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5
WARRANTY
TRUSTECH warrants this product against defects in materials and/or
workmanship under normal use for a period of ONE (1) YEAR from the date
of purchase by the original purchaser (“Warranty Period”). If a defect arises
and a valid claim is received within the Warranty Period, at its option,
TRUSTECH will either 1) repair the defect at no charge, using new or
refurbished replacement parts, or 2) replace the product with a new product
that is at least functionally equivalent to the original product, or provide a
store credit in the amount of the purchase price of the original product. A
replacement product or part, including a user-installable part installed in
accordance with instructions provided by TRUSTECH, assumes the remaining
warranty of the original product. When a product or part is exchanged, any
replacement item becomes your property and the replaced item becomes
TRUSTECH
’
s property. When a store credit is given, the original product must
be returned to TRUSTECH and becomes TRUSTECH’ s property. To obtain
warranty service, e-mail TRUSTECH Limited Warranty Service at
Support@trustechproducts.com. Please be prepared to describe the product
that needs service and the nature of the problem.
This warranty does not apply to:
a) damage caused by failure to follow instructions relating to product
’
use
or the installation of components; b) damage caused by accident, abuse,
misuse, fire, floods, earthquake or other external causes; c) damage caused
by service performed by anyone who is not a representative of TRUSTECH; d)
accessories used in conjunction with a covered product; e) a product or part
that has been modified to alter functionality or capability; f) items intended
to be periodically replaced by the purchaser during the normal life of the
product including, without limitation, batteries or light bulbs; g) any product
sold “as is” including, without limitation, floor demonstration models and
refurbished items; or h) a product that is used commercially or for a
commercial purpose.
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