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16
3. Wipe them thoroughly with a cloth and let it rest until completely dry
Wheels and Sensor
1. Check and remove all debris and dirt
2. There are three ground sensors. Please clean them gently using a wet cloth or tissue. Do not use any
solvents as they may damage the sensors.
3. Please check the side brushes for damage and debris. If hair or other debris are trapped please unclick
the brushes and remove them. Please change the side brushes if they are damaged. Only use parts
provided by the manufacturer.
TROUBLESHOOTING
Please read this instruction manual carefully before you send the robot to the service centre
Problem
Cause
Solution
Red error led on
Sensor malfunction or system
jammed
Check the sensors, wheels and top cover
for issues
The Robot cannot
power on
The battery is not installed or is
installed incorrectly
Check if the battery is still in good
condition and installed correctly
Remote control
malfunction
The transparent film is not taken off
The battery is not correctly
installed or the battery strength
is too low
Tear off the transparent film
Check the installation of the battery or
replace the battery
The robot fails to return to the
dock
The dock is not properly placed
There are obstacles between the
dock and the Robot
The robot is stuck or jammed
The dock is not paired with the
dock
Place the dock in a proper location and
leave sufficient clearance space for the
Robot to return to it
Remove any obstacles in front of the dock
Check and clean the Robot’s wheels
Follow the steps to pair the dock
The Robot does not charge
AC power is not plugged in.
The Robot is not correctly docked
The battery is over-heating
Plug the AC jacket onto the dock firmly.
When the robot is docked, please make sure
the Robot is properly placed.
Do recharge for at least 60 minutes until the
battery has cooled down.
Rolling brush or side brush do
not work
Brushes get stuck by debris or
hair
Clean the brushes
The Robot does not start cleaning
after it is fully recharged
The "Auto" function is not set
correctly.
The battery is over-heating
Check the schedule setting section and
reset the "Auto" function
Do recharge for at least 60 minutes until
battery cooled down.
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