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12
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory speci ed parts. These factory speci ed parts
will t right and work right because they are made with the same
precision used to build every new KITCHENAID
®
appliance.
To locate factory speci ed parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the Customer eXperience Center toll-free: 1-800-422-1230
or visit our website at www.kitchenaid.com.
Our consultants provide assistance with:
■ Features and speci cations on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and
service companies. KitchenAid designated service
technicians are trained to ful ll the product warranty and
provide after-warranty service anywhere in the United States.
To locate the
KitchenAid
designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
In Canada
Call the KitchenAid Canada Customer eXperience Center
toll-free: 1-800-807-6777 or visit our website at
www.kitchenaid.ca.
Our consultants provide assistance with:
■ Features and speci cations on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors and
service companies. JennAir designated service technicians
are trained to ful ll the product warranty and provide after-
warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your
correspondence.
Accessories
Pot for Boiling Auto Cooking Function
Order Part Number W11425035
Pan for Auto Frying Cooking Function
Order Part Number W11425040
Affresh
®
Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Affresh
®
Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
Affresh
®
Kitchen and Appliance Cleaner
Order Part Number W10355010
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