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12
EN
Problem Possible cause Solution
The appliance
does not heat
up.
The appliance is not
plugged in properly or
not switched on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the appliance is
switched on.
The appliance
does not
produce any
steam.
The appliance is not
plugged in properly or
not switched on.
Check if the mains plug is
inserted properly and its wall
socket is working.
Check if the appliance is
switched on.
The appliance has not
heated up suciently.
Let the appliance heat up ≈30
seconds (‘steam-ready” light
will be on). When the
appliance is ready for use, the
light turns o.
You have not pressed the
steam trigger fully.
Press the steam trigger fully
for a few seconds.
The water level in the
water tank is too low or it
has all been used up.
Unplug the appliance and
rell the water tank.
Steam plate is placed in
a horizontal position.
Use the appliance vertically,
wait for a few seconds for the
steam to be released.
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