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11
5 SERVICE AND PRODUCT MAINTENANCE
5.1 TROUBLESHOOTING
PROBLEM CAUSE / SOLUTION
No power.
Check to see that the power cord is fully plugged into the back of the Lifecycle exercise
bike and into the wall. Make sure the power cord is fully seated into the back of the prod-
uct.
You may be in “Energy Saver Mode”. Press the “Energy Saver” button to see if the con-
sole turns on.
Verify that all customer assembly connections are working properly. Unplug and re-plug
each connection to verify. Look to see if any cables were pinched during assembly.
Clicking noise while
pedaling.
Use the wrench that was included with the Lifecycle exercise bike to ensure the pedals
are assembled as tight as possible.
Hear noise as speed
increases.
It is normal for any mechanical device to become louder as speed increases.
Can’t feel a resistance
change at the beginning
levels.
The resistance curve of the Lifecycle exercise bike is designed so that you can feel a
greater difference in resistance at higher levels.
Wireless heart rate is
not working.
Potential reasons for the wireless heart rate not to work properly include:
The wireless heart rate is turned OFF in the Settings Menu. Enter the Settings
Menu and verify that WIRELESS HR is turned ON.
There is poor contact between the telemetry heart rate strap and the skin.
There is electrical interference from electrical appliances with the telemetry heart
rate strap from fl uorescent lights, kitchen appliances, etc. Move the product to a
different location or move electrical appliances away from the product.
The battery in the Heart Rate Telemetry Strap needs to be replaced. The battery
is a CR2032 (3V).
“OFF” is displayed in the
LEVEL window on the
console.
Turn the unit off and then on again.
If power cycling the product did not work, there is a problem with the resistance system.
Contact Customer Support Services for assistance.
Contact heart rate
sensors are not reading
my heart rate correctly.
Be sure to grasp the sensors fi rmly and keep hands still. If heart rate seems substantially
higher or lower than expected, remove hands from sensors until heart rate disappears.
Tips for contact heart rate:
1. Dry hands to prevent slipping on the sensors.
2. Apply hands to all four sensors (two in each hand).
3. Grasp sensors fi rmly.
4. Apply constant pressure to the sensors.
5. May need to wait longer for heart rate to display.
Note: The heart rate hand pulse sensors provide an approximate heart rate value. The
sensors are not medical devices and should not be used in any type of medical applica-
tion.
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