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25
GB
Troubleshooting
Should you encounter a problem while installing or uninstalling M-
crew Server, use the following troubleshooting to remedy the problem.
If the problem persists after checking all the below items, consult your
nearest Sony dealer.
In case an error message appears, it is recommended that you write it
down.
M-crew Server does not start up
Installation was not successful
• The user privileges are not administrator.
M-crew Server can be used only by users with administrator
privileges. To use M-crew Server, change the user privileges to
administrator or logon as a user with administrator privileges.
• Be sure to close down all applications before installing
the software.
If you start the installation while other programs are running, a
malfunction may occur. This is especially true for programs that
require large amounts of system resources, such as virus-check
software.
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