibration is normal.)
Refrigerator may not be properly installed.
FRESH FOOD OR FREEZER
COMPARTMENT TOO WARM
Temperature controls not set cold enough. See Temperature Controls.
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
FROST OR ICE CRYSTALS ON
FROZEN FOOD (Frost within package
is normal.)
Door left open or package holding door open.
Too frequent or too long door openings.
SLOW ICE CUBE FREEZING Door may have been left open.
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Packages may be holding door open.
ICE HAS ODOR/TASTE Old cubes need to be discarded.
Ice storage bin needs to be emptied and washed.
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taste to ice.
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Poor-tasting incoming water. Replace water filter.
AUTOMATIC ICEMAKER DOES NOT
WORK
Icemaker is turned OFF.
Water supply turned off or not connected.
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Piled up cubes in storage bin may cause icemaker to shut off too soon. Level cubes in
bin.
MOISTURE FORMS ON CABINET
SURFACE BETWEEN THE DOORS
Not unusual during periods of high humidity. Wipe surface dry.
Controlling humidity and temperature in the kitchen with air conditioning will eliminate
this condition.
MOISTURE COLLECTS INSIDE Too frequent or long door openings.
In humid weather, air carries moisture into refrigerator when doors are opened.
Controlling humidity and temperature in the kitchen with air conditioning will eliminate
this condition.
REFRIGERATOR HAS ODOR Foods with strong odors should be tightly covered.
Check for spoiled food.
Interior needs cleaning. See Care and Cleaning.
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INTERIOR LIGHT DOES NOT WORK No power at outlet.
Master Light switch is in the OFF position.
SMALL OR HOLLOW CUBES Water filter clogged. Replace the filter or use the filter bypass plug.
Check for a connection to a Reverse Osmosis water system. If an RO is connected,
remove the water filter and install the original bypass plug that came with the unit.
WATER ON THE FLOOR If you use an extra tall glass or pitcher, or overfill a glass or pitcher, you may be
jamming the cubes in the funnel chute. They can fuse inside the chute and drop out
later, leaving water or ice on the floor.
UNEVEN SPACING OR GAPS
BETWEEN DOORS AND KITCHEN
CABINET
Kitchen cabinets are not level or square. Call the installer or cabinetmaker.
POOR DOOR ALIGNMENT OR ONE
DOOR HIGHER THAN THE OTHER
Fresh food door needs adjusting. See Installation Instructions.
Refrigerator is not level. See Attention Installer Instructions.
TROUBLESHOOTING
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