Owner Manual Dishwasher


The numbers stated below refer to the overview images on the previous page of this manual.
Operating panel
Dishwasher interior components
21. Third rack
22. Upper rack
23. Upper spray arm
24. Detergent tab tray
25. Vent hole
26. Lower spray arm
27. Dispenser for special salt *
28. Filters
29. Silverware basket *
30. Lower rack
31. Rinse aid dispenser
32. Detergent dispenser
33. Lock for detergent dispenser
34. Rating plate
* optional feature which may or may not be included with your dishwasher.
Display indicators

The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Change the setting as follows:
button for 3 seconds until
is shown on the display window 5.
button to access the individual settings.
button for 3 seconds. The chosen setting has now been stored.Note: If you want to change several settings, first make all your changes one after the other. Then press the
button for 3 seconds. All the settings will then be stored in the dishwasher.

* optional feature which may or may not be included with your dishwasher.
To ensure good rinsing results, the dishwasher requires soft water, i.e. water which is low in lime, otherwise limescale will be deposited on the utensils and interior container. Tap water above 7° dH (1.2 mmol/l) must be softened. The water is softened with special salt (regeneration salt) in the water softening system of the dishwasher. The setting and therefore the required amount of salt depends on the degree of hardness of your tap water (see following water hardness table).
* optional feature which may or may not be included with your dishwasher.

The amount of salt dispensed can be set from
to
. Salt is not required at the set value
. Set the softening system as follows:
is shown on the display window 5.As soon as the low salt indicator 4 lights up on the digital display, salt should be topped off. Refilling the salt dispenser should be done before switching on the appliance. This ensures that extra salt water is washed out and will not corrode the rinsing tank.
NOTICE: Detergent will destroy the water softening system! Never pour detergent into the salt dispenser.
Top off the salt as follows:

If combined detergents with a salt component are used, special salt can usually be omitted up to a water hardness of 21° dH (37° fH, 26° Clarke, 3.7 mmol/l). If the water hardness is over 21° dH, salt must be used.
If the use of combined detergents with a salt component impairs the low salt indicator on the digital display 5, the low salt indicator can be switched off.
Proceed as described under “Setting water softening system” and set the value to
. The water softening system and salt refill indicator are now switched off.
As soon as the low rinse aid indicator 3 lights up on the control panel, rinse aid should be topped off.
The rinse aid is required for stain-free utensils and clear glasses. Use only rinse aid which the manufacturer designates as safe to use in domestic dishwashers. Combined detergents with rinse aid component may be used with soft to moderately hard water only (0-2 bands on test strip or up to an °E value of 20). For moderately hard to hard water (3 to 4 bands on test strip or °E value of 21 or higher), rinse aid must be used.
NOTICE: To avoid oversudsing or clogging, do not overfill the rinse aid dispenser 31. Wipe up any spills with a damp cloth.


Tip: For easier pouring, remove lid from the rinse aid bottle.
NOTICE: Do not fill the rinse aid dispenser 31 with detergent. Doing so will damage the dishwasher.
The amount of rinse aid to be dispensed can be set from
to
. Set the amount of rinse aid to be dispensed to
to obtain a very good drying result. Do not change the amount of rinse aid unless there are streaks or water stains on the utensils. Set a lower level to avoid streaks. Set a higher level to avoid water stains.
Set the amount of rinse aid as follows:
is shown on the display window 5.
is displayed.Note: Do not change the amount of rinse aid unless there are streaks (select lower setting) or water stains (select higher setting) visible on the utensils.
Proceed as described in the section “Setting the amount of rinse aid used” and set value to
. The rinse aid indicator is now turned off.
NOTICE: Using no rinse aid or setting the dispenser to
may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.
| Recommended | Precaution |
|---|---|
| Aluminum | Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad. |
| China, Crystal, Stoneware | Some hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle. |
| Glass | Make sure to use dishwashersafe glass. Milk glass may discolor or become yellow. |
| Non-stick Coatings | Apply a light coating of vegetable oil to non-stick surfaces after drying. |
| Plastics | Make sure the plasticware is dishwasher-safe. |
| Stainless Steel, Sterling Silver and Silver Plates | Load these so they do not come in contact with other metals, stainless steel dishwasher tank walls or the inner door. |
| Not Recommended | Reason |
|---|---|
| Acrylic | Crazing or small cracks throughout the acrylic, may occur. |
| AdhesiveJoined Pieces | Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen. |
| Bone-Handled Utensils | Handles may separate. |
| Iron | Iron will rust. Hand wash and dry immediately. |
| Non-Dishware Items | Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware. |
| Pewter, Brass, Bronze | These items will tarnish. Hand wash and dry immediately. |
For best dishwashing results, observe the following when loading the dishwasher:
NOTICE: To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack 32 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 23 connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the lower rack
Place large items in the lower rack 30. Load pots, pans and bowls upside down. Do not block the vent hole 25 with tall baking sheets. Load these items on the right side of the dishwasher.
For daily, regular or typical use
10 place setting
Lower rack 30

Upper rack 22

Note: Folding the cup shelves down will allow the cups to sit at an increased angle and reduce water pooling on cup bottoms.
Third rack 21

12 place setting
Lower rack 30

Upper rack 22

Note: Folding the cup shelves down will allow the cups to sit at an increased angle and reduce water pooling on cup bottoms.
Third rack 21

Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.
WARNING - RISK OF INJURY: The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
Long silverware basket *

Note: The silverware basket lid may also be folded downward in order to leave the basket open.
* optional feature which may or may not be included with your dishwasher.
Loading patterns silverware basket

Suggested loading pattern - 10 place setting

Additional loading pattern - 12 place setting

The Double Flex silverware basket *
This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack 30, greatly increasing the lower rack’s loading versatility. The basket snaps together either side by side or back to back.
To split the Double Flex silverware basket: Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.
Side by side

Back to back

To assemble the Double Flex silverware basket:
Hold the two halves side by side or back to back, so that the tab on one basket can slip into the notch on the other basket. Push the two halves in opposite directions until they click.
Note: The silverware basket lid may also be folded downward in order to leave the basket open.

* optional feature which may or may not be included with your dishwasher.
Loading patterns silverware basket

Suggested loading pattern - 10 place setting

Additional loading pattern - 12 place setting

Loading large items in the lower rack
Alternate loading pattern with pots and pans

For best results, load large items face down in the lower rack.
Loading stemware in the upper rack
Alternate loading pattern with stemware

Use supports to load stemware glasses in the upper rack.
CAUTION: Dishes can be very hot immediately after cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.
Note: Dishes are more likely to chip when unloading before cooling.
When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 30 first. Next, unload the silverware basket 29 followed by the upper rack 22, and then the third rack (if equipped).
The height of the upper rack 22 can be adjusted in 3 steps to create more space for larger items in the lower rack.

Note: Check spray arm for clearance after adjustment.
If required, the height of the upper rack 22 can be adjusted to create more space for taller utensils either in the upper or lower rack.

Arrange large plates up to a diameter of 13.4 in (34 cm) in the lower basket 30 as illustrated.

* optional feature which may or may not be included with your dishwasher.
Flip tines*
Depending on the features of your dishwasher, the tines can be folded down. This facilitates arrangement of pots, bowls and glasses..
Fold down the flip tines as follows:

To fold up, push flip tines into an upright position until the holder engages in the notch.
* optional feature which may or may not be included with your dishwasher.
Third rack
The third rack horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

Plastic item clips*
Light-weight plastic accessories (cups, lids, etc.) can be held securely by the plastic item clips.
Press the plastic item clip against the rack as shown until it clicks.

* optional feature which may or may not be included with your dishwasher.
Cup shelves*
The cup shelves and the space underneath them can be used for small cups or for larger serving utensils.

* optional feature which may or may not be included with your dishwasher.
Extra tall item sprinkler*
If an item is too tall to be placed in the lower rack 30 even with the upper rack 22 in the raised position, remove the empty upper rack 22 by pulling it out of the dishwasher until it stops. Pull the front of the rack upward and outward until the rack will not slide out anymore. Then lift it up and away from the dishwasher, until the rollers are completely free of the roller guides (A).
Set the upper rack 22 aside and push the roller guides (A) back into the dishwasher. Insert the extra tall item sprinkler (B) into the upper rack spray outlet (C) and turn the sprinkler clockwise to lock into position.


Note: Keep the vent hole 25 on the tub’s left side clear by placing tall items such as plastic cutting boards and tall baking sheets on the lower rack’s right side or center.
NOTICE: To avoid dishwasher damage, do not reinstall the upper rack 22 without removing the extra tall item sprinkler (B).
* optional feature which may or may not be included with your dishwasher.

Removing third rack 21

Installing third rack 21


Removing upper rack 22

Installing upper rack 22

Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.
NOTICE: To avoid damage to dishwasher or dishware:
This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.





Note: In order to save energy, it is recommended to set the Auto Power Off feature to “after one minute.”

*The cycle is sanitized when Sanitize option is used.
**The cycle is a sanitizing cycle.
Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 31. A single dose of detergent was inserted into the detergent dispenser 32, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.
PowerBoost ®
Perfect for a mixed load. You can wash very soiled pots and pans in the lower rack together with normally soiled utensils in the upper rack. The spray pressure in the lower rack is intensified, the rinsing temperature is increased slightly.
Half Load
Can reduce water consumption when washing small, lightly soiled loads that fill approximately half or less of the dishwasher’s capacity.
Sanitize
Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status. This additional option is ideal for cleaning items such as chopping boards and baby bottles.
“Sanitized” will appear in the display window when sanitation requirements are met. Using the Sanitize option may also improve drying. There is a slight increase in energy consumption.
Extra Dry
An increased temperature during the final rinse and an extended drying phase ensure that plastic parts dry better. There is a slight increase in the energy consumption.
Wash Cycle Information
To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control” makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F (49° C), your dishwasher’s cycle times may be impacted.

Note: With hidden controls, the door must be opened before changing settings and closed after changing settings.
WARNING - RISK OF INJURY
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
To reduce risk of injury, do not allow children to play in or on the dishwasher.
When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).
After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.
This function will be activated when:
Note: This function cannot be deactivated.
Buttons are sensitive and should be touched gently. Avoid any grease or food particles resting on the buttons as they could activate the dishwasher.
Wiping and cleaning can also activate the dishwasher. For best results, use bare, clean hands when touching the buttons.
To clean the touch buttons wipe them with a dry or slightly damp cloth.
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Here’s how to change the settings:
button for 3 seconds.
and
.
button to access the individual settings.
button for 3 seconds. The chosen setting has now been stored in your dishwasher.The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.
The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8–1-5 gal (3–6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.
In its automatic programs the appliance uses sensors to optimise their operation. The sensors adjust the strength of the automatic programs according to the amount and type of soiling. You can choose from three levels of sensitivity for the sensors.
Sensor setting
: This setting is ideal for a mixed load and heavily soiled utensils, but it also saves energy and water.
Sensor setting
: This setting adjusts the programme strength for the effective removal of food remnants, even if the amount of soiling is low. The energy and water consumption is adjusted accordingly.
Sensor setting
: This setting adjusts the program strength for difficult conditions of use, for example firmly dried on food remnants. This setting is recommended if you are using biological or eco detergents which contain smaller quantities of active agents. The energy and water consumption is adjusted accordingly.
When a wash cycle is selected the remaining wash cycle time is shown on the display 5.
The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).
You can delay the start of the cycle in one hour increments up to 24 hours.
1 hour delay
24 hours delay
To set Delay start:
To cancel Delay start:
is indicated on the digital display 5.The wash cycle has ended when the display 5 reads
.
If the signal tone has been set, the wash cycle end is also indicated by a buzzer.
Off
low
medium
loud
To save energy, the dishwasher is switched off 1 minute after the cycle ends. You can also change this setting.
Possible settings are:
: The dishwasher does not switch off automatically.
: The dishwasher switches off after 1 minute.
: The dishwasher switches off after 2 hours.
Short time after the end of the wash cycle:
WARNING - RISK OF INJURY
To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
To reduce risk of injury, do not allow children to play in or on the dishwasher.
When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.
CAUTION: Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.
then close door again.When the Start button 1 has been pressed, the wash cycle cannot be changed. The only way a wash cycle can be changed is by terminating the wash cycle (Reset).
The final rinse uses a higher temperature which improves the drying result (be careful if you have delicate dishware or utensils). The running time may increase slightly. You can switch the function ExtraDry on
or off
.
While the wash cycle is running, a light spot shines on the floor under the appliance door. Do not open the appliance door until the light point is no longer visible on the floor. If the appliance door is not completely closed, the light spot flashes. In darkened rooms, some light scattering may be visible; this is normal.
You can switch the Infolight on
or off
.
* optional feature which may or may not be included with your dishwasher.
While wash cycle is running, an optical display (time remaining alternating with cycle indicator images) is projected onto the floor under the appliance door.
You can switch the optical display on
or off
.
All time remaining displays
* optional feature which may or may not be included with your dishwasher.
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
NOTICES
WARNING: Use caution when removing parts for cleaning as some debris may be sharp.
Filter components
The filter system 28 consists of three parts.

A Large Object Trap
Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.
B Flat Fine Filter
Prevents food particles from entering the wash chamber and directs particles toward the micro filter.
C Micro Filter
Directs the smallest of particles to the household plumbing drain.
Cleaning intervals
The filter system 1b is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption. Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.
Your filter system may need to be cleaned when:
When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content to maintain optimal performance.
To check or clean the filter system:


Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms 23 and 26.

Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:
WARNING: Use caution when removing parts for cleaning as some debris may be sharp.


Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.
NOTICE: Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.
NOTICE: If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.
Note: If the appliance stops during dishwashing or does not start for any obvious reason, first run the cancel wash cycle function (Reset).
WARNING: IMPROPER REPAIRS OR USE OF NON-ORIGINAL REPLACEMENT PARTS MAY CAUSE CONSIDERABLE DAMAGE AND PUT THE USER AT CONSIDERABLE RISK Always have repairs carried out by authorized technicians. If a component has to be replaced, always use original replacement parts.
Some faults are indicated at the top of the display window 5 and on the front display 13: and possible remedies are offered (for example Filter system soiled (E22) --> Clean filters).
* optional feature which may or may not be included with your dishwasher.
| Fault | Cause | Remedial action |
|---|---|---|
Error code is lit. | Supply hose kinked. | Install supply hose without kinks. |
| Tap turned off. | Turn on the tap. | |
| Tap jammed or calcified. | Turn on the tap. Flow rate must be min. 10 l/min. when water supply is open. | |
Error code is lit. | Intake opening (on right inside of appliance) covered by dishes. | Arrange dishes so that the intake opening is not obstructed. |
Error code is lit. | Filters 28 are soiled or blocked. | Clean filters. |
Error code is lit. | Waste-water hose kinked or blocked. | Install hose without kinks, remove any residue. |
| Siphon connection still sealed. | Check connection to siphon and open if required. | |
| Cover on the drain pump loose. | Lock cover correctly. | |
Error code is lit. | Drain pump blocked or cover on the drain pump is not locked in position. | Clean pump and lock cover correctly. |
Error code is lit. | Supply voltage too low. | Not an appliance fault, have the mains voltage and electrical installation checked. |
| A different error code is indicated on the digital display. ( to ) | A technical fault has probably occurred. | Switch off appliances with the ON/OFF switch 1. After a short time restart the appliance. If the problem recurs, turn off the tap and pull out the mains plug. Call customer service and mention the error code. |
| Refill indicator for salt 4 and/or rinse-aid 3 is lit. | No rinse aid. | Refill rinse aid. |
| No salt. | Refill with special salt. | |
| Sensor does not detect salt tablets. | Use different special salt. | |
| Refill indicator for salt 4 and/or rinse-aid 3 is not lit. | Refill indicator switched off. | Activation/deactivation. |
| There is still enough special salt/ rinse aid available. | Check refill indicator, levels. | |
| Water is left in the appliance at the end of the wash cycle. | Filter system or area under the filters 28 is blocked. | Clean filters and area underneath. |
| Wash cycle has not ended yet. | Wait until wash cycle ends or reset. | |
| Dishes not dry. | No or too little rinse aid in the dispenser. | Refill rinse aid. |
| Wash cycle selected without drying. | Select wash cycle with drying. | |
| Water collecting in depressions on the dishes and silverware. | Arrange dishes in a sloping position, arrange affected dishes as sloping as possible.
| |
| The combined detergent used has a poor drying performance. | Use different combination detergent with better drying performance. Use of rinse aid also increases the drying performance. | |
| extraDry to increase drying not activated. | Activate extraDry. | |
| Dishes were removed too early or drying process had not ended yet. | Wait until wash cycle ends or wait until 30 min after wash cycle ends before removing dishes. | |
| The eco rinse aid used has a limited drying performance. | Use a commercial brand of rinse aid. Eco products may have limited effectiveness. | |
| Plastic dishes not dry. | Special properties of plastic. | Plastics do not dry well because they do not hold heat. |
| Silverware not dry. | Silverware not arranged properly in the silverware basket. | Separate silverware if possible, prevent contact points. |
| Silverware not arranged properly in the third rack. | Arrange silverware properly and separate if possible. | |
| Appliance interior wet after rinse cycle. | No appliance fault. | Dishwashers us “condensation drying,” where humid air condenses on tub walls so it can drain and be pumped out. |
| Food soils on the dishes. | Dishes placed too closely together, racks overfilled. | Arrange dishes with adequate clearance between them ensuring that the spray jets can reach the surface of the dishes. Prevent contact points. |
| Spray arm rotation obstructed. | Arrange dishes so that the spray arm can rotate without obstruction. | |
| Spray arm nozzles are blocked. | Clean the spray arm nozzles. | |
| Filters 28 dirty. | Clean filters. | |
| Filters 28 inserted incorrectly and/or not engaged. | Insert and engage filters correctly. | |
| Rinse wash cycle too weak. | Select a more intensive rinse cycle. Increase sensitivity of the sensors. | |
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils. Increase sensitivity of the sensors. Recommended wash cycle "Regular" or Intensive. | |
| Tall narrow containers in corner areas are not rinsed adequately. | Do not tilt containers and do not place in the corner area. | |
| Upper rack 22 on right and left not set to same height. | Set upper rack to same height using side levers. | |
| Dishwasher seems to run a long time. | Incoming water is not warm enough. | Before starting a cycle, run hot water faucet at the sink closest to the dishwasher. |
| Cycle time can vary due to soil and water conditions. | Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected. | |
| Rinse aid dispenser 31 is empty. | Add rinse aid. | |
Dishwasher connected to cold water supply. Note: Check the typical wash cycle length. | Verify dishwasher is connected to hot water supply plumbing. | |
| Detergent residue. | Detergent dispenser cover 32 blocked by dishes and therefore does not open fully. | Dishes must not be placed above the detergent tab tray 24. These may block the lid of the detergent dispenser and prevent it from opening fully. Do not place dishes or fragrance dispenser in the detergent tab tray. |
| Detergent dispenser cover 32 blocked by the detergent tab. | Detergent tab must be inserted flat and not upright. | |
Detergent tab used in the quick or short wash cycle. Dissolving time of the detergent is not reached in the selected short wash cycle. | Dissolving time of detergent tab too long for a quick or short wash cycle. Use a detergent powder or select a more intensive wash cycle. | |
| Washing effect and dissolving performance are reduced after a prolonged storage time or detergent is very lumpy. | Change detergent. | |
| Water stains on plastic parts. | Droplet formation on plastic surface is physically unavoidable. After drying, water stains are visible. | Use a more intensive wash cycle (more water changes). Arrange dishes in a sloping position. Use rinse aid. If required, increase softening setting. |
| Washable or water-soluble coatings in the container or on the door. | Detergent substances are deposited. These coatings cannot usually be removed with chemicals (appliance cleaner, ...). | Change detergent brand. Clean appliance mechanically. |
| If there is a “white coating” on the container floor, the water softening system has been set very low. | Increase softening setting and change detergent if required. | |
| Salt dispenser cover 27 not closed. | Close salt dispenser cover correctly. | |
| Only for glasses: Initial glass corrosion – can only apparently be wiped off. | See “Glass and silverware damage”. | |
| White limescale on the dishes, tub, racks or door. | White residue coats dishwasher interior and racks wheels squeak from lime scale deposits in hard water. | Use dishwasher cleaner every few months. If dishwasher has a water softener, increase the setting. |
| Hard water kept 3 in 1 detergent or bio/eco detergent from being effective. | Use separate dishwasher detergent, rinse aid and dishwasher softener salt (if dishwasher has a softener). | |
| Underdosing of detergent. | Use more detergent or change to a more effective detergent. | |
| Rinse temperature is too low. | Select a more intensive wash cycles with higher washing temperatures. | |
| Tea or lipstick residue on the dishes. | Too low rinsing temperature. | Select wash cycle with higher washing temperature. |
| Too little or unsuitable detergent. | Use suitable detergent at correct dosage. | |
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils. Increase sensitivity of the sensors. Recommended wash cycle "Regular". | |
| Colored (blue, yellow, brown), film in the dishwasher or on stainless steel cutlery/cookware | Film from mixture of food and mineral deposits. | Can be partly removed with dishwasher cleaner or by mechanical cleaning. |
| Film formed by oxidation of silver or aluminum cookware. | Can be partly removed with dishwasher cleaner or by mechanical cleaning. | |
| Colored (yellow, orange, brown), easily removable film inside the appliance (mainly in the floor area). | Soapy film from mixture of food and hard water. | Use water softener* - refill with salt or increase setting where necessary. Use dishwasher detergent instead of a 3 in 1 or Eco detergent. |
| Plastic parts stained or discolored. | Plastic parts inside the appliance may become discolored during the service life of the dishwasher. | Discoloration is normal and will not impair the function of the dishwasher. |
| Too low rinsing temperature. | Select wash cycle with higher washing temperature. | |
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils. Increase sensitivity of the sensors. Recommended wash cycle "Regular". | |
| Removable streaks on glasses, glasses with metallic appearance and silverware. | Too much rinse aid. | Set rinse aid amount to lower setting. |
| No rinse aid added or setting too low. | Add rinse aid and check dosage (recommended setting 4–5). | |
| Detergent residue in the final rinse wash cycle section. Detergent dispenser cover blocked by dishes (cover does not open fully). | Detergent dispenser cover must not be obstructed by dishes. Do not place dishes or fragrance dispenser in the detergent tab tray. | |
| Dishes precleaned too intensely; sensors therefore decide on weak wash cycle sequence. Stubborn soiling cannot be completely removed. | Do not prerinse dishes. Remove only large food soils. Increase sensitivity of the sensors. Recommended wash cycle “Regular”. | |
| Initial or existing, irreversible clouding of glass. | Glasses not dishwasher-proof, only suitable for dishwasher. | Use dishwasher-proof glasses. Avoid long steam phase (standing time after wash cycle ends). Use wash cycle at lower temperature. Set water softening system according to the water hardness (if required one setting lower). Use detergent with glass protection component. |
| Rust spots on the silverware. | Silverware not adequately rust-resistant. Knife blades are frequently more severely affected. | Use corrosion-resistant silverware. |
| Silverware will also rust if rusting parts are rinsed at the same time (pan handles, damaged utensil baskets, etc.). | Do not wash rusting parts. | |
| Salt content in the rinsing water too high, as salt dispenser lock not fastened firmly or salt was spilled while being refilled. | Fasten salt dispenser lock firmly or remove spilled salt. | |
| Appliance cannot be switched on or operated. | Malfunction. | Disconnect appliance from the power supply; pull out the mains plug or switch off the fuse. Wait at least 5 seconds, then connect the appliance to the power supply. |
| Appliance does not start. | Mains fuse may have been blown or circuit breaker tripped. | Check mains fuse or circuit breaker. |
| Door may not be properly latched. | Press the main power switch to turn unit on. | |
| Unit may not be turned on. | Shut door completely. | |
| Delay start may be engaged. | To reset, refer to “Delay start” section in this manual. | |
| Child lock is activated. | Deactivate the child lock. Refer to “Child Lock” section in this manual if applicable. | |
| The door may have been closed without first selecting a cycle. | Select a cycle and close the door. | |
| Power cord not inserted. | Ensure that the power cord is plugged all the way into the back of the appliance and into the socket. Check that the socket functions. | |
| The water supply may not be connected. | Check and turn on water supply. | |
| The appliance door has not been shut properly. | Close the door. | |
| The door has been open for more than 4 seconds after pressing the START button. | Press the START button again and close the appliance door within 4 seconds (see “Protection against unintentional operation”). | |
| Wash cycle starts automatically. | You did not wait until wash cycle ended. | Perform reset. (see “Canceling the wash cycle“). |
| Cover on the detergent dispenser cannot be closed. | Detergent dispenser or cover guide blocked by sticky detergent residue. | Remove detergent residue. |
| Detergent residue in the detergent dispenser 32 or in the detergent tab tray 24. | Spray arms blocked by dishes, therefore detergent is not rinsed out. | Ensure that the spray arms can rotate freely. |
| The detergent dispenser was damp when filled. | Pour detergent into the dry detergent dispenser only. | |
| Appliance stops in the wash cycle or wash cycle is interrupted. | Door not closed properly. | Close the door. |
Do not place dishes or fragrance dispenser in the detergent tab tray. Upper rack presses against the door and prevents door from being closed securely. | Check whether rear panel is being pressed in, e.g. by socket or by hose holder which has not been removed. | |
| Power and/or water supply interrupted. | Restore power and/or water supply. | |
| Filling valves making striking noises. | Depends on domestic installation, as appliance is not defective. No effect on appliance function. | No remedial action possible. |
| Knocking or rattling noise. | Spray arm strikes the dishes, dishes not positioned correctly. | Position dishes so that the spray arms do not strike the dishes. |
| If there is a low load, the water jets strike the washing tank directly. | Load the appliance with more dishes or distribute the dishes more evenly in the dishwasher. | |
| Light dishes move during the wash cycle. | Arrange light dishes securely. | |
| Unusual foam formation. | Handwash liquid in the rinse aid dispenser. | Immediately refill rinse aid dispenser with rinse aid. |
| Rinse aid spilled. | Remove rinse aid with a cloth. |
Reference file: Thermador DWHD650WFM Emerald® Dishwasher 24'' Stainless Steel
Additionally, the document applies to other Thermador models: DWHD650W**, DWHD660W**