#2 Does this come with mix amp? If not how can I adjust the volume
It does not an you cannot adjust the volume directly from the headset. You either need to purchase an additional amp, or control the volume directly on your computer or console
Out of the box no. There is a noise canceling mod kit available. I believe Astro said they did it this way because: most environments don’t need noise canceling and wanted to keep the retail price down.
#10 We bought this back in June and it’s already broken please advise how to return damaged item.