User Manual Sony KD-43X85J 4k Ultra Hd High Dynamic Range Hdr Smart TV

• User Manual - (English, French, Spanish)

• Warranty - (English)

• Spec Sheet (web) - (English)

Table of contents

• Remote Control and TV
• Installing the TV to the Wall
• Troubleshooting
• Specifications

The remote control shape, layout,availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings.

(Google Assistant): Use Google Assistant^*1*2. For hints on how to control your TV, press the Google
Assistant button on the remote control and say “voice hints”.^*1
On screen menu navigation and selection. TV: Display TV channel list or switch to input.

(Power) Number buttons (dot) APPS

YouTube^TM / NETFLIX / Disney+ / Prime Video / Color buttonsSSS

GUIDE: Display the digital program guide of TV or Cable/Satellite box^*3. DVR: Display the Rec list of DVR^*3. INPUT: Display and select the input source, etc. (Quick settings): Display Quick Settings. BACK HOME

VOL +/– (Volume) JUMP MUTE^*4 CH +/– (Channel)

AUDIO:Select the sound of multilingual source or dual sound (depend on program source).SUBTITLE/CC HELP: Display the Help menu.

REC: Record the currently viewed program on DVR^*3. DISPLAY: Display information.

(Power)

Remote Control sensor / Light sensor / LED

^*1 Only on limited region/country/TV model/language.^*2 Google Assistant requires an Internet connection.^*3 [Cable/Satellite box setup] setting is required.^*4 Accessibility shortcut is available by pressingand holding MUTE.

Guidelines for IR Remote Control

• Point your remote control directly at the IR sensor located on your TV.
• Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV.

• Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps.
• If you are having problems with the remote control, reinsert or replace your batteries and make sure that they arecorrectly inserted

Installing the TV to the Wall

Using the optional Wall-Mount Bracket (SU-WL855 only)* (not supplied)

To Customers:

For product protection and safety reasons,Sony strongly recommends that installation of your TV be performed by Sony dealers orlicensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:

Provide full attention to safety during the installation, periodic maintenance and examination of this product.

Wall-Mount Bracket Installation Information

For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the Sony Customer Support website for your TV model at the following address.https://www.sony.com/am/support

• Follow the instruction guide provided with the Wall-Mount Bracket for yourmodel. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
• Sony is not liable for any damage or injury caused by mishandling or improperinstallation.

The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note

• Read the supplied safety documentation for additional safety information.
• Only on limited region/country/TV model.

Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied)

This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. Your TV can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the Table-Top Stand is attached to the TV, the TV may require detaching the Table-Top Stand; see “Detaching the Table-Top Stand from the TV”. Prepare the TV for the Wall-Mount Bracket before making cable connections.

For product protection and safety reasons, Sony strongly recommends that installation of your TV on the wall be performed by qualified professionals. Do not attempt to install it yourself.

Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.

• The screws for installing the Wall-Mount Bracket to the TV are not supplied.

The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.

Refer to the following table forwall-mount hole pattern.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note

• Read the supplied safety documentation for additional safety information.
• For more detailed information, visit Sony Customer Support website.*
• Only on limited region/country/TV model.

1 Remove the screws from the rear of the TV.

2 Attach the Wall-Mount Attachment (supplied with the TV) to the rear of the TV (to make it parallel with the wall).

3 Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied).

Note

• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.
• Be sure to fasten the Wall-Mount Attachment when attaching them to the TV. Use only a flat head screwdriver to install the Wall-Mount Attachment. Use of another tool might result in over torqueing the Wall-Mount Attachment and damaging the TV.

KD-50X85J / 43X85J only
Attach the Wall-Mount Bracket (not supplied) using the screws (not supplied).

Note

• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.

Detaching the Table-Top Stand from the TV

1 Remove one side of the Table-Top Stand at a time. Firmly hold the Table-Top Stand securely with both hands while the other people lift up the TV.

2 Repeat the previous step andremove the other side of the Table-Top Stand.
Note

• Three or more people are required to detach the Table-Top Stand.
• Be careful not to use excessive force while detaching the Table-Top Stand from the TV as it may cause the TV set to fall resulting in personal injury or physical damage to the TV.
• Take care when handling the Table-Top Stand to prevent damage to the TV.
• Be careful when lifting the TV as the Table-Top Stand is detached, the Table-Top
• Stand may topple over and cause personal injury.
• Take care when removing the Table-Top Stand from the TV to prevent it from falling over and damaging the surface that the TV is sitting on.
• Do not remove the Table-Top Stand for anyreason other than to install corresponding
• accessories on the TV.
• Be sure the TV is vertical before turning on. To avoid uneven picture uniformity do not power on the TV with the LCD panel facing down.

KD-50X85J / 43X85J only

1 Remove one side of the Table-Top Stand at a time. Pull out the stand while securing the TV with another hand.

2 Repeat the previous step and remove the other side of the Table-Top Stand.
Note

• Do not remove the Table-Top Stand for any reason other than to install corresponding accessories on the TV.
• Be sure the TV is vertical before turning on. To avoid uneven picture uniformity do not power on the TV with the LCD panel facing down.
• Place the TV with its screen facing down on a level and stable surface covered with a thick and soft cloth when removing the Table-Top Stand from the TV to preventdamaging the surface of the LCD display.

Troubleshooting

General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1 Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the AC power cord then press the power button on the TV and release it. Wait for two minutes, and plug in the AC power cord. Or, press the power button on the TV for about 40 seconds until the TV turns off.

See other models: HDR-AS200V DSC-WX70 XR-75Z9J XS-W4121 DSLR-A290
2 Refer to the Help menu by pressing HELP on the remote control.

3 Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.
4 Visit Sony support website (information provided at the end of this manual).
5 Perform the factory data reset.

When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.

It takes time to initialize the system. Wait for about one minute, then operate it again.
How to reset the TV to factory settings
WARNING: The reset will clear all of your customized settings including the parental lock setting.

• You can reset the TV to factory settings by selecting [Factory data reset]. How to select [Factory data reset], refer to the online Help Guide.
• To force factory data reset, unplug the AC power cord. Press and hold  button on the TV, then plug in the AC power cord.
• For security purposes, be sure to remove all personal and account information before discarding, selling or passing your TV to someone else by: unlinking/unregistering, signing out of and deactivating all network services as well as factory reset the TV.

The remote control does not function.

• Replace the batteries.

The parental lock password has beenforgotten.

• Enter 4357 for the PIN and enter the new PIN.

The restricted profile password has been
forgotten.

• Perform the force factory data reset.

Specifications

System
TV system: Depend on your country/area selection/TV model
NTSC: American TV Standard
ATSC (8VSB Terrestrial): ATSC compliant 8VSB
NEXTGEN TV: ATSC 3.0 compliant (Single tuner)
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Channel coverage: Depend on your country/area selection/TV model
Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69^*1

Analog Cable: 1 - 135 / Digital Cable:1 - 135
Panel system: LCD (Liquid Crystal Display) Panel, LED Backlight
Speaker output: 10 W + 10 W Wireless technology
Protocol IEEE 802.11a/b/g/n/ac Bluetooth^® Version 4.2

Input/Output jacks
CABLE/ANTENNA

75 ohm external terminal for RF inputs VIDEO IN

Video/Audio input (mini jack) HDMI IN 1/2/3/4 (HDCP 2.3-compatible)
Video:
4096 × 2160p (60 Hz)^*2*3, 4096 × 2160p (24 Hz)^*2, 3840 × 2160p (60 Hz)^*3, 3840 × 2160p (24, 30 Hz), 1080p (30, 60, 120 Hz), 1080/24p, 1080i (60 Hz), 720p (30, 60 Hz), 720/24p, 480p, PC Formats^*4 3840 × 2160p (120 Hz)^*3*5
Audio:

In eARC (Enhanced Audio Return Channel) mode Refer to the online Help Guide for details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/ 88.2/96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel)(HDMI IN 3only)^*6
In eARC mode
Refer to the online Help Guide fordetails.
In ARC mode
Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS

DIGITAL AUDIO OUT (OPTICAL)

Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, DTS)

(Stereo mini jack)

Headphone

USB port 1 supports High Speed USB (USB 2.0)

USB port 2 supports Super Speed USB (USB 3.1 Gen 1)

LAN

10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.) Home Network supported files and formats*4

REMOTE

RS-232C mini jack, IR IN mini jack These jacks are for receiving the external control signal.

Power and others

Power requirements

110 V - 240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz)

Power consumption

• In use
• KD-85X85J: 374 W
• KD-75X85J: 366 W
• KD-65X85J: 241 W
• KD-55X85J: 185 W
• KD-50X85J: 148 W
• KD-43X85J: 114 W

In standby*7 *8 Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC

Screen size (measured diagonally) (Approx.)

KD-85X85J: 214.8 cm / 84.6 inches (85” class)

KD-75X85J: 189.3 cm / 74.5 inches (75” class)

KD-65X85J: 163.9 cm / 64.5 inches (65” class)

KD-55X85J: 138.8 cm / 54.6 inches (55” class)

KD-50X85J: 125.7 cm / 49.5 inches (50” class)

KD-43X85J: 108.0 cm / 42.5 inches (43” class)

Display resolution (horizontal × vertical) (pixels)

3840 × 2160

Output rating

500 mA (for USB 1), 900 mA (for USB 2)

Dimensions (Approx.) (w × h × d) (mm) / (inches)

with stand

KD-85X85J:

1899 × 1176 × 456 / 74 7 /8 × 46 3/8 × 18

KD-75X85J:

1675 × 1040 × 410 / 66 × 41 × 16 1 /4

KD-65X85J:

1452 × 905 × 338 / 57 1 /4 × 35 3/4 × 13 3/8

KD-55X85J:

1233 × 784 × 338 / 48 5/8 × 30 7 /8 × 13 3/8

KD-50X85J:

1119 × 715 × 286 / 44 1 /8 × 28 1 /4 × 11 3/8

KD-43X85J:

964 × 628 × 286 / 38 × 24 3/4 × 11 3/8

without stand

KD-85X85J:

1899 × 1089 × 71 / 74 7 /8 × 42 7 /8 × 2 7 /8

KD-75X85J:

1675 × 962 × 73 / 66 × 37 7 /8 × 2 7 /8

KD-65X85J:

1452 × 834 × 72 / 57 1 /4 × 32 7 /8 × 2 7 /8

KD-55X85J:

1233 × 711 × 72 / 48 5/8 × 28 × 2 7 /8

KD-50X85J:

1119 × 649 × 70 / 44 1 /8 × 25 5/8 × 2 7 /8

KD-43X85J:

964 × 563 × 69 / 38 × 22 1 /4 × 2 3/4

wall-mount hole pattern

KD-85X85J: 400 × 400 mm

KD-75X85J: 300 × 300 mm

KD-65X85J: 300 × 300 mm

KD-55X85J: 300 × 300 mm

KD-50X85J: 200 × 200 mm

KD-43X85J: 200 × 200 mm

wall-mount screw size (mm) M6 (length: see “Installing the TV to the Wall”.)

Mass (Approx.) (kg) / (lb.)

with stand

KD-85X85J: 46 / 101.4

KD-75X85J: 33.8 / 74.5

KD-65X85J: 23 / 50.7

KD-55X85J: 17.7 / 39

KD-50X85J: 13.3 / 29.3

KD-43X85J: 10.7 / 23.6

without stand

KD-85X85J: 44.5 / 98.1

KD-75X85J: 32.6 / 71.9

KD-65X85J: 22.1 / 48.7

KD-55X85J: 16.8 / 37.1

KD-50X85J: 12.7 / 28

KD-43X85J: 10.2 / 22.5

Others

Optional accessories

Wall-Mount Bracket: SU-WL855 (KD-75X85J / 65X85J / 55X85J only)

Operating temperature: 0 ºC – 40 ºC / 32 ºF - 104 ºF

*1 2 – 36 for NEXTGEN TV scanning range in U.S.A.

*2 When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].

*3 Refer to the on screen menu to set [HDMI signal format].

*4 Refer to the online Help Guide for details.

*5 HDMI IN 3 & 4 only. Use the Ultra High Speed HDMI Cable to connect.

*6 Connect your audio system to the HDMI IN 3 to route TV audio to your audio system.

*7 Specified standby power is reached after the TV finishes necessary internal processes.

*8 Standby power consumption will increase when your TV is connected to the network.

Note

• Optional accessories availability depends on countries/region/TV model/stock.
• Design and specifications are subject to change without notice.
• Subscriptions for services and applications may be required and additional terms, conditions and/or charges may apply when using Google Assistant.

Licensing Information

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