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30
ENGLISH
NOTE
• Check if the graphics card’s resolution or frequency is within the range allowed by the monitor and set it to the recommended
(optimal) resolution Control Panel > Display > Settings in Windows. (The settings may differ depending on the operating
system (OS) you use.)
• Not setting the Graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a
truncated display area or misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be
available depending on the performance of the Graphics card. If this is the case, contact the manufacturer of the computer or
graphics card for assistance.
• Some Graphics cards may not support 3440 x 1440 resolution. If the resolution cannot be displayed, contact the
manufacturer of your Graphics card.
The display color is abnormal.
Does the display appear discolored
(16 colors)?
• Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel >
Display > Settings > Color Quality. (The settings may differ depending on the
operating system (OS) you use.)
Does the display color appear
unstable or monochrome?
• Check if the signal cable is connected properly. Reconnect the cable or reinsert the
PC's Graphics card.
Are there spots on the screen? • When using the monitor, pixilated spots (red, green, blue, white, or black) may appear
on the screen. This is normal for an LCD screen. It is not an error, nor is it related to
the monitor's performance.
Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?
Have you installed the display driver? • Be sure to install the display driver from the display driver CD (or diskette) that
comes with your display. Or, you can also download the driver from our web site:
http://www.lg.com
.
• Make sure to check if the graphics card supports Plug and Play function.
No sound from the headphone port.
Are images displayed using DP
(DisplayPort) or HDMI input without
sound?
• Make sure that the headphone port connections are made properly.
• Try increasing the volume with the joystick.
• Set the audio output of the PC to the monitor you are using. On Microsoft Windows,
go to Control Panel > Hardware and Sound > Sound > set the Monitor as default
device. (The settings may differ depending on the operating system (OS) you use.)
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