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APPENDIX ➤ Troubleshooting En 93
Sound from
the subwoofer
is intermittent.
Wired/Wireless Cables used to connect the subwoofer to the unit (or the wireless subwoofer
kit) are not connected firmly.
Connect the cables firmly.
25
Wireless Wireless communication conditions are not good, and the unit and the
wireless subwoofer kit are not connected.
(The indicator on the wireless subwoofer kit flashes green, or glows or
flashes red.)
Move the wireless subwoofer kit closer to the unit.
If the problem persists, move the wireless subwoofer kit to a location where
its indicator steadily glows green.
–
If there are obstacles such as metal furniture obstructing communication
between the unit and the wireless subwoofer kit, rearrange the furniture and
the wireless subwoofer kit.
–
If there are devices such as microwave ovens or wireless network devices
that emit electromagnetic waves, move the unit and the wireless subwoofer
kit away from these devices.
–
The image is not displayed on TV
screen.
The HDMI cable is not securely connected. Connect the HDMI cable properly.
22, 23
Menu screen of this unit is not
displayed.
The input switch of TV is not set correctly. Set the TV’s input source to this unit.
27
A digital or high-frequency
equipment produces noises.
The unit may be placed close to digital equipment or high-frequency
equipment.
Move the equipment away from the unit.
–
The HDMI control function does
not work properly.
“HDMI Control” is set to “Off”. Set “HDMI Control” to “On”. 76
The HDMI control function is disabled on your TV. Refer to documentation supplied with your TV and check the setting. –
The number of the connected HDMI devices exceeds the limit. Disconnect some of the HDMI devices. –
Amplifiers (AV amplifiers, sound bars, etc.) other than the unit are
connected to the TV or a playback device with an HDMI cable.
Connect only this unit to the TV or a playback device for use as an amplifier.
–
Sound beams for the front
channels cannot be adjusted
manually.
“Front” of “Channel Out” is set to “Stereo”. Set to “Beam”.
72
Audio delay control function is
not effective even “Audio Delay”
is set to “AUTO”.
The TV does not support the audio delay auto adjustment feature. Adjust timing of sound output manually from “Audio Delay” in the option
menu. 84
“Disable” appears in the front
panel display after key operation.
The key is unable to function in the current status of the unit.
–
Problem Cause Remedy See page
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