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Problem Possible Cause Solution
Appliance is not switched on. Switch on the appliance.
Main plug is not plugged in or is
loose.
Insert main plug.
Fuse has blown or is defective.
Check fuse, replace if
necessary.
Appliance does not
work.
Socket is defective.
Electrical malfunctions are
to be corrected by an
electrician.
Appliance cools too
much.
Temperature is set too cold.
Turn the temperature
regulator to a warmer
setting temporarily.
Temperature is not properly
adjusted.
Please look in the “initial
Start Up” section.
Door was open for an extended
period.
Open the door only as long
as necessary.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
Turn the temperature
regulation to a colder setting
temporarily.
The food is too
warm.
The appliance is near a heat
source.
Please look in the
“installation location”
section.
Heavy build-up of
frost, possibly also
on the door seal.
Door seal is not air-tight
(possibly after reversing the
door).
Carefully warm the leaking
sections of the door seal
with a hair dryer (on a cool
setting). At the same time
shape the warmed door seal
by hand such that it sits
correctly.
Appliance is not level. Readjust the feet.
The appliance is touching the
wall or other objects.
Move the appliance slightly.
Unusual noises.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or
the wall.
If necessary, carefully bend
the component out of the
way.
The compressor
does not start
immediately after
changing the
temperature setting.
This is normal, no error has
occurred.
The compressor starts after
a period of time.
Water on the floor or
storage shelves.
Check that the Drip tray is
housed properly.
Drip tray is full of water
See the “cleaning and care”
section.
11
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