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Inserting Comply™ Foam Tip
1 Your headset should be turned o. Hold the
ear bud as shown. Roll the foam tip into a
thin, round cylinder.
2 Position the ear bud for insertion. Pull back
and up on the ear to open the canal. Gently
insert the entire foam into the ear.
3 Hold the foam tip in place until it
expands—15 to 30 seconds—then turn on
the head phones. Be sure the ear buds
comfortably rest in each ear.
To order additional Comply™ Foam Tips visit www.complyfoam.com.
Safety information
This product contains a non-replaceable, rechargeable lithium
battery. Recycle in accordance with local regulations.
Do not disassemble or try to repair your headset or replace the
battery. No user serviceable parts inside.
Excessive volume levels can damage your hearing. Listen with
your headset at a safe volume level.
Your headset contains small parts that may cause a choking
hazard. Keep away from children.
This product complies with:
• The essential requirements and other relevant provisions of
Directive 1999/5/EC.
One-year limited warranty
Visit www.rocketshproducts.com for details.
We’re here for you:
For customer service call 1-800-620-2790
www.rocketshproducts.com
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richeld, MN 55423-3645 USA
© 2011 BBY Solutions, Inc., All Rights Reserved. ROCKETFISH is a trademark
of BBY Solutions, Inc. All other products and brand names are trademarks
of their respective owners.
Best Buy Connect
SM
is a registered service mark of Best Buy Connect, LLC.
Minneapolis, MN
© 2011 Best Buy Connect, LLC All rights reserved
Best Buy Connect Customer Care
(866) 652-4141
www.BestBuyConnect.com
Cannot hear any
sound
• Make sure that your headset’s audio
cable is correctly inserted into the
audio device and that the volume on
the device is turned up.
• Make sure that the ANC ON/OFF switch
is set to the ON or OFF position.
• Turn o the ANC feature and charge the
battery.
• Make sure that the ANC ON/OFF switch
is set to the ON or OFF position.
• Make sure that the audio cable is
securely inserted into the audio device.
If the audio is still distorted, attach the
included audio adapter.
• Make sure that the ANC ON/OFF switch
is in the ON position.
• Make sure that you are using the
correct size ear buds. If the ear buds do
not t correctly, they do not block
ambient noise.
• Charge the battery.
Audio is playing
through only one
ear bud
Audio is distorted or
sounds strange
Ambient noise is
not reduced
• Make sure that your mobile phone
supports this feature.
• Make sure that the audio cable is
connected securely to the mobile
phone and that nothing on the phone
obstructs the cable connection.
Cannot answer or end
a call
Solution
Problem
Troubleshooting
ENGLISH 11-1263