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9
Troubleshooting
If the machine breaks down, please wait for the machine to stop automatically.
You can solve the problem by using the method in the table below. But don't
disassemble, inspect or repair the machine without professional guidance.
Tip: After power-on, the water tank is turned over to deicing state, the ice
display lamp flickers, and the machine enters the standby state. Touch the“ ”,
then the ice display lights will continue to light, no longer flicker, the machine
into the normal working state.
This machine has a self-checking function. If an error occurs, the ice-filled and
water-shortage indicator will flicker alternately, and the ice maker will stop
working.
Fault
phenomenon
cause of issue
solution
No power
Equipment
does not
respond
Not powered
Check the power supply
Check the power cord
connection
Check the power cord for
damage
There is no power in the power
jack
The power cord is not plugged
in firmly
Power cord is damaged
Call authorized technician
repair
Add water
indicator light
Lack of water or too little water
Please add water
Poor water insensitivity
Restart after 2 minutes of
power failure
The pump is stuck or damaged
Call authorized technician
repair
Water shortage sensor is bad
Call authorized technician
repair
Ice full indicator
light
Ice full
Please take out the ice
cubes
Ice full induction
Cleaning induction probe
Ice full sensor is bad
Call authorized technician
repair
Ice cubes stuck
together
Ice making environment
temperature or water
Add water to increase the
temperature of ice making
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