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RECONNECTING TO A PAIRED DEVICE
Make sure that the last paired Bluetooth device is
near your speakers.
When your speaker is on, it automatically searches
for and tries to connect to the last paired device.
USING YOUR SPEAKER
Listening to audio
1 Connect to your speaker with Bluetooth or a 3.5 mm
audio cable.
2 Play audio on your connected device.
3 Press + or - to adjust your speakers volume.
Note: Make sure that your connected devices volume is set
to at least 50%.
4 Use the controls on your connected device to
control playback.
RESETTING YOUR SPEAKER
To reset your speaker, use a paperclip to press RESET.
Note: Resetting your speaker eliminates all previous Bluetooth
devices from memory.
SPECIFICATIONS
Dimensions (H×W×D): 2.9 × 7.9 × 2.2 in.
(7.4 × 20 × 5.6 cm)
USB charging cable: 20 in. (50 cm)
Net weight: 1.01 lbs. (460 g)
Gross weight: 1.23 lbs. (562 g)
Charging current: 5 V/2 A
TROUBLESHOOTING
No power
Make sure that your speaker is plugged in.
Make sure that your speaker is turned on.
No sound or low volume
Make sure that your Bluetooth device is turned on,
Bluetooth is turned on, and Insignia Sonic is
selected.
Turn up the volume on your speaker.
Turn up the volume on your Bluetooth device.
Make sure that your Bluetooth device is not muted.
Make sure that your speaker is not paired to another
Bluetooth device.
Make sure that your Bluetooth device is not paired to
another Bluetooth device.
Cannot establish Bluetooth connection
Shorten the distance between your speaker and your
Bluetooth device.
Turn your devices o, then on. Re-pair your speaker
and your Bluetooth device.
Make sure that there is nothing plugged into the AUX
jack.
Make sure that your speaker is not paired to another
Bluetooth device.
Make sure that your speaker and Bluetooth device are
both in pairing mode.
Make sure that your Bluetooth device supports
Bluetooth v4.0 and below.
Make sure that your Bluetooth device is not
connected to any other device.
Make sure that you have selected Insignia Sonic on
your Bluetooth device.
If a passcode is needed, enter 0000.
My Bluetooth device keeps unpairing
Shorten the distance between your speaker and your
Bluetooth device.
If the battery on your Bluetooth device is low,
recharge the battery.
“Insignia Sonic” does not appear on my Bluetooth
device
Shorten the distance between your speaker and your
Bluetooth device.
Put your speaker into pairing mode, then refresh your
list of Bluetooth devices. For more information, see
the documentation that came with your Bluetooth
device.
Sound is distorted
Adjust the volume to the ¼ or ½ level.
Adjust the volume settings on the output device
(computer or portable audio source).
Make sure that all connections are correct and secure.
Can my speaker connect to a TV, monitor, or DVD
player?
Yes, if the device has a Bluetooth or an AUX
connection.
Can my speaker be connected to more than one device
(3.5 mm and Bluetooth)?
No. Only one sound source can be used at a time. The
mode priority is AUX, then Bluetooth.
Does my speaker work with smart home devices?
Yes, your speaker works with any Bluetooth device.
LEGAL NOTICES
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, maybe cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC and Industry Canada radiation exposure
limits set forth for an uncontrolled environment.
V2 ENGLISH 19-0518
Industry Canada Compliance IC Statement
This device complies with Industry Canada’s licence-exempt RSSs. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Conformité à Industrie Canada Déclaration d'IC
Le présent appareil est conforme aux CNR d’industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radio électrique
subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements de
la FCC et du Canada établies pour un environnement non contrôlé.
IFETEL Statement
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. este equipo debe aceptar cualquier interferencia, incluyendo la que pueda
causar su propia operación no deseada.
ICES-003
This Class B digital apparatus complies with Canadian ICES-003;
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
ONE-YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 1-877-467-4289 (U.S.
and Canada) or 01-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its aliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved
NS-SONIC20_19-0518_QSG_V2_EN.ai 2 8/14/2019 1:22:39 PMNS-SONIC20_19-0518_QSG_V2_EN.ai 2 8/14/2019 1:22:39 PM