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Contents
Before Use.......................................................................... 4
Finding More about Your VAIO Computer .................... 5
Ergonomic Considerations .......................................... 10
Getting Started.................................................................. 12
Locating Controls and Ports........................................ 13
About the Indicator Lights ........................................... 15
Connecting a Power Source ....................................... 16
Using the Battery Pack................................................ 18
Shutting Down Your Computer Safely ........................ 25
Using the Power Saving Modes .................................. 26
Keeping Your Computer in Optimum Condition .......... 29
Using Your VAIO Computer.............................................. 32
Using the Keyboard..................................................... 33
Using the Touch Pad................................................... 35
Using the Special-function Button ............................... 36
Using the Built-in Camera ........................................... 37
Using the Optical Disc Drive ....................................... 38
Using "Memory Stick".................................................. 44
Using Other Modules / Memory Cards........................ 50
Using the Internet........................................................ 54
Using the Network (LAN) ............................................ 55
Using the Wireless LAN .............................................. 56
Using the Bluetooth Function ...................................... 60
Using Peripheral Devices ..................................................65
Connecting External Speakers or Headphones ..........66
Connecting an External Display ..................................67
Selecting Display Modes .............................................72
Connecting an External Microphone ...........................73
Connecting a USB Device ...........................................74
Customizing Your VAIO Computer....................................76
Setting the Password...................................................77
Using AMD-V...............................................................84
Using the VAIO Control Center ...................................85
Upgrading Your VAIO Computer.......................................86
Adding and Removing Memory ...................................87
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Precautions....................................................................... 93
Safety Information ....................................................... 94
Care and Maintenance Information............................. 97
Handling Your Computer............................................. 98
Handling the LCD Screen ......................................... 100
Using the Power Source ........................................... 101
Handling the Built-in Camera .................................... 102
Handling Discs .......................................................... 103
Using the Battery Pack.............................................. 104
Handling "Memory Stick"........................................... 105
Handling the Built-in Storage Device ........................ 106
Troubleshooting .............................................................. 107
Computer Operations................................................ 109
System Update / Security.......................................... 115
Recovery ................................................................... 116
Battery Pack.............................................................. 118
Built-in Camera ......................................................... 120
Networking (LAN/Wireless LAN) ............................... 122
Bluetooth Technology ............................................... 125
Optical Discs ............................................................. 129
Display ...................................................................... 133
Printing ...................................................................... 137
Microphone ............................................................... 138
Speakers ................................................................... 139
Touch Pad .................................................................141
Keyboard ...................................................................142
Floppy Disks ..............................................................143
Audio/Video ...............................................................144
"Memory Stick" ..........................................................146
Peripherals ................................................................147
Trademarks .....................................................................148
Notice ..............................................................................150
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Before Use >
Before Use
Congratulations on your purchase of this Sony VAIO
®
computer and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
How to find specifications
Some features, options, and supplied items may not be available on your computer.
To find out about the configuration of your computer, visit the Sony online support web site at the following URLs:
❑ For customers in USA
http://esupport.sony.com/EN/VAIO/
❑ For customers in Canada
http://www.sony.ca/support/
❑ For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/LA
❑ For customers in Brazil
http://esupport.sony.com/PT/VAIO/BR/
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Before Use >
Finding More about Your VAIO Computer
Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. Printed Documentation
❑ Quick Start Guide — An overview of components connection, set-up information, etc.
❑ Safety Information — Safety guidelines and owner information.
✍
Before activating the wireless functions such as the wireless LAN and Bluetooth technology, read the Safety Information carefully.
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Before Use >
Finding More about Your VAIO Computer
2. On-screen Documentation
❑ VAIO User Guide — General information of your VAIO computer including support and troubleshooting information.
To access VAIO User Guide, click Start , All Programs, and VAIO Manual.
❑ Help and Support — General information and technical assistance for your VAIO computer.
To access Help and Support:
1 Click Start and Help and Support.
2 Choose from the following categories to find the answers you need.
Get started with my VAIO Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating
Recovery Media, and more.
Use my VAIO Get assistance with your VAIO computer by accessing interactive VAIO tutorials, how-to articles, the VAIO
technology page, specifications, and system and software information.
You can find useful documentation such as general and model specific user guide on your VAIO computer.
Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with the VAIO Care, system restore, backup and recovery,
and contact Sony support.
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Before Use >
Finding More about Your VAIO Computer
❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to
access the help files from the help menu on a specific program.
❑ SmartWi
™
Connection Utility Help — Information about setting up Bluetooth
®
, wireless LAN, GPS, and wireless WAN
functions.
Some features and options may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To access this on-screen guide:
1 Click Start, All Programs, and SmartWi Connection Utility.
2 Click SmartWi Connection Utility Help.
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Before Use >
Finding More about Your VAIO Computer
3. Support Web Sites
❑ Sony online support web site
The Sony online support web site provides instant access to information on commonly encountered problems. Type a
description of the problem and the Knowledge Database searches for the corresponding solutions online.
❑ For customers in USA
http://esupport.sony.com/EN/VAIO/
❑ For customers in Canada
http://www.sony.ca/support/
❑ For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/LA
❑ For customers in Brazil
http://esupport.sony.com/PT/VAIO/BR/
❑ Operating system online support web site
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
visit Microsoft customer support at http://support.microsoft.com/directory/
.
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Before Use >
Finding More about Your VAIO Computer
4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1 Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
2 Your computer's serial number
You can find it on the bottom, the back panel, or inside the battery compartment of your Sony VAIO computer. The serial
number is the last 7 digits of the number below the barcode.
3 The operating system on your computer
4 The hardware component or the software program that is causing the problem
5 A brief description of the problem
5. In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get personalized service and support
for your VAIO computer. Sony Style Backstage Technicians can assist with the setup of your new VAIO computer, system
optimization, data rescue, and any repair service you might need.
Visit the web site at www.sonystyle.com/backstage
to find the nearest location.
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Before Use >
Ergonomic Considerations
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists
in a neutral, comfortable position while using the keyboard or the pointing device. Let your upper arms hang naturally at
your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or
tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Before Use >
Ergonomic Considerations
❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display
as well.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at or slightly below eye level when you are sitting in front of the monitor.
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Getting Started >
Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion,
connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
❑ Locating Controls and Ports (page 13)
❑ About the Indicator Lights (page 15)
❑ Connecting a Power Source (page 16)
❑ Using the Battery Pack (page 18)
❑ Shutting Down Your Computer Safely (page 25)
❑ Using the Power Saving Modes (page 26)
❑ Keeping Your Computer in Optimum Condition (page 29)
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Getting Started >
Locating Controls and Ports
Locating Controls and Ports
Take a moment and see the following reference lists to identify the controls and ports on your computer.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications.
Control and Port Mark List
Control/port mark Control/port name
MOTION EYE Built-in MOTION EYE camera (page 37)
WIRELESS WIRELESS switch (page 56), (page 60)
"Memory Stick Duo" slot (page 44)
Your computer supports only Duo-size "Memory Stick".
SD SD memory card slot (page 50)
1 Power button
ASSIST ASSIST button (page 36)
USB port (page 74)
Compliant with the USB 2.0 standard and supports high-/full-/low- speeds.
Network (LAN) port (page 55)
a Monitor port (page 68)
HDMI HDMI port (page 70)
m Microphone jack (page 73)
i Headphones jack (page 66)
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Getting Started >
Locating Controls and Ports
Location List of Controls and Ports without Marks
Control/port name Location
Optical disc drive (page 38) Located on the right side of the computer.
Built-in microphone (monaural) Located on the left side of the built-in MOTION EYE camera.
Media Access indicator (page 15) Located between the "Memory Stick Duo" slot and the SD memory card slot.
Security slot Located on the right end on the right side of the computer.
DC IN port
Located on the left end on the left side of the computer.
Memory module compartment cover (page 86) Located on the bottom of the computer.
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Getting Started >
About the Indicator Lights
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator Functions
Power 1 Illuminates in green while the computer is in Normal mode, blinks slowly in orange while the computer is in Sleep
mode, and turns off when the computer is turned off or enters Hibernate mode.
Charge
Illuminates while the battery pack is charging. See Charging the Battery Pack (page 21) for more information.
Built-in MOTION EYE camera Illuminates while the built-in camera is in use.
Media Access Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in
progress. (Do not place the computer into Sleep mode or turn it off while this indicator light is lit.) When the
indicator light is unlit, the memory card is not in use.
Disc drive
Illuminates while data access to the built-in storage device or the optical disc drive is in progress. Do not place
the computer into Sleep mode or turn it off while this indicator light is lit.
Num lock
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator light is unlit.
Caps lock
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator light is lit. Press the key a second time to turn off the indicator light. Normal typing resumes
when the Caps lock indicator light is turned off.
Scroll lock
Press the Fn+Scr Lk keys to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator light is turned off. The Scr Lk key functions differently depending on the program you are using and
does not work with all programs.
WIRELESS Illuminates while one or more wireless options are enabled.
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Getting Started >
Connecting a Power Source
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer.
Using the AC Adapter
While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the
AC outlet.
✍
Use only the supplied AC adapter for your computer.
To use the AC adapter
1 Plug one end of the power cord (1) into the AC adapter (3).
2 Plug the other end of the power cord into an AC outlet (2).
3 Plug the cable from the AC adapter (3) into the DC IN port (4) on the computer.
!
The shape of the DC In plug varies depending on the AC adapter.
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Getting Started >
Connecting a Power Source
✍
To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet.
Make sure that an AC outlet is easily accessible.
If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page
28).
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Getting Started >
Using the Battery Pack
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
Installing/Removing the Battery Pack
To install the battery pack
1 Turn off the computer and close the LCD screen lid.
2 Slide the battery LOCK switch to the unlock position.
3 Slide the battery pack diagonally into the battery compartment until the projection (1) on either side of the battery
compartment fits into the U-shaped cut (2) on either side of the battery pack.
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Getting Started >
Using the Battery Pack
To remove the battery pack
!
You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter.
1 Turn off the computer and close the LCD screen lid.
2 Slide the battery LOCK switch to the unlock position.
3 Slide and hold the battery RELEASE latch, put your fingertip underneath the tab on the battery pack, and lift the battery
pack in the direction of the arrow, and then slide it away from the computer.
!
This computer is designed to operate only with genuine Sony battery packs.
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Getting Started >
Using the Battery Pack
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
To charge the battery pack
1 Install the battery pack.
2 Connect the computer to a power source with the AC adapter.
The charge indicator light is on while the battery pack is charging. When the battery pack charges close to the maximum
charge level you selected, the charge indicator turns off.
!
Charge the battery pack as described in this manual from your first battery charge.
Charge indicator status Meaning
Lit in orange The battery pack is charging.
Blinks along with the green
power indicator
The battery pack is running out of power.
(Normal mode)
Blinks along with the orange
power indicator
The battery pack is running out of power.
(Sleep mode)
Blinks fast in orange A battery error has occurred due to a failed battery
pack or an unlocked battery pack.
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Getting Started >
Using the Battery Pack
✍
Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using
the computer.
When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to
recharge the battery pack or shut down your computer and install a fully charged battery pack.
Your computer is supplied with a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack does not affect
the life of battery.
While some software applications or peripheral devices are in use, your computer may not enter Hibernate mode even when the remaining battery life
becomes short. To avoid loss of data while the computer is running on the battery, you should save your data frequently and manually activate a power
management mode, such as Sleep or Hibernate.
If the battery pack runs out of power while the computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
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Getting Started >
Using the Battery Pack
Checking the Battery Charge Capacity
The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the
battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery
settings.
To check the battery charge capacity
1 Click Start, All Programs, and VAIO Control Center.
2 Click Power Management and Battery.
✍
Additionally, you can enable the battery care function to extend the life of the battery pack.
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Getting Started >
Using the Battery Pack
Extending the Battery Life
When your computer is running on battery power, you can extend the battery life using the following methods.
❑ Decrease the LCD brightness of your computer screen.
❑ Use the power saving mode. See Using the Power Saving Modes (page 26) for more information.
❑ Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center.
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Getting Started >
Shutting Down Your Computer Safely
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1 Turn off any peripherals connected to the computer.
2 Save your data and close all running software applications.
3 Click Start and the Shut down button.
After a short time, the computer automatically turns off. Make sure the power indicator light turns off.
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Getting Started >
Using the Power Saving Modes
Using the Power Saving Modes
You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode,
your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate.
!
If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into
Hibernate mode or turn it off.
If the battery pack runs out of power while your computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
Mode Description
Normal mode This is the normal state of your computer while it is in use. The green power indicator light is lit while the
computer is in this mode.
Sleep mode Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power
consumption mode. The orange power indicator light blinks slowly while your computer is in this mode. Your
computer comes out of Sleep mode quicker than out of Hibernate mode. However, Sleep mode uses more
power than Hibernate mode.
Hibernate mode While your computer is in Hibernate mode, the state of the system is saved on the built-in storage device(s) and
power is turned off. Even when the battery pack runs out of power, no data will be lost. The power indicator light
is unlit while your computer is in this mode.
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Getting Started >
Using the Power Saving Modes
Using Sleep Mode
To activate Sleep mode
Click Start, the arrow next to the Shut down button, and Sleep.
To return to Normal mode
❑ Press any key.
❑ Press the power button on your computer.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Getting Started >
Using the Power Saving Modes
Using Hibernate Mode
To activate Hibernate mode
Press the Fn+F12 keys.
Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate.
!
Do not move your computer before its power indicator light turns off.
To return to Normal mode
Press the power button.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically.
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Getting Started >
Keeping Your Computer in Optimum Condition
Keeping Your Computer in Optimum Condition
Updating Your Computer
Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency,
security, and functionality.
The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on
the computer.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 5
Click Start, All Programs, and VAIO Update 5 and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
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Getting Started >
Keeping Your Computer in Optimum Condition
Keeping the Antivirus Software Updated
You can keep the Internet security software programs current with the latest updates by downloading and installing the
updates from the web site of the manufacturer.
!
Your computer must be connected to the Internet to download the updates.
❑ When using the McAfee:
1 Click Start, All Programs, McAfee, and McAfee SecurityCenter.
2 Click the button located at the upper left corner of the window to update the software.
3 Follow the on-screen instructions to complete the updates.
❑ When using the Norton Internet Security:
1 Click Start, All Programs, Norton Internet Security, and LiveUpdate or Norton Internet Security.
2 Follow the on-screen instructions to complete the updates.
✍
See the help file included with your software program for more information.
!
The actual procedure may be different from the above depending on updates installed on your computer. In such a case, follow the on-screen
instructions.
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Getting Started >
Keeping Your Computer in Optimum Condition
Using the VAIO Care
With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an
optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide
appropriate measures to solve the problem.
To launch the VAIO Care
❑ On models with the ASSIST button
Press the ASSIST button while your computer is on.
❑ On models without the ASSIST button
Click Start, All Programs, VAIO Care, and VAIO Care.
!
Do not press the ASSIST button while the computer is in Hibernate mode.
✍
See the help file included with the VAIO Care for more information.
On models with the ASSIST button, pressing the ASSIST button while the computer is off launches the VAIO Care Rescue. The VAIO Care Rescue can
be used to recover your computer in case of emergency, for example, when the Windows does not start.
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Using Your VAIO Computer >
Using Your VAIO Computer
This section describes how to get the most out of using your VAIO computer.
❑ Using the Keyboard (page 33)
❑ Using the Touch Pad (page 35)
❑ Using the Special-function Button (page 36)
❑ Using the Built-in Camera (page 37)
❑ Using the Optical Disc Drive (page 38)
❑ Using "Memory Stick" (page 44)
❑ Using Other Modules / Memory Cards (page 50)
❑ Using the Internet (page 54)
❑ Using the Network (LAN) (page 55)
❑ Using the Wireless LAN (page 56)
❑ Using the Bluetooth Function (page 60)
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Using Your VAIO Computer >
Using the Keyboard
Using the Keyboard
Your keyboard has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some keyboard functions can be used only after the operating system is finished launching.
Combination/Feature Function
Fn + % (F2): muting Turns on and off the built-in speakers or the headphones.
Fn + 2 (F3/F4): volume control Changes the volume level.
To increase the volume, keep pressing the Fn+F4 keys or press the Fn+F4 keys and then the
M or , key.
To decrease the volume, keep pressing the Fn+F3 keys or press the Fn+F3 keys and then the
m or < key.
Fn + 8 (F5/F6): brightness control Changes the LCD brightness of your computer screen.
To increase lighting intensity, keep pressing the Fn+F6 keys or press the Fn+F6 keys and then
the M or , key.
To decrease lighting intensity, keep pressing the Fn+F5 keys or press the Fn+F5 keys and then
the m or < key.
Fn + /T (F7): display output
Switches the display output between your computer screen and an external display. Press the
Enter key to select the display output.
!
If you disconnect a display cable from your computer while an external display is selected as the display
output destination, the computer screen goes blank. In such a case, press the F7 key twice while holding
down the Fn key, and then press the Enter key to switch the display output to the computer screen.
Use of multiple monitors may not be supported depending on the connected external display.
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Using Your VAIO Computer >
Using the Keyboard
Fn + (F12): hibernation
Provides the lowest level of power consumption. When you execute this command, the states
of the system and the connected peripheral devices are saved to the built-in storage device and
the system power is turned off. To return the system to its original state, use the power button
to turn on the power.
For details on power management, see Using the Power Saving Modes (page 26).
Combination/Feature Function
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Using Your VAIO Computer >
Using the Touch Pad
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
✍
You can disable/enable the touch pad while a mouse is connected to your computer. To change the touch pad settings, use the VAIO Control Center.
!
Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the
keyboard for pointer operations.
Action Description
Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Click Press the left button (3) once.
Double-click Press the left button twice in a row.
Right-click Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Drag Slide your finger on the touch pad while pressing the left button.
Scroll Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally (the scroll function is available only with applications that support a touch pad scroll feature).
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Using Your VAIO Computer >
Using the Special-function Button
Using the Special-function Button
Your computer is equipped with the special button to help you use specific functions of the computer.
Special-function button Functions
ASSIST button
Launches the VAIO Care while the computer on.
While the computer is off, the ASSIST button launches the VAIO Care Rescue.
!
Do not press the ASSIST button while the computer is in Hibernate mode.
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Using Your VAIO Computer >
Using the Built-in Camera
Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the communication software, such as the Skype, you can make a video call through the Internet.
✍
Turning on the computer activates the built-in camera.
Video calls are possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
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Using Your VAIO Computer >
Using the Optical Disc Drive
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To insert a disc
1 Turn on the computer.
2 Press the drive eject button on the optical disc drive located on the right side of the computer.
The drive tray slides out.
3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks
into place.
!
Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray.
4 Close the drive tray by pushing it in gently.
!
Do not remove the optical disc while your computer is in a power saving mode (Sleep or Hibernate). Be sure to bring the computer back into Normal
mode before removing the disc.
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Using Your VAIO Computer >
Using the Optical Disc Drive
Supported Discs
Your computer plays and records CDs, DVDs, and Blu-ray Disc
™
media, depending on the model you purchased.
See the reference chart below to find out which type of optical disc drive supports which types of media.
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
CD-
ROM
Video
CD
Music
CD
CD
Extra
CD-R/
RW
DVD-
ROM
DVD-
Video
DVD-R/
RW
DVD+R/
RW
DVD+R DL
(Double
Layer)
DVD-R DL
(Dual
Layer)
DVD-
RAM
*1 *2
BD-
ROM
BD-R/RE
*3
DVD±RW/
±R DL/RAM
PPPP
PR
*5
PPPRPRPRPRPR––
Blu-ray Disc™
Drive with
DVD SuperMulti
PPPP
PR
*5
PPPRPRPRPRPRP
PR
*4
Blu-ray Disc™
ROM Drive with
DVD SuperMulti
PPPP
PR
*5
PPPRPRPRPRPRPP
*1
The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
*2
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*3
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
*4
Supports writing data to BD-R Part1 Version 1.1/1.2/1.3 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE
Part1 Version 2.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*5
Writing data to Ultra Speed CD-RW discs is not supported.
40
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Using Your VAIO Computer >
Using the Optical Disc Drive
!
This unit is designed to playback discs that conform to the Compact Disc (CD) standard. DualDiscs and some music discs encoded with copyright
protection technologies do not conform to the Compact Disc (CD) standard. Therefore, these discs may not be compatible with this unit.
When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both
playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives
with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE
TO YOUR VAIO COMPUTER OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8 cm disc writing is not supported.
!
To play copyright protected Blu-ray Disc media continually, update the AACS key. The AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support
movie playback on packaged media recorded in AVC or VC1 formats at high bit rates.
Region settings are required for some contents of DVD and BD-ROM Disc media. If the region setting on the optical disc drive does not match the
region coding on the disc, playback is not possible.
Unless your external display is compliant with the High-bandwidth Digital Content Protection (HDCP) standard, you cannot play or view the contents
of copyright protected Blu-ray Disc media.
Some content may restrict video output to standard definition or prohibit analog video output. When you output video signals through digital
connections, such as an HDMI connection or a DVI connection, it is strongly recommended that a digital HDCP compliant environment be implemented
for optimum compatibility and viewing quality.
Exit all memory-resident utility software before playing or writing a disc as it may cause the computer to malfunction.
41
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Using Your VAIO Computer >
Using the Optical Disc Drive
Notes on Using the Optical Disc Drive
Notes on writing data to a disc
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc.
❑ Do not plug or unplug the power cord or the AC adapter while the optical disc drive is writing data to a disc.
Notes on playing discs
To achieve optimum performance of disc playback, you should follow these recommendations:
❑ Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
media.
❑ Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-R
DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM media.
❑ When your computer is equipped with a Blu-ray Disc drive, Blu-ray Disc playback is available on your computer. However,
the drive may not be able to play some Blu-ray Disc content, or the computer may become unstable during Blu-ray Disc
playback. To play content normally, download and install the latest updates for the WinDVD BD using the VAIO Update.
For information on how to use the VAIO Update, see Updating Your Computer (page 29).
❑ Depending on system environment, you may find sound interruptions and/or dropped frames during AVC HD playback.
❑ Do not place your computer into either of the power saving modes while your computer is playing a disc.
42
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Using Your VAIO Computer >
Using the Optical Disc Drive
Notes on region codes
Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can
play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your
residence area is different from the label, you cannot play the disc on your computer.
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Using Your VAIO Computer >
Using the Optical Disc Drive
Playing Discs
To play a disc
1 Insert a disc into the optical disc drive.
!
Connect the AC adapter to the computer and close all running software applications before playing a disc.
2 If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
For instructions on how to use the software, see the help file included with the software.
Copying Files to Discs
To copy files to a disc
1 Insert a recordable disc into the optical disc drive.
!
Connect the AC adapter to the computer and close all running software applications before copying files to a disc.
2 If nothing appears on the desktop, click Start, All Programs, and your desired disc burning software to copy files to the
disc.
For instructions on how to use the software, see the help file included with the software.
44
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Using Your VAIO Computer >
Using "Memory Stick"
Using "Memory Stick"
"Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
Before You Use "Memory Stick"
The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media:
❑ "Memory Stick Duo"
❑ "Memory Stick PRO Duo"
!
Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick".
The "Memory Stick Duo" slot on your computer does not support 8-bit parallel data transfer (high-speed data transfer).
For the latest information about "Memory Stick", visit [memorystick.com] at http://www.memorystick.com/en/.
45
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Using Your VAIO Computer >
Using "Memory Stick"
Inserting and Removing "Memory Stick"
To insert "Memory Stick"
1 Locate the "Memory Stick Duo" slot.
2 Hold "Memory Stick" with the arrow pointing toward the slot.
3 Carefully slide "Memory Stick" into the slot until it clicks into place.
Do not force the media into the slot.
✍
If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
"Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed. If nothing appears on the desktop, click
Start, Computer, and double-click the "Memory Stick" icon.
The "Memory Stick" icon will appear in the Computer window after you insert "Memory Stick" into the slot.
!
Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo"
slot without the adaptor, you may not be able to remove it from the slot.
46
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Using Your VAIO Computer >
Using "Memory Stick"
To remove "Memory Stick"
!
Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load,
so make sure the indicator light is unlit before removing "Memory Stick".
1 Locate the "Memory Stick Duo" slot.
2 Check that the Media Access indicator light is unlit.
3 Push in "Memory Stick" toward the computer and release.
"Memory Stick" ejects.
4 Pull "Memory Stick" out of the slot.
!
Be sure to remove "Memory Stick" gently, or it may pop out unexpectedly.
47
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Using Your VAIO Computer >
Using "Memory Stick"
Formatting "Memory Stick"
To format "Memory Stick"
"Memory Stick" is formatted by default and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media.
Formatting "Memory Stick" erases the entire data stored on the media. Before formatting the media, make sure that it does not contain your valuable
data.
Do not remove "Memory Stick" from the slot while formatting. This could cause a malfunction.
1 Locate the "Memory Stick Duo" slot.
2 Carefully slide "Memory Stick" into the slot until it clicks into place.
3 Click Start and Computer.
4 Right-click the "Memory Stick" icon and select Format.
5 Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
49
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Using Your VAIO Computer >
Using "Memory Stick"
Notes on Using "Memory Stick"
❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB
that are available as of January 2010. However, not all "Memory Stick" are guaranteed of compatibility.
❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing "Memory Stick" from the slot. Do not force it in or out of the slot.
❑ Inserting "Memory Stick" with multiple conversion adaptors is not guaranteed of compatibility.
❑ The "Memory Stick" slot on your computer does not support the copyright protection feature of "Memory Stick".
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, "Memory Stick" with such copyrighted data can be used only
within the law.
❑ Do not insert more than one "Memory Stick" into the slot. Improper insertion of the media may damage both your
computer and the media.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
Using Other Modules / Memory Cards
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before you use the SD memory card
The SD memory card slot on your computer can accommodate the following memory cards:
❑ SD memory card
❑ SDHC memory card
For the latest information on compatible memory cards, see Finding More about Your VAIO Computer (page 5) to visit the
appropriate support web site.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
To insert an SD memory card
1 Locate the SD memory card slot.
2 Hold the SD memory card with the arrow pointing toward the slot.
3 Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
The SD memory card icon will appear in the Computer window after you insert the card into the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
To remove an SD memory card
1 Locate the SD memory card slot.
2 Check that the Media Access indicator light is unlit.
3 Push in the SD memory card toward the computer and release.
The SD memory card ejects.
4 Pull the SD memory card out of the slot.
53
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
Notes on Using Memory Cards
General notes on using the memory card
❑ Be sure to use memory cards that are compliant with the standards supported by your computer.
❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing the memory card from the slot. Do not force it in or out of the slot.
❑ Do not remove the memory card while the media access indicator light is lit. If you do, you may lose data.
❑ Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot. An
incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage
to your computer.
Notes on using the SD memory card
❑ Your computer has been tested and found compatible only with major memory cards available as of January 2010.
However, not all memory cards are guaranteed of compatibility.
❑ SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested
and found compatible with your computer.
❑ The SD memory card slot on your computer does not support the copyright protection and high-speed data transfer
features of the SD memory card and the SDHC memory card.
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Using Your VAIO Computer >
Using the Internet
Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for Internet access and how to connect your computer to the Internet, ask your
ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
(page 56) for more information.
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
Depending on the service contract with your ISP, you may need to connect an external modem device, for example a USB telephone modem, a DSL
modem, or a cable modem, to your computer to connect to the Internet. For detailed instructions on connection setups and modem configuration, see
the manual that came with your modem.
55
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Using Your VAIO Computer >
Using the Network (LAN)
Using the Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end
of a LAN cable (not supplied) to the network (LAN) port on the computer and the other end to your network. For detailed
settings and devices required for LAN access, ask your network administrator.
✍
You can connect your computer to any network without changing the default settings.
!
Do not plug a telephone cable into the network (LAN) port on your computer.
If the network (LAN) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating,
or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
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Using Your VAIO Computer >
Using the Wireless LAN
Using the Wireless LAN
The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection.
The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used.
See the specifications to find out about the configuration of your computer.
WLAN standard Frequency band Remarks
IEEE 802.11a 5 GHz -
IEEE 802.11b/g 2.4 GHz The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b
standard.
IEEE 802.11n 5 GHz/2.4 GHz On models compliant with the IEEE 802.11b/g/n standard, only the 2.4 GHz band can be used.
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Using Your VAIO Computer >
Using the Wireless LAN
Notes on Using the Wireless LAN Function
General notes on using the wireless LAN function
❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of
channels).
❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks.
❑ The 2.4 GHz band, with which wireless LAN devices work, is used by various devices. Although the wireless LAN devices
use the technology to minimize radio interference from other devices that use the same band, such radio interference may
cause slower communication speeds and narrower communication ranges or communication failures.
❑ The communication speed and range may vary depending on the following conditions:
❑ Distance between communication devices
❑ Existence of obstacles between devices
❑ Device configuration
❑ Radio conditions
❑ Ambient environment that includes existence of walls and materials of such walls
❑ Software in use
❑ Communications may be cut off depending on radio conditions.
❑ Actual communication speed may not be as fast as the one displayed on your computer.
❑ Deploying WLAN products compliant with different standards that use the same band on the same wireless network may
reduce the communication speed due to radio interference. Taking this into consideration, WLAN products are designed
to reduce the communication speed to ensure communications with another WLAN product if it is compliant with a
different standard that uses the same band. When the communication speed is not as fast as expected, changing the
wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer >
Using the Wireless LAN
Note on the data encryption
The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi
Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2
and WPA are specifications of standards based on interoperable security enhancements that increase the level of data
protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i
specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication
using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between
clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of
WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11
devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the
ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2
is backward compatible with WPA.
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Using Your VAIO Computer >
Using the Wireless LAN
Using the Wireless LAN Function
!
Be sure to turn on the WIRELESS switch before starting the wireless LAN function.
To use the wireless LAN function, you first need to set up the wireless LAN function.
Use the SmartWi Connection Utility to set up the wireless LAN function. See the SmartWi Connection Utility Help for
more information.
To access this on-screen guide:
1 Click Start, All Programs, and SmartWi Connection Utility.
2 Click SmartWi Connection Utility Help.
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Using Your VAIO Computer >
Using the Bluetooth Function
Using the Bluetooth Function
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
You can establish wireless communications between your computer and other Bluetooth
®
devices such as another computer
or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an
open area.
To use the Bluetooth function
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
To use the Bluetooth function, you first need to set up the Bluetooth function.
Use the SmartWi Connection Utility to set up the Bluetooth function. See the SmartWi Connection Utility Help for more
information.
To access this on-screen guide:
1 Click Start, All Programs, and SmartWi Connection Utility.
2 Click SmartWi Connection Utility Help.
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Using Your VAIO Computer >
Using the Bluetooth Function
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your
computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer >
Using the Bluetooth Function
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For information on setting up
and using the Bluetooth function, see Windows Help and Support.
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
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Using Your VAIO Computer >
Using the Bluetooth Function
Notes on Using the Bluetooth Function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer
❑ Size of file being exchanged
❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and
electromagnetic interference in the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
Bluetooth device. This is a frequent occurrence with Bluetooth technology and does not indicate a malfunction.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Although
Bluetooth devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
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Using Your VAIO Computer >
Using the Bluetooth Function
❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and does not indicate a malfunction.
65
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Using Peripheral Devices >
Using Peripheral Devices
You can add functionality to your VAIO computer by using the various ports on the computer.
❑ Connecting External Speakers or Headphones (page 66)
❑ Connecting an External Display (page 67)
❑ Selecting Display Modes (page 72)
❑ Connecting an External Microphone (page 73)
❑ Connecting a USB Device (page 74)
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Using Peripheral Devices >
Connecting External Speakers or Headphones
Connecting External Speakers or Headphones
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
To connect external speakers
✍
Make sure your speakers are designed for computer use.
!
Turn down the volume of the speakers before you turn them on.
Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
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Using Peripheral Devices >
Connecting an External Display
Connecting an External Display
You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer
display or a projector.
Some features and options in this section may not be available on your computer.
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Using Peripheral Devices >
Connecting an External Display
Connecting a Computer Display or a Projector
You can connect an external display, such as a computer display or a projector, to your computer.
To connect a computer display or a projector
1 Plug the power cord (1) of your external display or the projector into an AC outlet.
2 Connect the external display or the projector to the monitor port (2) on the computer with a display cable (3).
✍
If necessary, connect the headphones jack on the projector and the headphones jack (4) i on the computer with a speaker cable (5).
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Using Peripheral Devices >
Connecting an External Display
!
Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of
copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected
content, connect an HDCP-compliant monitor to your computer. If your computer has a non-compliant monitor connected, you will not be able to play
or view any copyright protected content.
✍
If the external computer display is equipped with an HDMI input port, plug one end of an HDMI cable into the HDMI output port on the computer and
the other end into the HDMI input port on the computer display.
To connect a TFT/DVI monitor, use an HDMI to DVI-D adapter to connect it to the HDMI output port on the computer.
The HDMI cable carries both video and audio signals.
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Using Peripheral Devices >
Connecting an External Display
Connecting a TV with an HDMI Input Port
You can connect a TV with an HDMI input port to your computer.
To connect a TV to your computer
!
To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For detailed instructions, see How
do I change the sound output device? (page 144).
1 Plug the power cord of your TV (1) into an AC outlet.
2 Plug one end of an HDMI cable (2) to the HDMI output port (3) on the computer and the other end to the TV.
3 Switch the input channel of the TV to external input.
4 Set up the TV configuration system.
!
If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device
driver provided by Sony for updates.
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Using Peripheral Devices >
Connecting an External Display
✍
See the manual that came with your TV for more information on installation and use.
The HDMI cable carries both video and audio signals.
To connect a high-quality digital sound output device between your computer and a TV
You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and
TV using an HDMI connection.
!
Before connecting the device to the computer, make sure the HDMI connection has been set up between the TV and the home theater receiver or
surround sound decoder device first.
To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For detailed instructions, see How
do I change the sound output device? (page 144).
1 Turn on the TV and set its input to the HDMI input.
2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input.
3 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device
and the other end to the HDMI output port on the computer.
✍
You can adjust the screen resolution of the connected TV with your computer. See Why doesn't my screen display a video? (page 135) for more
information.
With the HDMI connection, the volume can be adjusted by the connected audio device only. Your computer has no control over the output volume of
any connected devices.
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Using Peripheral Devices >
Selecting Display Modes
Selecting Display Modes
When an external display is connected, you can select either your computer screen or the connected display to use as the
primary monitor.
✍
You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Turn on the external display before turning on your computer.
To select a display mode with the Fn+F7 keys
You can select a display mode with the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 33) for more
information.
To select a display mode from the display settings
1 Right-click on the desktop and select Screen resolution.
2 Click the drop-down list next to Multiple Displays, select your desired setting, and then click OK.
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Using Peripheral Devices >
Connecting an External Microphone
Connecting an External Microphone
You can connect an external microphone (not supplied) to your computer.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Using Peripheral Devices >
Connecting a USB Device
Connecting a USB Device
You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your
computer.
To connect a USB device
1 Choose the USB port (1) you prefer to use.
2 Plug the USB device cable (2) into the USB port.
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Using Peripheral Devices >
Connecting a USB Device
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
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Customizing Your VAIO Computer >
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
❑ Setting the Password (page 77)
❑ Using AMD-V (page 84)
❑ Using the VAIO Control Center (page 85)
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Customizing Your VAIO Computer >
Setting the Password
Setting the Password
Setting the password allows you to protect your computer from unauthorized access by making the user enter the password
when the computer is turned on or returns to Normal mode from Sleep mode or Hibernate mode.
!
Do not to forget your password. Write down the password and keep it in a secure place.
Type of Password Description
Power-on password You can use BIOS functions to set two types of passwords:
- Machine password: Allows users with administrative rights to change all the setup options in the BIOS setup
screen, as well as to start the computer.
- User password: Allows the standard users to change some of the BIOS setup options, as well as to start the
computer. To set the user password, you must first set the machine password.
✍
Entry of the power-on password will be prompted after the VAIO logo appears to start your computer.
!
If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password,
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
Computer (page 5).
You can reset the user password at the BIOS setup screen by entering the machine password.
Windows password Allows users to log onto your computer and protect each user account with its own password.
✍
Entry of the Windows password will be prompted after you select your user account.
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Customizing Your VAIO Computer >
Setting the Password
Setting the Power-on Password
To add the power-on password (machine password)
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4 On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
5 Select Password when Power On under Security and press the Enter key.
6 Change the setting from Disabled to Enabled.
7 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3 Enter the machine password and press the Enter key.
4 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5 On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
To change or remove the power-on password (machine password)
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3 Enter the machine password and press the Enter key.
4 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5 On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
To change or remove the power-on password (user password)
1 Turn on the computer.
2 Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3 Enter the user password and press the Enter key.
4 Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5 On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
Setting the Windows Password
To add the Windows password
1 Click Start and Control Panel.
2 Click User Accounts and Family Safety or User Accounts.
3 Click User Accounts.
4 Click Create a password for your account under Make changes to your user account.
5 In the New password and Confirm new password fields, enter the password for your account.
6 Click Create password.
✍
See Windows Help and Support for more information on the Windows password.
To change the Windows password
1 Click Start and Control Panel.
2 Click User Accounts and Family Safety or User Accounts.
3 Click User Accounts.
4 Click Change your password.
5 In the Current password field, enter your current password.
6 In the New password and Confirm new password fields, enter a new password.
7 Click Change password.
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Customizing Your VAIO Computer >
Setting the Password
To remove the Windows password
1 Click Start and Control Panel.
2 Click User Accounts and Family Safety or User Accounts.
3 Click User Accounts.
4 Click Remove your password.
5 In the Current password field, enter the current password that you want to remove.
6 Click Remove password.
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Customizing Your VAIO Computer >
Using AMD-V
Using AMD-V
AMD Virtualization (AMD-V) allows you to use hardware virtualization software for enhancing your computer's performance.
!
AMD-V may not be available depending on the CPU installed on your computer.
For information on virtualization and how to use hardware virtualization software, contact the software publisher.
To enable AMD-V
1 Turn on your computer.
2 Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3 Press the < or , key to select Advanced.
4 Press the M or m key to select AMD-V(TM), press the Enter key, select Enabled, and press the Enter key.
!
If the Advanced tab is not displayed in the BIOS setup window or you cannot select AMD-V(TM), AMD-V is not available on the computer.
5 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1 Click Start, All Programs, and VAIO Control Center.
2 Select your desired control item and change the settings.
3 Once finished, click OK.
The setting of the desired item is changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Upgrading Your VAIO Computer >
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new memory module.
❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You should not touch the connectors or open the memory module compartment cover.
For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More
about Your VAIO Computer (page 5).
The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
See the specifications to find out about the configuration of your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional
memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages.
Notes on adding/removing memory modules
❑ Be sure to place your computer on a flat surface before adding or removing memory modules.
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact the sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from its power sources (battery pack and AC adapter) and from any
telecommunication links, networks, or modems before you remove any cover or panel from the computer. Failure to
do so may result in personal injury or equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F / 35°C or less than 41°F / 5°C
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
Removing and Installing a Memory Module
To change or add a memory module
1 Shut down the computer and disconnect all peripheral devices.
2 Unplug the computer and remove the battery pack.
3 Wait about an hour until the computer cools down.
4 Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module
compartment cover.
5 Touch a metal object to discharge static electricity.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
6 Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
7 Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
8 Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any components on the motherboard other than the memory module.
If you want to install only one memory module, be sure to use the lower slot.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot. Do not force the memory module into the slot in a wrong orientation, as it may cause damage to the slot and the module.
9 Replace the memory module compartment cover.
10 Tighten the screw on the bottom of the computer.
11 Reinstall the battery pack and turn on the computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
Viewing the Amount of Memory
To view the amount of memory
1 Turn on the computer.
2 Click Start, All Programs, and VAIO Control Center.
3 Click System Information and System Information.
You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the
installation procedure and restart the computer.
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Precautions >
Precautions
This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage.
❑ Safety Information (page 94)
❑ Care and Maintenance Information (page 97)
❑ Handling Your Computer (page 98)
❑ Handling the LCD Screen (page 100)
❑ Using the Power Source (page 101)
❑ Handling the Built-in Camera (page 102)
❑ Handling Discs (page 103)
❑ Using the Battery Pack (page 104)
❑ Handling "Memory Stick" (page 105)
❑ Handling the Built-in Storage Device (page 106)
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Precautions >
Safety Information
Safety Information
Computer
❑ Use your computer on a solid, stable surface.
❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as
rugs, blankets, couches, beds, or near draperies that may block its air vents.
❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation
and over time could result in discomfort or burns.
❑ Use only specified peripheral equipment and interface cables.
Power Source
❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm
and causes discomfort.
❑ Do not place heavy objects on the power cord, or this could cause a fire.
❑ To disconnect the power cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for an extended period of time.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Make sure that an AC outlet is easily accessible.
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Precautions >
Safety Information
Battery Pack
❑ Do not leave battery packs in temperatures above 140°F / 60°C, such as in a car parked in the sun or under direct sunlight.
❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If
these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or
AC adapter. Information about compatible models can be found at the following URLs:
❑ For customers in USA
http://www.sonystyle.com/vaio/
❑ For customers in Canada
http://www.sonystyle.ca/vaio/
❑ For customers in Latin American countries or areas
http://vaio.sony-latin.com/
❑ Sony disclaims and shall assume no responsibility in case of any losses or damages arising from:
❑ The use of non-genuine Sony battery packs or AC adapters with your VAIO computer.
❑ The disassembly, alteration of, or tampering of any Sony battery pack.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
❑ Do not expose the battery pack to any mechanical shock, such as caused by dropping it on a hard surface.
❑ If you are not using your computer for an extended period of time, remove the battery pack from the computer to prevent
damage to the battery pack.
❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short.
This is normal and does not indicate a malfunction. The battery pack will gradually discharge over time even while not in
use. Connect the AC adapter to your computer and recharge the battery pack before using the computer again.
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Precautions >
Safety Information
Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
"Memory Stick"
Keep "Memory Stick" and "Memory Stick" adaptors out of reach of children. There is a risk of swallowing them.
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Precautions >
Care and Maintenance Information
Care and Maintenance Information
Computer
❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad,
scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
❑ Make sure you unplug the AC adapter and remove the battery pack before cleaning your computer.
LCD Screen
Use a soft, dry cloth to wipe the surface of the LCD screen. Rubbing the surface could damage the screen.
Built-in Camera
Clean the lens protection cover of the built-in camera with a blower brush or a soft brush. If the cover is extremely dirty, wipe
it off with a soft dry cloth. Do not rub the cover, as it is sensitive to pressure.
Discs
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
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Precautions >
Handling Your Computer
Handling Your Computer
❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery
pack. You may want to have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F / 35°C or less than 41°F / 5°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, move
the computer a suitable distance away from the radio or TV.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your
VAIO Computer (page 5).
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Precautions >
Handling Your Computer
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to
malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other. To carry
the computer with the lid open, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
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Precautions >
Handling the LCD Screen
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when
using your computer near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This does not
indicate a malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The
residual image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options
available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising
from changes to the settings.
❑ Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.
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Precautions >
Using the Power Source
Using the Power Source
See the specifications to find out about the configuration of your computer.
❑ Do not share an AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions >
Handling the Built-in Camera
Handling the Built-in Camera
❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches
will appear on the captured images.
❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may
cause the camera to malfunction.
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Precautions >
Handling Discs
Handling Discs
❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central
hole, as shown below:
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
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Precautions >
Using the Battery Pack
Using the Battery Pack
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 50°F / 10°C to 86°F / 30°C. Lower temperatures require longer charging
time.
❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ You do not need to discharge the battery pack before recharging.
❑ If the battery pack quickly runs out of power after being fully charged, it may be reaching the end of its life and should be
replaced.
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Precautions >
Handling "Memory Stick"
Handling "Memory Stick"
❑ Do not touch the "Memory Stick" connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with "Memory Stick".
❑ Do not bend, drop, or expose "Memory Stick".
❑ Do not disassemble or modify "Memory Stick".
❑ Keep "Memory Stick" dry.
❑ Do not use or store "Memory Stick" in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with "Memory Stick".
❑ Be sure to make a backup copy of your valuable data.
❑ When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo".
Exerting pressure on the media may damage internal components.
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Precautions >
Handling the Built-in Storage Device
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To avoid damaging your built-in storage device
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not turn off the power or restart your computer while reading or writing data to the storage device.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the storage device from your computer.
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Troubleshooting >
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see
Using the VAIO Care (page 31).
If the problems still cannot be solved and you need assistance, visit the Sony online support web site
at the following URLs:
❑ For customers in USA
http://esupport.sony.com/EN/VAIO/
❑ For customers in Canada
http://www.sony.ca/support/
❑ For customers in Spanish-speaking Latin American countries or areas
http://esupport.sony.com/ES/VAIO/LA
❑ For customers in Brazil
http://esupport.sony.com/PT/VAIO/BR/
Some features and options in this section may not be available on your computer.
❑ Computer Operations (page 109)
❑ System Update / Security (page 115)
❑ Recovery (page 116)
❑ Battery Pack (page 118)
❑ Built-in Camera (page 120)
❑ Networking (LAN/Wireless LAN) (page 122)
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Troubleshooting >
❑ Bluetooth Technology (page 125)
❑ Optical Discs (page 129)
❑ Display (page 133)
❑ Printing (page 137)
❑ Microphone (page 138)
❑ Speakers (page 139)
❑ Touch Pad (page 141)
❑ Keyboard (page 142)
❑ Floppy Disks (page 143)
❑ Audio/Video (page 144)
❑ "Memory Stick" (page 146)
❑ Peripherals (page 147)
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Troubleshooting >
Computer Operations
Computer Operations
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ Make sure the battery pack is installed properly and charged.
❑ Disconnect all connected USB devices (if any), and then restart your computer.
❑ Remove any extra memory modules you may have installed since purchase, and then restart your computer.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
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Troubleshooting >
Computer Operations
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down
button and Restart.
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button for more than four seconds to shut down your computer.
Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer
again.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Computer Operations
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button.
If the Windows Security window appears, click Shut Down.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Computer Operations
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to Normal mode
1 Close all open programs.
2 Click Start, the arrow next to the Shut down button, and Restart.
3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
4 If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
Battery Pack (page 18).
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
Computer (page 5).
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Computer Operations
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the current CPU speed instead of the maximum speed.
What should I do if my computer does not accept my password and returns a message,
Enter Onetime Password?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case
sensitive, so be sure to check letters for the current case before you enter the password.
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver software.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case
is not guaranteed.
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Computer Operations
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1 Turn on your computer.
2 Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3 Press the < or , key to select Boot.
4 Press the M or m key to select the drive whose boot device order you want to change.
5 Press the F5 or F6 key to change the boot device order.
6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
Why doesn't my screen turn off after the automatic turn-off time has passed?
Some software applications or screen savers are designed to temporarily disable the feature of your operating system that
turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this
problem, exit the running software application(s) or change the current screen saver.
What should I do if I cannot boot my computer from the USB floppy disk drive connected
to the computer?
To boot your computer from the USB floppy disk drive, you need to change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
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Troubleshooting >
System Update / Security
System Update / Security
How can I find important updates for my computer?
You can find and install the latest updates on your computer with the software applications: the Windows Update and the
VAIO Update. See Updating Your Computer (page 29) for more information.
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1 Click Start and Control Panel.
2 Click System and Security.
3 Click Action Center.
4 Follow the on-screen instructions to set up automatic or scheduled updates.
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Troubleshooting >
Recovery
Recovery
How can I create Recovery Media?
You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory
default settings. For detailed information, refer to a user guide under Use my VAIO in Help and Support (page 6) or enter
VAIO Care, VAIO Care Rescue, or VAIO Recovery Center in the search box in Help and Support (page 6).
!
If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
How can I restore my computer system to its factory default settings?
There are two ways to recover your computer system: from Recovery Media and from the recovery area. For detailed
information, refer to a user guide under Use my VAIO in Help and Support (page 6) or enter VAIO Care, VAIO Care
Rescue, or VAIO Recovery Center in the search box in Help and Support (page 6).
How can I reinstall the original software and drivers?
You can restore the preinstalled software and drivers using the VAIO Care. For detailed information, refer to a user guide
under Use my VAIO in Help and Support (page 6) or enter VAIO Care, VAIO Care Rescue, or VAIO Recovery Center in
the search box in Help and Support (page 6).
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Recovery
How do I check the volume of the recovery area?
Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume
of the recovery area, follow these steps:
1 Click Start, right-click Computer, and select Manage.
2 Click Disk Management under Storage in the left pane.
The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
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Troubleshooting >
Battery Pack
Battery Pack
How do I find the battery charging status?
You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 21) for more
information.
When is my computer using AC power?
When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
Recharge the battery pack when:
❑ The battery pack is running out of power and both the charge and power indicator lights blink.
❑ You have not used the battery pack for an extended period of time.
When should I replace the battery pack?
A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life. You can
check the battery charge capacity with the Battery function on the VAIO Control Center.
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm while it is powering your computer.
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Troubleshooting >
Battery Pack
Can my computer enter Hibernate mode while running on battery power?
Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral
devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 28) for information on
how you can manually activate Hibernate mode.
Why can't I fully charge my battery pack?
The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings
on the VAIO Control Center.
What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
Battery Pack (page 18).
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
Computer (page 5).
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Troubleshooting >
Built-in Camera
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 97).
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
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Built-in Camera
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To
change the setting, see Using the Power Saving Modes (page 26).
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Troubleshooting >
Networking (LAN/Wireless LAN)
Networking (LAN/Wireless LAN)
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1 Click Start and Control Panel.
2 Click View network status and tasks under Network and Internet.
3 Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1 Right-click the power status icon on the taskbar and select Power Options.
2 Click Change plan settings.
3 Click Change advanced power settings.
4 Select the Advanced settings tab.
5 Double-click Wireless Adapter Settings and Power Saving Mode.
6 Select Maximum Performance from the drop-down list both for On battery and Plugged in.
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Troubleshooting >
Networking (LAN/Wireless LAN)
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstacles or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
connect to a wireless LAN access point? (page 122) to change the settings.
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstacles or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
connect to a wireless LAN access point? (page 122) to change the settings.
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Networking (LAN/Wireless LAN)
How do I avoid data transfer interruptions?
❑ While your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
connect to a wireless LAN access point? (page 122) to change the settings.
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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Troubleshooting >
Bluetooth Technology
Bluetooth Technology
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ You cannot use the Bluetooth function while your computer is in a power saving mode. Bring the computer back to Normal
mode, then turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet / 10 meters of each other.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1 Click Start and Devices and Printers.
2 Right-click the Bluetooth device icon and click Bluetooth settings.
3 Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
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Troubleshooting >
Bluetooth Technology
What should I do if other Bluetooth devices cannot connect to my computer?
❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page
125).
❑ Make sure the other devices are authenticated.
❑ The data transfer distance can be shorter than 33 feet / 10 meters depending on existing obstacles between the two
devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth
devices closer to each other.
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each
other.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Although
Bluetooth devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
❑ If a version of a Bluetooth standard employed on the Bluetooth device with which you want to communicate is not the
same version as the one employed on your computer, the communication speed becomes slower.
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. See Windows Help and
Support for more information.
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Troubleshooting >
Bluetooth Technology
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Shut down button, and Log off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
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Troubleshooting >
Bluetooth Technology
What should I do if I do not hear sound from my headphones or audio/video controller?
Check whether your headphones or audio/video controller supports the SCMS-T content protection. If not, you need to
change the SCMS-T settings to connect the device using the Advanced Audio Distribution Profile (A2DP). To change the
SCMS-T settings, follow these steps:
✍
Some VAIO models detect support of the SCMS-T content protection on a destination device for automatic reconfiguration of the SCMS-T settings. On
such models, SCMS-T Settings in step 3 is not displayed because there is no need to manually change the settings.
1 Click Start and Devices and Printers.
2 Right-click the icon for the device that you want to connect using the A2DP and select Control.
3 Click SCMS-T Settings.
4 Click No when the Connect to a device only if it supports SCMS-T content protection message appears.
What should I do if the Bluetooth icon is not displayed on the taskbar?
To display the Bluetooth icon on the taskbar, follow these steps:
1 Click Start and Devices and Printers.
2 Right-click the Bluetooth device icon and click Bluetooth settings.
3 Click the Options tab and select the Show the Bluetooth icon in the notification area check box.
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Troubleshooting >
Optical Discs
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 97) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is in Normal mode.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) into the manual eject hole on the
optical disc drive.
❑ Try restarting your computer.
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Troubleshooting >
Optical Discs
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 97) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
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Optical Discs
❑ Make sure the correct driver software is installed. Follow these steps:
1 Click Start and Control Panel.
2 Click System and Security.
3 Click System.
4 Click Device Manager in the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver
software.
5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
6 Double-click your desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7 Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make
sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
❑ Make sure your computer is running on AC power and try the disc again.
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Troubleshooting >
Optical Discs
What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable
during Blu-ray Disc playback?
❑ Check if your optical disc drive supports the Blu-ray Disc media.
❑ You may not be able to play some Blu-ray Disc content on your computer, or the computer may become unstable during
Blu-ray Disc playback. To play content normally, download and install the latest updates for the WinDVD BD using the
VAIO Update.
For information on how to use the VAIO Update, see Updating Your Computer (page 29).
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do
not work.
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.
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Troubleshooting >
Display
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the
Power Saving Modes (page 26) for more information.
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using
the Battery Pack (page 18) for more information.
❑ If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with
the Fn Key (page 33) for more information.
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Display
What should I do if I do not see proper images or videos?
❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback.
Selecting any other option may prevent such software from displaying images successfully. To change the display colors,
follow these steps:
1 Right-click on the desktop and select Screen resolution.
2 Click Advanced settings.
3 Click the Monitor tab.
4 Select True Color (32 bit) under Colors.
❑ Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen
savers have been found to even change the display resolution and colors.
What should I do if no image is displayed on my TV screen or external display connected
to the HDMI output port?
Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP
compliant display. See Connecting a TV with an HDMI Input Port (page 70) or Connecting a Computer Display or a
Projector (page 68) for more information.
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Display
Why doesn't my screen display a video?
❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video
playback. See Selecting Display Modes (page 72) for changing the display output. Alternatively, you can press the
Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 33) for more
information.
❑ The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1 Right-click on the desktop and select Screen resolution.
2 Click the drop-down list next to Resolution.
3 Move the slider up to increase or down to decrease the screen resolution.
✍
You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced
Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer.
What should I do if my screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
What should I do if the external display remains blank?
Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 33) for more
information.
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Troubleshooting >
Printing
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1 Click Start and Devices and Printers.
2 Right-click the printer icon and select Properties.
3 Click the Ports tab.
4 Click to cancel the Enable bidirectional support check box.
5 Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting >
Microphone
Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Hardware and Sound.
4 Click Manage audio devices under Sound.
5 On the Recording tab, select your desired device for sound input and click Set Default.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting >
Speakers
Speakers
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
change the sound output device? (page 144).
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Speakers
What should I do if my external speakers do not work?
❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 139).
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
change the sound output device? (page 144).
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Touch Pad
Touch Pad
What should I do if the touch pad does not work?
❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 35).
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Keyboard
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1 Click Start and Control Panel.
2 Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3 Click Change keyboards on the Keyboards and Languages tab.
4 Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
What should I do if I cannot use the numeric keypad to enter numbers?
If you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the Num lock indicator light is unlit. If the
indicator light is unlit, press the Num Lk key to turn it on before entering numerals.
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Troubleshooting >
Floppy Disks
Floppy Disks
Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1 Close all programs that are accessing the floppy disk drive.
2 Wait until the indicator light on the floppy disk drive turns off.
3 Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
4 Reconnect the floppy disk drive by plugging the USB cable into the USB port.
5 Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting >
Audio/Video
Audio/Video
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1 Click Start and Control Panel.
2 Click Hardware and Sound.
3 Click Manage audio devices under Sound.
4 On the Sounds tab, click to cancel the Play Windows Startup sound check box.
5 Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1 Close all open programs.
2 Click Start and Control Panel.
3 Click Hardware and Sound.
4 Click Manage audio devices under Sound.
5 On the Playback tab, select your desired device for sound output and click Set Default.
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Troubleshooting >
Audio/Video
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the
HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound
output device? (page 144).
❑ If you still hear no sound from the sound output device, follow these steps:
1 Follow steps 1 to 4 in How do I change the sound output device? (page 144).
2 On the Playback tab, select the HDMI or S/PDIF icon and click Properties.
3 Click the Advanced tab.
4 Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
5 Click OK.
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer.
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Troubleshooting >
"Memory Stick"
"Memory Stick"
What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer
on other devices?
You may need to reformat your "Memory Stick".
Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick",
back up important data and confirm that "Memory Stick" does not contain files you want to keep.
1 Copy the data from "Memory Stick" onto your built-in storage device to save data or images.
2 Format "Memory Stick" by following the steps in Formatting "Memory Stick" (page 47).
Can I copy images from a digital camera using "Memory Stick"?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with "Memory Stick".
Why can't I write data to "Memory Stick"?
Some versions of "Memory Stick" are equipped with an erasure prevention switch to protect data from unintentional erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting >
Peripherals
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Trademarks >
Trademarks
© 2010 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.
Sony, the Sony logo, "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO Duo", "Memory
Stick PRO", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", the "Memory Stick" logo, MOTION EYE, VAIO Care,
SmartWi, Walkman, and "BRAVIA" are trademarks or registered trademarks of Sony Corporation.
VAIO, the VAIO logo, and Backstage are trademarks or registered trademarks of Sony Electronics Inc.
i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation.
Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation in the United States
and/or other countries.
Microsoft, Windows, Windows Vista, BitLocker, MS-DOS, Aero, and the Windows logo are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Blu-ray Disc and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
WinDVD and WinDVD BD are trademarks of InterVideo, Inc.
ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of
ArcSoft, Inc.
AMD, the AMD Arrow logo, ATI, and combinations thereof, Radeon, AMD Phenom, AMD Turion, AMD Athlon, AMD
Virtualization, AMD-V are trademarks of Advanced Micro Devices, Inc.
SD Logo is a trademark.
SDHC Logo is a trademark.
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Trademarks >
The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under
license. Other trademarks and trade names are those of their respective owners.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
CompactFlash
®
is a trademark of SanDisk Corporation.
, "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc.
"TransferJet" and the "TransferJet" logo are trademarks of Sony Corporation.
"AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks may not be specified.
Features and specifications are subject to change without notice.
All other trademarks are trademarks of their respective owners.
Not all the software listed above may be delivered with your model.
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Notice >
Notice
© 2010 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording
media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
