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MANUFACTURER GUARANTEE
This warranty is provided in Australia by Glen Dimplex Australia Pty Limited ABN 69 118 275 460
(Phone number 1300 556 816) and in New Zealand by Glen Dimplex New Zealand Limited NZBN
9429000069823 (Phone number 09 274 8265) in respect of the Euromaid product.
1. Euromaid Express Warranty
Subject to the exclusions below, we warrant that the product will not have any electrical or
mechanical breakdowns within:
a) In the case of Euromaid products used for personal, domestic or household purposes, a
period of 2 years from the date the product is purchased as a brand-new product from a
retailer located in Australia / New Zealand.
b) In the case of Euromaid products used for purposes other than personal, domestic or
household purposes (including business or commercial use), a period of 90 days from the
date the product is purchased as a brand-new product from a retailer located in Australia /
New Zealand. Euromaid products are designed and intended for domestic use only; and
c) All warranty repairs must be carried out by Glen Dimplex or their nominated service agent
Note: warranty periods detailed above may vary in line with agreements with select retail and
builder partners and may differ between Australia and New Zealand.
The benefits conferred by this express warranty are in addition to the Consumer Guarantees
referred to in section 3 and any other statutory rights you may have under the Australian / New
Zealand Consumer Law and/or other applicable laws.
2. Warranty exclusions
This express warranty does not apply where:
a) The product has been installed, used or operated otherwise than in accordance with the
product manual or other similar documentation provided to you with the product;
b) The product requires repairs due to damage resulting from accident, misuse, incorrect
installation, insect or vermin infestation, improper liquid spillage, cleaning or maintenance,
unauthorised modification, use on an incorrect voltage, power surges and dips, voltage
supply problems, tampering or unauthorised repairs by any persons, use of defective or
incompatible accessories or exposure to abnormally corrosive conditions, events
independent of human control which occurred after the goods left the control of Glen
Dimplex;
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