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Replacing the mains supply cable
If the mains supply cable is damaged, then it must be replaced by an
appropriate replacement.
The mains supply cable should be replaced in accordance with the
following instructions:
o Switch the appliance off at the mains supply.
o Open the terminal block on the underside of the hob.
o Unscrew the terminal screws fixing the cable.
o Replace the cable with one of the same length and in accordance
with the specification given on page 27.
o The “green-yellow” earth wire must be connected to the terminal
marked . It must be about 10 mm longer than the live and
neutral wires.
o The “blue” neutral wire must be connected to the terminal
marked with letter (N) - the live wire must be connected to the
terminal marked with letter (L).
My appliance isn’t working correctly
Problem Possible Causes Solution
The induction hob cannot
be turned on.
No power to the
appliance.
o Make sure the hob
is connected to the
power supply
correctly and that it
is switched on.
o Check whether
there is a power cut
in your home or
area.
The touch controls are
unresponsive.
The safety lock is
activated.
o Unlock the controls
by following the
instructions in this
manual.
The touch controls are
difficult to operate.
There may be a slight
film of water over the
controls.
You may be using the tip
of your finger when
touching the controls.
o Make sure the
control panel is
clean and dry.
o Use the ball of your
finger when
touching the
controls.
The glass is being
scratched.
Pans with rough edges
are being used.
An unsuitable cleaning
product or scourer is
being used.
o Only use pans with
flat and smooth
bases.
o Use appropriate
cleaning products
28
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