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28 49-1000364 Rev. 2
Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Causes What To Do
Water dispenser does not
work (on some models)
Water supply line turned off or
not connected.
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Water filter clogged. Replace filter cartridge or remove filter and install
plug.
Air may be trapped in the water
system.
Press the dispenser arm for at least two minutes.
Dispenser is /2&.('. Press and hold the Lock pad for 3 seconds.
Water spurting from
dispenser
Newly-installed filter cartridge. Run water from the dispenser for 3 minutes (about
1
1
2 gallons [5.7 liters]).
Water is not dispensed Water in reservoir is frozen. Call for service.
No water or ice cube
production
Supply line or shutoff valve is
clogged.
Call a plumber.
Water filter clogged. Replace filter cartridge or remove filter and install
plug.
Dispenser is /2&.('. Press and hold the Lock pad for 3 seconds.
Refrigerator has odor Foods transmitting odor to
refrigerator.
Foods with strong odors should be tightly
wrapped.
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Interior needs cleaning. See Care and cleaning.
Defrost water drainage system
needs cleaning.
See Care and cleaning.
Moisture forms on
outside of refrigerator
Not unusual during periods of
high humidity.
Wipe surface dry.
Moisture collects inside Too frequent or too long door
openings.
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work
No power at outlet. Replace fuse or reset the breaker.
Light bulb burned out. See Replacing the light bulbs.
SABBATH MODE may be active See instruction to exit 6$%%$7+02'(
Water on kitchen floor or
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Drain in the bottom of the
freezer clogged.
See Care and cleaning.
Cubes jammed in chute. Poke ice through with a wooden spoon.
Hot air from bottom of
refrigerator
Normal air flow cooling motor.
In the refrigeration process,
it is normal that heat be
expelled in the area under
the refrigerator. Some floor
coverings are sensitive and
will discolor at these normal
and safe temperatures.
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dispensed (on some
models)
Last setting was &UXVKHG,FH. A few cubes were left in the crusher from the
previous setting. This is normal.
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ice is selected, adjust ice bin. See Ice storage bin.
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sound
Icemaker power switch is in
the
Slide the power switch to the OFF position.
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water valve.
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