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TROUBLESHOOTING YOUR
MR. COFFEE
®
BURR MILL
Your MR. COFFEE
®
Burr Mill has been carefully designed to give you many
years of trouble-free service. In the unlikely event that your new burr mill
does not operate satisfactorily, please review the following potential problems
and try the steps recommended BEFORE you call an Authorized Sunbeam
Service Center.
PROBLEM
POSSIBLE CAUSE
1. Timer has not been set
2. Hopper lid has been opened
3. Ground coffee chamber is
not in position
4. Start button has not been
pressed
5. Unit is unplugged
6. There’s a power outage
7. Motor has overheated,
thermal fuse is broken
1. Timer setting is incorrect
2. Insufficient amount of whole
beans in hopper
3. Hopper lid opened during
operation
4. Ground coffee chamber
moved out of position during
operation
5. Top burr mill is not in proper
position
6. Unit and burr mill are not
clean
7. There is a foreign object
between the two burr mills
THE UNIT DOES NOT
GRIND
THE COFFEE GROUNDS
PRODUCED ARE
INSUFFICIENT
THE SIZE OF GROUND
COFFEE PARTICLES IS
NOT CONSISTENT
SOLUTION
SET TIMER
CLOSE HOPPER LID
PLACE CHAMBER IN
PROPER POSITION
PRESS START BUTTON
PLUG UNIT IN
WAIT FOR POWER TO BE
RESTORED
CALL AUTHORIZED
SUNBEAM SERVICE
CENTER
SET TIMER CORRECTLY
ADD BEANS TO HOPPER
CLOSE HOPPER LID
PLACE CHAMBER IN
PROPER POSITION
UNPLUG UNIT, PLACE TOP
BURR MILL IN PROPER
POSITION
CLEAN UNIT, UNPLUG IT
AND CLEAN BURR MILL
UNPLUG UNIT AND
CAREFULLY DISLODGE
FOREIGN OBJECT
1. Top burr mill is not in proper
position
2. Unit and burr mill are not
clean
3. There’s a foreign object
between the two burr mills
4. Grind setting is not correct
UNPLUG UNIT, PLACE
TOP BURR MILL IN
PROPER POSITION
CLEAN UNIT, UNPLUG IT
AND CLEAN BURR MILL
UNPLUG UNIT AND
CAREFULLY DISLODGE
FOREIGN OBJECT
TURN KNOB TO CORRECT
GRIND SETTING
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