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Frequently asked questions
This chapter lists the questions most frequently asked about the
appliance. If you cannot nd the answer to your question, contact the
Consumer Care Centre in your country.
Question Answer
Can I clean all
removable
parts in the
dishwasher?
Yes, all parts except the motor unit are dishwasher-
proof.
The appliance
does not work.
What should I
do?
Please check if you have plugged in the appliance.
Also check if the blender jar is assembled properly
and if the handle of the jar points to the right.
What does
‘pulse’ mean?
When you push the pulse switch to PULSE and hold
it in this position, the appliance runs at its highest
speed. As soon as you release the pulse switch, the
switch jumps back to its original position. When the
blender was set to PULSE from the pulse-activation
position P, it stops when you release the pulse switch.
When the blender operated at speed 1 to 4, it starts
to run again at this speed when you release the
pulse switch. The pulse switch gives you more
control over the processing job and is also very
useful when you want to process ingredients very
briey.
The pulse
switch does not
work. What
should I do?
Check if the appliance is plugged in and the speed
selector is in pulse-activation position P. You can also
use the pulse switch when the speed selector is set
to a speed between 1 and 4. The pulse switch does
not work when the speed selector is set to the off
position 0 or to speed 5.
ENGLISH10
Question Answer
What is the
AUTO setting
of the speed
selector for?
When the speed selector is set to AUTO, the
blender automatically speeds up to the maximum
speed within 15 seconds and then keeps running
at the maximum speed.
Can I pour
boiling hot
liquids into the
blender jar?
No, let the liquids or ingredients cool down to
80°C/175°F to avoid damage to the blender jar.
Why does the
motor produce
an unpleasant
smell during
processing?
It is very common for a new appliance to give off an
unpleasant smell or emit some smoke the rst few
times it is used. This phenomenon stops after you
have used the appliance a number of times. The
appliance may also give off an unpleasant smell or
emit some smoke if it has been used too long. In that
case, switch off the appliance and let it cool down
for 60 minutes.
The appliance
stopped
running because
the blades are
blocked. What
should I do?
Switch off the appliance and unplug it. Then use a
spatula to dislodge the ingredients that block the
blades. If you were processing a large quantity, pour
some of the ingredients out of the blender jar before
you switch on the blender again.
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