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Problem Possible cause Remedy
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time or the sensor under the
hob surface is damaged.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
After you activate Assisted
Cooking, the hob starts
heating up, stops, and then
starts again.
This is a safety check to en-
sure that the Food Sensor is
in a pot for which the Assis-
ted Cooking function was
activated.
It is a normal procedure, it
does not indicate any mal-
function.
You cannot activate the
highest heat setting.
Another zone is already set
to the highest heat setting.
First reduce the power of the
other zone.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
The display shows that the
Food Sensor is not found.
The position of the Food
Sensor is incorrect.
Something blocks its signal
(e.g. cutlery, a pan handle or
another pot).
Position the Food Sensor
correctly. Refer to the illus-
trations in the "Hints and
tips" section.
Remove any metal objects or
other objects that may block
the signal.
The display shows the tem-
perature of water is higher
than 100°C.
You did not calibrate the
Food Sensor or you did it in-
correctly.
You moved the hob to a dif-
ferent location.
Calibrate the Food Sensor
again. Refer to "Calibrat-
ing".
You may also need to check
if the calibration code is cor-
rect. Refer to "Pairing".
You put too much salt in the
water.
Do not salt boiling water.
Temperature is not visible
on the display.
The display shows a warning
icon.
The Food Sensor did not es-
tablish connection with the
hob because the strength of
the signal is too low.
Place the Food Sensor close
to the antenna on the hob
surface, near the centre of
the hob. Refer to "Hints and
tips".
ENGLISH 29
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