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Faults and what to do about them en
49
The programme is taking
longer than usual.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash/dry cycle.
Not a fault – the programme sequence is optimised for the specific washing/
drying process. This may change the length of the programme shown on the
Touch-Display.
Foam may come out of
the detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Odours, stain formation in
the appliance.
Run the Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■ Is the appliance aligned?
~ "Alignment" on page 19
■ Are the appliance's feet fixed? Secure the appliance's feet.
■ Have the transport locks been removed?
~ "Removing the transport locks" on page 14
The Touch-Display indica-
tor lights do not work
while the appliance is run-
ning.
■ Has there been a power failure?
■ Circuit breaker fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■ Some phosphate-free detergents contain water-insoluble residue.
■ Select Rinse or brush the laundry after washing.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase.
Fluff found on the laundry. Run the Drum Clean — (cold) programme without laundry and detergent to
remove fluff which have accumulated inside the drum during the previous dry-
ing cycle.
Water inlet noise during
the drying phase.
The washer dryer uses water condensation technology, water is constantly
needed to dry the laundry. Therefore the water tap must be on all the time, till
the end of the drying phase.
Faults Cause/Remedy
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