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- Owner's manual - (English)
- About the features.
- About the controls.
- Operating Instructions
- Care and cleaning
- Troubleshooting Tips
Table of contents
Owner’s Manual Bottom Freezer Refrigerators
About the features.
1.Space-saving ice maker (on some models)
Ice maker and bin are located on the door creating more usable storage space.
2. LED lighting
LED lights in the fresh food compartment are located at the top center and on the left and right sides of climate zone pans. LED lights are also located in the freezer; see pages 12 and 13.
3. Full-width drawer
A full-width drawer that can accommodate larger items is located at the bottom of the fresh food compartment.
4. QuickSpace™ shelf (on some models)
Functions as a normal full-sized shelf when needed and easily slides back to store tall items below
5. Removable/adjustable door bins
Can be moved up or down to accommodate your needs.
6. Climate zone drawers
Separate pans for produce storage.
7. Water filter
Accessible for easy replacement.
1.Floating snack pan
Can be moved to different locations to best serve your needs.
2. LED lighting
LED light is located at the top of the fresh food compartment. LED lights are also located in the freezer; see pages 12 and 13.
3. Full-width shelves
Full-width shelves that can accommodate larger items
4. Full-width gallon door bins
Nonadjustable full-width door bins that will hold gallon containers.
5. Climate zone pans
Separate bins for produce storage.
6. Water filter (on some models)
Accessible for easy replacement.
7. Adjustable door bins
Can be moved up or down to accommodate your needs.
8. Icemaker (on some models)
Icemaker is located in the freezer on some models. Icemaker Kit IM-4D or IM-5A are available for models that are icemaker-ready.
About the controls.
1.Freezer Compartment Temperature Control
Adjust freezer compartment temperature. The freezer temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.
2. Fresh Food Compartment Temperature Control
Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at the Colder position. Allow 24 hours for temperature to stabilize to the preset recommended setting.
NOTE: Power to the refrigerator cannot be disconnected by any setting on the control panel.
1.Freezer Compartment Temperature Control
Adjust freezer compartment temperature. The freezer temperature is preset in the factory at 0°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.
2. Fresh Food Compartment Temperature Control
Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at 37°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.
3. Water Filter
Press and hold 3 seconds to reset the Water Filter.
4. Turbo Cool
To set the TurboCool™, press the Turbo Cool pad for 3 seconds. The display will show tc. TurboCool™ rapidly cools the refrigerator compartment in order to more quickly cool foods. Use TurboCool™ when adding a large amount of the food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature, or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.
5. Door Alarm
To set the alarm, press the Door Alarm pad. This alarm will sound if either door is open for more than 2 minutes. The beeping stops when you close the door.
NOTE: To put the refrigerator control in the OFF position, simultaneously touch the words Freezer and Fridge for 3 seconds. Power to the refrigerator cannot be disconnected by any setting on the control panel.
1.Freezer Compartment Temperature Control
Adjust freezer compartment temperature. The freezer temperature is preset in the factory at 0°F. Allow 24 hours for temperature to stabilize to the preset recommended setting.
2. Fresh Food Compartment Temperature Control
Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at 37°F. Allow 24 hours for temperature to stabilize to the preset recommended setting
3. Water Filter
Press and hold 3 seconds to reset the Water Filter
4. Turbo Cool
To set the TurboCool™, press the Alarm pad for 3 seconds. The display will show tc. TurboCool™ rapidly cools the refrigerator compartment in order to more quickly cool foods. Use TurboCool™ when adding a large amount of the food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature, or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.
5. Alarm
Press the Alarm pad to toggle the door alarm between off and on. The alarm will sound if either door is left open for more than 2 minutes. The beeping stops when you close the door
6. Lock
Press and hold the Lock pad for 3 seconds to lock out ice and water dispenser and all other controls. Press and hold to unlock the controls.
7. LED dispenser Light
Press the Light pad to turn your dispenser light on and off
NOTE: To put the refrigerator control in the OFF position, simultaneously touch the words Freezer and Fridge for 3 seconds. Power to the refrigerator cannot be disconnected by any setting on the control panel.
NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.
Operating Instructions
About the dispenser. (on some models)
Water & Ice Dispenser (See About the controls)
Press the glass gently against the dispenser cradle.
The spill shelf is not self-draining. To reduce water spotting, the shelf should be cleaned regularly.
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.
Door Ice Bin
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Internal Water Dispenser (on some models)
The water dispenser is located on the left wall inside the refrigerator compartment.
To dispense water:
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If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process, the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line, throw away the first 6 glassfuls of water.
NOTE: To avoid water deposits, the dispenser should be cleaned periodically by wiping with a clean cloth or sponge.
About the shelves and bins
Rearranging the Refrigerator Shelves
Shelves in the refrigerator compartment are adjustable.
To remove the shelves:
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To replace the shelves:
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Quick Space Shelf (on some models)
This shelf splits in half and slides under itself for storage of tall items on the shelf below. This shelf can be removed and replaced or relocated. |
NOTE: The back half of the Quick Space Shelf is not adjustable. |
Adjustable Door Bins (on some models) To remove: Lift the bin straight up; then pull out. To replace: Engage the bin in the molded supports on the door and push down to lock in place. | Non-Adjustable Gallon Door Bins (on some models) To remove: Lift the bin straight up; then pull out. To replace: Engage the bin in the molded supports on the door and push down to lock in place. |
About the pans.
Climate Zone Pans
Keep fruits and vegetables organized in separate compartments for easy access. Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry. To remove pan: Slide the pan out to the stop position, lift the pan up and past the stop position and pull forward. |
Full -Width Pan (on some models)
To remove pan:
To replace pan:
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How to Remove and Replace Drawer Divider To remove:
To replace: Reverse steps 1 and 2 to replace drawer divider. |
Floating Snack Pan (on some models)
This pan can be moved to the most useful location for your family’s needs. To remove, slide the pan out to the stop position, lift the pan up and past the stop position and lift it out. |
Care and cleaning
Cleaning the Outside
The stainless steel panels, door handles and trim.
Do not use appliance wax, polish, bleach, or other products containing chlorine on stainless steel.
Stainless steel can be cleaned with a commercially available stainless steel cleaner. A spray-on stainless steel cleaner works best.
Silver-accented plastic parts.
Wash parts with soap or other mild detergents. Wipe clean with a sponge, damp cloth or paper towel.
Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.
Should spill tray need cleaning use lime remover.
Cleaning the Inside
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls. Use an appliance wax polish on the inside surface between the doors.
Use warm water and baking soda solution- about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry
Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
Behind the Refrigerator
Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Raise the leveling legs located at the bottom front of the refrigerator.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
Lower the leveling legs until they touch the floor.
When pushing the refrigerator back, make sure you don’t roll over the power cord or water supply line.
Preparing for Vacation
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.
1) Turn refrigerator off (pages 6 and 7) or unplug the refrigerator.
2) Empty ice bucket
3) Turn water supply off
If you cut the water supply off, turn off the ice maker (pg. 14).
Upon returning from vacation:
1) Replace the water filter.
2) Run 2 gallons of water through the cold water dispenser (about 5 minutes) to flush the system.
Preparing to Move
Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.
Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during moving
Replacing the lights
There is LED lighting in the fresh food compartment at the top center and on the left and right sides above the climate zone pans on the french door models. LED lighting is located at the top of the fresh food compartment on the single door models.
LED lights are also located at the top of the left and right sides of the freezer in all models.
An authorized technician will need to replace the LED light.
If this assembly needs to be replaced, call GE Appliances Service at 1.800.432.2737 in the United States or 1.800.561.3344 in Canada.
Troubleshooting Tips
Problem | Possible Causes | What to Do |
Water filter indicator light remains lit after replacing filter (on some models) | Water filter indicator must be reset | Press WATER FILTER pad for 3 seconds to reset the water filter. |
Water filter indicator light is not lit (on some models) | This is normal. This indicator will turn on to tell you that you need to replace the filter soon. | See About the Water Filter for more information. |
Handle is loose/handle has a gap. | Handle needs adjusting | See Attach Fresh Food Handle and Attach Freezer Handle sections for detailed instructions. |
Refrigerator beeping | This is door alarm | Turn off or disable with door closed. If door open and alarm is sounding, you can only snooze the alarm. |
Not cooling | The cooling system is off | See About Controls. |
Water has poor taste/odor (on some models) | Water dispenser has not been used for a long time | Dispense water, until all water in system is replenished. |
Water in glass is warm (on some models) | Normal when refrigerator is first installed | Wait 24 hours for the refrigerator to completely cool down. |
Water dispenser has not been used for a long time | Dispense water, until all water in system is replenished. | |
Water system has drained | Allow several hours for replenished supply to chill. | |
Water dispenser does not work (on some models) | Water supply line turned off or not connected | See Installing the Water Line. |
Water filter clogged or filter/bypass plug not installed | Replace filter cartridge or remove filter and install bypass plug.* | |
Air may be trapped in the water system | Press the dispenser arm for at least 5 minutes. | |
Water in reservoir is frozen because the controls are set too cold | Set the refrigerator control to a warmer setting and wait 24 hours. If the water does not dispense after 24 hours, call for service. | |
Water spurting from dispenser (on some models) | Newly installed filter cartridge | Run cold water from the dispenser for 5 minutes (about 2 gallons).. |
No water or ice cube production (on some models) | Supply line or shutoff valve is clogged | Call a plumber |
Water filter is clogged | Replace filter cartridge or remove filter and install bypass plug*. | |
Filter cartridge not properly installed | Remove and reinstall filter cartridge, being certain that it locks in place. | |
Ice maker is turned off | Check that the ice maker is turned on. See About the Automatic Ice Maker. | |
Water is leaking from dispenser (on some models) | Air may be present in the water line system, causing water to drip after being dispensed | Dispense water for at least 5 minutes to remove air from system. |
Freezer cooling, fresh food not cooling | Normal, when refrigerator first plugged in or after extended power outage | Wait 24 hours for temperature in both compartments to reach selected temperatures. |
Ice dispenser opens after closing freezer drawer (on some models) | Normal | The ice dispenser door may open after closing freezer door to allow access. |
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES. In Canada call 800.561.3344.
Truth or Myth
Truth or Myth? | Answer | Explanation |
The refrigerator water filter may require replacement, even though the filter indicator has not turned red, or reads “Filter Expired.” | TRUE | The water filter indicator will indicate the need to replace the water filter every six months. Water quality varies from city to city; if water flow from the dispenser slows, or ice production decreases, the water filter should be replaced, even though the filter indicator may not indicate the need for replacement. |
The automatic ice maker in my refrigerator will produce ice when the refrigerator is plugged in to a power receptacle. | MYTH | The refrigerator must be connected to water, and the ice maker must be turned on. Make sure the ice maker is turned on, only after the water line is connected and water is turned on. The ice maker can be turned on/ off from the controls and ensure the ice maker is on, as indicated on the refrigerator control panel. See About the Automatic Ice Maker |
After the refrigerator has been plugged in and connected to water, I will immediately have unlimited chilled water available from the water dispenser. | MYTH | The water dispenser tank located inside the refrigerator stores water for dispensing. The water in this tank requires 24 hours to chill after installation. High usage conditions will not allow time for the water to chill. |
After water dispenses, a few drops of water are normal. | TRUE | A few drops of water may fall from the dispenser, after the dispenser paddle has been released. To minimize the drops, remove the glass slowly from the dispenser. |
I will never see frost inside the freezer compartment. | MYTH | Frost inside the freezer typically indicates that the door is not properly sealed, or has been left open. If frost is found, clear the frost using a plastic spatula and towel, then check to ensure that no food packages or containers are preventing the freezer door from closing. Check the refrigerator control panel to ensure the door alarm is on. |
When the refrigerator is installed, or after replacing the water filter, I must dispense water for five minutes. | TRUE | A newly installed refrigerator or water filter contains air in the water lines. Press the dispenser paddle and dispense cold water for at least 5 minutes to remove air from the water line, and flush the filter. |
To fill the ice bucket to the maximum capacity, I should dispense 12 and 18 hours after installation. | TRUE | Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice to disperse within the ice bucket, which in turns calls on the ice maker to produce additional ice. Normal ice production = 100 cubes in 24 hours. |
I can use the water filter bypass plug to determine if the filter requires replacement. | TRUE | Decrease in flow from the water dispenser, or decreased ice production, may indicate the need to replace the water filter. Install the water filter bypass plug (provided with the refrigerator on some models*), and check flow from the dispenser. If water flow returns to normal with the bypass plug in place, replace the water filter. |
The top of the refrigerator doors will always be aligned. | MYTH | Several things can affect the fresh food door alignment, including the floor the refrigerator is installed on and loading of doors. If the top of the fresh food doors are not aligned, use a 1/4” allen wrench to adjust the right/left hand door. The adjustment screw is located on the bottom right or left hand side of the door; open the freezer door to access the screw. On some models, the left hand fresh food door may be raised using spacers. Call 800-GECARES to obtain the spacers. |
Refrigerator door handles can be easily tightened. | TRUE | If door handles are loose or have a gap, the handle can be adjusted using a 1/8” allen wrench, on set screws located on the ends of the handles. |
There may be odor and taste problems with your ice. | TRUE | After starting the ice maker throw away 24 hours of ice production to avoid odor and taste problems. |
I can make fine adjustments to the fresh food doors to align them. | TRUE | If the fresh food doors are not aligned, use a 1/4” Allen wrench to adjust the right hand door. The adjustment screw is located on the bottom of the right door. Open the freezer door to access. The left hand fresh food door may be raised using spacers. Call 800-GECARES to obtain the spacers. |
Door handles should always be removed for installation. | MYTH | Check chart on reverse side of this instruction. If the doors must be removed do not remove the handles, or if the refrigerator will fit easily through the passage way opening. Adjust handles that are loose or have a gap, by adjusting 1/8” set screws on either end of handles |
Door removal is always required for installation. | MYTH | Check chart on reverse side of this instruction. Doors should only be removed when necessary to prevent damage from passage way or access to final location. |
Refrigerator doors that won’t close after installation, can be adjusted to close properly. | TRUE | Door mechanism works best if installed at 90°+. If installed at 180°, remove the door from the mid hinge, and swing the door 180° before reinstalling. See Reinstalling the Refrigerator Doors. |
There is an adjustment to rear wheels. | MYTH | Front leveling legs are adjustable and should be used to balance the refrigerator. Leveling legs are used to make initial fresh food door adjustment. |
Check for leaks after all water connections are made. | TRUE | While purging the air from the water system, check all water line connections for leaks. Check the connection to the household water supply at back of refrigerator, and door water line connect. |
Any packaging residue can be cleaned off the refrigerator using any cleaner. | MYTH | Do not use wax, polish, bleach, or other products containing chlorine on Stainless Steel panels, door handles and trim. Check this instruction under “Cleaning the Outside” for full details. |
See other models: PFE24HMLKES 40794 PVM1870DM2BB ZGU486NDP7SS ZGU48N4GD1SS