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37
ENGLISH
MAINTENANCE
Problem Possible Causes Solutions
Wrinkling
y
Did you remove the load
immediately after it finished?
y
Did you overload the tub?
y
Did you reverse the hot and cold
water inlets?
y
Remove the load immediately after
it finishes.
y
Do not overload the tub.
y
Hot water rinse can cause garments
to wrinkle. Check the inlet hose
connections.
Power will not turn on
y
Is the power cord plugged in
properly?
y
Has a house fuse blown, a circuit
breaker tripped, or a power outage
occurred?
y
Make sure that the plug is secured
in a grounded 3-prong, 120 V (60 Hz)
outlet.
y
Reset the circuit breaker or replace
the fuse. Do not increase the fuse
capacity. If the problem is a circuit
overload, have it corrected by a
qualified electrician.
The door does not open
when the cycle pauses
or finishes
y
Is the temperature in the tub too
high?
y
Is the water level in the washer
high?
y
The washing machine has a safety
lock built into the door to prevent
burning. Leave the door closed
and wait until the door lock icon
disappears from the display.
y
Allow the washer to complete the
programmed cycle, or press the
SPIN button.
The wash cycle time is
longer than usual
y
Is the washing machine overloaded?
Are other options added to the wash
cycle?
y
This is normal. The washing
machine automatically adjusts the
cycle time for the amount of laundry,
water pressure, water temperature,
and other operating conditions.
It is musty or moldy in
the tub
y
Has the incorrect detergent been
used?
y
Did you clean the tub periodically?
y
Use only HE (High-Efficiency)
detergent recommended for a front-
loading washing machine.
y
See page 30, clean the inside and
outside of the washing machine
periodically.
Banging noise when
washer is filling with
water (Water Hammer)
y
Plumbing in the home moves or
flexes when the water valves in the
washer shut off.
y
Household water supply pressure is
very high.
y
Water hammer is not caused by a
defect in the washer. Install water
hammer arrestors (purchased
separately at hardware or home
improvement store) between the
fill hose and the washer for best
results.
y
Adjust household water supply
regulator to a lower pressure
or contact a plumber to have a
regulator installed.
SPECIFICATIONS
Model WM3997H*A
Description Front loading washing machine
Electrical requirements 120 VAC @ 60 Hz
Dimensions 68.6 cm(W) x 75.6 cm(D) x 98.3 cm(H) 129.5 cm (D, door open)
27"(W) x 29
3
/
4
"(D) x 38
11
/
16
"(H) / 51" (D, door open)
Net weight 96 kg(211lbs)
Max. spin speed 1300 rpm max
Max. water pressure 20 – 120 psi (138 – 827 kPA)
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