GE Appliances
GE Answer Center
®
800.626.2000
Dishwashers
Part No. 165D4700P183 Pub. No. 49-5857
7-98 CG
GSD1920
GSD2000
GSD2020
GSD2030
GSD2110
GSD2120
GSD2130
GSD2200
GSD2220
GSD2230
GSD3130
GSD3210
GSD3220
GSD3230
Owner’s Manual
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your dishwasher. That’s
important, because your
new dishwasher will be part
of your family for many
years. And we hope you will
be part of ours for a long
time to come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
Important!
Fill out and return the Consumer Product
Ownership Registration card that is packed
with this product. If you cannot find it,
please send in the duplicate card printed in
the back of this manual.
Write the model and serial
numbers here.
##
#
You can find them on the tub wall just
inside the door.
Staple sales slip or cancelled check
here.
Proof of the original purchase date is
needed to obtain service under the
warranty.
2
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE&You,
AService Partnership.
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Read this Manual
Ask any GEappliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
Review the Section on
Troubleshooting Tips
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center
® at
800.626.2000, 24 hours a day,
7 days a week.
If You Need Service
Safety Information . . . . . . .4–7
Operating Instructions
Control Panels . . . . . . . . . . . .8, 9
Control Settings . . . . . . . . . . . . .9
Dial Cycles . . . . . . . . . . . . .10–11
Using the Dishwasher . . . .12, 13
Loading the
Dishwasher Racks . . . . . . .14, 15
Care and Cleaning . . . . . . .16, 17
Optional Accessories . . . . . . . .18
Troubleshooting Tips
Before You
Call For Service . . . . . . . . .19–24
Customer Service
Product Registration . . . . .25, 26
Warranty . . . . . . . . . . . . . . . . .27
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
4
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
WATER HEATER SAFETY
5
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by calling us toll-free
at the GE Answer Center
®
, 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipment-
grounding conductor with
the circuit conductors and
connect to the equipment-
grounding terminal or lead
of the appliance.
■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
grounded.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect
this appliance from the
power supply before
attempting any maintenance.
NOTE:
Turning the
dishwasher off does not
disconnect the appliance
from the power supply. We
recommend having a
qualified technician service
your appliance.
PROPER INSTALLATION
AND MAINTENANCE
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
6
DO NOT…
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
WARNING!
7
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
WHEN USINGYOUR DISHWASHER
■ Use only powder, tabs or
liquid detergents or wetting
agents recommended for
use in a dishwasher and
keep them out of the reach
of children.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked
dishwasher
safe
or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
■ Do not touch the heating
element during or
immediately after use.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
■ Close supervision is necessary
if this appliance is used by or
near children.
■ Load light plastic items so
they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
Read and follow this
Safety Information carefully.
SAVE THESE INSTRUCTIONS
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
8
Models GSD2110, GSD2120 and GSD2130
Model GSD1920
NORMAL WASH
RINSE & HOLD
HI TEMP WASH
ON OFF
DRYING
(HEATED DRY OFF)
OFF
HEAVY WASH
HEATED
DRY OFF
HEATED
DRY ON
ENERGY OPTIONS
SHORT WASH
RINSE & HOLD
POT-
SCRUBBER
CYCLES
NORMAL
WASH
HI TEMP WASH
ON OFF
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
HEATED
DRY OFF
HEATED
DRY ON
ENERGY OPTIONS
Models GSD2200, GSD2220 and GSD2230
SHORT WASH
RINSE & HOLD
POT-
SCRUBBER
CYCLES
NORMAL
WASH
HEATED DRY
ON OFF
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
ENERGY OPTIONS
Models GSD2000, GSD2020 and GSD2030
NORMAL WASH
SHORT WASH
RINSE & HOLD
DRYING
OFF
HEAVY WASH
HEATED
DRY OFF
HEATED
DRY ON
(HEATED DRY OFF)
2
2
1
2
1
2
1
2
1
3
3
3
3
1
2
1
Energy Options
HI TEMP Provides extra heat for the best performance. It is used best with
WASH heavily-soiled dishes.
HEATED DRY Turns the drying heater on for fast drying. This cycle will extend the time
ON to your wash cycle.
HEATED DRY Shuts off the drying heat options. Dishes air dry naturally and energy is saved.
OFF
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Control Settings–
Make sure the Dial is at the OFF position
Cycles
POTSCRUBBER/ For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday
HEAVY WASH dishes may be included.This cycle will not remove burned-on foods.
NORMAL WASHFor loads of everyday dishes, glasses and cookware with medium soils.
NOTE:
Many dishes have lighter soil than normal. Choosing a cycle other than
NORMAL WASH
will save energy and water.
SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not
dried on, such as loads consisting mostly of glasses.
RINSE & HOLD For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately
31 minutes.
1
2
3
Start
On some models—
Latch the door and slowly turn the Dial to the
START
position.
Don’t turn it past the
START
position, or you could accidentally miss a rinse.
On some models—
Slowly turn Dial to the desired cycle and latch door to start.
Don’t turn it past the desired wash cycle, or you could accidentally miss a rinse.
There is a time delay between start-up and water fill so you will not hear
any wash action right away.
Models GSD3130, GSD3210, GSD3220 and GSD3230
SHORT WASH
RINSE & HOLD
POT-
SCRUBBER
CYCLES
NORMAL
WASH
HI TEMP WASH
ON OFF
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
HEATED DRY
ON OFF
ENERGY OPTIONS
SHORT WASH
RINSE & HOLD
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
3
1
2 1
9
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About the dial cycles.
Short Wash
For quickly washing loads of everyday dishes with
medium soils that have not dried on.
Select the
NORMAL WASH
cycle and any options.
Be sure the door is unlatched.
Slowly turn the Dial to
SHORT WASH
.
Latch the door to start the cycle.
4
3
2
1
SHORT WASH
RINSE & HOLD
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
Rinse & Hold
For rinsing partial loads that will be washed later.
Do not
use detergent.
Make sure
HEATED DRY OFF
is selected.
Be sure the door is unlatched.
Slowly turn the Dial to
RINSE & HOLD.
Latch the door to start the cycle.
4
3
2
1
SHORT WASH
RINSE & HOLD
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
Plate Warmer
For warming clean dishes and serving plates. This cycle
will take approximately 31 minutes.
Load clean dishware to be warmed.
Select
HEATEDDRY ON.
Be sure the door is unlatched.
Slowly turn the Dial to
PLATE WARMER.
Latch the door to start the cycle.
5
4
3
2
1
SHORT WASH
RINSE & HOLD
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
OFF
START
10
Cycle Sequence
Heavy, Normal and Short Wash
(GSD2000, GSD2020 and GSD2030 only)
Heavy and Normal Wash
(GSD1920 only)
Be sure the door is unlatched.
Slowly turn the dial to the cycle you want. Don’t
turn it past this position, or you could accidentally
miss a rinse.
Select any options.
Latch the door to start the cycle.
4
3
2
1
NORMAL WASH
SHORT WASH
RINSE & HOLD
DRYING
OFF
HEAVY WASH
(HEATED DRY OFF)
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Drying Options:
HEATED DRY ON—
Available on all wash cycles except
RINSE & HOLD—
Add
approximately 31 minutes to the cycle.
HEATED DRY OFF—
Drying heater is turned off. Dishes dry naturally.
11
Water Time
Cycles (approx.) (approx.) Cycle Sequence
POTSCRUBBER 9.5 gal. 62 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
HEAVY WASH 9.5 gal. 62 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
NORMAL WASH 8.0 gal. 62 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
SHORT WASH 6.6 gal. 52 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
RINSE & HOLD 3.9 gal. 12 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Using the dishwasher.
12
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
Use Jet-Dry
®
Rinse Agent
Jet-Dry
®
rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
To check if rinse agent is needed,
remove the cap and look into the
dispenser.
A full dispenser should last about
one month.
If rinse agent spills, wipe it up immediately.
It can keep your detergent from working.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Keep
your detergent fresh and dry. Don’t put powder detergent into the
dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard
or
soft
. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more
grains is extremely hard water. A water softener is recommended.
Without it, lime can build up in the water valve, which could stick
while open and cause flooding. Too much detergent with soft water
can cause a permanent cloudiness of glassware, called
etching.
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with two washes will also use the open cup.
When using automatic dishwashing
detergent tabs, simply place one tab in the
main cup and close.
Be sure the Dial is at
OFF
position before adding detergent.
Otherwise, the detergent cup will not close and latch properly. Add
detergent then close the main cup.
NOTE:
To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases. A
snapping sound may be heard.
Open Cup
Main Cup
Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
Do not open the door until the water spray action stops. Steam
may rise out of the dishwasher.
Add forgotten dishes.
Close the door and push the latch to the far right.
4
3
2
1
13
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The upper rack is good for all kinds of odd-
shaped utensils. Saucepans, mixing bowls and
other items should be placed face down.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
The Wash Tower
Keep the center area clear in the lower rack.
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Don’t block it or load tall things next to it.
Also, be careful not to let a
portion of an item such as a pot or
dish handle extend through the
bottom rack. This could block the
wash arm and cause poor washing
results.
14
15
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
The lower rack is best used for plates, saucers,
and cookware. Large items such as broiler pans
and racks should go along the sides. Load
platters, pots and bowls along the sides, in
corners, or in the back. The soiled side of items
should face the center of the rack.
Silverware Basket
Put flatware in the removable basket with fork
and knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
Don’t let any
item extend
through bottom.
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
16
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
Turn off the water supply and disconnect the water
inlet line from the water valve.
Drain water from the inlet line and water valve.
(Use a pan to catch the water.)
Reconnect the water inlet line to the water valve.
Remove the plastic sump cover in the tub
bottom and use a sponge to soak up water in the
rubber boot.
5
4
3
2
1
Sump cover screws
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Check the air gap any time your
dishwasher isn’t draining well.
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
The air gap is easy to clean.
Turn off the dishwasher and lift off the chrome
cover.
Unscrew the plastic cap and clean with a toothpick.
2
1
Two types of
air gaps
17
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
About optional accessories.
18
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■
Color Panels
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels—
Replacement door panels and lower access panels
are available in the following colors:
■
GPF300A (Almond)
■
GPF300B (Black)
■
GPF300W (White)
Wood panel trim kit—
This accessory contains
trim and instructions
for you to supply and install a 1⁄4² thick decorative wood door and
lower access panel:
■
GPF325A (Almond)
■
GPF325B (Black)
■
GPF325W (White)
NOTE:
The
GPF100 dishwasher door spring kit
must also be ordered
and installed
when the door panel weighs four lbs. or more.
Trimless panel kit—
This accessory contains
parts and instructions
for you to supply and install a 3⁄4² thick decorative wood door and
lower access panel:
■
GPF375
NOTE:
The
GPF100 dishwasher door spring kit
will be included with
the
trimless panel kit
and must be installed with it.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem Possible Causes What To Do
Dishwasher won’t run
Fuse is blown, or the • Replace fuse or reset
circuit breaker tripped circuit breaker. Remove
any other appliances from
the circuit.
Noise
Some of the sounds • Soft food disposal
you’ll hear are normal shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
• The motor stopping during
the drying period.
Utensils are not secure • Make sure everything is
in the rack or something secured in dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
19
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
Before you call for service…
20
Troubleshooting Tips
Problem Possible Causes What To Do
Water standing in
This is normal • A small amount of clean
the bottom of the tub
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Water won’t pump
Drain is clogged • If you have an air gap,
out of the tub
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
Suds in the tub
Correct detergent • Use only automatic
wasn’t used dishwasher detergents to
avoid sudsing.
• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water by slowly turning the
Dial until a drain period
is reached. Repeat if
necessary.
Rinse agent • Always wipe up rinse agent
was spilled spills immediately.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Stained tub interior
Detergent with • Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant.
Some tomato-based • Use of the
RINSE & HOLD
foods can stain cycle (on some models)
after
adding the dish to the
load
can decrease the level
of staining.
Dishes don’t dry
Low inlet water • Make sure inlet water
temperature temperature is correct.
Rinse agent dispenser • Check the rinse agent
is empty dispenser.
Dishes and flatware
Inlet water temperature • Raise the water heater
not clean
is below 120°F. temperature to 120°F.
Water pressure is • Turn on a faucet. Is water
temporarily low coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware
does not block the
detergent dispenser or the
wash arm.
21
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
22
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Spots and filming
• Use
Jet-Dry
®
rinse agent to
on glasses and
remove spots and prevent
flatware
new film build-up.
• To remove stubborn spots
and pre-existing film from
glassware:
1
Remove all metal utensils
from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
5
Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
6
Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
Cloudiness on
Combination of soft • This is called
etching
and
glassware
water and too much is permanent. To prevent
detergent this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature • Lower the water heater
entering the dishwasher temperature.
exceeds 150°F.
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
Problem Possible Causes What To Do
Yellow or brown film
Tea or coffee stains • Remove the stain by hand,
on tub
using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior,
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
An overall yellow or • A special filter in the water
brown film can be caused supply line is the only way
by iron deposits in water to correct this problem.
Contact a water softener
company.
White film on inside
Hard water minerals • To clean the interior, apply
surfaces
dishwasher detergent to a
damp sponge. Wear
rubber gloves.
Do not
use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
23
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
24
Problem Possible Causes What To Do
Detergent cup lid
Dial is not in the
OFF
• Turn the Dial to
OFF
won’t latch
position and slide the door latch to
the left.
Detergent left in
Dishes are blocking the • Reposition the dishes.
dispenser cups
detergent cups
Steam
This is normal • Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Black or gray
Aluminum utensils have • Remove marks with a mild,
marks on dishes
rubbed against dishes abrasive cleaner.
Before you call for service…
Troubleshooting Tips
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
GE Service Protection Plus
™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus
™
—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your money
back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—
any brand! Plus there’s no extra charge for emergency service and low monthly financing is
available. Even icemaker coverage and food spoilage protection is offered. You can rest easy,
knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
We’ll Cover Any Appliance.
Anywhere. Anytime.*
Please place in envelope and mail to:
✁
Cut here
25
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Consumer Product Ownership Registration
Model Number Serial Number
GE Appliances
General Electric Company
Louisville, Kentucky 40225
First
Name
Mr. ■■ Ms. ■■ Mrs. ■■ Miss ■■
Street
Address
City
State
Date Placed
In Use
Month
Day
Year
Zip
Code
Apt. #
Last
Name
Phone
Number
_ _
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number
is 800-GE-CARES
(800-452-2737).
Read your Owner’s
Manual carefully. It
will help you operate
your new appliance
properly. If you
have questions,
or need more
information call the
GE Answer Center
®
800.626.2000.
Important: If you did not get a registration card with
your product, detach and return the form
below to ensure that your product is registered.
1
2 3
Model Number Serial Number
✁
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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. For service,
call 800-GE-CARES.
■Service trips to your home to teach you
how to use the product.
■Improper installation.
■ Replacement of house fuses or
resetting of circuit breakers.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Cleaning or servicing of the air gap
device in the drain line.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
For The Period Of: GE Will Replace, At No Charge To You:
One Year Any part
of the dishwasher which fails due to a defect in
From the date of the
materials or workmanship. During this
full one-year
original purchase warranty,
GE will also provide,
free of charge,
all labor
and in-home service to replace the defective part.
Second Year Any part of the Water Distribution System
which fails due
(For GSD2200, GSD3130
to a defect in materials or workmanship. Associated
&
GSD3200 series models
inlet and drain plumbing parts are not covered by this
only) From the date of the
warranty. During this
second-year limited warranty,
you
original purchase
will be responsible for any labor or in-home service costs.
Ten Years The PermaTuf
®
tub or door liner,
if it fails to contain water
From the date of the
due to a defect in materials or workmanship such as
original purchase
cracking, chipping, peeling or rusting. During this
full
ten-year warranty,
GE will also provide,
free of charge,
all
labor and in-home service to replace the defective part.
Warrantor: General Electric Company. Louisville, KY 40225
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Service Telephone Numbers.
The GE Answer Center® is open 24 hours a day, 7 days a week.
GE Answer Center
®
800.626.2000
Expert GE repair service is only a phone call away.
In-Home Repair Service
800-GE-CARES (800-432-2737)
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-
free kitchen for persons with limited mobility.
Special Needs Service
800.626.2000
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Service Contracts
800-626-2224
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Parts and Accessories
800-626-2002
If you are not satisfied with the service you receive from GE, follow
these three steps.
First,
contact the people who serviced your
appliance.
Next,
if you are still not pleased, write all the details—
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
Finally,
if your
problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.
Service Satisfaction
Printed in Louisville, KY
Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
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