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Troubleshooting
83
“Memory Stick”
You cannot turn on the
camera during USB
connection.
• The camera and your computer are
connected through a hub.
p Connect the camera directly to your computer, or
use a hub with output of 500 mA.
The image cannot be played
back on a computer.
—
—
p If you are using the “PIXELA ImageMixer for
Sony” application software, click on HELP.
p Consult the computer or software
manufacturer.
The image is interrupted by
noise when you view a movie
on a computer.
• You are playing back the file directly
from the “Memory Stick.”
p Copy the file to the hard disk of your computer
and then play back the file from the hard disk
(pages 70, 72 and 77).
You cannot print an image.
— p Check the printer settings.
p Click on the HELP files for the “PIXELA
ImageMixer for Sony” application software.
An error message appears
when you set the supplied
CD-ROM in your computer.
• The computer display is not set correctly. p Set the computer display as follows:
Windows: 800 × 600 dots or more
High Color (16 bits, 65 000
colors) or more
Macintosh: 800 × 600 dots or more
32 000 colors or more
Symptom Cause Solution
Symptom Cause Solution
You cannot insert a “Memory
Stick.”
• You are inserting it backwards. p Insert it from the right side (page 22).
You cannot record on a
“Memory Stick.”
• The write-protect switch on the “Memory
Stick” is set to the LOCK position.
• The “Memory Stick” is full.
p Set it to the recording position (page 92).
p Delete unnecessary images (page 52).
You cannot format a “Memory
Stick.”
• The write-protect switch on the “Memory
Stick” is set to the LOCK position.
p Set it to the recording position (page 92).
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