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Problem Possible cause Solution
The ironing board
cover becomes
wet.
Steam has condensed on the
ironing board cover after a
long ironing session.
Replace the ironing board cover if the foam
material has worn out. You can also add an extra
layer of felt material under the ironing board
cover to prevent condensation on the ironing
board.
Water droplets
come out of the
soleplate.
The steam that was still
present in the hose has cooled
down and condensed into
water.
Point the iron away from the garment and let it
produce steam for a few seconds.
Steam and/or
water comes out
from under the
EASY DE-CALC
knob.
The EASY DE-CALC knob is
not tightened properly.
Switch off the appliance and wait for two hours
for steam generator to cool down. Unscrew the
EASY DE-CALC knob reattach it properly. Note:
When you remove the knob, water comes out
of the steam generator. If steam continues to
escape, switch off the appliance and contact an
authorised Philips service centre.
Dirty water
and impurities
come out of the
soleplate.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or on the soleplate.
Descale the steam generator regularly. See
section ‘Cleaning the soleplate’ in chapter
‘Cleaning and maintenance’.
Too much scale and minerals
have accumulated inside the
steam generator.
Descale the steam generator regularly. See
section ‘IMPORTANT - Descaling the steam
generator’ in chapter ‘Cleaning and maintenance’.
The iron leaves a
shine or an imprint
on the garment.
The surface to be ironed was
uneven, for instance because
you were ironing over a seam
or a fold in the garment.
Perfect Care is safe on all garments. The shine or
imprint is not permanent and will come off if you
wash the garment. Avoid ironing over seams or
folds or you can place a cotton cloth over the
area to be ironed to avoid imprints.
The steam
generator does
not produce any
steam.
There is not enough water in
the water tank (the ‘water tank
empty’ light ashes).
Fill the water tank.
The steam generator is not
hot enough to produce steam.
Wait until the ‘iron ready’ light on the iron lights
up continuously.
You did not press the steam
trigger.
Press the steam trigger and keep it pressed while
you iron.
The water tank is not placed
properly in the steam
generator.
Slide the water tank rmly back into the steam
generator (‘click’).
The steam
generator
produces a
pumping sound.
Water is pumped into the
boiler inside the steam
generator. This is normal.
If the pumping sound continues nonstop,
switch off the steam generator and remove the
plug from the wall socket. Contact an authorised
Philips service centre.
ENGLISH 11
4239_000_9325_1_DFU_Booklet_Luxury_v3.indd 11 30/04/14 09:44
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