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Problem Possible cause Solution
Make sure there is a
good connection
between the shaver
and your
smartphone.
The shaver does not
shave as well as it
used to.
The shaving heads
are damaged or
worn.
Replace the shaving
heads (see
'Replacement').
Hairs or dirt obstruct
the shaving heads.
Clean the shaving
heads in the regular
way (see 'Cleaning
the shaver under the
tap') or clean them
thoroughly.
The shaver does not
work when I press
the on/off button.
The shaver is still
attached to the wall
socket. For safety
reasons, the shaver
can only be used
without cord.
Unplug the shaver
and press the on/off
button to switch on
the shaver.
The rechargeable
battery is empty.
Charge the battery.
The travel lock is
activated.
Press the on/off
button for 3 seconds
to deactivate the
travel lock.
The shaving unit is
soiled or damaged to
such an extent that
the motor cannot
run.
Clean the shaving
heads thoroughly or
replace them (see
'Replacing the
shaving heads').
39
English
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