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or logo.
17
SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
Smart Diagnosis
LG ThinQ Application
LG ThinQ Application Features
Installing the LG ThinQ
Application
Using Audible Diagnosis to
Diagnose Issues
NOTE
NOTE
1
2
3
4
Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
Open the freezer door.
Open the refrigerator door and then close and
open it 5 times for a period of 8 seconds .
Use this feature to help you diagnose and
solve problems with your appliance.
This feature is only available on models with the
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability,
Wi-Fi disconnection, local appstore policy, or app
unavailability.
• The feature may be subject to change without
prior notice and may have a different formde-
pending on where you are located.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model
Smart Diagnosis
•If you experience a problem while using the
Communicate with the appliance from a
smartphone using the convenient smart features.
appliance, this smart diagnosis feature will help
you diagnose the problem.
This feature is only available on models with the
or logo.The LG ThinQ application allows you
to communicate with the appliance using a
smartphone.
Search for the LG ThinQ application from the Google
Play Store or Apple App Store on a smartphone.
• Follow instructions to download and install the
application.
• Run the LG ThinQ application and follow the
instructions in the application to register the apliance.
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
theSmart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
Hold the mouthpiece of
your phone in front
of the speaker that is
located on the right
hinge of the refrigerator
door.
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