User manual Dishwasher
Detergents
High-quality premeasured tablets and packs are recommended for improved performance.
Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. They are suitable for all water hardness and soil levels. Also, by using a rinse aid, you can minimize repeat buildup of white film (not all packs and tablets contain rinse aid). Always place premeasured detergents in main compartment and close lid.
NOTE: Follow instructions on the package when using other dishwasher detergent types.
Rinse aid
Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. Rinse aid needs to be added to the product every 1 to 3 months depending on usage.
Refer to the Quick Start Guide or brand website for information about filling the rinse aid dispenser.
Cycle Selection and Energy
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2 1/2 hours, but can take less or significantly more time depending on your selections and incoming water temperature and amount of food soils on the dishes. For optimum performance the dishwasher should be connected to a 120 F (49° C) hot water supply.
If you first press the Start button, the main sensor cycle with heated drying will be automatically selected. This cycle senses the soil amount, and toughness of soil, to adjust the cycle for improved cleaning.
Sanitize or Sani
Sanitizes dishes and glassware in accordance with NSF International NSF/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. Only sanitizing cycles have been designed to meet the requirements of the NSF/ANSI 184 performance standard for soil removal and for sanitization efficacy. There is no intention, either directly or indirectly, that all cycles on a NSF/ANSI 184 certified dishwasher meet the NSF/ANSI 184 performance standard for soil removal and for sanitization efficacy. The Sani Rinse indicator glows at the end of the cycle if the Sani Rinse option was successfully completed. If the indicator does not activate, it is probably due to the cycle being interrupted.
Interior Cleaning
Many detergents may leave white spots or a white residue on dishware and on the interior of the dishwasher. Over time this residue can become unsightly and could affect dishwasher performance. Use of a dishwasher cleaning product such as affresh® Dishwasher Cleaner can help to remove the residue. Monthly use of affresh® Dishwasher Cleaner is recommended to help maintain the dishwasher. Follow package directions.
NOTE: We recommend the use of high-quality, premeasured detergent tablets or packs and the use of rinse aid for dishwasher cleaning and daily care.
Countertop Air Gap
If you have a drain air gap, check and clean it if the dishwasher isn't draining well.

Extended Time Without Use
To Reduce Risk of Property Damage During Vacation or Extended Time Without Use
Exterior Cleaning
Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. Avoid using abrasive cleaning products on the exterior of the dishwasher. Abrasive cleaning products can damage the finish.
Troubleshooting
The brand website listed on the Quick Start Guide has detailed information to troubleshoot most problems customers encounter. This information may save you the cost of a service call.
Foreign Object Cup
If the Foreign Object Cup is full the Quick Start Guide or the brand website listed on the Quick Start Guide has detailed information about how to empty it.
Follow the below instructions to enter into the menu to change your current settings
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To exit the customer settings menu at any time, press the “Cancel” button, or wait 30 seconds without pressing any buttons.
NOTE: To see the current setting of a feature, follow steps 1-4. When the “Start/Resume” button is pressed in step 4, the dishwasher will show the current setting. Press the “Cancel” button to exit without making any changes.
NOTE: If you enter into a Feature Setting Page and need to go back to the Main Menu Press “Cancel” and proceed to step 1.
NOTE: To exit “Kosher Consumer Friendly Mode” at any time, press the “Cancel” button or you can wait 72 hours.
Kosher Consumer Friendly Mode: When turned on, will disable all of the buttons on the dishwasher except for the cancel key, and disable the light inside the tub (if equipped) for a time period of 75 hours. If this mode is turned on during a cycle, then the status lights at the end of cycle will not turn off when the door is opened and then re-closed. To exit this mode, press the “Cancel” button, or wait 75 hours.
ERROR CODES / BLINKING LIGHTS
Dishwasher fails to operate fill valve correctly
Motor controller failure
No water present at dishwasher
Wash motor failure
Dishwasher overfills
Fill valve stuck on
Dishwasher will not drain
Water present under dishwasher
User interface service communication fault
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NOTE: If replacing an existing dishwasher, it is recommended to install a new water line and drain hose (supplied) with the new dishwasher.
Be sure that the electrical connection and wire size are adequate and in conformance with the National Electrical Code, ANSI/NFPA 70 - latest edition, and all local codes and ordinances.
A copy of the above code standards can be obtained from:
National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02169-7471
You Must Have:
We Recommend:
A time-delay fuse or circuit breaker.
Circuit Requirements:
If connecting dishwasher with a power supply cord:
If connecting dishwasher with direct wiring:
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Drill a 11/2" (3.8 cm) drain hose hole in the side or rear of cabinet, depending on location of drain hose routing and drain hose connection location.
Drill a 1/2" (1.27 cm) water supply hose hole in the side or rear of cabinet, depending on location of water supply routing and connection location
Drill a 11/2" (3.8 cm) electrical conduit hole in the right-hand side or rear of cabinet.
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Wood cabinet: Sand the hole until smooth.
Metal cabinet: Cover edges of hole with grommet included with power cord kit.
Helpful Tip: Wiring the dishwasher will be easier if you route the cable into the cabinet opening from the right-hand side.
INSTALL OPTIONAL MOISTURE BARRIER - RECOMMENDED FOR WOOD COUNTERTOPS
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Make sure the area under the cabinet is clean and dry for installation of the moisture barrier. Remove the backing of the moisture barrier, and apply to underside of the countertop along the front edge of the counter.
NOTE: The use of this moisture barrier is recommended but not required.
NOTE: Install wood shims if side anchoring and the gap between the sides of the cabinet and sides of the dishwasher are greater than 1/2" (1.27 cm) on each side or are greater than the length of the side anchor screws.
STEP 1
Video of installation steps can be found online at whirlpool.com in the “Service & Support” section “How To’s & FAQ
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PREPARE CABINET OPENING— NEW UTILITIES
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The power-supply receptacle for the appliance shall be installed in a cabinet or on a wall adjacent to the undercounter space in which the appliance is to be installed.
NOTE: Refer to the “Product and Cabinet Opening Dimensions” section for the correct hole placement and dimensions of the shaded area.
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Note: The wood runners that come with the shipping base work well for shims.
Built-up floors: If the kitchen floor is higher than the cabinet opening’s floor - for example, the kitchen floor tile does not extend into the cabinet opening - add shims, as needed, in the area shown to bring cabinet floor up to same level as the kitchen floor.
NOTE: Shims must be securely attached to floor to avoid movement when the dishwasher is in use.
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Cut insulation blanket along perforation for cabinet opening height of 331/2" (85.1 cm). For other cabinet opening heights, do not cut the insulation blanket.
ELECTRICAL CONNECTION
– For Direct Wire, begin with Step 7
– For Power Cord, wait until Step 18
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If installing with direct wire, route the cable as shown. Do not connect the wire to the product at this time. This connection will be made later, after the unit is installed into the cabinet opening.
Route cable from power supply through cabinet hole. (Cable must extend to the right front side of cabinet opening.) Tape cable to the floor in area shown. This will prohibit cable from moving when dishwasher is moved into cabinet opening.
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Helpful Tip: Remove all internal shipping material, drain hose, installation kit, and handle (if included,) before laying on it’s back, and not to remove film on the door at this time.
Place cardboard under dishwasher until installed in cabinet opening to avoid damaging floor covering.
Using two or more people, grasp sides of dishwasher door frame, and place the dishwasher on its back.
Do not use the door panel as a worktable without first covering it with a towel to avoid scratching the door panel.
REMOVE ACCESS PANEL AND INSULATION
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Using a 5/16" (7.9 mm) nut driver, remove the two screws attaching access panels to dishwasher. Once the screws are removed push the access panel toward the top of the project to unhook it and then remove it.
DISCONNECT AND REMOVE DRIP TRAY ASSEMBLY
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To remove the drip tray assembly, press the snap at each side of the plastic tray in toward the center of the product and pull toward yourself. Take caution not to pull too far or too hard as the float switch wire is still connected at this time.
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To remove the float switch wire, gently push the connector latch tab (1) and then pull the connector (2) out of the housing. The float itself should not be removed from the tray.
NOTE: Not to install drip tray until instructed.
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Measure the height of cabinet opening from the underside of the countertop to the floor where the dishwasher will be installed. Be sure to measure the lowest point on the underside of the countertop and the highest point on the floor.
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Use wrench to initially loosen leveling legs if needed.
Adjust all four leveling legs to the same height by rotating each foot clockwise or counterclockwise as needed.
The unit comes with the legs set for a 331/2" (85.1 cm) height installation. If your opening height is 341/2" (87.6 cm), you would therefore need to lower all four legs by 1" (2.54 cm).
NOTE: Adjust rear leg height first before moving unit into the cut out.
Legs can be removed if necessary for tight installations.
CONNECT WATER LINE TO FILL VALVE
– For Copper line, begin with Step 12
– For Flexible line, begin with Step 14
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If using copper tubing, measure overall length of copper tubing required to reach the water supply, cut to length, and attach with compression fittings.
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Copper tubing only: Put the tubing into the 90° elbow fitting as far as it will go. (The copper tubing bends and kinks easily.) Push the nut and ferrule forward and tighten it, so that it sits right up against elbow threads.
NOTE: To avoid vibration during operation, route the water supply line so that it does not touch the dishwasher base, frame, or motor. If using copper tubing, skip step 14 and go to 15.
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Flexible braided line: Confirm the flexible braided line is long enough.
Get 3/8" compression x 3/4" hose fitting with 90° elbow. Connect the 3/8" compression fitting of the 90° elbow fitting to the water supply line. Attach such that the 3/4" connection is facing upward as shown above.
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CONNECT FILL HOSE TO FILL VALVE
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Be sure rubber washer is properly seated in fitting. Slide the 3/4" (19 mm) fitting of the 90° elbow up to the valve and hand tighten it to avoid cross-threading. Hand tighten until the coupling is tight.
Using pliers, check the tightness of the coupling. An additional 1/4 to 1/2 turn may be required to seal the rubber gasket. Route fill hose out the rear left side of unit.
NOTES:
DRAIN HOSE CONNECTION
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Put provided silver clamp over elbow end of drain hose. Then push the hose onto the drain port with the hose facing underneath the dishwasher. Using pliers squeeze, open the drain hose clamp and slide it over the elbow to ensure those hose is attached in place. Route the hose out of the back of the product.
NOTE:
POWER CORD CONNECTION
If installing product using a Power Cord.
NOTE: Route drain hose out the back of unit before standing unit upright. Proceed to Step 18. If installing a product with direct wiring, wait until after Step 44 when the unit has been installed in the cabinet opening.
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To remove the terminal box, depress the plastic latch, slide the box toward the left of the unit along the metal tube and rotate the left side of the box forward. Make sure that the product wiring will still be attached within the terminal box.
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Using 1/4" (6.4 mm) nut driver remove the screw holding the terminal box cover. Remove the cover by lifting it out of the box. Keep the cover for later use.
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Install a UL Listed/CSA Approved metallic strain relief. Make sure screw heads are facing up when tightening conduit nut. Strain relief is provided with the power cord kit.
Suggested wire length relative to strain relief
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Route power cord through strain relief in the back of the terminal box. Remove the ground connector screw on the raised floor inside the box and place it through the ring terminal of the green ground wire of power cord. Reattach and tighten the ground connector screw to the raised floor of the box.
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Select UL Listed/CSA Approved power cord for the Dishwasher.
Power Cord Kit
Kit typically includes power cord, metallic strain relief, grommet. (Whirlpool Part Number Cord Kit - Straight - W11365011 Cord Kit - Right Angle - W11365014) To connect wires with ring terminals, remove the screws from the terminal block, place the screw through the ring terminals, and reattach screws back into the terminal block.
To connect wires without ring terminals, remove the screws from the terminal block, push the wire ends under the screw heads, and tighten the screws.
NOTE: Pre-tinned wires should not be used when connecting to the terminal block.
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Tighten strain relief screws to secure cord.
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Place wires inside terminal box. Replace the cover by inserting the hooks of the terminal cover into the slots in the floor of the terminal box and sliding the cover tight against the back wall where wires come in. Make sure wires are tucked inside the box and not pinched by the cover.
Put the terminal box back on the crossbar and push to the right so terminal box snaps into the plastic side member.
NOTES:
IMPORTANT: NO ADDITIONAL CONNECTIONS OTHER THAN DISHWASHER POWER CONNECTION ARE TO BE MADE INSIDE THE DISHWASHER TERMINAL BOX.
INSTALL DOOR HANDLE (ON SOME MODELS)
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IMPORTANT: Do not scratch the front panel during this procedure. If door panel has a protective film, peel film back past the point of the handle studs before installing handle. Handle is easiest to install while unit is on its back. Remove the door handle and hex key from the packaging. Setscrews are already installed in the handle. Place handle on mounting studs with the setscrews facing down. Push the door handle tightly against the door. Insert the short end of the hex key into the setscrews. Tighten the setscrews 1/4 turn past snug.
Retain hex key with Installation Instructions.
PLACE DISHWASHER IN CABINET
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Using two or more people, stand the dishwasher up.
NOTE: Do not install kick plate until instructed to do so. Dishwasher may fit tightly into cabinet opening. Do not remove insulation blanket—the blanket reduces the sound level.
IMPORTANT: Do not kink or pinch water line, drain hose, power cord, or direct wire between dishwasher and cabinet. Remove cardboard from under dishwasher (if used).
Install Foam Side Shields (on some models)
Install the foam side shields on both the right and left sides of the dishwasher. There are three attachment points on each side.
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NOTE: Route water supply, drain hose, and power cord out the rear of the dishwasher. If your product has insulation around the bottom, route these lines through the slits in that insulation in the rear of the product.
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Route the utilities through the holes in the cabinet, and pull the slack out at the same time as the dishwasher is pushed into the cabinet.
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If using a power cord, make sure to route the end through hole in cutout before sliding dishwasher into the cabinet opening.
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NOTE: Make sure insulation blanket is secured at both left and right rear corners before pushing into cabinet opening to keep the blanket from bunching up in a tight fitting cabinet. The blanket can be secured by pulling the insulation down toward the bottom of the product and ensuring the hooks on the side members grab onto the slots in the insulation blanket
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NOTE: Leave unit about 6" (15.2 cm) out from cabinet in order to install anchor brackets.
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NOTE: Pull slack out of utilities at the same time the dishwasher is pushed into the cabinet opening to avoid any kinks.
CUSTOM PANEL INSTALLATION (CUSTOM PANEL MODELS ONLY)
For custom panel installation, refer to the Custom Panel
Installation Instruction Sheet included in the literature package. Complete custom panel installation before proceeding to the “Choose Anchor Attachment Method” section.
CHOOSE ANCHOR ATTACHMENT METHOD
IMPORTANT: The dishwasher must be secured to the cabinet as one of the final steps. Prepare the dishwasher for this by attaching the 2 brackets found in the parts bag to the dishwasher.
NOTE: If the gap between the top of the door and the underside of the counter top is tight (less than 1/4" [6.35 mm]), we suggest using Side Attachment to keep from scratching the User Interface or console with the anchor screws.
Countertop Attachment:
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Remove the brackets from the package, and insert into the open slots on the left- and right-hand top of the dishwasher collar as shown.
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Using pliers, bend/twist tab to lock the brackets in place.
Side Attachment:
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Break off the end of the bracket along the scored line using pliers. Use sandpaper to smooth any burrs.
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Push bracket into slot on the side of dishwasher, and bend tab in toward the side of the dishwasher so that it keeps the bracket in place. Repeat this step for the other side of the dishwasher.
NOTE: Install wood shims to the inside of the cabinets if the gap between the sides of the cabinet and the sides of the dishwasher are greater than 1/2" (1.3 cm) on each side.
NOTE: Do not attach the dishwasher. This will be done later.
FINAL INSTALLATION CHECK
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Align front of dishwasher door panel with front of cabinet doors. You may need to adjust alignment to be even with your cabinets.
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Helpful Tip: Push up on front of dishwasher to raise dishwasher off the ground to adjust front legs. With some installations, it may be easier to adjust the front leg using a 7 mm hex head socket or adjustable wrench. If the gap between the top of the door and the underside of the counter top is tight (less than 1/4" [6 mm]), we suggest side anchoring to keep from scratching the User Interface or console.
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Place level against top front opening of tub. Check that dishwasher is level from side to side. If dishwasher is not level, adjust front legs up or down until dishwasher is level.
SECURE DISHWASHER IN CABINET OPENING
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Check that dishwasher is still level front to back and side-to-side in the cabinet opening.
Open dishwasher door and place towel over pump assembly and spray arm of dishwasher. This will keep screws from falling into pump area when you are securing dishwasher to cabinet.
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Open dishwasher door to prepare for securing the dishwasher to the countertop or side cabinet.
NOTES:
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IMPORTANT: Check that top of door does not contact screws, brackets, or countertop. If it does, adjust leveling legs or use the side attachment option.
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Open door and check that space between dishwasher cabinet opening and tub is equal on both sides. If spacing is not equal, loosen bracket screws and shift tub. Tighten bracket screws.
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CONNECT WATER LINE TO HOUSE SHUT-OFF VALVE
NOTE: If using a flexible braided hose, replace inlet hose after 5 years to reduce the risk of hose failure. Record hose installation or replacement dates on the hose for future reference.
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Attach the water supply line (copper tubing or flexible braided line) to the hot water line using a connection configuration that is in compliance with local codes and ordinances. The water supply to the dishwasher should have a manual shut-off valve located under the sink. Turn water valve on after attaching water supply line.
CONNECT DRAIN HOSE
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IMPORTANT: The drain hose connection of the disposer or a waste tee must be made before the drain trap and at least 20" (50.8 cm) above the floor where the dishwasher will be installed.
Helpful Tip: To reduce vibration of the hose, keep the hose away from the floor.
NOTE: Use the red clamp provided to connect the drain hose to the customer connection - plumbing or garbage disposal.
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Helpful Tip: Remove disposer knockout plug.
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1. Fit rubber end of drain hose to waste tee.
2. Attach rubber end of drain hose to waste tee with a large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position. If the drain hose was cut, use a 11/2" to 2" (3.8 cm to 5.0 cm) screw-type clamp (not provided).
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Helpful Tip: Remove disposer knockout plug.
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1. Connect rubber end of drain hose to air gap.
NOTE: Do not cut ribbed section.
2. Attach drain hose to air gap with large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position. If the drain hose was cut, use a 11/2" to 2" (3.8 cm to 5.0 cm) screw-type clamp (not provided)..
3. Use a rubber hose (not provided) with screw-type clamps (not provided) to connect from waste tee to air gap.
COMPLETE INSTALLATION
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Check that the power supply wire or cord does not touch dishwasher motor or the lower part of the dishwasher tub.
Reconnect float switch by aligning connector removed in Step 10 with the connector housing and pushing in until the locking tab is visible over the back of the connector.
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NOTE: Before replacing the dip tray, ensure that there is no water present in the tray.
To replace drip tray, align with snaps in side members and push in toward unit. It is important that the black hoses are above the drip tray on both ends once it is pushed all of the way in.
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NOTE: With the access panel off, start the dishwasher and allow it to complete the shortest Installation Cycle while checking unit for leaks. See instructions on this manual under Check Operations section.
CHECK OPERATION
Read the dishwasher Quick Start Guide that came with your dishwasher.
NOTE: It is normal for the drain pump to sound loud upon the first run since no water is present in the system.
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INSTALL ACCESS PANELS
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Place the toe panel behind the access panel against the dishwasher leg. If insulation is included on this model, make sure insulation does not interfere with the float assembly. Push the access panel up toward the top of the product so that it hangs on the hooks on the plastic side members.
NOTE: Remove film on door Score around door for easier removal.
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Check that the lower edge of the access panel touches the floor. Adjust if necessary.
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Use a 5/16" nut driver to reinstall the screws through the holes in the access panels.
IF DISHWASHER DOES NOT OPERATE
First try the solutions suggested here to possibly avoid the cost of a service call.
If none of these possible solutions work, please see the Quick Start Guide for service contact information.