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TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents
using a high efficiency fan.
CONCERN WHAT TO DO
Refrigerator is too warm Adjust the refrigerator to a colder setting
Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on P11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If you have a Top Mount check the temperature setting guidelines on P17
Freezer is too warm Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on P11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
If you have a Top Mount check the temperature setting guidelines on P17
Food is freezing in the refrigerator Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high water
co
ntent should not be placed near the cooling vents.
Unable to change temperature settings Refer to Refer to sections “temperature control” and “about the user interface”.
Ensure that user interface is in "awake" mode before trying to adjust temperature
settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the sounds
seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
CONCERN WHAT TO DO
Motor noise (compressor)
Nothing. This is normal as your new refrigerator uses a high-speed compressor which
switches on and off during operation.
Note that the compressor noise may seem louder at the start of the on cycle.
Motor noise (compressor);
WTB
4600, WTB4604, WTB5400, WTB5404,
WBE4500, WBE4504, WBE5300, WBE5304,
WRB5004, WFB4204, WHE5204, WHE5264,
WQE6060, WQE6000, WHE6060, WHE6000
only.
These refrigerators are fitted with a variable speed compressor and fan. At start up and
on warm days they run at a higher speed to provide additional cooling. When less
cooling is required the compressor and fan will run at a lower speed. As a result it is
normal for sound levels to change depending on operating conditions.
A clicking noise heard just before the
compressor starts.
Nothing. This is normal as your new refrigerator has an automatic switching action of
the temperature control, turning the compressor on and off.
Occasional gurgling, similar to water
boiling.
Nothing. As each cycle ends, you may hear a gurgling sound due to the refrigerant
flowing in your refrigerator system.
Nothing, this is normal as your new refrigerator uses high efficiency fans to circulate air.
Fan speed and noise may increase during periods of heavy usage or hot weather.
Airflow noise.
Rattling and other noises.
Ensure that the cabinet is level and stable, refer to Installation Instructions on P11.
Check the surrounds of the appliance to ensure there is nothing touching or placed on top
of the appliance.
Ensure that contents of the appliance are not placed in such a way that they are vibrating
(such as bottles).
28 TROUBLESHOOTING
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