E36IC80QSS User Manual

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Solutions to Common Problems

Before you call for service, review the following list. It may save you time & expense. The list includes

common occurrences that are not the result of defective workmanship or materials in this appliance.

Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)

Before you call

Problem Solution

Entire cooktop does not

operate

• Cooktopcontrolsarelocked.Setthecooktopcontrolstounlockthe

Cooktop (See p. 9 for further instructions).

• MakesurehouseholdelectricalcircuitbreakerisONandthatpower

is properly supplied to the Cooktop.

• Servicewiringnotcomplete.Contactinstallationagentordealer.

• Power outage. Check house lights to be sure. Call local electric

company.

Cooktop turns off while

cooking

• Cooktopinternalheatsensorhasdetectedhightemperaturesinside

the appliance. Be sure the appliance vent holes are not blocked.

(Refer to the Installation Instructions supplied with the cooktop

for more detailed cooktop installation information).

• Fluidsspilledorobjectlyingoncontrolsareaofcooktop.Cleanspills

or remove object. Repower cooktop.

• Cookingzonehadbeenusedwithdrypotatahighpowerlevel.Wait

for the cooking zone to cool down.

Cooking zone does not

heat food

• No cookware was placed on the Cooking Zone or the cookware

material type is incorrect for Induction Cooking.

• CookwarebottomnotlargeenoughforCookingZone.

• Cookwareiswarpedorinpoorcondition.

• CookwareisnotcenteredonCookingZone.

• Cookwarerestingon cooktop trimordoes not restcompletelyon

cooktop surface.

• Nopowertotheappliance.Checkstepsunder“Entirecooktopdoes

not operate” in this checklist.

• IncorrectCookingZonecontrolsetting.Makesurethecorrectcontrol

is ON for the Cooking Zone being used. Make sure the cooktop is

not locked.

Cooking zone heats

food too hot or not hot

enough

• Lightweightorwarpedpanswereused.Besuretousegoodquality

cookware.

• Use only at bottom, evenly balanced medium or heavyweight

cookware. Heavy and medium weight pans heat evenly. Because

lightweight pans heat unevenly, foods may burn more easily (See

pages 7-8 for further information).

• AdjustCookingZonepowerlevelsettinguntiltheproperamountof

heat is obtained.

Poor cooking results

• Manyfactorsaffectcookingresults.Adjusttherecipe’srecommended

power levels or cooking times.

• Cookwareistoolightweightorwarped.Useheavierqualitycookware

so foods being prepared may cook more evenly.

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User Manual - Page 15