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9
www.alen.com 1-800-630-2396
ALEN’S FILTER SUBSCRIPTION PLAN — Pure Air Made Simple
Regular replacement of your lter will extend the life of your air purier and keep your air clean.
Alen lters provide efcient ltration for 6 to 12 months depending on usage and conditions.
With Alen’s convenient Filter Subscription Plan, your lters will be shipped right to your door,
exactly when needed.
Savings — Save 5% over retail and get FREE SHIPPING on every lter.
Convenience — Choose your desired shipping frequency and never run out of lters.
Superior Coverage — Alen’s exclusive Forever Guarantee begins when you complete
Product Registration and activate your Filter Subscription (see page 10 for details).
To get started, simply visit www.alen.com/activate or call 1-800-630-2396.
FREQUENTLY ASKED QUESTIONS
How do I turn off the REPLACE FILTER light?
After changing the lter, RESET the lter indicator by holding down RESET while the unit is ON
until the illuminated light turns off disappear.
How do I nd out what electrical specications my unit needs?
Please refer to the rating label on the bottom of the unit. Here you will nd your units voltage,
hertz, amp and outlet requirements.
Can I clean the lter?
The black mesh layer on the front of the lter, known as the Prelter, captures large dust
and hair. This layer is held on with Velcro
®
-like strips. This Prelter can be vacuumed in
place to maintain efcient operation of the unit. No other layers or parts of the lter can
be washed, cleaned, or otherwise reused. Please replace the lter regularly to maintain
optimal performance.
I have an issue not listed in this manual.
Please visit www.alen.com and send us a message or call 1-800-630-2396. A customer
service representative will respond to your inquiry in a timely manner, in most cases within
a couple of hours.
What information do I need when I contact customer service for warranty?
Please refer to the rating label on the bottom of the unit. This rating label has your unit’s serial
number and other important information we need to assist you.
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